The DesignOps Aligned - Podcast Show is a podcast dedicated to empowering design teams to work smarter, not harder. Focusing on the intersection of design and business, we bring you proven processes to grow any design team and deliver real value—both creatively and strategically. Whether you’re a design leader or part of an expanding creative team, our episodes offer practical insights into optimizing workflows, boosting ROI, and staying ahead of industry trends. Join us as we dive deep into ...
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The podcast from zeroheight, where we talk to the best folks in DesignOps from around the world to help you build the best darn DesignOps practice you possibly can. Hosted by Luke Murphy, design advocate at zeroheight, each episode focuses on a specific part of the DesignOps pie, gaining insight from both established DesignOps practitioners, as well as up and coming DesignOps voices.
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“Why Design Language Matters” - Ben Callahan
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57:54“Why Design Language Matters” - Act 01 - Scene 28 – Ben Callahan In this episode of the DesignOps Aligned podcast, Naresh Shan interviews Ben Callahan, a prominent figure in the design systems space. They discuss the evolution of responsive design, the importance of accessibility, and the shift towards adaptive design. Ben shares insights on the ro…
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“Designing the Future: The Truth About UX” - Felix Lee
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36:09“Designing the Future: The Truth About UX” - Act 01 - Scene 27 – Felix Lee In this engaging conversation, Naresh Shan and Felix Lee explore the intricacies of mentorship in the design industry, the impact of social media on perceptions of UX/UI, and the evolving role of AI in design. They discuss the essential qualities of a good mentor, the import…
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“Overcoming Fear in Career Changes Mastering Storytelling in UX Design” – Ricardo Brito
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47:48“Overcoming Fear in Career Changes Mastering Storytelling in UX Design” - Act 01 - Scene 26 – Ricardo Brito In this engaging conversation, Naresh Shan and Ricardo Brito explore the complexities of career transitions, the importance of storytelling in personal reinvention, and the impact of trauma on professional dynamics. Ricardo shares his journey…
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"From Curiosity to Clarity: Nikki’s Growth in User Research” - Nikki Anderson
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52:36"From Curiosity to Clarity: Nikki’s Growth in User Research” - Act 01 - Scene 25 – Nikki Anderson In this engaging conversation, Nikki shares her journey as a user researcher, emphasizing the field's evolution over the past five years. She discusses the importance of demonstrating user research ROI, KPIs' necessity, and the shift from big reveals t…
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“Measuring the impact of Content Design” - Jeremy Dodd
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45:54“Measuring the impact of Content Design” - Act 01 - Scene 24 – Jeremy Dodd In this episode of the Design Ops Align podcast, Jeremy Dodd, a content writer at Atlassian, discusses the critical role of content design in the UX process. Topics include measuring the ROI of content writing, integrating content writers early in the design process, and met…
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" Navigating the Future of UX Testing” - Alejandro Rivas-Micoud
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45:36" Navigating the Future of UX Testing” - Act 01 - Scene 23 – Alejandro Rivas-Micoud Summary In this episode of DesignOps Aligned, host Naresh Shan welcomes Alejandro Rivas-Micoud, CEO of Userlytics, for a deep dive into the evolving landscape of UX research, AI, and accessibility testing. Alejandro shares his insights on how Userlytics, a global le…
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"Craft will only take you so far in this industry” - Jeremy Miller
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47:41" Craft will only take you so far in this industry” - Act 01 - Scene 22 – Jeremy Miller In this podcast episode, Jeremy Miller, a well-known UX industry figure, discusses common UX design themes. He discusses the importance of soft skills, communication, and technical skills. He also explores how UX design has evolved from a function of engineering…
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"The Value of Design System Knowledge” - Davy Fung
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52:09"The Value of Design System Knowledge” - Act 01 - Scene 21 – Davy Fung In this episode, Davy Fung explores the evolution of design systems, the importance of collaboration between designers and developers, and the biggest challenges teams face when implementing them. He breaks down how to effectively communicate the value of design systems to stake…
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"Mastering Agile: Design & Communication in Sync” - Freya Finnerty
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44:38"Mastering Agile: Design & Communication in Sync” - Act 01 - Scene 20 – Freya Finnerty summary In this episode of the DesignOps Aligned podcast, Agile Specialist Freya Finnerty discusses the challenges and benefits of implementing Agile methodologies in organizations. The conversation covers effective communication, the role of metrics, and the sig…
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"The Role of UX in Agile Development” - Georgina Hughes
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47:57In this episode of the Design Ops Aligned podcast, Naresh Shan speaks with Georgina Hughes, an agile coach, about the intricacies of Agile methodology and its intersection with UX design. They discuss the common misconceptions surrounding Agile, the importance of collaboration, and the challenges organizations face in implementing Agile practices e…
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"The Strength of Consciousness in Adversity” - James Xander
