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Apology S5E23
Manage episode 357370372 series 2952507
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An apology is an admission of guilt. A good apology has three parts the 1st part is to say I am sorry, 2nd part to acknowledge that it was my fault, and 3rd part what can I do to make things right. The 1st part most of us can do it but issues arise from the 2nd and 3rd as it can prove to be difficult for people.
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