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Podcast celebrating bass music, jungle, drum and bass, hip-hop, breaks and more. D-Program takes us through the latest hits and releases from up and coming bass music artists. Podcasts includes interviews of producers, label showcases, vinyl record flashbacks, and all the new releases by Tech Support Recordings.
 
I sit here At Tech Support late at night and you know like I sometimes totally get bored. So, since I'm like not out there in the action of stuff I like to read about it. I mean like there's all this cool data files of backgrounds, adventures and stuff about Tech Support filed away in our database. So I'm like totally all about reading it man. So I'm at times going to sit back and share some of the bad ass stories I come across in our database of Tech Files.
 
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show series
 
Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.Av Joe Saponare, Sam Valencia, Jerry Zigmont
 
Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.Av Joe Saponare, Sam Valencia, Jerry Zigmont
 
Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.Av Joe Saponare, Sam Valencia, Jerry Zigmont
 
Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast. For our “cold open,” listen in on our candid chat about the work that goes into producing a weekly sho…
 
Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast. Congrats to the Mac Admins Foundation on their successful launch! We were honored to be joined by seve…
 
Thank you to our VIP sponsors! An extended water cooler chat with Jerry, Sam, and Joe, discussing issues facing new ACN members, featuring tips from seasoned pros. FOLLOWUP: - Gary Hustwit, director of the Helvetica and Objectified documentaries tweeted that the correct pronunciation of Helvetica Neue is "noya" - Command-Control-power "Have you tri…
 
Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.Av Joe Saponare, Sam Valencia, Jerry Zigmont
 
TSR radio 14 D-Program IMANU- Memento EP [Vision] DJ Fresh & Buunshin - Dancing in the Dark [Breakbeat Kaos] Oakwite - Chlorophyll [Galacy Records] IMANU & Icicle - Preamble [Vision] The Caracal Project - Modern Intimate, Pt. II - 24rd [The Caracal Project] Tom Finster - Convoy [Limitless Expression LLC] IMANU - Skin To Skin [Heaven Sent] Buunshin …
 
Topics: -Sam finds some Monterey changes difficult on his quest to be more efficient. -Jerry uses Daylite exclusively for Reminders. -Joe likes the Things app -Intermittently. Sam’s reminders would stop appearing on his Mac. A setting in Notifications & Focus -Back in his teens, Sam recalls the time he started up his own “reminder service”. -Joe wa…
 
Command Control Power has reached our 9th anniversary! We have been recording new episodes every week since June of 2013. We are very appreciative of our Patrons and over the next month or so, we are going to do something a little different to show our appreciation. We will be airing new shows every week on the private Patreon feed. On the public s…
 
Command Control Power has reached our 9th anniversary! We have been recording new episodes every week since June of 2013. We are very appreciative of our Patrons and over the next month or so, we are going to do something a little different to show our appreciation. We will be airing new shows every week on the private Patreon feed. On the public s…
 
TSR radio 13 D-Program Chaser - Renaissance [Ignescent] MISSIN - No Turning [Nëu Music] Synergy - Process [Eatbrain] IMANU - Nonplus [Vision] Gyrofield - 24rd [Critical Music] The Caracal Project, Skylark & La Meduza - Quick of Breath [DIVIDID] latesleeper - Bushwa [DIVIDID] Buunshin - Retaliate [Nëu Music] Synergy - Dark Machine [Eatbrain] Synergy…
 
Topics: This week on Command Control Power, we are featuring a patron only show for our supporters. If you are already subscribed on Patreon, you will find this show in your private podcast feed. To sign up and get instant access to special features like this one and several other Patreon only episodes, visit us at our Patreon support page and beco…
 
Topics: -Sam talks about his recovery from Covid. -Some personal experiences and opinions are shared. -Joe shares a sneak peak of an offering for Patrons. A Numbers based tool based on Watchman Monitoring reports with customized output. -What monthly MSP plan works for you? Do monthly services work for residential clients? -Jerry has abandoned the …
 
