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This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. Your contact center mentors - Amas Tenumah & Bob Furniss
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Air Traffic Management podcast by Global Airspace Radar - One new episode every second Tuesday.
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Stéphan Bureau mène de longs entretiens avec des invités qui pensent, créent ou façonnent notre monde. Dans l’air du temps sans être dans l’actualité brûlante, Contact se veut une tribune plurielle pour sortir des sentiers battus du prêt-à-penser.
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The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
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Succinct summaries of articles relevant to field epidemiologists, communicable disease control officers, and public health specialists. Emerging Infectious Disease Journal, Eurosurveillance, MMWR, JID, Lancet, Nature and other great journals.
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Welcome to Contact Lost podcast, where we talk about competitive Warhammer 40,000, focusing on the Polish and international tournament scene. The show is brought to you by: Tomek "Tweak" & Michal "Joker" Watch out for new episodes every week! Logo: Blaze Music: www.bensound.com
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Contact Chai is Mishkan Chicago’s podcast feed, where you can hear our Shabbat sermons, Morning Minyans, interviews with Jewish thought leaders, and more.
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Hi I’m Captain Ron, please join me each week on “Beyond Contact” for my thought-provoking podcast that features in-depth interviews with the world's leading researchers and Ufologists. “Beyond Contact” goes well beyond other podcasts as we ask the hard questions that push for a deeper, science-based understanding of the UFO phenomenon. New episodes come out on Fridays so join me, Captain Ron, for Beyond Contact.
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Covering the movements, the issues, and the people fighting for some of the most important social justice issues of our time. Hosted by Amy Gastelum, Salima Hamirani, Anita Jonhson, and Lucy Kang.
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Weekly episodes hosted by @kiaorion. Hear stories from musicians, actors, photographers, and entrepreneurs who share strategies on how to stay inspired and live life on your own terms. A podcast about life, love, art, and everything in between. Become a supporter of this podcast: https://anchor.fm/creativecontact/support
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Dé podcast voor dokters gemaakt door de redactie van Medisch Contact. Met elke week gasten die we aan de tand voelen over actuele medische onderwerpen, een tuchtcasus die de nodige stof doet opwaaien, een medische boek- of filmtip en een prikkelend praktijkperikel. Tips of vragen? [email protected].
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Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the contact center industry.
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“Making Contact” digs into the story beneath the story—contextualizing the narratives that shape our culture. Produced by Frequencies of Change Media (FoC Media), the award-winning radio show and podcast examines the most urgent issues of our time and the people on the ground, building a more just world through narrative storytelling and thought-provoking interviews. We cover the environment, labor, economics, health, governance, and arts and culture.
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There are 6,000 contact centres in the UK - this is the 1st podcast dedicated to the world of the contact centre. Perhaps still an industry with a negative perception externally, the reality is very different & very positive. This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are. I’ll be chatting to people who know their stuff and are doing great things. This podcast is independent and a proud supporter of Naomi ...
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The Voices of Contact is all about full disclosure of extraterrestrial encounters. Tune in as the panel explores regressions of e.t. experiencers to get to the truth behind contact with what's out there beyond the stars. Disclosure brings truth and with truth we find answers. Journey as Mary regresses her clients and with their permission shares clips of the regression with the panel of life long e.t. experiencers to discover just what really is happening out there. Just what is really happe ...
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Dr. Charles Stanley y el programa diario de radio In Touch Ministries.
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"For contact jugglers, by contact jugglers"
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Welcome back to Call me Contact
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La Salle rosario
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Audios de la Emisora Nuevo Continente (Radio Cristiana - Colombia)
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Aqui hablamos de todo Cover art photo provided by rawpixel on Unsplash: https://unsplash.com/@rawpixel
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The weekly podcast where people tell good stories about bad injuries!
