Telecom Reseller / Technology Reseller News podcast

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The Sarah Fraser Show

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SISTER WIVES: The Brown Family Plans Garrison's Funeral, Gives NEW Details About His Passing. Justin Baldoni v Blake Lively UPDATES, First Pictures Of Micah Plath’s Broken Nose Have Surfaced!… 36:16

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36:16

DANMMMMM…Have I got a show for you! First, a lot of Sister Wives tea - new rumors have surfaced Janelle Brown is leaving the show. Plus, Gabe Brown gives a life update after losing and tragically finding his brother Garrison dead. Sadly, Garrison took his own life in March 2024. Then we head over to discuss the new Welcome To Plathville tea. The first pictures of Micah Plath have surfaced after being beat up by his brother Issac and it doesn’t look good for the future of his modeling career. Lastly, we discuss the latest in the Justin Baldoni v Blake Lively case, Justin is back on social media and it was the perfect social media return. Timestamps: 00:00:00 - Open and new Sister Wives news 00:05:43 - Janelle Brown leaving the show? Sister Wives Closet is officially closed 00:12:45 - A new pic of Micah Plath’s broken nose has surfaced 00:18:18 - Justin Baldoni back on social media and Taylor Swifts team is pissed at Justin Baldoni MY Go Big Podcasting Courses Are Here! Purchase Go Big Podcasting and learn to start, monetize, and grow your own podcast. USE CODE: MOM15 for 15% OFF (code expires May 11th, 2025) **SHOP my Amazon Marketplace - especially if you're looking to get geared-up to start your own Podcast!!!** https://www.amazon.com/shop/thesarahfrasershow Show is sponsored by: Download Cash App & sign up! Use our exclusive referral code TSFS in your profile, send $5 to a friend within 14 days, and you’ll get $10 dropped right into your account. Terms apply Horizonfibroids.com get rid of those nasty fibroids Gopurebeauty.com science backed skincare from head to toe, use code TSFS at checkout for 25% OFF your order Nutrafol.com use code TSFS for FREE shipping and $10 off your subscription Rula.com/tsfs to get started today. That’s R-U-L-A dot com slash tsfs for convenient therapy that’s covered by insurance. SkylightCal.com/tsfs for $30 OFF your 15 inch calendar Quince.com/tsfs for FREE shipping on your order and 365 day returns Warbyparker.com/tsfs make an appointment at one of their 270 store locations and head to the website to try on endless pairs of glasses virtually and buy your perfect pair Follow me on Instagram/Tiktok: @thesarahfrasershow ***Visit our Sub-Reddit: reddit.com/r/thesarahfrasershow for ALL things The Sarah Fraser Show!!!*** Advertise on The Sarah Fraser Show: thesarahfrasershow@gmail.com Got a juicy gossip TIP from your favorite TLC or Bravo show? Email: thesarahfrasershow@gmail.com Learn more about your ad choices. Visit megaphone.fm/adchoices…

Telecom Reseller / Technology Reseller News

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AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

53 episoder

#Tech #Business News #News #Tech News #Telecom Reseller

Telecom Reseller / Technology Reseller News

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AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

53 episoder

#Tech #Business News #News #Tech News #Telecom Reseller

ทุกตอน

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Navigating the Geopolitical Crossfire: CCA’s European Summit Brings Global Telecom Leaders to Brussels, Podcast

