Beste Fixit podcaster (2024)

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E116: Unlock Skills at This Year's Ultimate AI Hackathon with brent wees 1:06:19

2M ago1:06:19

1:06:19

brent wees is a visionary marketing strategist, entrepreneur, and keynote speaker with over two decades of experience. He has worked extensively in the automotive and powersports industries, specializing in content marketing, process alignment, and speaker training. Known for his unique blend of creativity, analytical thinking, and humor, brent has…

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E115: Streamlining Powersports Sales Online Technology with Jory Anderson from Revvable 38:50

3M ago38:50

38:50

Jory Anderson is the CEO of Revvable, is revolutionizing powersports dealerships' online finance process. Learn how he built technology to streamline sales, automate finance applications, and improve the customer experience financing. Subscribe Spotify: https://spoti.fi/3N9lzfg Subscribe Apple Podcast: https://apple.co/43FoanX Subscribe YouTube: ht…

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E114: Mastering Motorcycle Sales with the Harley walk-around US champion, Mike Grant 55:09

3M ago55:09

55:09

In this episode of Dealership Fixit, we are joined by Mike 'The Wolf' Grant from Wilkins Harley-Davidson, who recently won 2nd place at the 2024 Battle of the Bricks Walk Around Competition. Mike and Jacob dive into the key elements that make a successful motorcycle salesperson, from enthusiasm and dedication to innovative sales techniques like the…

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Fixit Quick Takes: Future Of Powersports with Robin Hartfiel 12:38

4M ago12:38

12:38

Welcome back to this week's episode of Dealership Fixit! In this shortened version, we’re thrilled to have Robin Hartfiel, Editor at Dealernews, share insights into the pivotal role Dealernews has played in the powersports industry for over half a century. We explore key milestones and how Dealernews has adapted over the years to meet the industry'…

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Fixit Quick Takes: Angela's F&I Profitable Products 13:57

4M ago13:57

13:57

Angela Hieronimus, a Powersports F&I expert, will be sharing valuable insights on dealership operations and finance management. If you're a GM, finance manager, or sales manager, this episode is packed with powerful strategies to elevate your dealership's performance. Be prepared for expert advice on F&I products and training, and discover how to t…

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Fixit Quick Takes: Angela & The Finance process in Powersports dealerships. 14:38

4M ago14:38

14:38

Angela Hieronimus, a Powersports F&I expert, will be sharing valuable insights on dealership operations and finance management. If you're a GM, finance manager, or sales manager, this episode is packed with powerful strategies to elevate your dealership's performance. Be prepared for expert advice on F&I products and training, and discover how to t…

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Fixit Quick Takes: How to Increase Finance Product Penetration for Maximum Profit and The Future of Digital Finance 13:57

5M ago13:57

13:57

Apple Episode Link: https://podcasts.apple.com/us/podcast/e109-mastering-f-i-in-powersports-with-angela/id1449367603?i=1000642275882 Spotify episode link: https://open.spotify.com/episode/0Kl9C5ZP56RvNxhukRiCNn?si=IXuKrsBYSqKMrCmmsa_y1Q Youtube Link: https://youtu.be/1J-mp5HDgo0 Welcome to another episode of Dealership Fixit! Today, we have Angela …

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Fixit Quick Takes: Unleashing Efficiency with DMS Insights from Justin Quinn 17:38

5M ago17:38

17:38

Focus on improving the process within your DMS. Justin explains how the dealerships' DMS improves your capabilities, facilitates fast customer service, and ensures efficient management of inventory. P.S. Check out the podcast: Subscribe Spotify: https://spoti.fi/3N9lzfg Subscribe Apple Podcast: https://apple.co/43FoanX Subscribe YouTube: https://yo…

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Fixit Quick Takes: Mastering Digital Marketing in Powersports with Mike Shaug 17:52

