Beste Molly McGrath podcaster (2024)

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Episode 254: The Business of Law is Rapidly Changing 34:05

7d ago34:05

34:05

In this episode, Molly is joined by Josh Sanford, Attorney & Managing Member, Sanford Law Firm. They delve into the evolving terrain of the legal business, towards the transformation in legal marketing and client relationships, emphasizing the significance of technology, social media, and specialist networking for the modern attorney. Josh shares h…

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Episode 253: Firing People is Part of Growing and Running a Business 12:14

14d ago12:14

12:14

In this episode, Molly provides valuable insights into the inevitable aspects of managing a team, such as the need sometimes to make difficult staffing changes, and how to evolve a business into a structured and systematic entity. She explains the need for alignment with the company's vision and goals, urging business owners to remain steadfast in …

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Episode 252: An Employee Challenge to Law Firm Leadership 10:49

21d ago10:49

10:49

In this episode, Molly tackles the pervasive and potentially harmful belief that employees will never care as much about your business as you do. She challenges those in law firm leadership, to reconsider this notion and cultivate a culture of trust and empowerment in their teams. Key Takeaways: Empowering Belief: Employees can and do care about yo…

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Episode 251: Unlocking Entrepreneurial Freedom: Redefining Growth for Law Firms 8:05

28d ago8:05

8:05

In this episode, Molly takes a deep dive into the concept of growth in a law firm setting beyond the traditional financial perspective. She starts the conversation on growth, redefining what growth means on a personal, departmental, and practice area level. She stresses the importance of aligning growth with not just financial gains but also with i…

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Episode 250: Solve Your Law Firm Revenue Problems in 1.5 Days 7:58

1M ago7:58

7:58

In this episode, Molly addresses the challenges faced by estate planning and elder law attorneys. She emphasizes the importance of having a systematic follow-up process, closing the room effectively, and implementing an annual maintenance program. Key Takeaways: A "non-attorney salesperson" has a critical role to alleviate the attorney's workload a…

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Episode 249: Educating Clients: Widowhood, Wisdom and Wealth 29:22

1M ago29:22

29:22

In this episode, Molly is joined by Donna Kendrick, a financial services expert with a special passion for assisting widows in managing their financial lives during and after the life-altering loss of a spouse. The discussion delves into Donna's personal journey from widowhood to financial advisor, her published book for navigating the complexities…

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Episode 248: Dollars and Sense: Exploring the Vital Role of Billing Clerks in Law Firms 36:32

2M ago36:32

36:32

In this episode, Molly is joined by Randa Prendergast, Attorney Whisperer®️ and a pioneer in the realm of legal software and independent contractor staffing. Randa's innovative approach to law firm efficiency provides listeners with a vivid exploration of optimizing legal practices through strategic staffing and process improvements. She shares her…

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Episode 247: Why Client Subscriptions Work 9:44

2M ago9:44

9:44

In this episode, Molly unveils the imperative of establishing a client care subscription model in the personal service industry. With her experience and passion, she provides a roadmap on how to build and sell VIP programs that transform one-time clients into lifelong patrons of your law firm. Key Takeaways: Client care subscription models can turn…

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Episode 246: How to Guarantee Qualified Consults and Close More Deals 14:01

2M ago14:01

14:01

In this episode, Molly dives deep into the frustrations that professionals in the legal field experience when dealing with unqualified consultations and the inefficiencies that arise from them. She advocates for the strategic use of educational workshops and webinars to pre-qualify clients, ensuring that by the time a consultation occurs, the poten…

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Episode 245: The Role of Self-Awareness in Effective Leadership 1:00:34

2M ago1:00:34

1:00:34

In this episode, Molly sits down with Janine Zappini to uncover the keys to creating work-life alignment. From discussing the roles of self-awareness in effective leadership to incorporating practical tools for time management, this conversation outlines steps to optimize daily schedules and prioritize effectively, advocating for planning that incl…

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Episode 244: The Legal Overseas Staffing Paradigm with the Founder of OnlineJobs.PH 49:09

3M ago49:09

49:09

In this episode, Molly sits down with John Jonas, the founder of Onlinejobs.ph, to discuss the transformative impact that hiring Filipino workers can have on businesses, especially law firms. The conversation highlights the transformation of the legal and professional landscape, driven by the pandemic's push for remote work and tech-driven solution…

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Episode 243: Building Your $100k a Month Estate and Elder Law Firm 27:58

3M ago27:58

27:58

In this episode, Molly and Jim Blake, Founder and CEO of Bambiz, a marketing expert for estate planning and elder law firms, discuss how to build a $ 100k-a-month estate and elder law firm. They share their proven strategies for hiring the right people, implementing effective marketing techniques, and creating a streamlined process to convert leads…

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Episode 242: The Law Firm Financial Flywheel 48:42