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“There’s no other place on the planet where you can get together with owners of these communications companies and talk turkey.” — Joe Marion, President, Cloud Communications Alliance As global tensions reshape the telecom landscape, the Cloud Communications Alliance (CCA) is assembling top leaders for its 2025 CCA European Summit in Zaventem, near Brussels, on June 16–17 . In a conversation with Doug Green, Publisher of Technology Reseller News , CCA President Joe Marion offered a detailed preview of the timely and high-level agenda that will bring together executives, analysts, and policy experts for frank dialogue and strategic planning. With the theme “Navigating the Geopolitical and Economic Crossfire,” this intimate 75-person summit is designed for C-level executives and decision-makers . Marion emphasized the event’s relevance to both European and North American providers: “There are no walls in communications,” he said, noting how cross-border policy changes, tariffs, and credit issues are affecting providers globally. Key Highlights of the Agenda: Opening Remarks by Maheen Khan , Economics Editor at The Times (London) , on global polarization. Market Impact Session by Matt Townend of Cavell on the shockwaves facing European communication providers. Special Presentation from Zoom , the event’s Gold Sponsor, featuring a yet-to-be-announced product update. Keynote by His Excellency Herman Van Rompuy , former Prime Minister of Belgium and first President of the European Council. Industry Insights from Dave Michels , Principal Analyst at TalkingPointz. Presentation by Destiny CEO Daan De Wever , on growing a pan-European telecom powerhouse. Panel Discussions on AI Adoption, Industry Disruption, and Strategic Partnerships . Marion noted that the conference has been designed by European members, for European members , ensuring relevance on topics such as tariffs, trade barriers, and innovation gaps between the U.S. and Europe—particularly in mobile and AI. “This isn’t a trade show,” Marion stressed. “It’s where real conversations happen—where partnerships are formed, deals are made, and innovation is shared.” Attendees can expect meaningful networking in a close-knit environment that fosters transparent exchange, away from the sales pitches and crowds of conventional events. Event Details: Dinner Kickoff : Evening of June 16 Main Event : June 17 at Destiny headquarters in Zaventem, near Brussels Airport Registration : cloudcommunications.com/EC25 Limited Seating : Only 90 seats available; over half are already sold. Doug Green concluded the podcast by urging attendees from across the globe to take part: “If you’re in the business of communications, this is where you want to be.” For more information and to register, visit: https://www.cloudcommunications.com/events/eu-summit-2025…

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The New Goldmine: GCX Secures the Future of Global Networking with GNSX, Podcast

for 1 day siden

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“Where’s the gold? It’s in your data.” That was the premise behind a wide-ranging conversation between Doug Green, Publisher of Technology Reseller News , and Lorenzo Romano, CEO of GCX , a global managed services provider with a 30-year legacy of delivering secure networking solutions to multinational enterprises. Romano describes how today’s enterprises face an evolving paradox: data is more valuable than ever—and more vulnerable. With the explosion of cloud-based applications, AI-driven operations, and globally distributed workforces, organizations must rethink how they manage, protect, and gain insight from massive volumes of data generated across disparate systems. Romano introduced GNSX — Global Network Secure Experience —GCX’s breakthrough platform that merges secure underlay and overlay architecture to enable a true zero trust network . Built in partnership with Palo Alto Networks and integrated with their Prisma backbone, GNSX embeds SASE at the network layer rather than layering it over existing infrastructure. The result: high-performance, secure access across public and private networks, with real-time visibility into how devices interact with applications. In a real-world deployment, a customer migrated from MPLS and legacy SD-WAN to GNSX, achieving a 40% cost reduction , better performance, and granular control over user experiences—down to analyzing the quality of individual Wi-Fi connections. “Security, visibility, simplicity—and significant cost savings,” summarized Green. “GCX didn’t just build a secure network. They redefined what secure, distributed connectivity looks like in the AI and post-COVID era.” Romano emphasized that GCX’s solutions are globally available , scalable, and supported by a team ready to tailor services to individual client needs. “Our value as a managed service provider is to stay ahead of the curve—and bring our customers with us,” he said. Learn more: https://gcxworld.com…

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Come-as-You-Are IoT: Hyperion’s VAST Platform Opens Doors for Channel Partners, Podcast

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In this episode of Technology Reseller News , Doug Green speaks with Evan Tomlin, CTO of Hyperion Partners, about how the company is enabling channel partners to step into the Internet of Things (IoT) and wireless monetization space through its powerful, white-label-ready VAST platform. Originally founded as a dominant Sprint partner focused on hardware and activation commissions, Hyperion has evolved into a multi-dimensional technology solutions company. Today, Hyperion supports large distributors, VARs, MSPs, and integrators through three business identities: partner enablement for wireless monetization, direct managed mobility and lifecycle services, and most notably, full-stack IoT solutions under the VAST brand. Tomlin explains that VAST is more than a product—it’s a fully staffed, standalone business unit offering: Multi-carrier connectivity , including terrestrial wireless and Starlink, to provide seamless, location-adaptive service. Asset tracking with “slap-and-track” simplicity—no bells and whistles, just reliable dots on the map. Cellular networking , offering turnkey solutions that replace traditional ISP delays with instant, high-performance 5G WAN setups. “We’re not asking partners to become engineers,” Tomlin notes. “We just need them to understand the basics and bring the relationship—they scratch the surface, and we do the rest.” VAST offers flexible partnership models including full white-label support and technical delivery. The platform plays particularly well in adjacent markets like retail, transportation, and SMBs where existing channel relationships can evolve into high-margin, sticky services. Hyperion’s VAST platform isn’t about upending a partner’s current identity—it’s about building on it. For those seeking new revenue streams and increased wallet share with existing customers, this is a ready-made opportunity that begins with a conversation. Learn more: https://hyperionpartners.net and https://vast.global…