6M ago17:52

17:52

Dive into the world of expert advertising strategies in this episode of Fixit Quick Takes, featuring Mike Shaug, the visionary Founder & Owner of Premier Online Marketing. Discover the secrets behind successful powersports dealership advertising as Mike unveils strategies that have transformed the landscape of online marketing in the industry. Lear…

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Fixit Quick Takes: Shaping the Future with MMI - The Journey of Service Technicians 17:05

6M ago17:05

17:05

"The State of Service Technicians" with Tim Yarborough from the Motorcycle Mechanics Institute (MMI). Host Jacob Berry, a seasoned trade school graduate himself, delves into the evolving world of motorcycle mechanics with Tim, who shares insights from his extensive career in the powersports industry. In this episode, learn about the pathways to bec…

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Fixit Quick Takes: CRM Mastery with Tad Kilgore | Transforming Powersports Sales 15:16

6M ago15:16

15:16

Dive into the transformative world of Customer Relationship Management (CRM) in this edition of Fixit Quick Takes. Join us as we chat with Tad Kilgore, CRM pioneer and co-founder of Traffic Log Pro (TLP) and Dealership Performance 360 (DP360), tools that have revolutionized hundreds of powersports dealerships. In this episode, Tad shares the compel…

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Fixit Quick Takes - Measure to Improve: Benchmarks & Baselines in Internet Sales 12:41

6M ago12:41

12:41

Explore Key Sales Metrics with Jacob Berry & Angel Hacker: The 5X50% Rule Unpacked Dive into this compact segment from our Dealership Fixit Podcast where Jacob Berry and Angel Hacker break down the intricacies of the 5X50% rule. Discover how to effectively track the customer journey from online interactions to in-store conversions. Learn simple yet…

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E113: Greg Gifford's Local SEO Secrets for Powersports Dealerships Get An Edge on Google 50:57

8M ago50:57

50:57

On this episode of the Dealership Fixit Podcast, we interviewed Greg Gifford, an expert in local SEO strategies for dealerships and businesses. Greg shared valuable insights into maximizing dealership visibility and improving local SEO practices. He discussed topics such as the importance of Google Business profiles and online reputation management…

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E112: Dealership Fixit Podcast with AJ Meisel - 10 Simple Ways to Attract and Retain Employees 54:46

8M ago54:46

54:46

Join us on the Dealership Fixit Podcast as we dive into the world of powersports with AJ Meisel, sharing his expert insights on attracting and retaining top talent in the industry. From avoiding toxic environments to fostering a culture of inclusivity and empowerment, AJ offers actionable tips and strategies for dealership success. Tune in to gain …

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E111: Dealership Fixit Podcast with Michael Gerbino with Piaggio Group Americas talks Powersports 32:59

9M ago32:59

32:59

On this episode, we sit down with Michael Gerbino, an impactful member of the Piaggio Group Americas team, as he shares the roadmap of his career and the fuel that powers his passion for the Powersports industry. In this episode, Michael reveals his journey, from early days at the Motorcycle Mall to orchestrating groundbreaking strategies as a Prod…

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E110: Driving Digital Growth: A Deep Dive into Powersports Internet Sales with Heather Deatherage 47:27

10M ago47:27

47:27

Our guest, Heather Deatherage, a Digital Sales Expert and Business Partner, shares valuable insights and strategies for succeeding in the Powersports and Motorcycle dealership industry's digital marketplace. She emphasizes the importance of internet sales, well-structured Business Development Centers (BDCs), and customer retention. Heather provides…

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E109: Mastering F&I in Powersports with Angela Hieronimus with Live Oak Dealer Service 1:08:06

10M ago1:08:06

1:08:06

Welcome to Dealership Fixit! Our podcast explores the world of Powersports & motorcycle dealerships. On today's episode, Angela Hieronimus, a well-known industry expert, will guide us through the intricacies of the Finance and Insurance (F&I) process. Get ready for expert advice on F&I products, training, and strategies to boost your dealership's p…

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E108: Dealership Fixit Podcast: Fireside Panel - Insights from Marketing Masterminds 57:04

