Beste Gerry Scullion podcaster (2024)

1
Heather Hansen ‘Unmuted: Breaking Language Barriers and Redefining Communication in Organizations’ 39:26

1+ y ago39:26

39:26

Hello and welcome to another episode of This is HCD. I'm delighted to have you with me for another cracking episode this time with Heather Hansen.. author of the book Unmuted a fantastic book for anyone practicing their craft in organisations who strive to improve comprehension, understanding and better and more effective use of language. As many o…

1
Sarah Clearwater ‘The Intersection of Design and Leadership: Navigating the Journey’ 52:21

1+ y ago52:21

52:21

Today on the show I speak with Sarah Clearwater about a Design Leadership white paper that she instigated and curated, speaking to many people across various organisations. Sarah's based in New Zealand, and I drill deeper into the background of the paper. Website: https://www.sarahclearwater.com/ LinkedIn: https://www.linkedin.com/in/sarahclearwate…

1
Florian Bailey 'Service Design Secrets: Elevating Michelin Dining' 59:58

1+ y ago59:58

59:58

Earlier this year, I attended a conference in Nuremberg called Teaming with AI, run by my good friends, Markus Edgar Hormess, Adam Lawrence from WorlPlayExperience and also today’s guest, Florian Bailey. The day before the event, myself and Florian spent some time together and hung out and explored the office where he was based. In passing, Florian…

1
Neil Theise ‘Navigating Complexity' 1:05:38

1+ y ago1:05:38

1:05:38

Earlier this year, I read an article by one of my heroes, The Edge of U2 in The Guardian. The first item in his list of culture highlights, was the book of todays podcast guest, Neil Theise. Like me, The Edge managed to get an early copy of the book from Neil’s awesome publicist in New York, Nicole Dewey and he too joined the fan club for Notes on …

1
Justyna Turek ‘A fresh perspective:The Role of Human-Centered Design in Sustainability’ 34:55

1+ y ago34:55

34:55

In this conversation I caught up Justyna Turek, founder of many businesses and based in Sweden. Justyna works most often with Next Agents and Change Pilots in Poland. We speak about the work that they have been focussed on for over a decade, sustainability and design. I wanted to explore how they got into it, as I know there are many people that I …

1
Zoë Rose ‘Design Through Time: Unraveling the Evolution of Methodologies and Frameworks’ 43:14

1+ y ago43:14

43:14

In this conversation I caught up with Zoe Rose, of Great Question in Australia. We spoke about the background and history of design methods, as far back as 1950. Zoe has a wealth of information on this topic, and proves to be a really fun and enjoyable exploration back in time… Links https://www.linkedin.com/in/zoerose/ http://greatquestion.com.au/…

1
Manuel Lima ‘The New Designer: Pioneering Perspectives’ 51:26

1+ y ago51:26

51:26

On Manuel Lima’s website, he mentions “a celebrated voice on UX design and data visualization who has spent the past 15 years leading design teams and building cutting-edge digital experiences at companies like Google, Codecademy, Microsoft, Nokia….”. His first three books were breathtakingly beautiful. If you like data and visualisations, then you…

1
Frank Müeller ‘Revolutionising Work Spaces with Playmobil Pro: the Ultimate Tool for Creativity and Collaboration’ 39:50

1+ y ago39:50

39:50

In this conversation I caught up Frank Mueller, of Playmobil Pro. Frank is Managing Director of GBI Global Business Innovation in Munich. We speak the incredible kit that I recently bought for the new Makers & Doers School that I have launched, which is a design school for children aged 6-12. We speak about how Playmobil works in the professional o…

1
Emily Hamilton ‘Designing Second Chances: Breaking the Cycle 36:48

1+ y ago36:48

36:48

In this conversation I caught up Emily Hamilton, Senior Strategic Designer at Paper Giant in Australia. We speak about a project that Emily worked on recently that was related to recidivism and working with people who recently left a Justice facility. We speak about the project in detail, the methods used and outcomes achieved. Emily’s awesome, I k…

1
Scott Jenson ‘Part 2 of 2: Open Source Design Movement: How Designers can help change the game’ 31:47

1+ y ago31:47

31:47

In this conversation I caught up with the second part to my conversation with Scott Jenson to explore how Designer can actively get more involved with the free and open source software movement. We speak more about why this is of such an interest to Scott, and he gives his awesome advice to others on how they can get involved. Listen to Episode 1: …

