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Air Traffic Management podcast by FoxATM - One new episode every second Tuesday.
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This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. Your contact center mentors - Amas Tenumah & Bob Furniss
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Stéphan Bureau mène de longs entretiens avec des invités qui pensent, créent ou façonnent notre monde. Dans l’air du temps sans être dans l’actualité brûlante, Contact se veut une tribune plurielle pour sortir des sentiers battus du prêt-à-penser.
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The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
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Contact Chai is Mishkan Chicago’s podcast feed, where you can hear our Shabbat sermons, Morning Minyans, interviews with Jewish thought leaders, and more.
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Welcome to Contact Lost podcast, where we talk about competitive Warhammer 40,000, focusing on the Polish and international tournament scene. The show is brought to you by: Tomek "Tweak" & Michal "Joker" Watch out for new episodes every week! Logo: Blaze Music: www.bensound.com
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Hi I’m Captain Ron, please join me each week on “Beyond Contact” for my thought-provoking podcast that features in-depth interviews with the world's leading researchers and Ufologists. “Beyond Contact” goes well beyond other podcasts as we ask the hard questions that push for a deeper, science-based understanding of the UFO phenomenon. New episodes come out on Fridays so join me, Captain Ron, for Beyond Contact.
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Covering the movements, the issues, and the people fighting for some of the most important social justice issues of our time. Hosted by Amy Gastelum, Salima Hamirani, Anita Jonhson, and Lucy Kang.
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Weekly episodes hosted by @kiaorion. Hear stories from musicians, actors, photographers, and entrepreneurs who share strategies on how to stay inspired and live life on your own terms. A podcast about life, love, art, and everything in between. Become a supporter of this podcast: https://anchor.fm/creativecontact/support
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Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the contact center industry.
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Dé podcast voor dokters gemaakt door de redactie van Medisch Contact. Met elke week gasten die we aan de tand voelen over actuele medische onderwerpen, een tuchtcasus die de nodige stof doet opwaaien, een medische boek- of filmtip en een prikkelend praktijkperikel. Tips of vragen? [email protected].
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“Making Contact” digs into the story beneath the story—contextualizing the narratives that shape our culture. Produced by Frequencies of Change Media (FoC Media), the award-winning radio show and podcast examines the most urgent issues of our time and the people on the ground, building a more just world through narrative storytelling and thought-provoking interviews. We cover the environment, labor, economics, health, governance, and arts and culture.
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There are 6,000 contact centres in the UK - this is the 1st podcast dedicated to the world of the contact centre. Perhaps still an industry with a negative perception externally, the reality is very different & very positive. This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are. I’ll be chatting to people who know their stuff and are doing great things. This podcast is independent and a proud supporter of Naomi ...
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Dr. Charles Stanley y el programa diario de radio In Touch Ministries.
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"For contact jugglers, by contact jugglers"
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Welcome back to Call me Contact
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Audios de la Emisora Nuevo Continente (Radio Cristiana - Colombia)
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La Salle rosario
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Aqui hablamos de todo Cover art photo provided by rawpixel on Unsplash: https://unsplash.com/@rawpixel
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The weekly podcast where people tell good stories about bad injuries!
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Bienvenido a entrando en contacto, donde te facilitaremos ese primer o segundo contacto con la psicología, buscando hallar respuestas digeribles a preguntas interesantes
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Univers MX in live
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Par Malcom B
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This is a commentary podcast where Char and Tristan watch an episode of Star Trek: Lower Decks and analyze, joke, and comment while you get to listen along. So fire up the episode and hit play when they tell you.
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Podcast by Contact High
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Podcast de CONTACTO ANIME. Hablamos sobre anime. manga y videojuegos. También de temas importantes que pasan en la semana
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Keaton and Gavin breakdown Iowa Wrestling
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Welcome to the Marginal Contact Podcast! Your fun, yet brutally honest sports opinions and information source. Every sport, every season! Don't worry no Cheatin Ass Refs in here!!!
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Le podcast de Little F.
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Contact is a podcast where The Ally Coalition talks to members of the entertainment industry about using their platforms for social change.
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We break down action movies from the 1980s and throw them into a bracket to determine the best of the decade
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Contact junkie is an automation tool to help Real Estate Agents as well as anyone else in sales convert more leads by increasing their bandwidth. Through multi channel methods of contact you can reach more of your leads and increase your sales.
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Succinct summaries of articles relevant to field epidemiologists, communicable disease control officers, and public health specialists. Emerging Infectious Disease Journal, Eurosurveillance, MMWR, JID, Lancet, Nature and other great journals.