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AI With Integrity: How Vonage and Partners Are Building Ethical Contact Center Solutions, Podcast

for 4 dager siden

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In this compelling Technology Reseller News podcast, publisher Doug Green speaks with Kristy Thomas, Senior Vice President of Global Channel and Alliances at Vonage, about the evolving intersection of AI and customer service. As a leading Cloud Communications Alliance (CCA) member and a pioneer in VoIP, Vonage is now placing ethical AI at the heart of its strategy for enterprise communications. Kristy dives deep into one of the most important — and often overlooked — issues in AI adoption: bias. She explains that AI bias in contact centers is less about human prejudice and more about the quality and governance of the data used to train and inform systems. “The bias is only as good as the data you’re giving the AI,” she says, emphasizing the importance of data integrity, routine audits, and transparent data sourcing. Vonage is investing in building what Thomas calls “governed innovation.” That includes ethical design, user consent, and AI systems that operate within clearly defined parameters. With tools like Vonage AI Studio , companies can now easily build voice-driven interfaces — what used to be complex IVR systems — in a low-code environment, dramatically reducing friction and increasing adaptability. Thomas highlights that Vonage’s AI strategy is multi-threaded. The company is: Powering its own solutions with AI for real-time enhancements, Partnering with industry-specific providers for best-of-breed integrations, and Enabling customers to bring their own AI into the platform. Importantly, she notes a shift in how buyers approach AI: rather than being informed, many are overwhelmed. That’s where Vonage’s partners play a key role — helping customers identify high-ROI use cases and building practical business cases for AI adoption. Doug and Kristy also discuss how customer service is becoming the new marketing — a front line where loyalty is won or lost. “Even smaller companies can outpace Goliaths,” Kristy notes, when AI empowers a personalized and secure customer experience. Vonage’s commitment to trust is backed by its alignment with Ericsson and a strong internal structure focused on compliance and security. Kristy previews Vonage’s participation in Contact Center Week in Las Vegas , where the company will showcase real-world AI use cases that demonstrate measurable business outcomes. To learn more about how Vonage is redefining contact center engagement through responsible AI, visit Vonage.com .…

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Finance First: Why Resellers Should Rethink How They Fund AI and Tech Sales, Travelers Financial Solutions Podcast

for 7 dager siden

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“The earlier you involve finance in the sales process, the more successful you’re going to be.” — Aaron Case, Travelers Financial Solutions In an age where AI infrastructure and high-performance computing are reshaping industries, financing has become more than just a back-office consideration—it’s a frontline sales tool. In this insightful Technology Reseller News podcast, Doug Green speaks with Aaron Case of Travelers Financial Solutions (TFS) about how credit, lending, and financing are enabling technology resellers and MSPs to close bigger deals, faster—and more often. TFS, part of the Travelers Group with over 40 years of cross-border financial experience, specializes in white-label captive finance programs for OEMs, resellers, and dealers across verticals like transportation, heavy equipment, technology, and medical. As Case explains, these tailored programs let resellers act as their own finance companies, maintaining brand control while TFS manages everything behind the scenes. Unlike banks, which often lack domain knowledge in AI or cloud infrastructure, TFS offers asset-agnostic financing—covering everything from NVIDIA chips to server racks and cooling systems. Just as crucially, TFS uses data-driven processes and a full-service call center to stay connected with customers post-sale, surfacing new sales opportunities and even alerting resellers to potential problems before they escalate. Case emphasized that by integrating financing at the start of the sales cycle—similar to how car dealerships operate—resellers can not only expand deal size but also enhance the customer experience. Whether it’s joint ventures, rev share models, or small-dealer servicing, TFS adapts to each partner’s go-to-market strategy. In the era of AI and big-ticket hardware purchases, Case argues, relying on conventional financing paths can lead to mismatches between the risk and the reality. “You’re putting your livelihood at risk,” he warns, when customers tie loans to personal assets for business technology purchases. TFS aims to structure smarter deals that align value, risk, and opportunity. To learn more about how TFS helps resellers sell more and sell smarter, visit: www.tfsfinancial.com . #AI #TechFinance #ChannelSales #MSP #ITResellers #SmartCapital #NVIDIA #CaptiveFinance #TechnologyResellerNews #TFS #TravelersFinancialSolutions…