1
Darjan Hil ‘The Art of Visualising Complexity' 43:02

1+ y ago43:02

43:02

A number of months ago, I was researching for my keynote in Scotland in June this year, and I stumbled across the work of Superdot studio in Switzerland. I was blown away by all the amazing work that they had done and was thrilled to see that they were in the process of publishing their book, Visualising Complexity - A Modular Information Handbook.…

1
The Rise of the Autonomous Bus: A Look into the Future of Transit 39:44

1+ y ago39:44

39:44

In this episode I speak with Steven Russell, a service designer and now Innovation Manager at Stagecoach bus in the UK. We chat about autonomous buses - a project that Steven has been working on for quite some time. Now, no longer in the realms of movies like Back to the Future 2, it’s not too far away. How far I hear you ask? Well at some point th…

1
Dee Seaver 'The Broken Promise of Design Academia: A Call to Action' 48:23

1+ y ago48:23

48:23

Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. In this episode I chat with Dee Seaver from Philips about the role of the Service Design function within org…

1
Oliver Weidlich 'Creating Immersive Experiences with Spatial Computing' 46:14

1+ y ago46:14

46:14

In this episode I caught up with Oliver Weidlich, of Contxtu.al Sydney, formerly known as Mobile Experience. I’ve met Oliver several times over the years whilst living in Sydney, always in passing, and never in detail, but was always hugely impressed when I saw him speak about Design, and here is no different. We focus our conversation on spatial c…

1
Charlotte Fountaine ‘Service Designing a stigma-free and relevant mental health support to empower the LGBTQIA+ community to lead happier, healthier lives’ 50:38

2y ago50:38

50:38

In this episode I caught up with Charlotte Fontaine, an incredible service designer in the UK. We speak about Kalda, a service that has really opened my eyes through my own naivety and in exposure to the needs of people within the LGBTQIA+ community. We chat about the nuances that persist for people from within the community to access therapy, and …

1
Roya Azadi ‘Improving Access to Justice at the Supreme Court’ 54:36

2y ago54:36

54:36

In this episode I caught up with Roya Azadi, strategic director at Paper Giant, a design consultancy based in Melbourne, Australia. I follow a few places on my personal social accounts and really respect the work that the folks at Paper Giant do, and was really excited when I saw a project that they did with the Supreme Court in Victoria around acc…

1
Bronwyn Van Der Merwe ‘Exploring and Scaling Design Culture internationally at Fjord and now Culture Amp’ 38:28

2y ago38:28

38:28

In this episode I caught up with Bronwyn Van Der Merwe, VP of Design at Culture Amp. We speak about Design Culture and tap into Bronwyn’s absolutely incredible background and personal experience that saw Bronwyn spearhead the evolution of Fjord in APAC regions. What were the key things that Bronwyn did to ensure the scalability of a design culture …

1
Melis Senova ‘Exploring what we mean by Design Character’ 50:18

2y ago50:18

50:18

Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. In this episode I speak with Melis Senova author of This Human and soon to be published book, Design Charact…

1
Hinrich von Haaren ‘Diving deep into Content Transformation’ 32:47

2y ago32:47

32:47

In this episode I speak Hinrich von Haaren, Co-Founder of Content Design Academy at Content Design London and now author of Content Transformation - a fantastic book that no doubt will find its way into the hands of the UX and Service Design community over the coming months. It’s an awesome book and read and we chat about this exclusively in this e…

1
Ben Reason ‘The Velocities of Change with Founder of LiveWork’ 53:45

2y ago53:45

53:45

In this episode I speak with Ben Reason, Founding Partner of Live|Work in the UK. Ben has co-authored Service Design from Insight to Implementation and Service Design for Business: A Practical Guide to Optimizing the Customer Experience released in 2016. In this conversation we chat about a few things, but mainly around Ben’s own journey through De…

1
Emma Carpenter 'Exploring the craft of Service Design within South Africa' 27:58

2y ago27:58

27:58

I caught up with Emma Carpenter, Head of Design Experience and previously Group Director Fjord Johannesburg, Associate Director at Accenture Song. Emma had been introduced to me several months ago, as I was keen to speak to someone in consulting space inAfrica, to get a better understanding of the social and technical implications for designing ser…

1
Amy Hupe ‘Design System Evolution’ 48:04

2y ago48:04

48:04

I caught up with Amy Hupe, a content designer and design system consultant based in the UK. In this conversation we drill into what a Design System is and is not, and talk about the governance processes around managing Design Systems - leaning on Amy’s 7year experience whilst working at GDS in the UK and more. Amy is a total rockstar and I know you…