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Full Contact Radio is a Mixed Martial Arts podcast that is proudly part of The Pulse Podcast Network. The podcast is hosted by D.J. Atwood and Casey Kinnamon.
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Uitgeverij Atlas Contact
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The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
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Hypnotherapist, Lesley Mitchell-Clarke explores the experiences of "Contactees" through appearances by special guests and clients.
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Daniel Negreanu talks to some of the most powerful and influential people in poker about issues that matter to you.
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The world's biggest sports radio station
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Contact sports on the brain
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Entrevistas diversas con Artistas, Políticos Deportistas, Historiadores, Modelos, Cultures y cualquier persona que tenga algo que aportar a la sociedad.
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Just a couple of dudes who like baseball and the smooth taste of Corona beers. Enjoy the soothing sounds of a broke college kid and a former grad student aspiring to hit 70 mph off the mound by the time of his thesis defense. Rich Birfer and Peyton Traywick host Pitching to Contact, breaking down the game as it should be, complete with bat flips and 98 mph heaters.
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Exposed, part 2: The Human Radiation Experiments at Hunter’s Point
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The military exposed thousands of servicemen to radioactivity when it called them to participate in nuclear weapons tests, including Operation Teapot in 1955. One was Eldridge Jones, who later deployed to exercises in the Bay Area to try to clean up radioactive substances, directed by the Naval Radiological Defense Laboratory. In episode 2 of “Expo…
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In this latest episode of Get Out of Wrap TV, the contact centre community comes together for an insightful and engaging discussion filled with real-world industry challenges, expert perspectives, and plenty of laughter. From candid conversations about the frustrations of sales outreach to the power of AI in improving inclusivity—particularly throu…
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Pyra Cup pre-show - R3: USA (John Lennon) v Sweden (Jesper Unander-Scharin)
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In the third installment of the Pyra Cup pre-show Joker and Dino host John, captain of Team USA and Jesper, co-captain of Team Sweden. As usual we'll be talking about team selection and the progress they made so far and how they approach the upcoming Pyra Cup, but also about living up to expectations, being underdogs and growing into the captain ro…
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Moet het tuchtrecht veranderen? En hoe dan wel? We vragen het Bart Meijman, huisarts en medeoprichter van Dappere Dokters, en Sara Joan Pinto-Sietsma, vasculair internist en auteur van een recent artikel in Medisch Contact over waarom het medisch tuchtrecht niet voldoet. Ook te gast zijn twee leden van het Centraal Tuchtcollege: lid-beroepsgenoot H…
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Intelligence artificielle « Quasiment tous les emplois peuvent être remplacés, maintenant » Entretien avec le philosophe et essayiste Luc Ferry
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L’intelligence artificielle est au cœur de toutes les conversations depuis quelque temps, mais mesurons-nous seulement l’ampleur de la révolution qui va balayer nos vies ? Alors que la France convoque le monde à Paris pour un important sommet consacré à la puissance de l’IA, Chinois et Américains sont engagés dans une course frénétique pour contrôl…
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The Ten Commandments — Morning Minyan w/ Rabbi Lizzi
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Every weekday at 8:00 am, Mishkan Chicago holds a virtual Morning Minyan. You can join in yourself, or listen to all the prayer, music, and inspiration right here on Contact Chai. https://mishkan.shulcloud.com/form/reg-morning-minyan-evergreen **** For upcoming Shabbat services and programs, check our event calendar, and see our Accessibility & Inc…
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AI-Driven Compliance & Sales: How Contact Centers Can Stay Ahead: Nima Hakimi
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AI is transforming sales and compliance in contact centers—are you keeping up? In this episode of First Contact: Stories of the Call Center, Nima Hakimi, CEO & Co-Founder of Convoso, breaks down how AI-driven compliance, real-time agent coaching, and smarter tech adoption are reshaping the industry. Discover why most contact centers fail at impleme…
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Exposed Part 2: the Human Radiation Experiments at Hunter's Point from SF Public Press
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In Episode 2 of “Exposed” from our friends at San Francisco Public Press, we explore a little-known chapter in San Francisco’s nuclear era: human experiments carried out to assess the health effects of radiation. Scientists from the Naval Radiological Defense Laboratory, located at the Hunters Point Naval Shipyard, designed and executed at least 24…
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Season 5 - 001 - Global Airspace Radar's team predictions for 2025
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The Global Airspace Radar team discusses the launch of this new multi-channel airspace management hub and but there is more to this episode. We each look our hopes and expectations for 2025: Vincent: more open systems and technical integration, giving more room to smaller industry providers Claudia: more-AI but not to the point of replacing ATCOs M…
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See what had happened was...