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FoIP: The Overlooked MSP Opportunity, Retarus Podcast

for 7 dager siden

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FoIP: The Overlooked MSP Opportunity, Many businesses still rely on fax to send and receive legally binding orders, insurance documents, and compliance paperwork “If our fax or email system fails, that’s a catastrophe—we lose connection to our customers and orders stop coming in.” — Martin Hager, Founder & CEO, Retarus Spring 2025 has been dominated by AI, cybersecurity, branded calling, and POTS replacement. But in this special Technology Reseller News podcast, we return to a foundational—and often forgotten—technology that continues to power mission-critical communications: fax. Martin Hager, CEO of Retarus, joined Doug Green to discuss how the Munich-based cloud communications company was recently named a Leader in the IDC MarketScape for Worldwide Digital Fax Solutions—the only European provider to earn that distinction. “Fax” may still conjure images of curling thermal paper and screeching machines, but Hager wants the channel to see it for what it is today: FoIP—Fax over IP—highly secure, server-to-server communication trusted by the world’s largest enterprises. With over 700 million fax pages sent annually through Retarus’ privately run global data centers, the company plays a critical role in industries ranging from finance to healthcare to manufacturing. Hidden Costs, Missed Messages Why should MSPs and service providers care about fax in 2024? As Hager explained, a 1% improvement in fax reliability can save large enterprises hundreds of thousands of dollars in administrative costs, regulatory penalties, and customer churn. One client lost $860,000 from a single failed fax tied to a regulatory deadline. Many businesses still rely on fax to send and receive legally binding orders, insurance documents, and compliance paperwork. With analog lines disappearing and traditional fax servers aging out, there’s a massive opportunity to consolidate and modernize fax infrastructure using FoIP. A Channel-Ready Market More than 80% of Retarus’ business flows through the channel, and Hager says it’s an easy upsell for MSPs and agents already providing voice or UCaaS services. Whether it’s a dentist office, a healthcare network, or a manufacturer, fax remains a critical link in business operations. Retarus’ solutions offer full delivery traceability, SOC 2 and ISO 27001 compliance, and direct integrations with enterprise apps and multifunction devices. With a simple conversation—”How do you send orders?”—partners can uncover opportunities that deliver both operational improvements and recurring revenue. To learn more, visit: www.retarus.com #FoIP #FaxOverIP #ChannelOpportunity #DigitalFax #Compliance #MSP #FaxSecurity #Retarus #IDCLeader #EnterpriseCommunication…

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POTS and Shots: No Headaches, No Hassles — Why Partners are Running to TELCLOUD, Podcast