3M ago48:42

48:42

In this episode, Molly McGrath is joined by Chelsea Williams, a CFO and financial expert, to discuss the law firm financial flywheel. They emphasize the importance of understanding and managing your law firm's finances, and how it can lead to better decision-making and business growth. Chelsea explains the three pillars of the financial flywheel: t…

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Episode 241: Stop Buying Process Manuals 17:47

3M ago17:47

17:47

In this episode, Molly McGrath dives deep into the realm of law firm management, focusing on the challenges associated with implementing systems and processes. She highlights the common frustration law firms face after investing heavily in process manuals and systems that fail to deliver the anticipated results and how this often leads to issues su…

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Episode 240: Does Size Matter? 13:40

3M ago13:40

13:40

In this episode, Molly challenges the common perceptions that law firms and professionals have about being 'small' or 'big' and what these terms really signify to their growth and potential. She emphasizes that it's not just about numbers, it's about mindset, strategic planning, and growth irrespective of size. Key Takeaways: Size is a relative and…

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Episode 239: Fix Your Intake 18:38

4M ago18:38

18:38

In this episode, Molly dives deep into the intricacies of law firm intake systems, debunking common myths and confronting the inefficiencies rampant in the industry. She dissects show rates, conversion tracking, and the proper categorization of leads and clients, emphasizing that knowledge coupled with action is the true catalyst for power. The key…

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Episode 238: Why Can't My Employees Just Do Their Job 15:43

4M ago15:43

15:43

In this episode, Molly addresses the common frustration of employees and employers who feel like they can't get their work done. She emphasizes the importance of clear communication, proper training, and defining roles and goals. Molly encourages both employees and employers to come together and have an open conversation to identify the reasons beh…

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Episode 237: Do You Even Understand Your KPIs 13:55

4M ago13:55

13:55

In this episode, Molly emphasizes the importance of clear goals and metrics in order to achieve success in a law firm. While many firms have a vision for revenue and entrepreneurial freedom, the metrics can often be unclear and fuzzy. Molly explains that having clear metrics at every step of the process is crucial for consistent growth and success.…

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Episode 236: How to Hold Hard Bargains with Your Attorneys 16:50

4M ago16:50

16:50

In this episode, Molly McGrath discusses the importance of holding hard bargains with attorneys and how to set boundaries in the workplace. She emphasizes that team members should not accept behavior that goes against agreed-upon rules and processes. Molly also highlights the need for open communication and accountability between attorneys and thei…

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Episode 235: Simplifying Organizational Charts and Job Descriptions for Efficiency 11:21

5M ago11:21

11:21

In this episode, Molly discusses the importance of simplifying organizational charts, job descriptions, and tasks within a law firm or business. She emphasizes the need to focus on job roles rather than individual people and to view tasks as part of the job description in motion. Molly also addresses the constantly changing job descriptions and pro…

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Episode 234: STOP Complicating the Onboarding Process 13:02

5M ago13:02

13:02

In this episode, Molly discusses the easiest onboarding plan for new employees. She challenges the common belief that onboarding takes six months and suggests that it can be done in just 30 days. Molly emphasizes the importance of understanding how each employee best learns and tailoring the training accordingly. Key Takeaways: Onboarding can be do…

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Episode 233: Core Values and Culture are NOT the Same 20:45

5M ago20:45

20:45

In this episode, Molly discusses the importance of law firm culture and how it impacts employee satisfaction and retention. She emphasizes the difference between core values and culture, and shares examples of how law firms can improve their culture. Key Takeaways: Law firm culture is a way of life for a group of people, including their behaviors, …

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Episode 232: The Danger of Accepting Mediocre Work in Law Firms 16:04

5M ago16:04

16:04

In this episode, Molly discusses the danger of accepting mediocre work in law firms. She emphasizes the importance of continuously striving for growth and improvement, even when things are going well. She encourages law firm owners to get curious, ask the right questions, and analyze key metrics to ensure long-term success and scalability. Key Take…

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Episode 231: Navigating Conflict in Law Firms: Finding the Right Seat 10:48

6M ago10:48

10:48

In this episode, Molly discusses the issue of conflict in law firms and the importance of addressing it in real-time. She challenges the notion that conflict is inherently negative and suggests that it only arises when conversations are avoided. She also raises the question of whether individuals are in the right role within their firms and encoura…

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Episode 230: You're Not Fooling Anyone 16:23

6M ago16:23

16:23

In this episode, Molly addresses the issue of attorneys avoiding administrative tasks and hiding from their team members. She provides practical strategies for team members to approach their attorneys and offer assistance in completing tasks. Molly also encourages attorneys to be open to feedback and create a culture where team members feel comfort…

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Episode 229: Are Your PNCs Not Responding? 19:27