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57:29"The Strength of Consciousness in Adversity” - Act 01 - Scene 18 – James Xander In this enlightening conversation, Naresh Shan and James explore the profound themes of consciousness, manifestation, and personal transformation. James shares his insights on how to navigate difficult times, the importance of accepting one's current situation, and the …
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"Being Ethical as a Freelancer” - Hannah Knowles
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53:34In this engaging conversation, Naresh Shan and Hannah Knowles explore the intricacies of UX research from the perspective of a freelance researcher, discussing both the challenges and strategies involved. They highlight the importance of research in the design process, the necessity of adapting methods to fast-paced product teams, and the need for …
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"The reality of the field of UX Research” - Dale Husband
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45:13"The reality of the field of UX Research” - Act 01 - Scene 16 – Dale Husband In this episode of the DesignOps Aligned podcast, Naresh Shan and Dale Husband discuss the current challenges in the UX research job market, the impact of AI on design and research roles, and the importance of communication and advocacy for UX researchers. They explore the…
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"Embracing Neurodiversity in UX” - Odette Jansen
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48:16"Embracing Neurodiversity in UX” - Act 01 - Scene 14 – Odette Jansen In this conversation, Odette shares her extensive experience in UX, detailing her journey from design to research and her accidental entry into ResearchOps. She discusses the importance of ResearchOps in organizations, the challenges researchers face in gaining buy-in, and the nee…
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"Surviving the UX Industry” - Miranda Slayter
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1:07:16"Surviving the UX Industry” - Act 01 - Scene 13 – Miranda Slayter In this engaging conversation, we explore the multifaceted world of UX design, discussing career transitions, the importance of communication skills, and the evolving role of AI in the industry. Miranda shares insights from her journey, the purpose behind the UX Survival Guide, and p…
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"AI in Business Transformation” - Cindy Candrian
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51:16"AI in Business Transformation” - Act 01 - Scene 11 – Cindy Candrian https://www.delta-labs.ch/ In this episode, we dive deep into the transformative power of AI in today’s business landscape with expert Cindy Candrian, founder of Delta Labs. Cindy shares insights from her journey, including her pioneering research on human-AI interaction and her w…
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"The Design Conductors" - Rachel Posman & John Calhoun
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52:48"The Design Conductors" - Act 01 - Scene 11 – Rachel Posman & John Calhoun https://rosenfeldmedia.com/books/design-operations/ In this episode, we sit down with Rachel Posman and John Calhoun, leading experts in Design Operations, to discuss their new book, The Design Conductor. Together, we explore the essential role of Design Ops in bridging desi…
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"The User Experience team of One" - Joe Natoli
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53:10"The User Experience team of One" - Act 01 - Scene 10 - Joe Natoli Link to the book: https://rosenfeldmedia.com/books/the-user-experience-team-of-one-second-edition/ Link to Joe's AI Course: https://www.udemy.com/course/genai-fundamentals-for-ux-designers-researchers/ In this episode, Joe dives into his journey of co-creating the influential boo…
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"Misunderstandings of Ghosting & UX Recruitment” – Lena Kul
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47:49"Misunderstandings of Ghosting & UX Recruitment” - Act 01 - Scene 9 – Lena Kul In this episode, Lena Kul dives into the challenges of UX recruitment and offers valuable advice for both candidates and hiring managers. She discusses the evolving landscape of hiring in the design industry, the misconceptions around applicant tracking systems (ATS), an…
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"How business knowledge and communication can elevate your career?" - Meltem Naz Kaso
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52:43"How business knowledge and communication can elevate your career?" - Act 01 - Scene 8 - Meltem Naz Kaso In this conversation, Meltem Naz Kaso, a UX career coach, discusses the challenges and opportunities in the UX industry. The discussion covers the importance of career coaching and how it helps professionals navigate the current job market. It a…
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"Bridging the Gap Between Design and Development" - Noelle Lansford
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49:19"Bridging the Gap Between Design and Development" - Act 01 - Scene 7 - Noelle Lansford Noelle Lansford, a product designer and design systems expert, discusses the importance of having development knowledge for UI designers. She explains that while UX and UI are often combined in smaller teams, there is value in understanding the scientific aspects…
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"The Decline in Quality and Redundancy of UX Teams" - Dr. Nick Fine
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53:28"The Decline in Quality and Redundancy of UX Teams" - Act 01 - Scene 6 - Dr. Nick Fine The current state of the UX industry is characterized by a lack of standardization and a high signal-to-noise ratio. Many newcomers are drawn to something that is sold as UX but isn't truly UX. This has led to teams being made redundant and the quality of UX prac…
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"The Importance of Career Strategy in UX Design" - Goodness Adebayo
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37:18"The Importance of Career Strategy in UX Design" - DesignOpsAligned - Act 1 Scene 05 - Goodness Adebayo Goodness Adabayo, author of the UX Career Strategy book, discusses her inspiration for writing the book and the importance of mentorship in the UX design field. She emphasizes the need to understand the fundamentals of UX design and how it goes b…
