The Podcast that teaches SERVICE over Sales! The podcast episodes cover the Business and Service side of the Service Plumbing industry. Chris Fresh, The Plumbing Sales Coach and Host, covers a variety of topics related to providing a better overall customer EXPERIENCE for the customer. Be prepared to learn a consistent approach to how CF views Service Plumbing! Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 310 📅 How Your Scheduling Strategy Is Costing You Money 💰
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In this episode, CF breaks down different tips and rules that you can follow to make sure that you're not losing money in your schedule. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 309 🚫 The Main Reasons Why Customers Aren't Buying 🙅🏽♂️
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In this episode, CF breaks down some common mistakes made out in the field that keep your customers from buying from you. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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What are you doing...or not doing, in order to get to the next level? In this episode, CF uncovers 3 things that are a must if you want to level up! Don't miss it! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 307 🤫 The True Secret To Success 💥
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In this episode, CF discovers & uncovers, through his own story, exactly what's required for success...and it's not what you think, it's not what they tell you in the books, & it's not what the experts are saying. Tune in to find out exactly what it is! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support…
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Episode 306 ⏩ How To Double Your Profits This Year 📆
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In this episode, CF discusses what we've taught other owners & other companies to do...exactly just that...double or even triple their profits in a short amount of time! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 305 🚑 The Importance Of Diagnosing 💥
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In this episode, CF talks about the biggest mistake made when diagnosing and how you can avoid it. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 304 🧐 How To Identify Someone's Buying Style 💳
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In this episode, CF is going to break down not only how to identify someone's buying style but how to speak into it. Convert more tickets & raise your ticket average! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 303 🔨 How To Build An Effective Team 🧑🏽🔧🧑🏽🔧
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In this episode, Chris breaks down how personality profiles can effect the team's ability & the overall culture of your company. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 302 🔐 The Key To Getting Your Company Unified 🤝🤯
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In this episode, CF talks about the #1 thing you must do in order for your company to EVER become unified. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 301 🌎 How Culture Is Ultimately Determined 🤔
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In this episode, CF talks about the intangibles of culture and how what you focus on inside the company will ultimately end up determining the culture more than anything else. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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🎉Episode 300🎉 🏷️ How To Price Your Plumbing Services 🧑🏽🔧
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In this episode, CF details how you should price your plumbing services not only in a way that meets profitability & margin, but also giving your team the flexibility and freedom to value stack, all while allowing the customer to invest in the plumbing rather than just spend money on it. Also, tune in for a free training! Don't miss out! --- Suppor…
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Episode 299 🚮 Getting Rid Of Price Objection 💸
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In this episode, CF discusses the key way to get rid of price objection...AND not only getting rid of the objection but getting people excited about making purchases with your company!! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 298 🧑🏽🔧 Restoration Company...What Should You Look For? 👀🔍
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In this episode, CF sits down with Alex Duta, founder of Albiware, to talk about restoration companies and what you should be looking for when wanting to hire one. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 297 ❓Does The Customer Understand You? 🤷♂️
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In this episode, CF breaks down how the customer's language is the only language they can understand, and if you're not speaking their language, you might as well not even be speaking at all! That and more! Don't miss out! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support…
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Episode 296 🤔 Where Are All The Good Employees? 🤷♂️
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It's not that there isn't any talent in your market, it's that you aren't attracting the talent. In this episode, CF discusses what to do when you can't find anyone to work for you. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 295 💰 How To Convert & Produce $1 Million Of Pluming In 1 Calendar Year 🚰🗓️
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In this episode, CF shares a story about a plumber who did just that & the needed skills for you to do the same! Also, be sure to tune in as we have a special giveaway opportunity! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 294 🎨 The A.R.T. Of Overcoming Objections 👩🏽⚖️
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Have you ever heard, "Let me talk to my husband?" or "I need to get another estimate." How do you overcome these objections from your customer? In this episode, CF uncovers a process that will help you overcome any objection in the home. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support…