11M ago57:04

57:04

Dive into the world of automotive & powersports marketing with our latest podcast episode! Join us for an exclusive Fireside Panel discussion featuring Automotive Marketing Masterminds. Hosted by Digital Dealer and Carwars, this episode brings together industry experts who share invaluable insights and strategies that are shaping the future of auto…

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E107: Dealership Fixit With Shaun Raines & Jacob Berry Round 3 - We Launch A Christmas Campaign for Kids motorcycles 1:00:24

12M ago1:00:24

1:00:24

Welcome to another episode of Dealership Fixit! We are now in Round 3 of our AI (Artificial Intelligence) hackathon with Shaun Raines from Hired Guns. This time, we have something special for dealerships. Based on feedback and comments, we have put together a full Holiday campaign for powersports dealers who are looking to sell some PW50 youth moto…

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E106: Dealership Fixit Podcast: Navigating the Future with Jeremy Johnson of Lightspeed | Powersports Industry Deep Dive 56:54

12M ago56:54

56:54

🏍️ Welcome to another episode of the Dealership Fixit Podcast! In this insightful conversation, we're joined by Jeremy Johnson from Lightspeed , a key player with over two decades of experience in the Powersports, RV, Marine, and OPE industries. Dive into the world of dealership management systems (DMS) and discover strategies to streamline your de…

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E105: Dealership Fixit With Shaun Raines & Jacob Berry Round 2 - We Launch A New Motorcycle Using AI and Show You How! 1:18:40

1y ago1:18:40

1:18:40

In this episode of Dealership Fixit, we go round 2 with Shaun Raines from Hired Guns to expand our AI Hackathon conversation from Digital Dealer 2023 to create a mini campaign for the 2024 Harley-Davidson Street Glide launch. Youtube Link: ⁠https://youtu.be/UMZDP7pCMUA⁠ Link to presentation: ⁠https://drive.google.com/file/d/1bifgkOMT3_HWV8suaf7Qdyx…

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E104: Dealership Fixit With Shaun Raines & Jacob Berry Recap The Digital Dealer AI Hackathon 49:54

1y ago49:54

49:54

In this episode, catch up with Shaun Raines from Dealer Superhero and Jacob Berry’s recap of the 2023 Digital Dealer Expo and the AI Hackathon project we worked on during the event. The AI Hackathon, imagined by Brent Wees, was to create an entire marketing campaign for a 2024 vehicle launch. There were 10 teams working on the project and it was ti…

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E103: History of Dealernews with Robin Hartfiel - Dealership fixit podcast powersports and motorcycle 55:00

1y ago55:00

55:00

Welcome back to this weeks episode of Dealership Fixit! In this episode, we're thrilled to have Robin Hartfiel, Editor at Dealernews, join us for a deep dive into the heart of the powersports industry. Dealernews has been a cornerstone for powersports retailers for over half a century, evolving and adapting to meet the industry's ever-changing need…

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E102: Mystery Shopping The Powersports Customer Experience With Fran O’Hagan from Pied Piper 1:14:00

1y ago1:14:00

1:14:00

In today's episode, we had the pleasure of speaking with Fran O'Hagan, President and CEO of Pied Piper, a mystery shopping organization that focuses on customer interactions at Powersports dealerships. Fran brings a wealth of experience in dealership operations, having worked in the automotive and powersports industries, as well as being an avid mo…

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E101: Used Motorcycles Retail & Auction With Mike Murray From NPA 1:08:14

1y ago1:08:14

1:08:14

How’s your used inventory looking these days? Gone are the “Pay retail, sell for more” trade or acquisition strategy. We sit down with Mike Murray the VP of Sales for National Powersports Auction or NPA and outline what the used motorcycle & powersports market looks like for dealerships. Managing their current inventory is getting tougher, especial…

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E100: Round 3 - All Things DMS With Justin Quinn From DX1 1:10:19