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"Behavioural Science: The missing link in design?" - Will Trump
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46:35"Behavioural Science: The missing link in design?" - DesignOpsAligned - Act 01 - Scene 04 - Will Trump In this conversation, Naresh Shan interviews Will Trump, a behavioural scientist, about integrating behavioural science into UX design. They discuss the definition of behavioural science and its application in designing environments to shape human…
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"The Challenges in UX" - Debbie Levitt
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57:59"The Challenges in UX" - DesignOpsAligned - Act 01 - Scene 03 - Debbie Levitt The conversation explores the challenges faced by UX designers and researchers in the industry, including the misconception that their work is easy and the lack of understanding and appreciation for their role. It discusses the need for good UX leadership to address these…
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"Empowering UX Teams" - DesignOpsAligned - Act 01 - Scene 02 - Laura Baker In this podcast episode, a global design director, Laura Baker, shares insights on what it takes to be a good design director and the challenges they face. She emphasizes the importance of finding your leadership style and learning from good and bad leaders. Laura also discu…
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"The Importance of Fundamentals in UX" - Darren Hood
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49:39"The Importance of Fundamentals in UX" - DesignOpsAligned - Act 01 - Scene 01 - Darren Hood The current state of the UX market is described as 'upside down' with the rise of specializations and the misconception that UX is only about aesthetics. The importance of fundamentals, such as wireframes, and the need for a scientific approach to UX is emph…
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DesignOps Island Discs is a live-recorded, interactive podcast, looking at what's coming up in the world of designops and design systems. For season three, we're focussing on the roles that make up designops and design systems, from content designers to leads to engineers to accessibility specialists to DPMs. For episode 4, we welcome Sheena Lydon,…
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Heydon Pickering - Being a Design Systems Engineer
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58:10DesignOps Island Discs is a live-recorded, interactive podcast, looking at what's coming up in the world of designops and design systems. For season three, we're focussing on the roles that make up designops and design systems, from content designers to leads to engineers to accessibility specialists to DPMs. For episode 4, we welcome Heydon Picker…
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Amy Hupe - Being a Content Specialist on Design Systems
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49:37DesignOps Island Discs is a live-recorded, interactive podcast, looking at what's coming up in the world of designops and design systems. For season three, we're focussing on the roles that make up designops and design systems, from content designers to leads to engineers to accessibility specialists to DPMs. For episode three, we welcome (back) Am…
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Arielle Benedek - Being a Product Manager on Design Systems
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56:16DesignOps Island Discs is a live-recorded, interactive podcast, looking at what's coming up in the world of designops and design systems. For season three, we're focussing on the roles that make up designops and design systems, from content designers to leads to engineers to accessibility specialists to DPMs. For episode two, we welcome Arielle Ben…
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Geri Reid - Being a Lead Designer on Design Systems
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30:06DesignOps Island Discs is a live-recorded, interactive podcast, looking at what's coming up in the world of designops and design systems. For season three, we're focussing on the roles that make up designops and design systems, from content designers to leads to engineers to accessibility specialists to DPMs. For our first episode, we welcome Geri …
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Patrizia Bertini - Change Management in DesignOps
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33:02Patrizia Bertini, Associate Director of DesignOps at Babylon talks to us about how change management is an essential part of any org change, the benefits of going slow to go fast, how to win over the team with changes in their processes and tooling and why DesignOps at the C suite level. Patrizia on Twitter Pat-bertini.medium.com Lewin's Model of C…
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Dan Mall - How Designers can be Better Partners
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39:06Dan Mall, Creative director and advisor, founder and director of both SuperFriendly and Arcade and design systems extraordinaire talks to us about the collaboration between designers and engineers to hot potatoing between design and development and the shift that is needed in design to better focus on people. DanMall.me Dan on Twitter SuperFriendly…
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Kaelig Deloumeau-Prigent - Standardizing Design Tokens
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24:24Kaelig Deloumeau-Prigent, design and developer advocate and co-chair of the design tokens W3C community group, talks to us about the history of design tokens, the standardization of design tokens and the future of DesignOps. Kaelig.fr Kaelig on Twitter Design Tokens W3C Community Group Pink Floyd, The Wall Tough Guides: How to Stay Alive on A Deser…
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Brad Frost - The Developer Experience in Design Systems
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50:20Brad Frost, Web Designer, Speaker, Consultant, Writer, Podcast Host and 'Grangfather' of Design Systems and Atomic Design , talks to us about the developer experience in design systems, the tools and processes out there to make design systems easier and what hopefully the future of design systems looks like. Bradfrost.com Brad on Twitter Pattern La…
