How To Get A Grip podcast

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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

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I'm Matthew Kimberley and here at How To Get A Grip I question your favorite entrepreneurs' sanity. Specifically, I ask: "what keeps you sane?" For some it's morning meditation, for others it's night-time naughtiness. Because one thing's for certain: working for yourself comes at a cost, and How To Get A Grip explores exactly how to manage that cost and preserve your sanity.

92 episoder

#Business #Matthew Kimberley #Entrepreneur #Podcasting Education #IT Management

How To Get A Grip explicit

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92 episoder

#Business #Matthew Kimberley #Entrepreneur #Podcasting Education #IT Management

Alle episoder

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Jade Jemma - Mermaids, Marketing and Media 33:47

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Jade makes all things sales and selling fun and helps freedom-focused entrepreneurs to make more sales in ways that they and their audience will love. We go deep on mermaids, show-business (including a NSFW story about why she's not in THAT business any more) and whether Richard Branson is any good at the dinner table. Find out more about Jade at freedomzest.com and connect with her on Twitter , Instagram , and Facebook .…

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Liz Scully: Masterminds, Movies and Making Things 29:59

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Emmy award winning Liz Scully is a strategist that believes business should be ridiculously fun as well as highly effective. In this episode with Matthew Kimberley she jumps from Ireland to Pakistan to LA to India and shares her insights into what makes a brilliant mastermind group: her area of unparalleled expertise. She runs Mastermind groups for herself and other well known coaches. She trains coaches to run effective Masterminds. Bringing skills from film, she helps brilliant minds achieve more together than they would alone. She's Irish, nomadic and as confused as everyone else why she has an English accent. Find out more at rethinkcentral.com/master and connect with Liz on Instagram , Facebook and Twitter .…

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Susan Robertson: Creativity and Cookies 30:49

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Susan Robertson is a keynote speaker and innovation expert who helps some of the world's largest companies think in different ways and solve problems that have never been solved before. In this episode, she gives Matthew a masterclass in creative thinking and problem solving and tackles the perennial problem of cookie design. Connect with Susan at https://susanrobertson.co .…

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Celinne Da Costa: Culture Shock and Crafting Stories 44:53

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Celinne Da Costa is a writer, speaker, story strategist, and mindset coach teaching entrepreneurs to become confident leaders with powerful stories, influential brands, international media coverage, and thousands of raving followers. Celinne graduated from the University of Pennsylvania and is a certified Master Neuro-Linguistic Programming practitioner and emotional intelligence coach. Since leaving corporate America to design life on her own terms, Celinne has visited 60+ countries and now travels full-time while running her business. Celinne’s work has been featured in major international publications, including Forbes, Entrepreneur, Business Insider, and TEDx, and she has a loyal community of 70,000+ dreamers following her adventures around the world. Follow her epic story on Instagram , Facebook , and Twitter @CelinneDaCosta.…

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Jill Stanton - Epidurals and Entrepreneurship 40:02

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Jill Stanton is the co-founder of Screw The Nine To Five where she helps people quit their jobs, start their business online and get them past the $100,000/year mark. Coined by Forbes as "a destination for up-and-coming online entrepreneurs," Screw The Nine To Five has inspired tens of thousands of new entrepreneurs to quit their jobs, build thriving businesses, and live lives of meaning and purpose. When she's not CEO'ing she can be found traveling the world with her husband Josh and their little guy, Kai. Connect with Jill at Screw The Nine To Five or on Instagram and Facebook .…

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Chandler Bolt - Business, Books and Bottlenecks 43:33

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Chandler Bolt is the founder and CEO Self-Publishing School, SelfPublishing.com , and the author of 6 bestselling books including his most recent book titled "Published." Plus, he's not even 28 years old yet. In this in-depth interview, Matthew Kimberley dissects how he does what he does, how he runs his day and how he grew his company from 0 to $16mm in about five years. You'll learn his philosophies and his daily habits and find out why he flew to New York to buy a domain name. Connect with Chandler at SelfPublishing.com or over on Facebook and Instagram .…

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Christina Nicholson: Media, Marketing And Mavenhood 36:55