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Episode 34 | A New Vision and Evolution in Customer Experience
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Filip Popovic, Head of Relationship Centre at Avon, shares how reframing a call center as a “relationship center” can elevate organizational interactions. He emphasizes forming strong connections with representatives and customers to drive loyalty. He reflects on two decades of hands-on experience across multiple roles. Leaders will gain perspectiv…
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Episode 38: The Universe and UFOs with Professor Avi Loeb.
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Harvard Astrophysicist Professor Avi Loeb joins Captain Ron for a discussion on the search for extraterrestrial life and the mysteries surrounding UFOs. Enjoy this week’s show as Professor Loeb will talk about his latest theories and reveals details about upcoming projects for 2025. See omnystudio.com/listener for privacy information.…
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Summary In this conversation, Amas Tenumah and Bob Furniss discuss the essential skills for success in customer service roles, emphasizing the importance of empathy, authenticity, and a positive attitude. They explore how these skills can be taught or innate, and the impact of genuine interactions on customer experiences. The discussion highlights …
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Dios no se ha olvidado de nuestro duro trabajo ni tampoco pasa por alto el servicio que hacemos.
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Descubra qué papel juegan las recompensas en nuestro caminar con Cristo.
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En este mensaje, el Dr. Stanley nos recuerda que servir no es solo una acción que realizamos, sino que es algo que Dios lleva a cabo por medio de nosotros.
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Descubra la importancia del llamado a servir como principio esencial para disfrutar de nuestra relación con Jesucristo.
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Today’s episode is a Shabbat Replay of our service on February 7th, when we celebrated Shabbat Shira, the joyful Shabbos when we sing extra songs to recall the Splitting of the Sea. Rabbi Lizzi connected the momentous but rather frightening first step toward freedom across the Red Sea to the courageous steps toward liberation taken by civil rights …
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En la Biblia se nos dan muchos nombres, como embajadores y discípulos, y Dios nos presenta el desafío de ser también siervos de Cristo.
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Exposed, part 1: The Human Radiation Experiments at Hunter’s Point
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This episode comes to us from the podcast at SF Public Press. “Exposed” opens a window into the little-known history of the Hunters Point Naval Shipyard. The sprawling abandoned naval base, in San Francisco’s southeast waterfront Bayview neighborhood, is currently the site of the city’s largest real estate development project. The base played a key…
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#215 - Chris Rainsforth of The Forum back by public demand
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Back by public demand! The legend that is Chris Rainsforth of The Forum joined me for another episode of Get Out of Wrap – and as always, he brought invaluable insights for the contact centre industry. Some key takeaways from our chat: 🎉 The Forum is celebrating 25 years! A massive milestone for an organisation dedicated to improving best practices…
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¿Le resulta difícil descubrir la voluntad del Señor para su vida?
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Pyra Cup pre-show - R2: France (Olivier) v Germany (Malte)
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In the second outing of the Pyra Cup pre-show Joker and Tweak host Olivier, captain of Team France and current WTC champions and Malte, captain of Team Germany. Once again we will talk about team selection to find how what's the process and progress so far and how they approach the upcoming Pyra Cup. We will also seek their opinion on the meta and …
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Episode 37: UFOs & A New Reality with Kelly Chase and Jay Christopher King
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Captain Ron talks with Jay Christopher King and Kelly Chase to discuss their docuseries Cosmosis: UFOs & A New Reality…….a series that delves into the multifaceted aspects of the UFO and Non-human Intelligence phenomena. See omnystudio.com/listener for privacy information.Av iHeartPodcasts
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Medisch Contact vroeg artsen naar hun ervaringen met het tuchtrecht. Bijna 7000 van hen reageerden op de enquête. Gevoelens van frustratie en angst overheersen. In twee podcasts bespreken we de resultaten. In deze eerste aflevering zijn te gast psychiater Arjon Glazenborg (kreeg tweemaal een tuchtklacht) en advocaat Oswald Nunes.…
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« Si le client est roi, et si nous sommes tous des clients rois, il faut une armada d'esclaves pour nous servir ! » Entretien avec le sondeur Jérôme Fourquet
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Jérôme Fourquet est une référence connue de tous en France pour comprendre les grandes mutations de la société au fil des quarante dernières années. Directeur à l’LFOP, expert en sondages, le pays n’a plus de secret pour lui : il s’intéresse aux changements de valeurs, de culture, à l’économie et aux mutations politiques. État des lieux : La France…
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Siga el modelo de servicio desinteresado que Cristo ha puesto ante usted.