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“We can have a reseller up and running in like three days. It’s that easy.” — Jake Jacoby, Founder, TELCLOUD In this latest installment of the POTS and Shots series, Doug Green, publisher of Technology Reseller News , sits down once again with Jake Jacoby of TELCLOUD to explore why becoming a POTS replacement reseller has never been easier — or more profitable. No headaches. No barriers. All opportunity. Jake breaks down how TELCLOUD’s white-label, channel-first model empowers resellers to deliver turnkey POTS line replacement solutions without having to build out the backend. Whether you’re bringing your own connectivity or PBX, or need the full stack, TELCLOUD fills in the gaps — and fast. Resellers can be live, branded, and billing customers within three days . Built for channel success: TELCLOUD is purpose-built to support channel partners with: White-label branding and sales collateral Full 3PL, sourcing, compliance, installation, and support Hybrid deployment models: crawl, walk, run Partnerships with Crexendo, Alianza, and others Support for legacy infrastructure (BroadSoft, Metaswitch, Asterisk, Ericsson, and more) And the need is real. With over a billion lines globally to replace, Jake urges resellers not to leave critical use cases—like elevator or fire alarm lines—on the table. “Your customers already trust you. They want you to bring the full solution.” Think beyond POTS — think bulletproof connectivity. Doug and Jake also dive into the adjacent opportunity in unbreakable Internet . With TELCLOUD’s integrated fixed wireless access and broadband bundles, partners can offer redundant, wireless-first connectivity that blends LTE, broadband, and even satellite to ensure uptime for their clients. And for the shot? Jake introduces “El Mejor,” an extra añejo tequila aged over five years in Napa oak barrels. Smooth, deep, and rich — much like the TELCLOUD opportunity itself. “You’ll want to keep this one on your shelf,” says Jake. Next up: Beyond the Sale — how POTS replacement builds long-term loyalty. Learn more about becoming a TELCLOUD reseller: Visit telcloud.com or call 844-900-2270. Email Jake directly at jake@telcloud.com . #POTSReplacement #FixedWirelessAccess #ChannelPartners #UCaaS #ConnectivitySolutions #VoIP #ResellerOpportunities #WhiteLabelSolutions #ElMejorTequila #TELCLOUD…

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Spacecoin: Connecting the Unconnected, One Satellite at a Time, Podcast

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“If you’re not online, you’re not part of the digital economy—and you’re not counted.” — Tae Oh, Founder of Spacecoin In this special Technology Reseller News podcast, Doug Green speaks with Tae Oh, founder of Spacecoin , a company on a mission to connect the world’s 3 billion unconnected people through a decentralized, satellite-based network. Building on the path paved by Starlink, Spacecoin is taking a different route: low-bandwidth, low-cost connectivity designed to serve the underserved populations of emerging markets. Unlike centralized systems, Spacecoin leverages open-source principles and blockchain infrastructure to build a permissionless communications platform. Individuals and organizations can deploy satellites using Spacecoin’s open architecture, joining and exiting the network freely. The coin itself is not just a branding element—it enables trustless payments between satellite operators and users, providing the economic engine for a decentralized connectivity ecosystem. Oh outlines how the company has already launched its first satellite in partnership with SpaceX and is preparing to deploy three more this year to demonstrate inter-satellite communication and ground-to-space handover—key milestones toward launching a full-scale commercial constellation. Targeting regions along the equator—home to high concentrations of unconnected populations in Nigeria, India, and Indonesia—Spacecoin aims to bypass the high costs of terrestrial infrastructure. By partnering with telcos, governments, and the military, the company will serve as a satellite backhaul provider, extending their reach without the burden of owning end-to-end networks. The podcast also explores Spacecoin’s unique business model: using advanced space-based infrastructure to create profitable services for underserved markets, merging digital inclusion with sustainable entrepreneurship. To learn more, visit https://spacecoin.org/ .…

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Beyond UCaaS: How Telin’s App Store Empowers Partners to Build Stickier Customer Relationships, Podcast

for 9 dager siden

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“It’s not just about moving from PBX to VoIP anymore. It’s about delivering tools customers can’t live without.” – Spencer Lee, CEO, Telin In this episode of Technology Reseller News , publisher Doug Green sits down with Spencer Lee, CEO of Telin, for an in-depth discussion on how Telin is redefining value for MSPs, resellers, and partners through its expanding App Store ecosystem. Founded in 1991 and now operating across Canada, the U.S., and Australia, Telin has long focused on providing its partners with best-of-breed unified communications solutions. But as customer demands have shifted beyond price and call quality, Telin has responded with a new mission: help partners reduce churn by delivering fast, integrated, and highly relevant services through its curated App Store. Lee explains how customer retention is no longer about lowering costs—it’s about delivering the right integrations and tools, from CRMs to AI-enabled scheduling systems. Drawing on insights from a network of over 1,000 resellers, Telin has identified the true drivers of churn and is proactively adding pre-vetted applications to address them. Recent integrations include solutions like ServiceTitan and Zenoti, along with proprietary analytics dashboards and wallboards. Whether internally developed or brought in from mature third-party providers, all App Store offerings meet Telin’s standards for performance, compliance, and usability. The result: resellers gain instant access to industry-specific solutions that can help them pivot into new verticals with confidence and speed. “We want our partners to focus on what they do best—delivering excellent customer service,” said Lee. “We’ll take care of the backend, integrations, and infrastructure.” Lee also shares how Telin’s App Store strategy reflects a broader trend across the UC and CC landscape: moving beyond voice to value. The tools now define the offering, not just the phone system. Partners who deliver integrated, business-advancing solutions—rather than just voice savings—can command better margins and enjoy deeper customer loyalty. To learn more about Telin and its App Store, visit: https://telin.com .…

