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050: World Class Leadership
Manage episode 298490692 series 2794944
Chief Revolution Officer John DiJulius of the DiJulius Group talks with Dave Murray, or “Murray,” Senior Customer Experience Consultant for The DiJulius Group, about the Commandment X of The DiJulius Group’s Methodology, World-Class Leadership.
You will learn:
- How to create a world-class internal culture that only attracts, hires, and retains the people who are capable of upholding the service vision of the organization.
- Walking the talk.
- Every world-class customer service organization is world-class to work for.
- It takes world-class leadership to provide passion, inspiration, and discipline to all employees.
Resources mentioned:
https://thedijuliusgroup.com/the-customer-service-revolution-podcast/
Link to The Customer Service Revolution Conference Oct 5-6 in Cleveland, OH:
https://customerservicerevolution.com/
If you enjoyed this episode, we’ve created a PDF that has all of the key information for you from the episode. Just go over to our podcast page at https://thedijuliusgroup.com/the-customer-service-revolution-podcast to download it.
***
EPISODE CREDITS:
If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.
He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.
Find out more at https://emeraldcitypro.com
152 episoder
Manage episode 298490692 series 2794944
Chief Revolution Officer John DiJulius of the DiJulius Group talks with Dave Murray, or “Murray,” Senior Customer Experience Consultant for The DiJulius Group, about the Commandment X of The DiJulius Group’s Methodology, World-Class Leadership.
You will learn:
- How to create a world-class internal culture that only attracts, hires, and retains the people who are capable of upholding the service vision of the organization.
- Walking the talk.
- Every world-class customer service organization is world-class to work for.
- It takes world-class leadership to provide passion, inspiration, and discipline to all employees.
Resources mentioned:
https://thedijuliusgroup.com/the-customer-service-revolution-podcast/
Link to The Customer Service Revolution Conference Oct 5-6 in Cleveland, OH:
https://customerservicerevolution.com/
If you enjoyed this episode, we’ve created a PDF that has all of the key information for you from the episode. Just go over to our podcast page at https://thedijuliusgroup.com/the-customer-service-revolution-podcast to download it.
***
EPISODE CREDITS:
If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.
He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.
Find out more at https://emeraldcitypro.com
152 episoder
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