Topics: -Joe has an update on using his new Synology with Synlogy Central Management System. After digging around with notifications, he was frustrated. Thanks to Dan Monge of Mac IT Pros for the tip to look at the client Synology notifications as there is an additional CMS column. -PsiMac charges a monthly service fee for network management. -“Don…
 
Topics: -This week we welcome back Jason Dettbarn. Founder and CEO of Addigy -There has been a 50% growth in the MSP sector and they are banking on this sector. -We talk Apple Business Essentials and it’s coexisting with a third party MDM like Addigy. -This is also contributing to fixing the foundational changes needed. -Addigy has a big training a…
 
Topics: -Jerry is dealing with what appears to be a case of identity theft. -Joe comes up with a trivia question based on chatter on Slack. Where is the physical serial number on the current iMac computers? -Depot repairs on a personal iMac didn’t work out too well for Jerry. -Joe is trying to get details on supported previous operating systems fro…
 
Thank you to our VIP sponsors! Topics: This week on Command Control Power, we are featuring a patron only show for our supporters. If you are already subscribed on Patreon, you will find this show in your private podcast feed. To sign up and get instant access to special features like this one and several other Patreon only episodes, visit us at ou…
 
TSR radio 11 D-Program D-Program - Silk [Tech Support Recordings] Inner City Life - Goldie (2020 Remaster) [Metalheadz] D-Program - FML [Tech Support Recordings] Imanu- Nagow [Vision] Skantia - Dreams [Ram Records] Up All Night - John B (Data 3 Remix) [Metalheadz] Exile - Purify (feat. C&C) [Program (RAM)] Chaser - Sting Ray [Eat Brain] Particle - …
 
Topics: -Joe is tired of being the help desk when Tim is out. -Sam has dreams about removing himself from the help desk ticket queue. -Sam’s new hire is working out well. -Developing guides for common user tasks has been tremendously helpful for Sam. -TextExpander is an invaluable tool that we all use. Joe has used it to create his own instructions…
 
Topics: -Sam’s daughter lost her wallet but there was no AirTag or Tile used. -Joe talks about Chipolo, a third party vendor that works with the FindMy infrastructure. -Sam has a gripe about people that can’t read through an entire email. -One of Joe’s clients had a display issue that seemed to persist after a restart. -Jerry’s client insists on a …
 
TSR Radio 10 Spring Cleansing mixtape D-Program Conrad Subs - Rise Up [NUUSIC] Tantrum Desire - In the Dance [TECHNIQUE RECORDINGS] Jam Thieves - Gang Life [Playaz Recordings] M-zine - Xp [SOFA SOUND BRISTOL] Sheppy - Shakedown [YOSH] Klinical, Sydney Bryce & Duskee - My Own [Critical Music] Amos - Magnum Meal [FLEXOUT AUDIO] Particle & Klinical - …
 
Topics: -Jerry expresses his frustration with clients at times. -He also has difficulty chasing down customers who sign up for MSP service and do not make the time to install all of their tools. -A good old previously mentioned marketing tool is placing a sticker on network equipment that is branded with your company contact information. -Sam uses …
 
Thank you to our VIP sponsors! Topics: This week on Command Control Power, we are featuring a patron only show for our supporters. If you are already subscribed on Patreon, you will find this show in your private podcast feed. To sign up and get instant access to special features like this one and several other Patreon only episodes, visit us at ou…
 
TSR Radio 9 Remember Those Warehouse Days? [Mix Tape] by D-Program Calyx & Teebee - Warehouse Days [RAM Records Ltd.] Particle - Switch Hunt [Critical Music] Rizzle - Forgotten [Metalheadz] Objectiv - In Your Eyes [Bowlcut Beats] Amoss - Ginger Tea [Flexout Audio] Particle - Driving Me Crazy [Critical Music] Molecular & Objective - The Foundation […
 
Topics: -Joe discusses some of the new products released by Apple. -All the latest announcements were immediately discussed in TidBITS Content Network newsletter. -Josh Centers of TidBITS started a separate site called http://applebuyingadvice.com to help people make decisions on what products to purchase. -Working with a long standing client where…
 