6M ago19:27

19:27

In this episode, Molly discusses the challenges law firms face when prospects are unresponsive and shares strategies to improve follow-up and conversion rates. She emphasizes the importance of clear communication and understanding the different stages of the client's journey. Molly also highlights the need for a well-defined intake process and offe…

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Episode 228: What If The Miracle You Need Is Just You Getting Out of Your Own Way 17:39

6M ago17:39

17:39

Molly McGrath emphasizes the importance of effective communication and empowerment within law firms. She highlights the need for attorneys to trust their team members and allow them to take on leadership roles in running the firm. She also encourages team members to have courageous conversations with their attorneys and express their needs and conc…

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Episode 227: When your New Employee says, "I Know Everyone here is Stressed" 20:15

7M ago20:15

20:15

Molly discusses the importance of addressing stress and overwhelm in law firms. She shares a story about a new hire who constantly mentioned that everyone was stressed, which led her to uncover various breakdowns in the firm's processes. Molly emphasizes the need to pay attention to the language used in the workplace and to give new employees the t…

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Episode 226: Unconscious Habits: How to Stop Getting in Your Own Way 13:15

7M ago13:15

13:15

In this episode, Molly McGrath discusses the three reasons why law firms struggle to attract and retain top talent. She emphasizes the importance of showing up attractively as a law firm. Molly also highlights the need for law firms to be willing to invest in top talent. Just as one would pay a premium for a luxury car, law firms must be prepared t…

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Episode 225: Understanding Reels, Shorts and Tiktoks 27:07

7M ago27:07

27:07

In this episode, Molly McGrath interviews Stephen Andrews, Founder - CEO of Spotted Dog Digital, about the importance of video content and how to leverage platforms by using Reels and YouTube shorts. Stephen emphasizes the need to get started and not worry about creating perfect videos from the beginning. Stephen also discusses the significance of …

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Episode 224: Two Steps to Help Your Attorney and Make Your Life Easier 19:47

7M ago19:47

19:47

Molly McGrath shares two simple steps to help attorneys and make employees' lives easier. Step one is to ask attorneys what they are not seeing that they wish they were seeing, to show support and build trust. Step two is to have a follow-up meeting to discuss the feedback and create action items. By implementing these steps consistently, employees…

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Episode 223: Overcoming Obstacles and Setting Boundaries for Mental Health in the Workplace 1:12:22

8M ago1:12:22

1:12:22

In this episode, Molly interviews Casey Kang Head, founder of The Happier Hustle, about the secrets of overcoming challenges in the workplace. Casey shares her personal journey as a three-time cancer survivor and how it led her to leave a toxic work environment. She emphasizes the importance of conquering obstacles, setting boundaries, embracing ch…

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Episode 222: Streamlining Processes for Law Firm Efficiency 1:04:51

8M ago1:04:51

1:04:51

In this episode, Molly discusses the importance of implementing a clean office clutter system to improve productivity and efficiency in a law firm. She emphasizes the need to schedule dedicated time for decluttering and organizing the office, whether it's physical files or digital documents. Molly provides a step-by-step process for tackling the cl…

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Episode 221: How to Stop Resenting Your Work and Empower Your Team 21:20

8M ago21:20

21:20

In this episode, Molly McGrath discusses the importance of attorneys reframing their communication with their teams about their workload and stress. She emphasizes the need for attorneys to stop complaining about not having lunch and instead empower their teams to support them effectively. Molly also provides actionable steps to create a positive s…

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Episode 220: Creating High Performance Productivity with Strategic Retreats and Incentives 55:35

8M ago55:35

55:35

In this episode, Molly McGrath discusses the power of incentives and how to create high-performance productivity in law firms. She emphasizes the importance of quarterly strategic retreats, power projects, employee growth plans, and bonus key performance indicators (KPIs). Molly provides practical tips on how to implement these strategies and creat…

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Episode 219: Legal Recruiting Trends: US Meets UK 37:53

8M ago37:53

37:53

In this episode, Molly interviews Robert Hanna, the co-founder of the Legally Speaking podcast and a Clio partner. They discuss the changing landscape of legal recruitment, particularly in the US and UK markets. Robert shares insights on the influx of US law firms into the London market and the impact it has on talent acquisition. He also highlight…

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Episode 218: Client Care Calls: The Who, What, When, Where & How 1:01:57

9M ago1:01:57

1:01:57

Molly discusses the importance of client care calls for both employees and the firm, and provides guidance on how to get started and conduct them effectively. She outlines three different funnels for client care calls: existing clients, past clients, and past prospects. She also highlights the benefits of implementing these calls, such as improving…

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Episode 217: Attorney Referral Fees 34:48

9M ago34:48

34:48

Molly is joined by Arya Firoozmand, Co-Founder & CEO of Overture Law, to discuss attorney referral fees. They challenge the old-school mentality around sharing fees and highlight the ethical guidelines that allow attorneys to share fees with each other. Arya explains how Overture Law streamlines the referral process, provides transparency in billin…