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Christina Nicholson is a TV host who helps business owners grow by reaching their ideal customers or clients through the power of traditional and new media without spending big bucks on advertising. In this interview she gives Matthew the lowdown on how to promote yourself in 2020 and beyond ... what to do on which platform and how to get your name out there without selling out. Connect with Christina over at MediaMavenandMore.com…

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Michael Zipursky - Consultancy, Content Marketing and Compensation 33:32

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Author of the Elite Consulting Mind, Michael Zipursky riffs with Matthew on the difference between well-paid consultants and those who struggle, and how to avoid the content marketing hamster wheel. Michael Zipursky is the founder of Consulting Success and the author of three books that show consultants how to enjoy a profitable and useful career. In this episode, he talks with Matthew Kimberley about what a consultant really is, the difference between a well-paid consultant and a consultant who struggles, and how to get clients for your consultancy business. Find out more about Michael and his business at his website, Consulting Success .…

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Tobi Fairley - Space, Sanity and Style 33:26

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Tobi Fairley is a designer and a coach who help business owners design their ideal business. In this conversation with Matthew Kimberley they delve into clutter, creativity, lighting and space. Learn how to set yourself up for home-working sanity and give yourself the gift of an environment that nurtures you. Connect with Tobi on her website , or over on Facebook and Instagram .…

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Penny Stocks, Poverty and Principles 29:44

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Tim Sykes became a self-made millionaire by the age of 21, trading penny stocks. He lived hard and fast and taught others how to do the same. In this episode of How To Get A Grip, he tells how his journey led him - via at least a couple of Lamborghinis - to a deeper sense of purpose. You can find out more about Tim over on his website, and be sure to check out his charitable work at Karmagawa and Save The Reef.…

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Picking Fights and Publishing 32:11

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n this episode, David Burkus, author, consultant and keynote speaker, jams with Matthew on what goes on behind the scenes in publishing, what goes into making an audiobook, how to turn big ideas into consumable media and the surprising link between Lemony Snicket and a popular self-help book you might have heard of. David's award-winning books have been translated into more than a dozen languages, and his TED Talk has been viewed over 2 million times. By making cutting-edge organizational research accessible and applicable, Burkus pushes audiences to reconsider how they work both individually and in teams and unlocks the methods top performers use to thrive at work and in life. Go and buy Pick a Fight, David's latest book, and then go and check out his website. Say I sent you.…

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Brag Better - The Art of Suck-less Self-Promotion 29:33

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Meredith Fineman is an entrepreneur, writer, and host. She is the founder and CEO of FinePoint, a leadership and professional development company that elevates individuals -- CEOS, founders, and women in positions of power -- through visibility and voice. She is the author of Brag Better: Master the Art of Fearless Self-Promotion, outMay 19, 2020 with Portfolio Penguin Randomhouse. Fineman is a freelance writer of 15 years and book collaborator, with bylines from Harvard Business Review to Forbes, Fast Company, and more. She speaks and trains on the power of self-promotion to companies, brands, universities, and groups. She created and hosts It Never GetsOld, a podcast on second-hand and sustainable fashion.Get your copy of Meredith's new book - Brag Better and follow her on LinkedIn, Twitter and Instagram.…

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Holly Chantal - Stress, Spirituality and Small Humans 35:15

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Holly Chantal works with business owners who are alreadyoverflowing with clients, and helps them navigate the path to sanityand increased revenue. In this chat with Matthew Kimberley, theycover parenting, trusting your instincts, coping with stress and the whyyou should treat your business like a cult.Connect with Holly atHollyChantal.com…

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Brian Clark - Rehab, Renaissance and Reinvention 47:53

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Brian Clark is the founder of Copyblogger, Further and Unemployable. Along the way he’s built and sold companies, been mentioned in more books than he can remembers and experienced Asia-induced wake-up calls. In this chat we talk about his journey, at what age he started to “make it” and what happened when he realized there was more to life than business and money. Check out Brian at unemployable.com and further.net…

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Jessen James - Legacy, Lucre and Louis Vuitton 38:50

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I met Jessen about eight years ago, when he sat in the front row at one of my training courses in a grotty London airport hotel.Since then, he’s gone on to do ENORMOUS things, including speaking alongside some of the biggest names in the business and personal development world. Recently featured on TV’s “Rich House, PoorHouse,” Jessen and I talk about his philosophy and how he managed to get where he is today.Check out Jessen at jessenjames.com…

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