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Episode 293 🔐 The Key To Getting The Results That You Want ✅
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In this episode, CF talks about the real reasons why people succeed and don't succeed, no matter if you set goals or don't set goals...that & more!!! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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When interacting with your customer, what are the things you are focusing on? In this episode, CF talks about how focusing on closing can actually keep you from converting. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 291 🔑 The Key To Scheduling For Service Plumbing 🧑🏽🔧
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In this episode, CF talks about how scheduling can actually keep your technicians from being able to convert...even how more calls can make you less money. That and more! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 290 🧑🏽🔧 Service Plumbing Sales Training 🔧🚽
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Are you curious or are you already decided? CF talks about the power of being curious in the home and how that leads to monster ticket averages! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 289 📱 Call Review: Never Pre-Judge 👩🏽⚖️
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Today, CF takes us on a call that he recently ran where every absolute indicator pointed to a broke - fix situation. Find out how it ended up turning into a $6300 call! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 288 How To Sell Without Selling Your Soul
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Today, CF breakes down the correct approach to building value and educating your customer when it comes to their plumbing problems. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 287 🧑🏽🔧 This Is Why Your Techs Aren't Selling 🚰
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In this episode, CF breaks down the main reasons why your techs are unable to convert and it's not always for the reasons you think! Check it out! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Sometimes we can be our own worst enemy! Today, CF uncovers some of the biggest lies we can put in our heads that keep us from greatness! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 285 🪜 3 Steps To Creating Change 🧑🏽🔧
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Trying to implement change? Frustrated or shocked it's not working? How DO you effect change? Tune into this episode as CF gives 3 steps that will assist in making a change that stays! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 284 🗣️ How Your Words Effect Your Customer's Experience 🙎♀️🙎♂️
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How what you're saying behind closed doors is effecting the customer experience. Today CF covers 3 pivotal areas to keep this from happening! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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In this episode, CF dives into how a bad plan can out produce a good plan. Don't miss this one!! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 282 💵 $1.4 Million to $4 million...The 3 Things Behind Their Success 👍🏽
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Epic Plumbing, located in Pearland, Texas, joined our coaching program in 2020 and have grown immensely! In this episode, CF takes a look at the top 3 things that got them to where they are now! Listen in to get great tips for your business! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support…
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Episode 281 🏠 How The Whole-House Checklist Is Keeping You From Diagnosing 🧑🏽🔧
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In this episode, CF tackles the age old debate of the whole-house checklist. Is it keeping you from serving your customer well or is it a must? Tune in to find out! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 280 👩💻 Hire Better People Faster ⏩
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What kind of team are you building? What kind of culture do you want in your business? How do you get good people that represent you and your company well? Join CF in this episode as he talks with Ryan Englin of Core Matters, as they discuss strategies & skills to hiring. You can order Ryan's new book here. --- Support this podcast: https://podcast…
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Episode 279 🤔 The Forgotten Art Of Marketing 🏪
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Tune into this episode of The Fresh Approach for 6 steps to take your marketing to the next level. These steps can be utilized online and offline. Marketing is way more than just making the phone ring! Don't miss this episode! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support…
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Episode 278 ☝🏽 The #1 Skill That Plumbers MUST Have 🧑🏽🔧
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Join CF in this episode as he talks about the skill that all plumbers should possess and when done right, will give your customer the greatest confidence in you & your business. You DON'T want to miss this one! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support…
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Episode 277 📒 Brand Story...What's Yours? 🤷♂️
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What is Brand Story? Do you have one? Is having a brand story even important? Check out this episode with CF to find out the answers to these questions and more! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 276 🍔 Whataburger or In-N-Out? 🍔
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That’s right, the great debate! It gets settled here….today! Join CF in this episode as he talks about consumer confidence and how you can constantly show up for your customer in order to give them the best experience possible! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support…
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Episode 275 💵 What IS The Customer Buying? 🧾