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Episode 216: When to Pause Legal Marketing 22:43

9M ago22:43

22:43

Molly discusses the common problem of feeling overwhelmed and stressed out when a law firm's marketing efforts start to generate too many leads. She emphasizes that pausing marketing is never the solution, but rather taking a strategic approach to managing the influx of leads. She also encourages attorneys to give their team members the time and re…

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Episode 215: How to Storyize Firm Value Proposition in a way your Team Can Duplicate! 49:16

10M ago49:16

49:16

Molly McGrath is joined by Jeff Nischwitz, a former lawyer turned coach and consultant, CEO and founder of The Nischwitz Group, to discuss the importance of storyizing your value proposition. They emphasize the power of storytelling in connecting with clients and building relationships. They also discuss the role of AI in the future of law and how …

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Episode 214: How to Build an Attorney Referral & Co-Counsel Program 46:36

10M ago46:36

46:36

Molly McGrath interviews Cassidy Lewis, the Chief Marketing Officer of Cooper Hurley Injury Lawyers, about building an attorney referral program. Cassidy shares her expertise in attorney referral marketing and explains the importance of treating attorney referral partners as clients. She discusses the four pillars of their attorney referral program…

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Episode 213: Beyond Intake 40:52

10M ago40:52

40:52

In this episode, Molly McGrath interviews Jan Roos, founder of CaseFuel and author of the book "Beyond Intake." They discuss the challenges that law firms face when it comes to intake and lead conversion. Jan shares his insights on why intake is often overlooked by attorneys and the mindset shift needed to improve the process. He emphasizes the imp…

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Episode 212: The 4 Distinctions of Trust in a Law Firm 1:01:08

10M ago1:01:08

1:01:08

Molly is joined by Tara Gronhovd, the owner of Align Strategy, LLC, a coach and business consultant who helps small businesses, teams, leaders, and individuals transform by leveraging their strengths. Tara discusses the fundamentals of trust and how it is a difficult subject to get our arms around. She explains that trust starts with our own leader…

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211: HR Issues for Law Firms 38:54

11M ago38:54

38:54

In this episode, Molly McGrath interviews Alan Crone, founder of The Crone Law Firm, PLC, a nationally recognized law firm that specializes in employment law. They cover a wide range of topics, including creating a discrimination-free workplace, handling discrimination complaints, and the impact of remote work on HR policies. Alan emphasizes the im…

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210: Maximizing Profitability in Trust Funding, Probate and Trust Admin 35:10

11M ago35:10

35:10

In this episode, Molly talks to Tara Faquir, co-founder and COO of Trustate, about maximizing profitability and trust funding. Trustate is a software company that automates the tedious tasks of trust funding and administration, helping law firms streamline their processes and improve their efficiency. Tara explains how the software allows law firms…

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209: How to Automate Client Intake & Data Flows in Your Law Practice 24:30

11M ago24:30

24:30

In this episode, Molly McGrath and Wouter IJgosse, the founder of DecisionVault.com, talk about how to simplify and automate the intake process, which is a consistent headache for law firms. The conversation delves into the benefits of DecisionVault for estate planning law firms, including time savings, reduced errors, and the ability to push varia…

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208: The Netflix of Legal Marketing 31:34

11M ago31:34

31:34

In this episode, Molly McGrath is joined by Jordan Ostroff, the president of LegalEase Marketing. They dive into the concept of the Netflix of legal marketing, discussing the benefits of a subscription model for law firms. Jordan introduces the acronym SET IT, which stands for Strategize, Execute, Track, Iterate, and Test, emphasizing the importanc…

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207: Define Your Own Success 24:37

12M ago24:37

24:37

Molly McGrath shares her definition of success, and what success means for entrepreneurs in a virtual world. She emphasizes that success goes beyond revenue and should encompass a sense of fulfillment and the freedom to pursue one's passions. She also encourages entrepreneurs to take a step back and evaluate their situation if they feel overwhelmed…

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206: Having Science on Your Side in Your Referral Strategy 44:18

12M ago44:18

44:18

In this episode, Molly speaks with Stacy Brown Randall, the Founder of Growth by Referrals, about the importance of referrals in law firms and how to systematize referral strategies. Stacey talks about how she helps business owners generate referrals naturally without manipulating, incentivizing or even asking. The conversation also covers how to p…

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205: Unpacking the 3 Levels of Anxiety in the Law Firms 1:06:45

12M ago1:06:45

1:06:45

Thank you to LegalEase for sponsoring this episode, find out more at https://www.legaleasemarketing.com/. In this episode, we delve into the complex and often misunderstood world of anxiety. Today's guest, Noelle McWard, is a renowned expert in the field and the owner of Counseling Solutions. She joins us today to discuss the three main causes of a…

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