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In this episode we discuss the importance of collaboration in successful project delivery, focusing on the roles of Delivery Manager, Business Analyst and Technical Architect. Contributors: Nigel Burgin, DM Capability Lead Martin Smyllie, Technical Architect Tom Brooks, BA Capability Lead Shas Ruparel, Delivery Manager…
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In this episode we take a deep dive into the world of Artificial Intelligence and what it means for Delivery Management. Contributors Simon de Timary, Head of Data & AI, BJSS Laura Musgrave, Lead Researcher In Responsible AI, SPARCK Jonathan Hadley, Group Head of DM Capability, BJSS Shas Ruparel, Delivery Manager, BJSS Further links Microsoft Co-Pi…
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What makes a good consultant? What do clients look for, and how can we be better consultants? In this episode, we talk to two of our delivery managers Tim Haines and Alistair Wright, about the do’s and don’ts of consultancy, what makes a good one, what we think our clients look for, and how we can be better.…
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In this episode, Mario De'Cristofano is joined by Emma Sterry, DevOps engineer at D|Ops Digital, and one of our own platform engineers, Marija Zinevica. They talk about what it's like being a woman in tech, getting your foot in the door, biases in organisations, and how we try to tackle these issues at BJSS. Emma and Marija represent amazing succes…
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In this episode, Mario De'Cristofano is joined by Paul Bailey and Max Earp, Head of Design and Strategy Consultant, respectively, at Sparck. They talk about why the human being should be at the centre of every technology project (whether you're building for the Public Sector or not) as well as how to think about the users and how your product can m…
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In this episode, Mario De'Cristofano is joined by BJSS Delivery Managers, Sebastien Bonicel and Tim Haines. Both Sebastien and Tim have recently completed a large multi supplier project. Taking their learnings from this engagement, they share what agile techniques and principles work, how you deal with supplier complexity and what things you should…
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As you progress through your tech career, there are certain aspects outside of the day-to-day that are important for your personal and professional development. In this episode, BJSS senior engineers Chris May and Chris Sewart delve into the important non-tech related skills that will help you excel in your career path, including how to progress yo…
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Working as an IT delivery manager is not just about the delivery of enterprise-scale technology projects. There is a significant people element to the role that is often undervalued by many tech consultancies. In this episode Mario de Cristofano is joined by Tony Buzzard-Nall, delivery manager and people lead for BJSS Midlands, to discuss the impor…
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According to Stack Overflow, almost 80% of developers worldwide class DevOps as being at least somewhat important in scaling software development. But what exactly is DevOps? What business benefits can it generate and what does good look like? In this episode Mario de Cristofano is joined by Alex Moore, DevOps strategy consultant at BJSS and Ollie …
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Join BJSS Engineers, Andrew Beattie and Joseph Cheverton-Wynne, alongside Head of Academy, Dan Webb, as they uncover the five reasons why experienced and junior developers alike should consider adding Go to their tech stack. They share their experiences of using the programming language and how you too can start your Golang journey. Learn more abou…
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There has never been a better time to opt for a career in tech. And there's never been a better time to join BJSS. Hear from three BJSS software engineers and the Head of the BJSS Academy, Dan Webb, about their experiences of getting into tech. They also share their tips on searching for a great place to work and dealing with interviews. Learn more…
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In the first of our 12 part delivery management series, Mario deCristofano is joined by BJSS’ Midlands Delivery Lead, Lisa Mountford, to talk all things relating to delivery management. Mario sits down with Lisa to hear about her experience of working at BJSS since joining the company three months ago. Lisa also shares some delivery management best…
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At least one in five people in the UK have a long term illness, impairment or disability - and even more have temporary disabilities too. With most public sector websites and mobile apps failing to currently meet accessibility requirements, new regulations are in place to make it a legal duty for public sector organisations to meet these standards.…
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Is possible to trade in the cloud? Greg Allen, Group Chief Technology Officer of the London Stock Exchange shares his perspective and experiences and explores the innovation that took place during his time at TMX where he led IT Governance, Architecture, and Planning. BJSS CTO Larry Ryan moderates. For more about BJSS and trading in the public clou…
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So you’ve planned your Sprint. Surely it will run like clockwork - what could possibly go wrong? In this episode of BJSS Deployed, Craig Howarth, Charlotte Sutton, Donna Tosney, and Leah Unsworth-Hughes identify some real world Sprint challenges and discuss the tactics they use to handle them. From testing, to fake news, and then shifting scopes an…
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Is it better to develop apps using the language that the target device is built on? Or is it better to use another language so that the app can be used by multiple device platforms? What are the advantages? And are there any pitfalls to avoid? In this episode of BJSS Deployed, Lee Crossley chats with Joe Thornton and Leonie Collier about hybrid ves…
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In 2019, the average British company spent over £1,000 on new employee training. And with recent research suggesting that companies which offer structured training programmes generating over 200% higher income per employee than companies that don't, what type of training works best? Formal courses or on-the-job? Face-to-face or e-learning? Join the…
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This is a special edition of OnRetail recorded live at NRF 2020's Kustomer Stage. The panel was hosted by Jake Knowles, Senior Business Consultant at BJSS. Panelists were Alexa Geovanos, Brand President, North and South America for Chloe; Dave Wood, General Manager (Americas) for Joules USA; Heidi K Isern, Senior Director of Customer Experience Inn…