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Bienvenido a entrando en contacto, donde te facilitaremos ese primer o segundo contacto con la psicología, buscando hallar respuestas digeribles a preguntas interesantes
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Univers MX in live
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Par Malcom B
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Podcast by Contact High
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Podcast de CONTACTO ANIME. Hablamos sobre anime. manga y videojuegos. También de temas importantes que pasan en la semana
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Keaton and Gavin breakdown Iowa Wrestling
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Welcome to the Marginal Contact Podcast! Your fun, yet brutally honest sports opinions and information source. Every sport, every season! Don't worry no Cheatin Ass Refs in here!!!
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Le podcast de Little F.
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Contact is a podcast where The Ally Coalition talks to members of the entertainment industry about using their platforms for social change.
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We break down action movies from the 1980s and throw them into a bracket to determine the best of the decade
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Contact junkie is an automation tool to help Real Estate Agents as well as anyone else in sales convert more leads by increasing their bandwidth. Through multi channel methods of contact you can reach more of your leads and increase your sales.
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Just a couple of dudes who like baseball and the smooth taste of Corona beers. Enjoy the soothing sounds of a broke college kid and a former grad student aspiring to hit 70 mph off the mound by the time of his thesis defense. Rich Birfer and Peyton Traywick host Pitching to Contact, breaking down the game as it should be, complete with bat flips and 98 mph heaters.
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Full Contact Radio is a Mixed Martial Arts podcast that is proudly part of The Pulse Podcast Network. The podcast is hosted by D.J. Atwood and Casey Kinnamon.
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Uitgeverij Atlas Contact
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This is a commentary podcast where Char and Tristan watch an episode of Star Trek: Lower Decks and analyze, joke, and comment while you get to listen along. So fire up the episode and hit play when they tell you.
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The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
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Hypnotherapist, Lesley Mitchell-Clarke explores the experiences of "Contactees" through appearances by special guests and clients.
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Daniel Negreanu talks to some of the most powerful and influential people in poker about issues that matter to you.
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The world's biggest sports radio station
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Contact sports on the brain
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🚀 25 Years in the Industry and Still Pushing Boundaries! 🚀 I recently had the pleasure of sitting down with Rich Knox, Managing Director at Betr Outsourcing, on the latest episode of Get Out of Wrap. And let me tell you—this conversation was packed with insights, passion, and a refreshing dose of honesty about the contact centre industry. 💡 Key Tak…
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Verdragen in plaats van therapie voor psychisch lijden? - Afl 127
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Deze week spreken we over het nut van psychotherapie met Flip Jan van Oenen die recent het boek Verdragen heeft uitgebracht, met als ondertitel: Over de hulp helpt-mythe. De strekking van zijn boek: psychotherapie werkt nauwelijks en de meeste psychische klachten gaan vanzelf over. En dat terwijl er steeds meer Nederlanders een beroep op psychische…
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« Avant 68, on pensait que l’individu devait quelque chose à la société. Après 68, on pense que la société doit quelque chose à l’individu. » Entretien avec l’historien et journaliste Jean Sévillia
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Jean Sévillia est historien et journaliste, il fait une une bonne portion de sa carrière au Figaro magazine. Auteur de plusieurs livres, il s’attaque en 2000 à une forme de terreur intellectuelle qui frapperait depuis la fin de la Seconde Guerre les intellectuels et journalistes qui auraient eu la mauvaise idée de penser en dehors des clous de la g…
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tune into an expereince of a womans missing time and the warning that she recieves from e.t. LISTEN LIVE FRIDAY NIGHTS ON THE MYSTICAL AWAKENING VODCAST YOU TUBE CHANNEL 8 P.M. EST Tune in as a panel of lifelong experiencers of Extraterrestrial contact explore hypnosis regressions of people who have experienced contact through alien abduction and o…
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Parshat Terumah: Make Yourself (Into) a Mishkan
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Every weekday at 8:00 am, Mishkan Chicago holds a virtual Morning Minyan. You can join in yourself, or listen to all the prayer, music, and inspiration right here on Contact Chai. https://mishkan.shulcloud.com/form/reg-morning-minyan-evergreen Become A Builder! https://www.mishkanchicago.org/support/be-a-builder/ New Builder Orientation — February …
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Ninety Seconds to Midnight: The Dangerous Philosophy of Silicon Valley (Encore)
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A new philosophy steeped in the ideas of Artificial Intelligence, space colonization, and the long-term survival of the human species is gaining ground among the wealthy. However, there are reasons to question its goals and its ethics. Longtermists believe that not only could we colonize space and create simulated humans in giant servers around sta…
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Season 5 - 002 - USSP and CISP in Germany - Ralf Heidger, DFS
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Vincent Lambercy discusses with Ralf Heidger of German ANSP Deutsche Flugsicherung about the development of Unmanned Traffic Management (UTM) and Single Central Information System Provider (SCISP) in Germany. They discuss the need for central services provision for U-Space Services Providers (USSPs), what those services should be and how they shoul…
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Audio got f*cked BUT tried to salvage what I could
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Episode 40: The Global UFO Perspective with Vinnie Adams.