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Tim Gilligan - The role of a Chief of Staff
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24:59Tim Gilligan, a Chief of Staff at Capital One, talks to us about their journey into their current role, what benefits a Chief of Staff can bring to an org, and what they are excited about the future of DesignOps. Tim Gilligan Tim on Twitter Hundred Days, The Bengsons A Wrinkle in Time, Madeleine L'Engle DesignOps Island Discs is brought to you by z…
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Jerome de Lafargue - The Importance of Design at an Early Stage
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20:18Jerome de Lafarge, co-founder and CEO at zeroheight talks to us about how to survive in the startup world, where zeroheight came from and where DesignOps is likely headed. zeroheight.com Jerome on Twitter The National The Three-Body Problem, Cixin Liu DesignOps Island Discs is brought to you by zeroheight, the design system documentation platform. …
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Laura Kennedy - The deprioritisation of design systems
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21:39Laura Kennedy, lead designer on design systems at GoodRx, talks to us about the deprioritisation of a design system, what signs to look for, what to do if it does happen and what lessons were learned for future opportunities. laura-kennedy.net Laura on Twitter Bear Grylls Survival Podcast The Art Institute of Chicago DesignOps Island Discs is broug…
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Rogie King, designer advocate at Figma, plugin author and prolific tweeter, talks to us about the power of community and the influence on the design process improvements. rog.ie Rogie's Figma Profile Rogie on twitter Figma Plugins: Table Creator, Breakpoints, SkewDat, Image Tracer. FigJam Black Tiger Sex Machine, Futuristic Thriller Salem's Lot, St…
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Chase McCoy - The Future of Design System Documentation
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30:02Chase McCoy, the driving force behind Seeds at Sprout Social, now a product designer at Stripe, talks to us about documentation as knowledge graphs and the future of design systems. chasem.co Chase on Twitter Design systems as knowledge graphs Seeds - Sprout Social Frank Ocean, Blonde Broad Band, Claire L. Evans DesignOps Island Discs is brought to…
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Trailer: DesignOps Island Discs Season Two
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2:20We're back with season two, and this season we're talking to even more DesignOps and design systems folks about the nitty gritty of what good DesignOps is. From the future of design system documentation to design tokens to design pairing, season two is going to tool you up and get you shipshape. Season Two Episode One will be released at 05:00 GMT …
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Henrique Gusso - Building a Design Systems Team
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30:47Henrique Gusso, principal designer on Design Systems at Wise, talks to us about what goes into building an effective Design Systems team, from team make-up to product management to contribution models. Gusso on Twitter Engineering Lead job at Wise Hercules - Various Artists @horse_ebooks on Twitter DesignOps Island Discs is brought to you by zerohe…
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Amy Hupe - Building a contribution model for your Design System
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42:41Amy Hupe, content designer and design systems expert, who has been the driving force behind Design Systems at BT, Babylon Health and gov.uk, talks to us about what goes into building a successful contribution model for your design system. Amyhupe.co.uk Amy on Twitter Gov.uk design system Content by Design conference Sarah Nuefeld - Where the Light …
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Peter Merholz, co-author of Org Design for Design Orgs, consultant, conference speaker, podcaster and all-round great human being, talks to us about how his and Kristin's book was born, what's changed in the last five years, some red flags that your org isn't working and how the concept of org design fits within DesignOps. petermerholz.com Org Desi…
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Meredith Black - Hiring good DesignOps folks
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38:21Meredith Black, DesignOps consultant, co-founder of DesignOps Assembly and co-author of The DesignOps Handbook, and who has built and led DesignOps teams at Pinterest, Facebook and IDEO amongst others, talks to us about her journey to DesignOps, where to start when building your DesignOps function and what makes a good DesignOps hire. meredithblack…
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Harjot Bal - Running a DesignOps Audit
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32:13Harjot Bal, Senior Manager of DesignOps and Design Systems at Appnovation in Toronto, talks to us about his reasons for focussing his UX skills internally, his process for running a DesignOps audit, what he found out of running this at a global agency and how tooling is one of the most important things to look at for the future. Harjot on LinkedIn …
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Dave Malouf, designer, author, educator and design leader, talks to us about his path to DesignOps, how we should be defining what DesignOps is and the dangers of automation around how "every tool is a weapon if you hold it right". Dave's website Dave on Twitter Dave's writings on Medium U2 - Live From Paris DesignOps Island Discs is brought to you…
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Introducing DesignOps Island Discs, the new podcast from zeroheight, where we talk to the best folks in DesignOps from around the world to find out what it takes to have a successful DesignOps function in your org. Season one guests include the likes of Dave Malouf, Meredith Black, Harjot Bal and more. Episode One will be released at 05:00 BST on M…
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