Beste Business Process Management podcaster (2024)

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Ep. 81 - 2024 in Review 1:12:23

8d ago1:12:23

1:12:23

The end is near … no, not what you are thinking. 2024 comes to a close in about two weeks, and we also end Season 7 of the podcast. And a lot has happened — in the industry, with tools, changes in companies and the life of people in our small community. Tune in to learn about our thoughts about what we’ve seen in the last year and an outlook for 20…

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Ep. 80 - Execution-Aligned Strategy: Dan Marquez and Craig Overmars 55:19

22d ago55:19

55:19

How do you bridge the gaps between Strategy and Execution, and how do you evolve execution as strategy pivots? That are the questions that are the topic of our podcast this week - the first of two episodes of a collaboration with the "Strateg-ish" podcast, run by our friends Craig Overmars and Dan Marquez, who has been a guest on our show before. T…

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Ep. 79 - GRC From a Process Perspective: Michael Schank 49:55

1M ago49:55

49:55

GRC — three letters that scare a lot of people. So much that they like to avoid thinking of risks and compliance at all. But don’t be afraid (quite the opposite), GRC can not only be an addition to your artifacts to make them better, they can also benefit to your program by “having the ear” of influential people in your organization … who, by coinc…

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Ep. 78 - EA Use Cases 55:47

2M ago55:47

55:47

I know that this might be a cultural issue, but I don't see a lot of planning when it comes to projects anymore. Everything is "Agile" and I don't see that things are seen through that often. Which is bad, because one of the promises of EA (and BPM) is that someone understands how things are wired up and what to change, so that you accomplish your …

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Ep. 77 - Mergers & Acquisitions: Luca de Risi and Nick Reed 54:56

2M ago54:56

54:56

There was a big splash in the Enterprise Architecture tool market a few weeks ago - BizzDesign announced that they will merge with Mega and an unnamed third party (which we will learn about in Q4 soon, but cannot name here at this time). But why these two (three) players and why now? Since we know some people in the industry, I reached out to Luca …

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Ep. 76 - BPM/EA Misconceptions: Caspar Jans & Russell Gomersall 1:02:09

3M ago1:02:09

1:02:09

Oh, why do I need a special EA/BPM tool? I am managing my apps in a spreadsheet just fine. That is one of the misconceptions that I have heard over the last twenty-something years of me helping clients to stand up practices and increase their EA/BPM maturity. And there are tons more of those ... Well, our first guest doesn't need an introduction si…

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Ep. 75 - Business Architecture For A New Product: Mike DeCamp 51:13

3M ago51:13

51:13

Do you need Business Architects when creating a new product? Isn't that a bit redundant when you have highly-paid Product Managers already? Or is there an overlap between the two that will create a better product for the end users, but also for the organization because they can better support it and it is aligned with the underlying process. Our gu…

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Ep. 74 - Process Mining Readiness: Olaf Geyer 42:29

4M ago42:29

42:29

A lot of folks who are beginning with Process Mining see this as a technical or academic exercise and just want to know “how things works”. But what is that worth? You need to be able to implement changes based on your analysis. Otherwise, the exercise has no value IMHO (besides if it is a Proof-of-Concept in a sales situation, but even then you sh…

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Ep. 73 - Leading High-Performance Architecture Teams: Amy Levine 51:01

4M ago51:01

51:01

Some organizations seem to perform better, create results faster, and the people in those organizations seem to have fun on top if this? But how can that be when you are currently stretched in all directions and don't know how to get stuff done? In this episode we are talking with Amy Levine, who is an expert in neuroscience and how it impacts high…

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Season 7 Trailer 0:56

4M ago0:56

0:56

Hey J-M, what do think when you hear the word “seven”? Well, maybe the seven wonders of the world? Seven rings? Seven deadly sins? My favourite song by Ariana Grande? Hmm, these are all good ideas, but how about a Season 7 of the What’s Your Baseline podcast? No way, what do we have in store for this season? A mix of interviews and topic shows, jus…

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Ep. 72 - The Retirement Challenge: Peggy McCann 55:33

6M ago55:33

55:33

Some organizations are like a ticking time bomb when it comes to their processes and (IT) architecture. "The old guard" is about to leave the organization in masses (and sometimes not voluntarily) and a lot of knowledge about how things are wired up - which is what architecture is all about, right? - will leave as well. And not too many organizatio…

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Ep. 71 - Business Architecture Implementation - A User Story: Breanne Casteel 1:00:49

6M ago1:00:49

1:00:49

How do I get started? What is the first thing that I look at? Who will be my allies? What do I need to put in place? When you are tasked to build a brand new Business Architecture practice in an organization that has not had one before is a challenging task. When you have to do this in a 60-year old organization in a field that is relatively unique…

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Ep. 70 - BPM Use Cases 1:10:47