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In the service plumbing industry, your customer won't purchase based on product knowledge. So, what are they using to decide what to buy? Join CF in this episode to find out! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Every service company could be doing one big thing that has major impact on the growth of business. Are you doing it? Find out in this episode! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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What does service actually look like? Join CF on this episode as he covers 3 major components of service and how they will enhance your own customer's experience! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 272 🫨 When Circumstances Are Rough 🥴
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What do you do when your circumstances aren't quite what you expected them to be? Recently, CF randomly met a celebrity who had quite a story to share. In this episode, hear some of the takeaways learned from their conversation and how to put them into practice to benefit you and your team! We can all learn from each other....don't miss this episod…
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Episode 271 📈 Gaps Between Companies That Grow & Those That Don't 📉
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Have you ever wondered why some companies or organizations make it and others don't? In this episode, CF looks to his most recent trip to Africa, to identify 3 important gaps he learned as he observed multiple organizations and why some grow and others don't. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/su…
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Episode 270: 👍🏽 Benefits Of Appreciation 🤗
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When is the last time you paused and thought about the things or people you appreciate? In this episode, CF reminds us of three benefits in life that come when we stop to show and recognize our appreciation. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support…
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Episode 269 🛠 How To Make The Most Out Of What You Have 💥
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Disney.....love it or hate it, there are many things we can learn from their business model. In this episode, CF talks about his most recent experience at Disney and challenges you to to find creative ways to give your customer the best experience possible! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/supp…
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Episode 268: 📲 How To Make The Phone Ring ☎️
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In this episode, CF uncovers the top 3 ways to make the phone ring and what you as an owner or employee should be focusing on! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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Episode 267: 🧐 What Is Merchandising & Why Is It Important? 🚨💥
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You may not think much about merchandising. However, it is absolutely important to your company! In this episode CF explains merchandising as it relates to the service plumbing industry, while giving you 6 tips on how to use it strategically. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support…
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Episode 266: 👉🏽 Are You Too Busy To Be Successful? 😑
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As a business owner, you have a lot on your plate. It can seem like everyday demands so much but you have so little time. How do you go from, "I have a million things to do!" to, "I got them all done."? Well, tune into this episode, as CF talks on how to accomplish those things in order to create success in your company! --- Support this podcast: h…
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Episode 265: 👨🏽🔧 How To Deal With Upset Customers 😡
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What's the best way to de-escalate an upset customer? Do you make things better or worse with your reaction? In this episode, CF gives you three elements you need in order to turn an angry customer situation into a positive experience. --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support…
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Episode 264: 🔤 Over Arching Method To Options & Value Stacking 💥
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Have you ever run a process or a method in your business that you saw someone else do... but you didn't get the same results? Today, CF goes over why this happens and the elements needed to obtain consistent results when running options and value stacking! This episode is packed! You don't want to miss it! --- Support this podcast: https://podcaste…
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Episode 263: 👉🏽 The #1 Thing That Will Keep You From Scaling Your Company 📊
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Are you doing the one thing that will hold your company back? No matter what your business is, it's all about people serving people! How do you keep that quality of service as your company grows? And MOST IMPORTANTLY, What is the KEY 🔑 to scaling your company? Check out this episode of The Fresh Approach to find out the answers and more! --- Suppor…
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Episode 262: 🔋 The Power Of Communication 🗣
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Communication is the power behind providing great service! So, what are you communicating to your customers and employees? Do you communicate too much or too little? Check out this episode as CF goes over communication and how it is used to set expectations, update, educate, inform and so much more! --- Support this podcast: https://podcasters.spot…
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Episode 261: 🔵 Consistency...The Reason Why You Will Be Successful 📈💥
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In this episode, Chris unpacks ways to be consistent, why it's so important, and how it will be the reason you and your company will be successful! --- Support this podcast: https://podcasters.spotify.com/pod/show/theplumbingsalescoach/support
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