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Captain Ron goes to the UK as he talks with Vinnie Adams of the Disclosure Team Podcast to discuss his insights on UFO sightings and drone activity across the globe. Vinnie also shares his thoughts on the different approaches to disclosure between the United Kingdom and the United States. See omnystudio.com/listener for privacy information.…
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Special Fund Drive Programming : David Walker on the Life of Frederick Douglass
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Today’s episodes of Making Contact and Pushing Limits are preempted by special programming for KPFA’s 2025 Winter Fund Drive: David Walker, award-winning comic book writer, filmmaker, journalist, and educator, joins Brian Edwards-Tiekert to discuss Walker’s book The Life of Frederick Douglass: A Graphic Narrative of a Slave’s Journey from Bondage t…
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Pyra Cup pre-show - R4: Poland (Majson & Kaskader)
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In the final episode of the Pyra Cup pre-show we patriotically focus on our favourites - Team Poland! Unsurprisingly, we will talk about team selection and the role of Pyra Cup in that process. We're also hoping to dive into the rebranding process the team is undergoing.SUPPORT US and join our community discord: https://www.patreon.com/ContactLostP…
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Summary In this conversation, Amas Tenumah and Bob Furniss discuss the ongoing shift back to office work post-COVID, the challenges of hybrid work models, and the importance of thoughtful leadership in contact centers. They explore the reasons behind companies' push for employees to return to the office, the impact of remote work on productivity, a…
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Episode 36 | Marketing Ops, RevOps: What's VOC Ops?
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Anthony Chang, Business Platform Lead for Consumer Care at Versuni, discusses how contact centers can transition from cost centers to growth drivers by leveraging the voice of customer data. He highlights the role of advanced analytics and collaboration in boosting customer lifetime value and unlocking new revenue opportunities. “The missed opportu…
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#217 - Get Out of Wrap TV - why are customer satisfaction scores still low ?
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In this episode of Get Out of Wrap TV, Martin Teasdale dives into a critical conversation about the state of customer satisfaction in today's contact centres. With cutting-edge technology and more CX experts than ever, why aren’t satisfaction levels rising? The discussion sparks insightful comments from industry professionals, highlighting the bala…
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AI-Driven Compliance & Sales: How Contact Centers Can Stay Ahead: Nima Hakimi
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AI is transforming sales and compliance in contact centers—are you keeping up? In this episode of First Contact: Stories of the Call Center, Nima Hakimi, CEO & Co-Founder of Convoso, breaks down how AI-driven compliance, real-time agent coaching, and smarter tech adoption are reshaping the industry. Discover why most contact centers fail at impleme…
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Close Contact December 2024 - EID, J of Infection, MMWR, JAMA, PloS ONE, Nature Microbiology
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Email us at [email protected] By way of overview, this month we have: One Health Investigation into MPOX and Pets, United States, Emerging Infectious Diseases MPOX Epidemiology and Vaccine Effectiveness, England, 2023, Emerging Infectious Diseases Antiviral susceptibility of Swine-Origin Influenza A Virus from Humans, United States, Emergin…
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