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In this episode of ShopTalk360 - my guest and dear sister Ri Chan, author of 'Stories From Grand Street Journey' shares this fiction collection of an immigrant family's struggles growing up in Chinatown, NYC. So true to my upbringing and a vital read for folks to get a glimpse of the immigrant experience. These stories magnifies both life's little …
 
Thank you Jim Wexler, President of Experiences Unlimited and Persona Labs, for such an engaging discussion on gamification and how this tool provides perspective and solutions - now more than ever - in the areas of remote learning and working. Love your passion for what you do in utilizing technology and data to share human behavior and improve exp…
 
Really enjoyed our 1 hour in depth conversation with current issues: the coronavirus, reopening businesses and the fight for racial equality. Bonnie has an incredible background of Business Continuity, Disaster Recovery and Resiliency, combined with her innate care of others - we had an incredible discussion. Check out the complete video interview …
 
Jerome Ryan, business continuity and crisis management Industry leader shares what we should be preparing for as some states consider re-opening for business during this pandemic. We also discuss questions we should be asking ourselves as business owners, as well as, thoughtful approaches when working with our employees. Thank you Jerome for sharin…
 
What an incredible conversation with environmental psychologist, author and founder of Environsell - Paco Underhill. I first read his work - Why We Buy: The Science of Shopping - back in the day when I was a retailer, building and remodeling for national chains. Such an honor and so great to come full circle and have the opportunity to interview Pa…
 
As always just love covering these conferences David Corson, publisher of Commercial Construction & Renovation Magazine, holds for our Industry. Here's a quick recap and some chats with our attendees! Hope to see you all January 11-13 at the CCR Summit in Orlando where ShopTalk360 will be covering and I will be moderating a retail & restaurant pane…
 
This show examines the outsourcing model in our Industry. Suman Sarkar, Founder & Partner at Three S Consulting, with an extensive background in auditing has a candid discussion on whether the Buy the Budget/Fixed Fee model really works. This show is near&dear to my heart, too many organizations have implemented this model haphazardly & good people…
 
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