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Brick and mortar is so last century. And online is so last decade! The next big trend is Retail as a Service (RaaS). It offers solutions for cost-conscious retailers to provide a great brick and mortar service, but without splurging out the cash. It’s being driven by a new consumer trend - “showrooming” - where consumers spend time browsing, touchi…
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We often display a sense of resilience when change occurs in our personal day-to-day lives. But then we tend to struggle when we're faced with change at work. What contributes to how we handle change? And what can we learn about how consumers adapt to change? ChangeMakers is the change podcast of BJSS Business Consulting. It is hosted by BJSS Peopl…
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It's Christmas! And retailers up and down the nation are being lambasted for their seasonal sins. Tesco, Morrisons, Asda, M&S and Amazon - no one's immune from the public's festive scorn. In this special Christmas episode of On Retail hosted by Jake Knowles, we take a look at last Christmas's funniest Twitter rants. From those predictable complaint…
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IPA takes a human process and makes it full (or semi) automated. But what are the pitfalls and opportunities that companies face when deploying IPA technologies into their organisations? The aim is to assess and challenge the real need of an RPA licence, or asking if better results can be delivered in a shorter space of time and at a lower cost usi…
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Things are getting hot! From weather patterns that threaten food production, to rising sea levels that cause catastrophic flooding, the impact of climate change is now socially and politically toxic. And the spotlight is well and truly on the energy companies. So in response they're: Developing greener energy, Producing energy in a more effective w…
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Veganism has gone mainstream. And organisations are doubling down their efforts to attract vegan consumers. How is it some companies have quickly adapted to these changing consumer needs and desires, while others have struggled to keep up with what people really want? With examples from Burger King to Greggs, and TFL to Uber, this inaugural episode…
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This year will be remembered for the death of some of Britain's most iconic retail brands. But some have survived administration. With Karen Millen and Coast rescued by the plucky boohoo, Sports Direct snapping up a mismatched Jack Wills, and rumours of mega-mergers in the grocery space, is the high street set for revitalised success? Or have they …
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Sustainability and AI – two of the hottest topics to emerge in 2019's retail sector. And with 77% of major retailers looking to deploy AI technologies within the next three years, we ask the question: can they happily coexist? Or will there be a trade-off between advanced technology and sustainability? On this episode of On Retail, Joe Hurman, who …
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Within the next three years, and with fantastic new use cases including recommendations, sizing and intelligent automation, the retail industry is expected to spend over US$7.3 billion on AI. These technologies will improve customer experience, forecasting, environmental impact and back-office functions. Put simply: the retail sector is all set for…
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Unicorns - not the mythical creatures, but imaginative retail startups that have achieved valuations of over $1billion. In this episode of On Retail, BJSS Retail Consultants Giorgia Gallarati, Mel Wade and Jake Knowles look at some of the world's most exciting Unicorns and discuss the key ingredients that define these highly profitable organisation…
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BJSS launched its latest research - You, Me and Sustainability - on World Environment Day 2019. In this episode of On Retail we examine a key theme in our report. Nimble start-ups are now building entire business models around being sustainable through shared consumer values, and through supporting truly sustainable businesses. To illustrate these …
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Rowing Blazers was founded in 2017 by author, archaeologist and U.S. national team rower Jack Carlson and his girlfriend, national champion oarswoman Keziah Beall. This episode of On Retail is all about this brand where classic British and American menswear is produced for the modern world using vintage patterns, details and construction techniques…
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Is the department store format dead, or does it need a shake-up? The Ocado and M&S deal: Is it a deal born out of desperation or could it be the joint venture of the year? And will we start to see the rise of social commerce or it just a fad? Retail Consultants Hannah Tharp and Lizzie Willett tackle these questions alongside their host, Mel Wade, i…
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The Phluid Project is the world's first gender-free part-retail, part-community space. After visiting Burning Man, The Phluid Project founder Rob Smith became inspired to move on from a 30-year career in corporate retailers like Macy's and create an inclusive retail experience for gender-nonconforming customers. This episode of On Retail is all abo…
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Retail isn't dead but mediocre retail is. What causes the biggest retailing headaches: delivery or returns? Will the next generation know what a CD is for? And is veganism here to stay, or has plant-based dieting become a Veganuary fad? This episode of On Retail is all about the two conflicting perspectives of Retail Consultants Hannah Tharp and Me…
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Over 38,000 attendees and 16,000 retailers from across the globe descended on New York to attend this years NRF Big Show. BJSS' Head of Retail, David Gore, and Retail Consultant, Jake Knowles were there too and they share their NRF perspectives in this edition of On Retail. We also released our latest research: Concrete Comparisons. Looking at 20 s…
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Which retailers are the ones to watch? Which have to desperately pull their socks up? And by the end of the year, what will Britain's high street look like? BJSS' Head of Retail, David Gore, and Retail Consultant, Jake Knowles duel in this inaugural episode of On Retail, with Associate Retail Consultant Giorgia Gallarati playing the role of unbiase…
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