7M ago1:10:47

1:10:47

"I just bought your tool, now you have to tell me what I can do with it". No kidding, that is what one client to said to me once. Well, here is a starter for you - in our latest episodes we are talking about the use cases for Business Process Management (not all of them, because we have that self-imposed limit of an hour-ish length for each episode…

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Ep. 69 - Building Community: Heather Wendt 1:04:31

7M ago1:04:31

1:04:31

Why do some applications have a large following and their revenues soar, while others are struggling with making a sale and are virtually unknown? Or why do you struggle with building internal acceptance for your program? One reason might be that the former companies were able to build a community that includes not only users (and ends up being a g…

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Ep. 68 - AI and BPM: Scott Armstrong 1:01:32

8M ago1:01:32

1:01:32

AI is *the* hot thing these days and you cannot pass any tool that does not have these two characters attached to it. That is also true for the BPM space, and this week we have the pleasure to speak with a person who is working in this space for over 20 years and his tool has built in AI already, while other vendors are still thinking about how to …

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Ep. 67: Low-Code/No-Code Automation: Maximilian Neumaier 1:03:18

8M ago1:03:18

1:03:18

The age old question: how do you make your processes "evergreen". Well, one way is to update your models on a regular basis (for example to comply with regulations), but is that really "the process" or is it just a picture of it? Your processes come to life when someone performs them and for this you need to be able measure them. To support the pro…

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Ep. 66 - BPM Adoption Framework: Caspar Jans 1:06:30

9M ago1:06:30

1:06:30

You have chosen to start your BPM journey and are now asking yourself the question "how *DO* I get started?". Well, one way is to look at a BPM Adoption Framework, the other is to ask someone who has done that before. We are lucky to speak with someone who fulfills both criteria - our guest today is Caspar Jans, who also already has been a guest in…

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Ep. 65 - Data Modeling 1:00:48

9M ago1:00:48

1:00:48

This episode closes out the mini series about data, and this time we talk about data modeling. Data models are some of the things that I have seen the least often in projects over the last two decades. Why is that? Is it because it is too geeky, or not interesting enough compared to, say, a process model in BPMN? But being clear about data is impor…

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Ep. 64 - Data Projects: Wiebke Apitzsch 58:21

10M ago58:21

58:21

A lot of projects are just looking at processes and applications. One thing that typically does not get the limelight is the data that is needed to empower these two things. But why is that? Is it because data is "invisible" and cannot be touched or felt? Our guest today is Wiebke Apitzsch, who is working in "data" for over 15 years with companies …

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Ep. 63 - Process Mining Data: Lotte Vugs 57:18

10M ago57:18

57:18

As we all know, the majority of time in a process mining project is in some form or fashion related to data preparation and a significant lower share of time is spent on the actual analysis. There are multiple ways of getting you data into shape (SQL, visual data modeling tools, etc.), but our guest today has developed an approach and a tool to fli…

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Ep. 62 - BPM Implementation - A User Story: Martin Holling 1:04:09

11M ago1:04:09

1:04:09

This episode is a first for the podcast - we are not talking about something from an external perspective, but speak with someone "in the trenches" who is actively implementing BPM in an 160-year old organization. Our guest today is Martin Holling, who is working at Kemna (a road construction company in northern Germany) and who has worked at Sieme…

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Ep. 61 - BPM and Process Lifecycle 1:04:41

11M ago1:04:41

1:04:41

We had a couple of episodes where we discussed the Solution / Process Lifecycle, but this time we look at it from the perspective of Business Process organizations. What we see is a distinction between the different disciplines that are needed to deliver a full solution and there are organizations that see a "them" and "us" between those. Unfortuna…

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Season 6 Trailer 1:00

11M ago1:00

1:00

Welcome to Season 6 of the What's Your Baseline Podcast! We’ve got another fascinating season coming up, chock full of emerging trends and leading voices from the EA and BPM space. We will be talking about customer success stories, architecture topics like “data”, and also about how to make YOUR program a success. See you there! --- Support this po…

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Ep. 60 - Operational Intelligence: Shoeb Javed 1:04:24

1y ago1:04:24

1:04:24

We are wrapping up Season 5 of this podcast with an episode that I was looking forward to for quite some time now – we are talking about operational intelligence. What is that, you might ask. Well it is the insights into what your complex organization does by using technology and measuring the important things, while making them visible for you as …

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WYB Shorts 12 - Writing a book: Michael Schank 11:40

1y ago11:40

11:40

You might have heard it in the last episode of the podcast (Ep. 59: Process Inventory), that our guest Michael Schank has written a book ;-) That triggered two things with us - first, making a WYB Shorts about the process of writing a book and become a published author, and second, nudging Michael for a giveaway of three books to some randomly draw…

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Ep. 59 - Process Inventory: Michael Schank 59:23