Topics: -Joe continues discussing a saga with an historically problematic client. They continually disregard his technology recommendations. -Jerry has a similar previous client that attempted to re-engage with him and he declined. -Joe works with our sponsor, Kolide to deploy endpoint security and work directly through Slack with his client. -He a…
 
Tech Support Radio : Episod 8 Playlist 000:10 QZB & Sydney Bryce - Ashes & Bones [Flexout Audio] 003:50 gyrofield - Urgency [Critical Music] 005:52 Teddy Killerz - Night Train [Souped Up] 009:30 Fre4knc - Zeker [Flexout Audio] 2019 013:20 NC-17 - Whispers [36 Hertz Recordings] 015:25 Unglued - Secret Foghorn [Gossip] 018:56 Mefjus & Maksim MC - Twi…
 
Topics: -Jerry explores Synology notifications and Joe explains how Synology removed the built in feature. Central Management System to the rescue. https://www.synology.com/en-us/dsm/feature/cms_maintenance -One of Jerry’s clients asks for employer tracking software. He was referred to Veriato. He asks the group their opinions on such a request. -S…
 
Shine - Teddy Killerz (Moekel Remix) Twisted (feat. Thoam Oliver) - Rido Ambient Abuse (feat. Deleted Sound) - Primal Tribes Mandrake - Jam Thieves Future Shock - S9 Broken - Workforce Want Me - Conrad Subs Return To Nothingness - K?D The Trophy - Brainstorm Microdot - Kumarachi Danger - Wood Packa These Sounds - D-Program (Antiserum Remix) Tuba De…
 
Topics: -Sam has finally filled the position at HCS CT! -Jerry asks about Non-compete and NDA agreements. -There is a cost to onboard a new employee and it is a risk you take in order to grow. -One of Joe’s clients delays the move to a new server….again. -This same client has been taking advice from other sources and it has strained the relationshi…
 
Thank you to our VIP sponsors! Topics: -After attempting some remote upgrades, Joe found himself in a difficult situation. Thanks to an article from Mr. Macintosh, he was able to get out of a jam. -Addigy has a fix in their community scripts to correct this issue before upgrades are performed. -As Sam contemplates a fully remote support solution, J…
 
Topics: -Jerry wants to know everyone’s take on VPNs. -iCloud Private Relay is another option that Joe will start to recommend as it comes out of beta. -One of Sam’s approaches is to suggest verbiage in employee agreements as opposed to enforcing technology. -More about iCloud Private Relay: About iCloud Private Relay - Apple Support -Joe brings up…
 
Tech Support Radio : Episod 6 Playlist 000:00 UFO! - Honor & Testimony [Airlock] 003:20 Tim Reaper - Heavy Duty [Hardcore & Rebel] 004:57 Agzilla - Tripping Over Laces [Metalheadz Ltd.] 009:23 UFO! - Still Fresh [Airlock] 012:56 Gremlinz & Jesta - [Metalheadz Ltd.] 016:40 Friske - A Different Perspective [Metalheadz Ltd.] 019:20 klinical - Over [Ov…
 
Topics: -Jerry talks about using Rackspace for Microsoft 365 hosting. Somehow they don’t offer two factor authentication. -Jerry had a struggle migrating a family tenant of Microsoft to a business license. He used Power BI to get it done. -Joe ran into a gotcha with a migration and claiming a domain. -PowerShell is a knowledge that is a necessity a…
 
Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.Av Joe Saponare, Sam Valencia, Jerry Zigmont
 
Thank you to our VIP sponsors! Topics: -PsiMac was closed for the holiday break but Joe needed to be available for customers. He has to deal with a client billing issue. -Joe takes copious notes not only for his own team but for the benefit of the clients. -With the amount of effort that goes into preparing some detailed quotes and projects, should…
 