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CPaaSAA Launches Service Provider Executive Forum to Drive Growth and Innovation, Podcast

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“We’re at an exciting intersection — a convergence of legacy customer bases with emerging technologies like vCons and AI,” says Kevin Nethercott, Managing Partner of the CPaaS Acceleration Alliance (CPaaSAA), in this special podcast with Technology Reseller News publisher Doug Green. In this episode, Nethercott announces the launch of the Service Provider Executive Forum , a new initiative designed to connect and empower CSP and MSP leaders, especially in North America. Built around CPaaSAA’s extensive global ecosystem — now over 100 members strong — the Forum aims to provide business owners and executives with curated insights, networking opportunities, and access to the Alliance’s global research and advisory marketplace. The Forum will include: Monthly newsletters tailored for executive decision-makers In-person meetups and masterminds for networking and idea exchange Exclusive research content led by UK-based analyst Andrew Collinson Access to AI and data working groups , and early insight into transformative technologies like vCons Nethercott emphasizes that the Alliance is focused not only on cutting-edge innovation but also on practical enablement. CPaaSAA’s commitment to industry standards, such as IETF’s vCon, reflects its push to make AI implementation more effective and actionable across telecom operations. Learn more about the CPaaS Acceleration Alliance at: https://cpaasaa.com/ Read the Press Release at: https://telecomreseller.com/2025/05/13/cpaasaa-launches-the-service-provider-executive-forum-spef-to-empower-csp-msp-executives/…

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“What’s Your Number?” Phound Offers a Lifeline for Skype Users Facing Shutdown, Podcast

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“What’s Your Number?” Phound Offers a Lifeline for Skype Users Facing Shutdown, Technology Reseller News Podcast with Dave Erickson, Co-founder, Phound “Skype wasn’t born at Microsoft. It was born with a vibe—and we’ve built Phound around that same spirit,” says Dave Erickson, Co-founder, Phound. As Microsoft sunsets Skype, longtime users are left with a difficult question: What now? In this special episode of Technology Reseller News, publisher Doug Green sits down with Dave Erickson, co-founder of Phound, to discuss how Phound is stepping up to fill the void left by the closure of the iconic communications platform. Phound Offers Lifeline for Skype Users as Microsoft Shuts Down Service Erickson argues that Phound doesn’t just replace Skype—it upgrades it. Offering a familiar user experience built around phone numbers, affordable add-ons, and a frictionless onboarding process, Phound is positioning itself as the natural home for Skype's former user base. Unlike Teams, which targets enterprise workflows, Phound maintains the lightweight, accessible, and international-friendly features that made Skype a global success—complete with modern HD voice, full spam controls, verified caller identity, and porting options for legacy numbers. For just $5/month, users get a full suite of services: unlimited voice, SMS, online meetings for up to 1,000 participants, and the ability to restore or reclaim numbers that still matter—like that HVAC sticker with an outdated contact number. “People used Skype to talk to just a handful of trusted contacts,” Erickson reflects. “Phound respects that simplicity—but gives you more.” Phound’s special migration page makes the transition seamless for former Skype users. Visit https://phound.app/ to get started. Listen to the full podcast now and explore what Phound has built: the next step in personal and small-business communications.…