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Exposed Part1: the Human Radiation Experiments at Hunter's Point from SF Public Press
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Today we present the first half of a two-part radio documentary from our friends at SF Public Press, “Exposed,” opening a window into the little-known history of the Hunters Point Naval Shipyard. The sprawling abandoned naval base, in San Francisco’s southeast waterfront Bayview neighborhood, is currently the site of the city’s largest real estate …
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Dios obra para guiarnos de regreso a la unidad con Él.
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El Dr. Stanley explica cómo Dios tendió un puente entre Él y nosotros mediante la cruz, al enviar a su Hijo para cancelar nuestra deuda de pecado y restaurar nuestra relación con Él.
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Today’s episode is a Shabbat Replay of our Saturday morning service on February 1st, when Rabbi Steven shared about his recent rabbinic mission trip to Poland where he learned about the long history of Eastern European Jewish culture, a legacy nearly eradicated by the Holocaust. Many survivors owe their lives to non-Jews who refused to be bystander…
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No importa cuán pesada sea la carga que llevemos, siempre podemos confiar en que la gracia de Dios será suficiente para sostenernos.
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Episode 33 | Chief Customer Officers: How to Get Out of Our Own Way to Be Growth Accelerators
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Afshan Kinder explores how Chief Customer Officers can overcome internal hurdles to drive growth. She discusses the role of AI, strategic clarity, and frontline insights in enhancing customer engagement. Afshan also provides actionable advice on treating BPO partners as strategic assets and fostering alignment to accelerate organizational success. …
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Reclaiming Indianapolis’s Black History from Urban Roots
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Today we head back to Indianapolis with the podcast Urban Roots. In the 1950s and 1960s, Ms. Jean Spears was a young mother and burgeoning preservationist. She saved antiques from houses about to be demolished; she bought a home in a white slum and renovated it; later on, she did the same with a historic home in the black neighborhood near Indiana …
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Pyra Cup pre-show - R1: England (Tom Lowman) v Netherlands (Christian Domburg)
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Ahead of the upcoming Pyra Cup we interview the captains of the first two teams in attendance: Tom from Team England and Christian from the Netherlands. We delve into topics of captaincy, team building and also get some insight into the perception of the new books: Codex Aeldari and Cogex Astra Militarum from the perspectives of Team England, Team …
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Algunas épocas de la vida traen alegría mientras que otras traen desánimo, pero Dios es nuestro refugio eterno en todas las circunstancias.
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#214 Florian Garnier of Calabrio flying high with WFM
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🚀 Workforce Management on Autopilot: The Future of Contact Centres ✈️ Imagine flying a plane without autopilot. Every adjustment, every course correction—done manually. It would be exhausting, inefficient, and prone to errors. Now, apply that to workforce management (WFM). Contact centre leaders often juggle endless schedules, service levels, and a…
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No, not like that.
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De te grote belofte van AI voor de zorg | tuchtzaak over een huisarts die betrokken raakte in een vechtscheiding
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Te gast is professor Henk Marquering, met wie we spreken over het nut én de beperkingen van artificiële intelligentie in de zorg. Verder bespreken we een tuchtzaak over een brief van een huisarts, die volgens de tuchtrechter een geneeskundige verklaring is en derhalve door een onafhankelijk arts geschreven had moeten zijn. Shownotes: Vader verwijt …
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« Dès qu’on parle de la question des étrangers et qu’on dit qu’il faut réguler l’immigration, on est mis sur un plan moral et non sur un plan politique. » Entretien avec l’essayiste Vincent Coussedière ...
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Quatre ans avant la première élection de Donald Trump aux États-Unis, Vincent Coussedière publiait un essai au titre provocateur : Éloge du populisme. Loin du discours ambiant, le philosophe refusait de stigmatiser la montée de la grogne populaire un peu partout en Occident et de l’associer automatiquement à un péril démocratique. Coussedière voit …
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Apóyese y confíe en el único Dios soberano para que le guíe en cada situación.
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Reclaiming Indianapolis’s Black History from Urban Roots
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Today we head back to Indianapolis with the podcast Urban Roots. In the 1950s and 1960s, Ms. Jean Spears was a young mother and burgeoning preservationist. She saved antiques from houses about to be demolished; she bought a home in a white slum and renovated it; later on, she did the same with a historic home in the black neighborhood near Indiana …
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