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The Business Edge

Feliciano School of Business

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The Business Edge is a podcast brought to you by the Feliciano School of Business at Montclair State University. In each episode we will explore an emerging business trend featuring discussion by a credible subject matter expert. Experts include our world class faculty, successful alumni and business leaders. Each discussion is open and honest to ensure our listeners gain a business edge.Be sure to subscribe for new episodes.
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Running a business is tough. Every day challenges and obstacles pop up that can keep you from achieving your goals. Most of the time you know what to do; you learn to rely on your own business acumen and experience; but wouldn’t it be nice to have a team of experts behind you to back you up? The Small Business Edge podcast was created to be your team of experts. In my 25+ years of publishing magazines and newspapers for business owners, I had the good fortune to meet some incredibly smart pe ...
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For succeeding in business in Japan you need to know how to lead, sell and persuade. This is what we cover in the show. No matter what the issue you will get hints, information, experience and insights into securing the necessary solutions required. Everything in the show is based on real world perspectives, with a strong emphasis on offering practical steps you can take to succeed.
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For decades I drove myself hard, based on a fundamental fallacy. Fear of a future of living in a cardboard box haunted me. I pushed hard so that cardboard box and I would never become well acquainted. You see homeless people in Japan and other countries living that way and it is a reality for them, that they never chose. It happened to them anyway.…
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In this episode, Olive and Kayla, MBA students at Feliciano School of Business, delve into the ramifications of Planet Fitness's price hike and the shifting landscape of subscription utility. Uncover the truth behind rising rates, "shrink-flation," and its impact on consumer perception. Tune in as they navigate through the latest in business news a…
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Knowledge of the specifications, functionality, inner workings are all fine and dandy but not enough anymore. Increasingly technically specialised people are being asked to deal with people other than their normal counterparts. Once upon a time, the engineers spoke with other engineers on the buyer side and that was about it. A nerdy lovefest on th…
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In This Episode: Matt Doherty, an executive coach, and former NCAA basketball champion and coach, shares critical lessons from his life and career, including those learned playing basketball in “The Park” as a teenager. Great advice for business owners and leaders.Av Brian Moran
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Sales is a tough enough job without having additional complications. Clients can be very demanding, often we depend on logistics departments and production divisions, to get the purchase to the buyer. We can’t control the quality, but we have total responsibility, as far as the client is concerned. There is the constant pressure of producing revenu…
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Everyone hates to be rejected, but not many people have this as a fundamental aspect of their work. We ask colleagues for help and they assist, we ask our bosses for advice and they provide it. Buyers though are a different case. They can easily find a million reasons not to buy and unashamedly tell us “no”. The rejection itself is not so much the …
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In This Episode: Chris and Jen Botting share their gripping story of how a life-changing birthday gift led to the early detection of Chris's kidney cancer, underscoring the life-saving importance of preventative healthcare. This episode is a must-listen for business owners looking to safeguard their future.…
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When you see someone do a very good presentation, your faith in public speaking humanity is restored. There are so many poor examples of people killing their personal and professional brands with poor public speaking skills, it is refreshing to see talks done well. It is not that hard really, if you know what you are doing and if you rehearse and p…
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Olive and Kayla, MBA students at Feliciano School of Business, discuss re-commerce in giving products a second life. Plus, discover how advancements in AI can improve customer satisfaction and ultimately reduce returns. Tune in to this episode and be part of the exploration into the latest business news!…
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We don’t get the chance to do so many public presentations in business, so it becomes a hard skill set to build or maintain. The internal presentations we give at work tend to be very mundane. Often we are just reporting on the numbers and why they aren’t where they are supposed to be or where we to date are with the project. These are normally rat…
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Olive and Kayla, MBA students at Feliciano School of Business, discuss the aftermath of Red Lobster's bankruptcy following the fallout from their endless shrimp deal. Plus, discover the strategic genius behind Costco's rotisserie chicken as a loss leader. Tune in to this episode and be part of the exploration into the latest business news!…
