Africa-focused technology, digital and innovation ecosystem insight and commentary.
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Innhold levert av podcast@intercom.com. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av podcast@intercom.com eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du fĂžlge prosessen skissert her https://no.player.fm/legal.
Lik The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Every company has a story. Learn the playbooks that built the worldâs greatest companies â and how you can apply them as a founder, operator, or investor.
…
continue reading
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube â https://goo.gle/AndroidDevs
…
continue reading
We help founders make something people want.
…
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Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
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continue reading
Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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A weekly podcast show about Indian startups, entrepreneurs, and more! Hosted by Neil Patel & Friends
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Where startup founders raise millions and listeners can invest. Forget everything you think you know about the world of venture capital. Host Josh Muccio takes listeners behind closed-doors and into the room where deals are made. Part of the Vox Media Podcast Network.
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Investor Shayle Kann is asking big questions about how to decarbonize the planet: How cheap can clean energy get? Will artificial intelligence speed up climate solutions? Where is the smart money going into climate technologies? Every week on Catalyst, Shayle explains the world of climate tech with prominent experts, investors, researchers, and executives. Produced by Latitude Media.
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Lessons from Amazon: How to practice "Big Bet Leadership"
Manage episode 448945101 series 1321127
Innhold levert av podcast@intercom.com. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av podcast@intercom.com eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du fĂžlge prosessen skissert her https://no.player.fm/legal.
John Rossman, an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002, joins Bobby Stapleton, Our Senior Director of Human Support, to discuss the concept of "Big Bet Leadership". This involves emphasizing the importance of making bold, high-stakes decisions in business. They also explore how customer service leaders can leverage AI to enhance customer experiences while navigating risks and uncertainties.
Watch this episode on YouTube: https://youtu.be/ePDfX4kOsco?si=kk_LlHGA2w7a4HBn
đ Follow the people:
https://www.linkedin.com/in/bobbystapleton/
https://www.linkedin.com/in/john-rossman/
John's books
The Amazon Way: https://johnrossman.com/amazon-leadership-principles-author-john-rossman/
Big Bet Leadership: https://rossmanpartners.com/big-bet-leadership/
Newsletters:
Sign up for The Ticket: A twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter
Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI.
https://inter.com/productpodcast
Follow The Ticket podcast:
đ Apple Podcasts https://podcasts.apple.com/gb/podcast/the-ticket-discover-the-future-of/id996103731
đ§ https://open.spotify.com/show/6zlcXgcd2kX9E4cbQTCsR9
đ„ https://www.youtube.com/playlist?list=PLlCIldMZCaFrn43ZNAiw00icA-nRW5wVF
đ» RSS Feed https://art19.com/shows/inside-intercom
Say hi on đ
X: https://twitter.com/intercom
LinkedIn: https://www.linkedin.com/company/intercom/
Learn more about Fin AI Copilot: https://www.intercom.com/support-for-agents/ai-copilot
www.intercom.com
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
454 episoder
Lessons from Amazon: How to practice "Big Bet Leadership"
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Del
Manage episode 448945101 series 1321127
Innhold levert av podcast@intercom.com. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av podcast@intercom.com eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du fĂžlge prosessen skissert her https://no.player.fm/legal.
John Rossman, an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002, joins Bobby Stapleton, Our Senior Director of Human Support, to discuss the concept of "Big Bet Leadership". This involves emphasizing the importance of making bold, high-stakes decisions in business. They also explore how customer service leaders can leverage AI to enhance customer experiences while navigating risks and uncertainties.
Watch this episode on YouTube: https://youtu.be/ePDfX4kOsco?si=kk_LlHGA2w7a4HBn
đ Follow the people:
https://www.linkedin.com/in/bobbystapleton/
https://www.linkedin.com/in/john-rossman/
John's books
The Amazon Way: https://johnrossman.com/amazon-leadership-principles-author-john-rossman/
Big Bet Leadership: https://rossmanpartners.com/big-bet-leadership/
Newsletters:
Sign up for The Ticket: A twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter
Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI.
https://inter.com/productpodcast
Follow The Ticket podcast:
đ Apple Podcasts https://podcasts.apple.com/gb/podcast/the-ticket-discover-the-future-of/id996103731
đ§ https://open.spotify.com/show/6zlcXgcd2kX9E4cbQTCsR9
đ„ https://www.youtube.com/playlist?list=PLlCIldMZCaFrn43ZNAiw00icA-nRW5wVF
đ» RSS Feed https://art19.com/shows/inside-intercom
Say hi on đ
X: https://twitter.com/intercom
LinkedIn: https://www.linkedin.com/company/intercom/
Learn more about Fin AI Copilot: https://www.intercom.com/support-for-agents/ai-copilot
www.intercom.com
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
454 episoder
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Lik The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Africa-focused technology, digital and innovation ecosystem insight and commentary.
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Every company has a story. Learn the playbooks that built the worldâs greatest companies â and how you can apply them as a founder, operator, or investor.
…
continue reading
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube â https://goo.gle/AndroidDevs
…
continue reading
We help founders make something people want.
…
continue reading
Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
…
continue reading
Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
…
continue reading
A weekly podcast show about Indian startups, entrepreneurs, and more! Hosted by Neil Patel & Friends
…
continue reading
Where startup founders raise millions and listeners can invest. Forget everything you think you know about the world of venture capital. Host Josh Muccio takes listeners behind closed-doors and into the room where deals are made. Part of the Vox Media Podcast Network.
…
continue reading
Investor Shayle Kann is asking big questions about how to decarbonize the planet: How cheap can clean energy get? Will artificial intelligence speed up climate solutions? Where is the smart money going into climate technologies? Every week on Catalyst, Shayle explains the world of climate tech with prominent experts, investors, researchers, and executives. Produced by Latitude Media.
…
continue reading
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