1y ago59:23

59:23

How do you plan your transformation? By looking out of the window or asking your two best friends? Or would it be better if you had an overview of all the things that your organization does - in the form of a process inventory? Michael is a distinguished thought leader and executive, specializing in addressing Digital Transformation and Operational…

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WYB Shorts 11 - AI and Enablement: Ron Cohen, Peter Dern, Adam Egger 15:50

1y ago15:50

15:50

Last week's episode of the podcast was a very good conversation about learning and enablement with Ron Cohen, Peter Dern, and Adam Egger, and we could have talked for hours about this topic. However, the conversation took quite a turn after I asked how the future of learning will look like. But we also were at the top of the hour and we didn't want…

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Ep. 58 - Learning and Enablement: Ron Cohen, Peter Dern, Adam Egger 1:11:05

1y ago1:11:05

1:11:05

How do you set up learning and enablement for your architecture/process people? What has changed since the days of instructor-led training, and where will the field of enablement go into the future (hint: it might be creepy for some of us). In this episode of the What's Your Baseline? podcast we are looking into the field of learning and enablement…

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Ep. 57 - Process Mining Analysis 1:18:29

1y ago1:18:29

1:18:29

You bought the tool and now the most critical question for your success comes up: “Now what?”. This leads to these questions: what you can do in the tools, what can you expect, and -maybe most importantly- what do you do after you’ve done a part of the analysis. You also need to have a “meta process” on how to approach a Process Mining project. The…

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Ep. 56 - Center of Excellence (CoE): Gia Thi Nguyen 1:02:24

1y ago1:02:24

1:02:24

Implementing a tool or standing up a new capability can be a complex task. Standing up a Center of Excellence as part of this implementation can help ease the pain for new users. However, it is not always clear what a CoE shall do and how it is integrated into an organization (or where it is located in the org structure). In this episode we are tal…

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Ep. 55 - Podcasting and Architecture: Josèphe Blondaut, Jakub Dvořák, Mirko Kloppenburg 1:03:37

1y ago1:03:37

1:03:37

The way how we communicate and learn has changed over the last couple of years. One contributing factor is podcasting (or videocasting - we are no purists over here at What's Your Baseline?). By now there are tons of excellent podcasts about Business Process Management, Process Mining, and Enterprise Architecture out there free of charge for you. W…

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WYB Shorts 10 - APQC visualized: Moritz Berger 15:41

1y ago15:41

15:41

This is another What's Your Baseline? Shorts episode and we are following up with the guest from our last episode, Moritz Berger. Moritz took the APQC Process Classification Framework and imported it into "The Brain" to visualize the breakdown and connectivity of processes to each other. Since this Shorts consists mostly of a demonstration, you mig…

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Ep. 54 - APQC: Moritz Berger 1:07:04

1y ago1:07:04

1:07:04

We spoke about frameworks and reference content as accelerators in a previous episode (listen here), but one of those is pretty popular here in North America, so that we have a deeper look into the APQC Process Classification Framework today. We are talking with Moritz Berger about the ins-and-outs of APQC, and will extend this conversation with an…

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Ep. 53 - Subject-Oriented Process Management: Christoph Piller 1:04:48

1+ y ago1:04:48

1:04:48

Process Management has a bad reputation of downsizing, replacing humans with bots, and all those other things that one relates to "bad capitalism". But there are also other ways to include humans into process management that are outside of these parameters. And, believe it or not, you still need humans to analyze, design, and improve processes. Tod…

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Ep. 52 - Process Modeling: Kevin Tan 1:01:58

1+ y ago1:01:58

1:01:58

Sometimes you have to mix up things a bit and come down to the level of practicality ... in this case we are looking at process-bility in this week's episode of the podcast. What that is? Oh, it is the approach to process modeling that our guest Kevin Tan has developed. Kevin is an accomplished Business Process Analyst with more than 20 years of gl…

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Ep. 51 - Design-driven Transformation: James Toomey 1:03:07

1+ y ago1:03:07

1:03:07

We had the topic of today's episode - transformation - a couple of times on this podcast, even though we did not call the episodes like that. But why? Because transformation in today's times is not an exception but the reality for all organizations. It is not just "an update by IT", or something that is a "one and done". We all need to change and t…

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Ep. 50 - Sustainability: Anthony Gilbreath 1:05:22

1+ y ago1:05:22

1:05:22

Some topics seem to be a "stretch too far" for this podcast, and the topic for today's episode seems to be one of those: Sustainability. But is it? Yes, Sustainability -or the lack of it- is a global problem, that manifests itself in climate change, social restructuring, and many other forms. But it also becomes a topic that organizations have to a…