1y ago1:10:19

1:10:19

Welcome back to round 3 of our heavy DMS discussion on Dealership Fixit, we sit down again with Justin Quinn to discuss all things Dealer Management System (DMS). Youtube Link: ⁠https://youtu.be/26MEkI7Dm7E⁠ This time we dive into the Service side of the DMS for dealerships and tackle best practices and what dealers can to do stay on top of their w…

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E99: The State Of Motorcycle Industry Jobs With Jason Gearld 1:07:11

1y ago1:07:11

1:07:11

Welcome to this episode of Dealership Fixit, where we speak with the Business Development expert at Motorcycle Industry Jobs and the Owner of Phoenix Handlebars to discuss all things related to the Powersports and Motorcycle Industry. During our conversation, we gain insight into Jason's journey from his humble beginnings at a small Indiana motorcy…

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E98: Round 2 - All Things DMS With Justin Quinn From DX1 48:05

1y ago48:05

48:05

In this episode of Dealership Fixit, we sit down with Justin Quinn from DX1 to discuss all things Dealer Management System (DMS). The DMS is a complex software with various components that require careful management. During this discussion, we explore the benefits of a cloud-based solution, which allows for easy mobility and management of different…

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E97: The State Of Service Technicians With Tim Yarborough from MMI 1:18:59

1y ago1:18:59

1:18:59

On this episode of the Dealership Fixit, we talk to Tim Yarborough, the National Admissions Representative for Motorcycle Mechanics Institute (MMI). As a graduate of an automotive trade school (Wyoming Technical Institute & East Valley Institute), I get to talk about what it looks like in 2023 for the young aspiring technician starting on this jour…

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E96: All Things DMS With Justin Quinn From DX1 1:12:40

1+ y ago1:12:40

1:12:40

In this episode of Dealership Fixit, we have Justin Quinn, a product manager at DX1, who has been a dealership advocate for a long time and has held various positions. He began at his family's store by sweeping the floors, then worked in shipping and receiving, became a parts manager, and eventually a general manager. Justin's passion for powerspor…

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Welcome To The Dealership Fixit Podcast - Intro 0:59

1+ y ago0:59

0:59

Follow the Fixit: Subscribe YouTube: https://youtube.com/@dealershipfixit Twitter: https://twitter.com/DealershipFixit TikTok: https://tiktok.com/@dealershipfixit Facebook: https://facebook.com/dealershipfixit Instagram: https://instagram.com/dealership_fixit Online: https://linktr.ee/dealershipfixit --- Support this podcast: https://podcasters.spo…

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E95: Unleashing the Power of CRM for Success. Creating & Innovating Out Of Need for Motorcycle & Powersports Dealerships. 58:02

1+ y ago58:02

58:02

Check Out Our New Episode! On this episode of the Dealership Fixit, we interview our Guest, Tad Kilgore, Co-Founder & Creator of both Traffic Log Pro (TLP) & Dealership Performance 360 (DP360), 2 CRM’s still in use today with 100’s of powersports dealerships. Subscribe YouTube: ⁠https://youtube.com/@dealershipfixit⁠ We talk through the history of h…

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E94: The Key to building a high performing business development center in your powersports dealership 40:18

1+ y ago40:18

40:18

Watch On Youtube: https://youtu.be/8zyEw0QUOt0 On This episode of Dealership Fixit, We revisit a 2022 webinar For Digital Dealer and Carwars going over the Key to building BDCs for dealerships.The phones are critical to the overall process inside the dealership. They still chat & message but the phone call gives the customer instant gratification.T…

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E93: Unveiling the Marketing Secrets of Powersports Dealership Advertising Unbelievable Strategies Revealed With Mike 1:30:08

1+ y ago1:30:08

1:30:08

On this episode of the Dealership Fixit, we interview our Guest, Mike Shaug, Founder & Owner of Premier Online Marketing. Subscribe YouTube: https://youtube.com/Dealership FiXitHe Entered into marketing from humble SEO (Search Engine Optimization) beginnings with a couple of companies but realized that Paid Ads is the clear winner. We know how an a…