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We can speak to a group. Then there is another level, where we try to totally captivate our audience. What makes the difference? The content could even be the same, but in the hands of one person it is dry and delivered in a boring manner. Someone else can take the same basic materials and really bring it to life. We see this with music. The same l…
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In This Episode: Tom Butler, Executive Director Worldwide Commercial Portfolio and Product Management at Lenovo, tells Brian how business owners can leverage AI to increase productivity and achieve quick wins. Lots of practical tips and future trends included to help business owners stay ahead of the tech curve.…
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We have many images of negotiation thanks to the media. It could be movie scenes of tough negotiators or reports on political negotiations with lunatic led rogue states. Most of these representations however have very little relevance in the real world of business. A lot of the work done on negotiations focuses on “tactics”. This is completely unde…
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In This Episode: When it comes to entrepreneurship, Norm Brodsky has seen it all. He’s also experienced the highest highs and lowest lows. In this podcast with Brian Moran, Norm discusses common mistakes business owners make, the value of honest projections, and the importance of reputation over short-term gains. Business owners—plan to take plenty…
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Sales people are always under pressure to meet their targets. In high pressure situations, this creates certain behaviours that are not in tune with the client’s best interests. We know we should listen carefully to what the client wants, before we attempt to suggest any solution for the buyer’s needs. We know that by asking well designed questions…
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It is rare to see a presentation completed well, be it inside the organization, to the client or to a larger audience. The energy often quickly drops away, the voice just fades right out and there is no clear signal that this is the end. The audience is unsure whether to applaud or if there is more coming. Everyone is stuck in limbo wondering what …
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Feliciano School of Business professors Todd Federman and David Axelrod from the Department of Economics discuss Los Angeles Dodgers pitcher Shohei Ohtani's $700 million contract. The contract covers 10 years of play but will be paid out over 20 years. They explain how the contract is beneficial to both Ohtani and the Los Angeles Dodgers through bu…
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Japan is a big small place. It is about the same size as the UK, but is covered in mountains, the latter making up 70% of the land area. We have very few of those horizon stretching field vistas like they have in England. This mountainous aspect has led to quite strong sub-regional differences here, especially reflected in language, customs and cui…
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In business, we are asked to present as a team. We may be pitching for new business and the presentation requires different specialist areas of expertise. This is quite different to doing something on your own, where you are the star and have full control over what is going on. One of the big mistakes with amateur presenters is they don’t rehearse.…
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Why do Americans remain guarded about the economy's prospects when all signs point to a robust financial landscape? Together with Dr. David Axelrod from the Feliciano School of Business, we unravel this enigma. The economy is booming on paper—GDP is up, and joblessness is down—yet there's a palpable sense of unease about what lies ahead. We dissect…
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The Question and Answer component of talks are a fixture that we don’t normally analyse for structure possibilities. Having an audience interested enough in your topic to ask questions is a heartening occurrence. When we are planning the talk though, we may just neglect to factor this Q&A element into our planning. We may have considered what some …
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Olive and Kayla, MBA students at Feliciano School of Business, dive into the Stanley cups phenomenon. In this casual conversation, they question the price of popularity and ask if it's time for the company to take a stand against overconsumption. Tune into this episode and be part of the discussion on all things Stanley!…
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During the “bubble years” of surging economic growth, Japan could not keep up with the supply of workers for the 3K jobs – kitsui, kitanai, kiken or difficult, dirty, dangerous undertakings. The 1985 Plaza Accord released a genie out of the bottle in the form of a very strong yen, which made everything, everywhere seems dirt cheap. Japanese people …
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In This Episode: Eileen Wixted gives listeners a master class in building a strong strategic communications strategy while successfully navigating the mine fields of crisis management. Her advice and lessons are required listening for all captains of industry!Av Brian Moran
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We believe in our product and we are very knowledgeable about the facts, details, specs, etc. We launch straight into our presentation of the details with the buyer. Next, they want to negotiate the price. Do we see the connection here, between our sales approach and the result, the entire catastrophe? The reality is often salespeople are slogging …
