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Why are "No-Shows' & Last Minute Cancellations Happening to You
Manage episode 335769007 series 1336774
Key takeaways from this episode:
1. What do patients that "no-show" have in common.
2. Every practice needs an "appointment wrap up" process.
3. What to ask a patient in regards to following up with them.
4. What's the best script for confirmation calls.
5. What to do when presenting treatment plans to ensure a second visit.
159 episoder
Manage episode 335769007 series 1336774
Key takeaways from this episode:
1. What do patients that "no-show" have in common.
2. Every practice needs an "appointment wrap up" process.
3. What to ask a patient in regards to following up with them.
4. What's the best script for confirmation calls.
5. What to do when presenting treatment plans to ensure a second visit.
159 episoder
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