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E92: Your Dealership Is Not A Stock Photo. Will Customer Swipe Right On Your Inventory Dating Profile? 23:24

1+ y ago23:24

23:24

Unveiling the Secrets of Online Shopping: How to Sell Your Inventory Like a Pro Free Download Of Presentation: https://www.internetsalescoaching.com/free-resources Spotify: https://spoti.fi/3N9lzfg Apple Podcast: https://apple.co/43FoanX YouTube: https://youtube.com/@dealershipfixit On this episode of the Dealership Fixit; Jacob is discussing 5 way…

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E91: The Insane World Of Buying and Selling Motorcycles With Tony; Owner, Operator & Head Mechanic at Powersports Of Palm Beach. 52:50

1+ y ago52:50

52:50

Check out our new Episode! On this episode of the Dealership Fixit Podcast, we interview the unique process from Tony Mommone from Powersports of Palm Beach.YouTube: https://youtu.be/CP9sVjPBenU The best quote of the podcast: “Selling a bike is profitable, gaining a customer is profitable, doing right by someone is profitable, establishing a trust …

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E90: Powersports dealerships & Artificial Intelligence, what is the impact on our staff & customers? Jacob Berry & Angel Hacker Discuss All The potential for dealer staff members 54:32

1+ y ago54:32

54:32

Check Us Out on Youtube: https://youtu.be/_uy3PPGhFUA On this episode of the Dealership Fixit Podcast, we are back again with Jacob Berry & Angel Hacker discussing Artificial Intelligence (AI). If you have not used it yet or have not heard about it’s abilities, you need to listen to this podcast. There are lots of different programs out in a short …

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E89: Benchmarks & Baselines with the 5X50% Rule with Jacob Berry & Angel Hacker 26:27

1+ y ago26:27

26:27

Youtube: https://youtu.be/IRRmPg0IFl0 Downloads: https://www.internetsalescoaching.com/ On this episode of the Dealership Fixit Podcast, we are back again with Jacob Berry & Angel Hacker discussing scoreboards, benchmarks, and baselines for dealers. There are lots of different ways to track the customer journey from online to in-store. How many out…

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E88: Jacob & Angel Cover Top Stories. Pied Piper ranks Indian Dealers #1, Tucker Goes Direct To Consumer & The FED Rates Rise Again! 59:04

1+ y ago59:04

59:04

Youtube: https://youtu.be/_l415vmj1X4 On this episode of the Dealership Fixit Podcast, we are back again with Angel Hacker discussing 3 of the top headlines in Powersports Business. Pied Piper ranks Indian Dealers as #1 when it comes to their Internet Lead responses, How does this affect how your store process responds to mystery shopping? Tucker g…

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E87: Customer Experience with Angel Hacker, General Manager of Indian Motorcycle San Diego 1:30:16

1+ y ago1:30:16

1:30:16

Youtube: https://youtu.be/faESiEPEbrQOn this episode of the Dealership Fixit Podcast, we talk with Angel Hacker, General Manager of Indian Motorcycle San Diego. We go over her trajectory from sales to parts to running her own store in the competitive market of southern California. A veteran of dealership processes and running a high-performance tea…

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E86: Easy Ways To Improve Your Online Game with Jacob Berry 47:04

1+ y ago47:04

47:04

On this episode of the Dealership Fixit Podcast, we talk with Jacob Berry, formerly the Digital Marketing & Sales Director with RideNow/RumbleOn. A veteran of Online Inventory, Digital Marketing, and Websales Processes for dealerships, we discuss his LinkedIn post “7 Easy Ways To Improve Your Dealer Online Game” Link: https://bit.ly/7EasyWaysLinked…

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S4:E85 - Frank J. O'Connell author of Jump First Think Fast 36:37