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DORA, Risk, and Resilience: What Carriers, MSPs, and MSSPs Need to Know Now, Supply Wisdom Podcast

for 11 dager siden

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DORA, Risk, and Resilience: What Carriers, MSPs, and MSSPs Need to Know Now, "DORA, Risk, and Resilience: What Carriers, MSPs, and MSSPs Need to Know Now" “You can outsource the function — but you can never outsource the risk.” That’s the stark reminder from Jenna Wells of Supply Wisdom, who joins Technology Reseller News Publisher Doug Green for a timely and wide-ranging conversation on the Digital Operational Resilience Act (DORA). Though it’s an EU regulation, DORA’s scope reaches far beyond Europe, impacting financial institutions, carriers, MSPs, MSSPs, and enterprises worldwide. Now in effect since January 2025, DORA requires firms to actively monitor and manage their third-party information and communications technology (ICT) providers — vendors that store, create, or share data. That’s a tall order in a hyper-connected world where cloud services, telecom carriers, and AI infrastructure are interwoven into every business process. Wells explains that DORA compliance begins with full visibility into your outsourced ecosystem. Organizations must first identify their entire vendor population, then drill down to understand which of those suppliers are truly critical. From there, they must implement continuous monitoring — not just annual risk reviews — and prepare robust backup plans to ensure operational continuity if a vendor falters. The implications for carriers and MSPs are particularly acute. These organizations are linchpins of global communications and critical infrastructure — and often rely on their own layers of third-party vendors. Wells stresses that identifying service concentration risks, establishing redundancies, and planning for hot rollovers are essential steps to avoid costly downtime and regulatory exposure. Drawing on her experience managing third-party risk at Iron Mountain, Wells underscores how tools like Supply Wisdom can simplify the path to compliance. By automating risk monitoring and surfacing early warning signs of disruption, organizations not only stay ahead of regulation — they gain a powerful competitive edge. With enforcement timelines progressing, Wells offers a clear message: DORA compliance is no longer a future issue. It's here. And those who act now will be better protected, more resilient, and more trusted by their customers and partners. Learn more: https://www.supplywisdom.com…

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Beyond Messaging: How Vibes is Turning RCS into a Business Platform for All Sizes, Podcast

for 14 dager siden

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“With RCS, brands don’t need to ask customers to download an app—they already have the experience in their pocket.” — Brian Garofola, CTO, Vibes In Part 2 of our Technology Reseller News podcast series, Brian Garofola, CTO of Vibes, returns to showcase how Rich Communication Services (RCS) is transforming from a messaging protocol into a full-fledged business platform—with practical applications for both Fortune 500 enterprises and local restaurants. Garofola joins TR publisher Doug Green to premiere a live demo video created by Vibes, highlighting how restaurant brands can use RCS to provide app-like experiences within native messaging apps. The demo, presented by Vibes’ Director of Marketing Mara Miller and Senior Product Manager Molly Zechar, walks through real-world use cases including: Scrollable carousels with interactive product images and offers Calendar and map integrations One-click reservations and order placements Seamless connections to mobile wallets and POS systems With Apple’s adoption of RCS in iOS 18 and growing carrier support, Vibes estimates that 70% of U.S. devices are already RCS-capable. That makes this channel highly accessible—no app download, no new behavior required. What’s more, Vibes offers low-code and no-code tools to help businesses of all sizes quickly build and launch RCS agents, turning a process that once took months into days. From online ordering at a donut shop to fraud alerts in banking, RCS delivers interactivity, reach, and ease of use in one channel. Watch the video and listen to the full conversation to see how RCS is becoming the new platform standard for business-to-consumer engagement. Explore more and try the live demo agent: https://www.vibes.com…

for 29 dager siden

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On this episode of Telecom Reseller news, Doug Green sits down with Zach Bennett, Microsoft Teams MVP and Principal Architect at LoopUp, a leading Cloud Telephony provider primarily concentrated on Microsoft Teams and the PSTN connectivity into Microsoft Teams via Direct Routing and Operator Connect. LoopUp enables multinational enterprises to consolidate their global telephony into one consistent vendor. Doug and Zach discuss how Teams Phone can be used as a full telephony replacement solution, how Direct Routing and Operator Connect can bring business telephony to the truly unified communications fold, the differences between Operator Connect, Direct Routing, and Calling Plans, and Microsoft’s Copilot and how it can influence Teams telephony. Additionally, they discuss how larger enterprises can deal directly with LoopUp’s expert in-house consultants and how LoopUp’s channel program can help organizations looking to get into the Teams telephony market. To learn more about LoopUp you can visit https://loopup.com. You can also find LoopUp in the Microsoft Teams admin center under the Operator Connect section where you can see LoopUp’s multinational coverage to find if LoopUp can fit with your business and help you consolidate your Teams telephony.…

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