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Season 5 Trailer 1:04

1+ y ago1:04

1:04

Welcome back to the What's Your Baseline? Podcast. We are starting our Season 5 (who would have guessed that?) next Monday, July 31, with our 50th episode about Sustainability. We can't wait to hear back from you :-) --- Support this podcast: https://podcasters.spotify.com/pod/show/whatsyourbaseline/support…

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Ep. 49 - Customer Experience Management 1:14:09

1+ y ago1:14:09

1:14:09

Welcome to the last episode of our podcast in Season 4 (no worries, we'll be back for a Season 5). Today we are talking about Customer Experience Management, which is complimentary to BPM and EA. The key difference is that Customer Experience Management has an outside-in perspective on things, versus the inside-out perspective of your organization,…

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Ep. 48 - Enterprise Mining: Mark McGregor 1:09:25

1+ y ago1:09:25

1:09:25

We have spoken about Process Mining and data-driven decision making quite a lot on this podcast. But does it stop with mining processes? I think the next step is growing this field of data analysis to "Enterprise Mining" where the same idea will be applied to apps, data, orgs, risks, etc. And the idea is the same - get a factual basis from system r…

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Ep. 47 - Process Simulation: John Hill 1:01:40

1+ y ago1:01:40

1:01:40

We are at the next step of moving our organizations to the digital twin which will allow us to monitor "the plane" (our businesses) in real-time and compare it with the predictions of the future. This missing step is Process Simulation, a "thing" that existed for years already and was widely underused. The change though is that the next generation …

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Ep. 46 - Gamification and Performance Management 1:07:31

1+ y ago1:07:31

1:07:31

Welcome to the next episode of our podcast. Today we are talking about Gamification, a topic that we are a bit critical towards, but which seems to be here to stay (it's a generational thing, I guess...). But the twist in this episode is how it influences the performance of your architecture or business process team. In this episode of the podcast …

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Ep. 45 - Why do CIOs need Enterprise Architecture: Luca de Risi 1:02:20

1+ y ago1:02:20

1:02:20

Enterprise Architects? Aren’t those the useless people who always say “no”? That is one of the perspectives we have heard about EAs in the past. But what can EAs do and how do the progress from “noisy” to “influential”? In this episode of the What’s Your Baseline? podcast we discuss the role of Enterprise Architects and the changes to the disciplin…

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Ep. 44 - Process Notations (And Why They Are Not Important): Walter Bril 1:06:50

1+ y ago1:06:50

1:06:50

When starting with process management one of the first questions is “what process notation shall I use”. In this episode of the What’s Your Baseline? podcast we discuss this question with Walter Bril, who is one of the co-inventors of the Universal Process Notation (UPN) and why it is not *really* important what notation you should use … it is more…

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Ep. 43 - Process management for small organizations: Adi Klevit 59:15

1+ y ago59:15

59:15

What are the needs of a small business compared to a larger one? Can they use the same approaches for process improvement and business process management? Shall they use the same tools? Yhis week we are speaking with an expert on this topic (and also a small business owner herself - Adi Klevit. Adi is running her own firm that has specialized on he…

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Ep. 42 - Structure Your Business Architecture 1:05:13

2y ago1:05:13

1:05:13

I see a lot of separated efforts in organization, and model processes. Aren't these all connected activities that should be coordinated to create a *gulp* architecture that carries the load? But what is a "Business Architecture" and how is it different from just an assembly of processes? Are these terms synonyms or is there more to a Business Archi…

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Ep. 41 - Organizational Change Management: Jehane Adam 59:35

2y ago59:35

59:35

If you have listened to a couple of podcast episodes you know that we are true believers in that the biggest "problem" in any architecture, BPM, or Process Mining project is not the technology or the processes and other architecture views - it is the people! Getting people along with your change is the hardest thing to do and therefore we are happy…

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Ep. 40 - Strategy to Execution: Dan Marquez 1:04:08

2y ago1:04:08

1:04:08

Developing a strategy for your organization seems like a mystery for a lot of people (and some organizations make a large coin from keeping that mystery), but in all reality it has a big part of “wild guesses” included. In this episode of the What’s Your Baseline Podcast we have Dan Marquez on the show, who knows a thing or two about this topic fro…

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Ep. 39 - Lean and Process Mining: Sebastian Kotulla 1:00:00

2y ago1:00:00

1:00:00

A lot of people think that the work is done when they have a process be visualized in their process mining tool and a nice dashboard is built. Nothing could be further from the truth and our guest today, Sebastian Kotulla, talks with us about why that is. To bridge the gap between visualizing data/information to knowledge as the result of the analy…

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Ep. 38 - Solution Engineering 55:48

2y ago55:48

55:48

Welcome to Season 4 of our podcast. Today we are talking about Solution Engineering, aka Presales, and what you can expect from your vendor's solution engineers (vs. their consultants). In this episode of the podcast we are talking about: What is a Solution Engineer? What is their primary job focus and their scope of work and process? What are Cons…

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