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Gaining credibility as a speaker is obviously important. We often do this by sharing our own experiences. However, having too much focus on us and away from the interests of the audience is a fine line we must tread carefully. When we get this wrong, a lot of valuable speaking time gets taken up and we face the danger of losing the attention of our…
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Japan seems to be going in opposing directions at the same time, when it comes to the supply of internationalised staff suitable for foreign companies. The statistics show a peak in 2004 of 83,000 Japanese students venturing off-shore. This dropped to a low of 57,500 in 2011 and since that point has climbed back above 60,000. Just to put that in co…
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In This Episode: Rod Kurtz, entrepreneur and storyteller, shares his journey from corporate media to entrepreneurship and emphasizes the power of authentic storytelling in building a compelling brand narrative. He discusses the importance of flexibility, customer feedback, and the innovative "bar pitch" technique, offering valuable lessons for busi…
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Japan loves the Devil they know over the Angel they don’t know. Change here is hard to achieve in any field, because of the inbuilt fear of mistakes and failure. This country takes risk aversion to the highest heights in business. There are no rewards for salaried employees to take risk. There are massive career downsides though, if things go wrong…
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In This Episode: John Wolpert, entrepreneur and innovator, discusses his recently released book: “The Two But Rule: Turn Negative Thinking Into Positive Solutions," a transformative approach that turns obstacles into opportunities for growth and innovation. Through compelling examples from the Apollo 13 mission to the inception of Calendly, Wolpert…
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Speech contests and debating contests are usually for younger people at school or university. It is not often you see the most senior people from major corporations going head-to-head in a public setting. I was at an event where there was a vote to take place for some prestigious seats on the board of a non-profit. If the number of applicants equal…
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Business is more fast paced that ever before in human history. Technology boasting massive computing and communication power is held in our palm. It accompanies us on life’s journey, 24 hours a day, seven days a week, everywhere we go. We are working in the flattest organisations ever designed, often at home on our own a few days a week or in noisy…
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The release of 5G or fifth generation mobile networks was launched in Japan in March 2020. Our old phones ran on a 4G standard and 5G faster is significantly faster than 4G. So what does that mean for salespeople across all industries? The capacity to upload heavier files, to be sent at lightening speed, grabs your attention. What are some of the h…
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In This Episode: Sean Hynes shares his views on persistence in business, informal one-on-one meetings, and dealing with personal issues in professional settings. He also discusses the importance of resilience and diversity in building effective teams.Av Brian Moran
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Obviously we all have some trepidation when it comes to Q&A, but Japan is quite far behind the rest of the advanced countries when it comes to public speaking. Let me put it on the table. The level of presentations here is abysmally low and excuses abound. People here talk about a “Japanese style” of doing public talks. This is their excuse for not…
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The Spa magazine in Japan previously released the results of a survey of 1,140 male full-time employees in their 40s, about what they hated about their jobs. The top four complaints were salaries have not risen because of decades of deflation; a sense of being underappreciated and undervalued and a lost sense of purpose. Salaries are a function of …
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Riffraff inhabit all corners of the business world, but the sales profession suffers more than many others. Bankers do all sorts of evil things with our money. Stock brokers do all sorts of evil things with our money. Real estate agents tell one version of the truth to buyers. Government officials purloin our money. Everywhere you look, someone is …
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Summary: As a result of Matthew’s work with the Introverted Seller Summit, we’ve been getting even more inquiries than usual from introverts wanting to improve their sales results. So, we’re doing things a little differently in this episode! In this special installment, Matthew introduces and shares the first chapter of his audiobook “The Introvert…
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Summary: As a result of Matthew’s work with the Introverted Seller Summit, we’ve been getting even more inquiries than usual from introverts wanting to improve their sales results. So, we’re doing things a little differently in this episode! In this special installment, Matthew introduces and shares the first chapter of his audiobook “The Introvert…
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