1
Karel Vredenburg 'The evolution of Design at IBM plus the Future of Design education' 46:33

2y ago46:33

46:33

I caught up with Karel Vredenburg, Karel is currently IBM Global Vice President, Client Insights and Research and responsible for leading the company’s global team of researchers and the insights they provide to product, services, and executive teams. Karel joined IBM in 1988 after having done graduate studies, research, and teaching at the Univers…

1
Jo Szczepanska 'Is it time to refresh, repair or retire your personas?' 40:31

2y ago40:31

40:31

I caught up with Jo Szczepanska - a phenomenal design talent based out of Melbourne, Australia. Jo sent me an article that they wrote a while ago about persona’s, and it was so good that I thought we should do an episode to dig into it a little deeper. Jo’s one of my favourite people and designers and is a great brain, and heavily involved in the c…

1
Amy Bucher 'Applying behavioural science within the healthcare realm' 35:28

2y ago35:28

35:28

I caught up with great friend of the podcast, Amy Bucher. Amy is author of Engaged on Rosenfeld Media and we chat about her role of CBO (chief behavioural officer) at Lirio. On Lirio's website, they state 'Our purpose is to combine the power of behavioural science with artificial intelligence to drive positive behavior change for the betterment of …

1
Kelly O'Dowd 'They want you to have so many skills for an entry level job' 32:47

2y ago32:47

32:47

In this episode I chat with Kelly O Dowd, a recently graduate from NCAD in Ireland. We chat about what the experience was like leaving University, her search for jobs, and where they feel there’s opportunity for universities to better support students in that highly emotional stage of life - the transitional period between Uni and working life. Kel…

1
Mansi Gupta 'Design for Women' 31:46

2y ago31:46

31:46

I caught up Mansi Gupta, founder of Unconform. Mansi is a designer, researcher and is working to increase the dialogue regarding the intersection of women and design. She’s been exploring the short comings of Human Centered Design, and we chat openly about where and how she sees the problems. Transcript and show notes are available on https://www.t…

1
Scott Jenson 'From Apple, Symbian to Google - Exploring the World of Free and Open Source Software (FOSS)' 33:32

2y ago33:32

33:32

I caught up Scott Jenson recently - Scott refers to himself as a battle scarred veteran of the software industry. He has been doing user interface design and strategic planning for over 30 years. He worked at Apple on System 7, Newton, and the Apple Human Interface guidelines. He was UX director of Symbian, VP of product design for Cognima, managed…

1
John Collins 'The business of value-led content marketing at Intercom & beyond' 43:44

2y ago43:44

43:44

I recently caught up for coffee with John Collins, also based in Dublin, and the former Director of Content for Intercom and now an independent consultant working in content marketing for businesses around the world. In this conversation we chat about the role of Content Marketing vs Product Marketing and chat about the massive growth of Intercom o…

1
Marzia Aricò 'Service Measurement; Connecting (and measuring) the dots between zoom levels' 29:59

2y ago29:59

29:59

In this episode I chat with Marzia Aricò, Design Director at Livework in London, and based in the stunning city of Rotterdam. We chat about service measurement - and some of the new work that Marzia and her colleagues at Livework have been working on to help move the dial forward for organisations in this space. It’s a fantastic conversation and to…

1
Felisha Araniti 'Let's talk about neurodiversity within Design' 37:15

2y ago37:15

37:15

The episode you are about to hear is with Felisha Araniti, from SCAD University in Savannah. Felisha connected with me several years ago when we ran the first Doing Design Festival and recently published a visualisation that caught my attention. Titled ‘Neurodiversity’ within Human Centered Design Practice, I connected some of the dots between a co…

1
Rachel McConnell 'From Leading Content Design to Leading Design' 34:53

2y ago34:53

34:53

Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. If you like what we do at This is HCD and want to help us - there are a few things you can do; Leave a review wherever you like to listen to the podcast …

1
Mark Geary 'The Maker and The Mindset of a Master Songwriter - exploring the songwriting process' 1:15:50

2y ago1:15:50

1:15:50

Our goal here is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. This is a new type of episode that I am looking to explore more over the coming years, and that is looking laterally into other fields where we as c…

1
Helana Darwin 'The Dark Side of Gender Inequality within Academia' 29:32

2y ago29:32

29:32

Our goal here is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. If you’re new around here, let me tell you a little bit about This is HCD. It started life in Sydney, whilst I lived there for nearly 14-years. We h…