Topics: -Joe talks about how log4j affected things like Backblaze and UniFi. -Sam shares how his UniFi Mac mini died and forced him to review his backup process. -Command Control Power has a new sponsor: We welcome Kolide! Visit kolide.com and honest.security to learn more. -A classic UniFi/Sonos issue plagued Joe at a particular client. -In Jerry’…
 
Tech Support Radio : Episod 4 Playlist 000:00 Rome in Silver & Biicla - Colorblind [bitbird] 002:42 Nu:Logic (feat. Nextmen) - Our Nights [Hospital Records] 005:30 Lurch (RoyGreen & Protone Remix - I'll Be Waiting [Different Drums Recordings] 008:17 Degs (feat. Pola & Bryson) - Sleepless [Hospital Records] 010:50 Satl - Lost in Myself [Integral Rec…
 
Topics: -We welcome back Jason Detrbarn, founder and CEO of Addigy. -Jason talks to us about taking a company-wide break over the holidays. -Working from home can make it difficult to separate work and home life. Sam discusses one of his tactics. -Sam and Joe both needed support from Addigy over the break and they were able to assist without missin…
 
Topics: -This week we welcome back our friend, Luis Giraldo. Luis is CEO at Ook Enterprises and Chief Experience Officer at ScalePad. -A long standing MSP, Luis started Monkey Box in 2013, which carried him over to IT Glue. -Luis speaks about managing his time between his MSP company and time with ScalePad. -Luis discusses the hero complex that con…
 
Tech Support Radio : Episod 3 Playlist Sorry for the late upload. Trust ... it will be worth the wait. Love you all Tech Support Fam. Be sure to subscribe and share where bass heads reside. Please be safe and compassionate to others. We are all in this together! 000:00 D-Program - Jungle Crush [Forthcoming TSR] 002:52 Mite Kiss - Seventeen [Hospita…
 
Thank you to our VIP sponsors! Special Thanks to our friends: Topics: -One of Joe’s customers ordered a Mac that was attempted to be delivered by Uber. She never received it but it was marked as delivered. -Sam struggles with focus at times and learned from a colleague about a method of efficiency by checking in on email only twice a day. Is that s…
 
Tech Support Radio : Episod 2 Playlist 000:00 D-Program - Sneakers [Tech Support Recordings] 003:00 NickBee - Outer Dome [Ekou Recordings] 007:00 Royalston & Pearce Hawkins - Safina [Copyright Control] 010:30 Mark System - Little Tricks [Soul in Motion Records] 013:36 Mefjus - Hear Me [Critical Music] 015:49 Quadrent, Iris & Jamal - Dial Back 018:0…
 
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Av Joe Saponare, Sam Valencia, Jerry Zigmont
 
Tech Support Radio is a celebration of any and all types of breakbeat culture and bass music. TSR features the newest releases from bass music producers from all corners of the world and brings you some of best underground jungle, breaks, hip-hop, and drum & bass music around. Find out about Tech Support Recordings releases and events before they a…
 
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Av Joe Saponare, Sam Valencia, Jerry Zigmont
 
Topics: -Joe had some audio troubles. Could it be that he spilled water on his own computer? -Jerry is tied of the “How did we do?” surveys for phone support. -A Thanksgiving recap. -Will Joe get a puppy? -During Thanksgiving dinner, Jerry had to clarify that the FBI were not providing free Wi-Fi. -Tech support for family is par for the course over…
 
Thank you to our VIP sponsors! Special Thanks to our friends: Topics: -Jerry encounters a personal situation with a client and Joe recalls similar situations, even remotely. -Does this photo look like an electrical outlet or two USB ports? -Joe has a heck of a day involving QuickBooks support. -Unbelievably, after considerable support time on what …
 
Topics: -After conversing with some old friends, Sam hears of the crazy concept of ending your workday at 5 or 6PM. -Sam feels like he may be reaching a breaking point of work/life balance being tipped too far over. -He talks about Craig Cohen at HCS who starts his day at 6 AM and leaves his laptop at the office at the end of the day. -Sam realizes…
 
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