2y ago36:37

36:37

How lucky am I? I saw this book that I knew I had to buy and read and when I messaged the author about coming on my little dealership podcast to talk about it, he said yes! Frank J. O'Connell, who before becoming an author of this book was in leadership at several titan companies you'd know the names of, including Indian Motorcycles. Frank is an av…

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S4:E84 - 5 Minute Gamify - Heartburn to Heartbeat with Phillip Orange of Houston Motorsports 5:22

2y ago5:22

5:22

Heartburn to Heartbeat with Phillip Orange of Houston Motorsports --- Support this podcast: https://podcasters.spotify.com/pod/show/dealershipfixit/support

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S4:E83 - Phillip Orange from Houston Motorsports & the daily 10 pennies 1:04:08

2y ago1:04:08

1:04:08

Phillip Orange from Houston Motorsports joined me to chat about powersports dealership as well as leadership stuff including his 10 pennies philosophy. Phillip shares that he got into the motorcycle business when he got a chance to work at a dealership in the Houston area. With the help of some great employers to teach him the ropes and at least on…

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S4:E82 - We Talk FTC Rules with Michael Masouras, CEO of MotoHunt.com 58:53

2y ago58:53

58:53

Michael Masouras of MotoHunt.com joined me to chat about several things but mainly what is going on with the impending FTC rules changes that are looming, which will affect all dealerships with regard to how they can advertise their units for sale. Michael has the dealers interests at the heart of his business so if you aren't familiar with them, p…

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S4:E81 - 5 Minute Gamify - Heartburn to Heartbeat with Michael Masouras of MotoHunt.com 5:50

2y ago5:50

5:50

Michael Masouras, CEO of MotoHunt.com joined me for a quick Heartburn to Heartbeat episode today. Check them out here: Motohunt.com ***** The Dealership fiXit podcast exists to tap dealerships into high performance ideas! Please support us by rating, reviewing and/or sharing the #dealershipfixit podcast on your podcast player of choice! Thank you! …

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S4:E80 - 5 Minute Gamify - Heartburn to Heartbeat with Jeffrey P. McNulty of New Retail Ethos 10:09

2y ago10:09

10:09

My friend Jeffrey P. McNulty joins me for a "quick" Gamify Heartburn to Heartbeat segment! Jeffrey P. McNulty is A Founder, CEO, Retail Turnaround Expert, Retail Educator & Trainer, Leadership Coach, Innovator, Online Course Creator, Mentor, Retail Expert, and Best-Selling Author of "The Ultimate Retail Manual.” Mr. McNulty is currently the Founder…

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S2:E60 - Kurt Von Ahnen / Leadership in Crisis 56:23

2y ago56:23

56:23

Kurt was kind enough to come back on with me and discuss Leadership in Crisis. We are are having some wide ranging effects from this mess that is the COVID-19 Coronavirus of 2020. Kurt and I chat about ways to take control of what you can right now for maximum benefit coming out of this. Find Kurt here on Linkedin: https://www.linkedin.com/in/kurtv…

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S2:E69 - 10 Changes Dealerships Should Make After Coronavirus w/ Jared Burt 55:46

2y ago55:46

55:46

Jared joined me again to dig in on ideas for dealers to implement in this very confusing and continually evolving Coronavirus Pandemic. He recently wrote the referenced article, here on his LinkedIn page: Jared's Article on LinkedIn Jared says it will also be published on DealerNews this coming Monday, March 23, 2020. If you haven't checked out Dea…

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S4:E79 - Retail - Where Should Your Focus Be Right Now? - Jeffrey P. McNulty joins me 1:20:15

2y ago1:20:15

1:20:15

It's an honor to welcome back to the show, my friend Jeffrey P. McNulty! Jeffrey P. McNulty is A Founder, CEO, Retail Turnaround Expert, Retail Educator & Trainer, Leadership Coach, Innovator, Online Course Creator, Mentor, Retail Expert, and Best-Selling Author of "The Ultimate Retail Manual.” Mr. McNulty is currently the Founder & Chief Executive…

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