1
Lydia Hooper 'Walking the talk of HCD Principles' 38:16

2y ago38:16

38:16

My name is Gerry Scullion and I am a designer, educator and host of This is HCD, based in the wonderful city of Dublin, Ireland. Our goal here is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. If you’re new aroun…

1
Marc Fonteijn 'Why Service Design is not the answer to all of our problems' 38:15

2+ y ago38:15

38:15

Save 30% on Visualisation for Change-Makers course Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. Before we jump in, I have a favour to ask. Ive been creat…

1
June Holley 'Building meaningful, lasting and impactful connections through purpose-led network weaving' 37:42

2+ y ago37:42

37:42

APAC - Trauma Informed Design Essentials with Rachael Dietkus happens September 7 (Australian time) In this episode I speak with June Holley, from NetworkWeaver.com - June is at the forefront of thought-leadership when it comes to community building and we speak about all matters of what community and networks mean - how they differ and also how to…

1
Michael Galinsky 'All the Rage' 50:37

2+ y ago50:37

50:37

NEW: Support This is HCD by taking one of our courses https://www.thisishcd.com/courses Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. This is HCD is almos…

1
Emely Buyck 'The long and winding road that leads to the door of Service Design' 40:53

2+ y ago40:53

40:53

Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. This is HCD is almost 5-years old. We’ve been creating content regularly for that period of time, and if you…

1
Michelle Walter 'The evolution of design maturity within ANZ Bank' 48:43

2+ y ago48:43

48:43

Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. This is HCD is almost 5-years old and we just passed 200 episodes on Apple Podcasts. We’ve been creating con…

1
Laura Yarrow 'Agitating organisations forward' 34:25

2+ y ago34:25

34:25

Today on the show we have Laura Yarrow, Head of Design and Her Majesty’s Land Registry in the UK. In this episode we chat about design agitation and enabling change within organisations. Laura recently shared a fantastic thread on twitter about many of the common designer statements that we probably all have heard a thousand times “no one is listen…

1
Emma Blomkamp 'The Evolution of Co-Design' 38:35

2+ y ago38:35

38:35

This episode is brought to you by our incredible friends at Shopify. Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. My name is Gerry Scullion, I’m the Foun…

1
Sasja Nieukerk-Chomos 'Organisational Toxicity - Understanding and navigating trauma-inducing workplaces' 47:23

2+ y ago47:23

47:23

Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. My name is Gerry Scullion, I’m the Founder of the Human Centered Design Network and CEO of This is Doing - h…

1
Brigette Metzler 'Research Ops: What it is, and why it's so important' 51:43

2+ y ago51:43

51:43

Hello and welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. My name is Gerry Sculli…

1
Lola Oyelayo-Pearson 'Understanding Money & Shaping experiences to empower entrepreneurs at Shopify' 41:07

3y ago41:07

41:07

Note: Shopify is a sponsor of This is HCD. This conversation was unscripted and relatively unedited but we wanted to flag this to our listeners. Next month, marks This is HCD’s 5th anniversary. If you’ve found this network useful to you over the last 5-years, and want to help me and the team at This is HCD you can do two things. If you haven’t alre…

1
Markus Edgar Hormess 'Prototyping : Why you should burn requirements documents' 41:03

3y ago41:03

41:03

Hello and welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. It’s the start of 2022 …

1
Renee Albrecht-Mallinger 'Teaching as design for learning' 35:48

3y ago35:48

35:48

Doing Design Festival V3 'Better Together' - February 11 2022. Tickets: https://www.thisisdoing.com/the-doing-design-festival Today on the show we have Renee Abrecht Mallinger - a Lead Design Researcher at one of my favourite design studios Global Good Studio of Chicago. We chat about the intersectionality of Renees’ previous career as a middle sch…

1
Joe Macleod 'Peering through the Past, Present and Future lens of End Experiences' 47:11

3y ago47:11

47:11

Doing Design Festival V3 'Better Together' - February 11 2022. Tickets: https://www.thisisdoing.com/the-doing-design-festival Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classe…

1
Moodi Mahmoudi 'The rise of the service economy and rethinking how we approach service discovery" 30:46

3y ago30:46

30:46

Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. In this episode I speak with Mood…

1
George Aye 'Understanding Power and it's role within Human Centered Design' 47:52

3y ago47:52

47:52

Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. In this episode I speak with the …

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