Community IT Innovators Nonprofit Technology Topics podcast

Community IT Innovators Nonprofit Technology Topics

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<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/uncuffed">Uncuffed</a></span>

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Uncuffed

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Uncuffed empowers people in California prisons to tell their own stories. The award-winning collaboration between incarcerated student producers and professional journalists shines light on the human experience of people before, during, and after their prison terms. The new Season 4 is hosted by formerly incarcerated producer Greg Eskridge. https://www.WeAreUncuffed.org

Community IT Innovators Nonprofit Technology Topics

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Community IT offers free webinars monthly to promote learning within our nonprofit technology community. Our podcast is appropriate for a varied level of technology expertise. Community IT is vendor-agnostic and our webinars cover a range of topics and discussions. Something on your mind you don’t see covered here? Contact us to suggest a topic! http://www.communityit.com

217 episoder

#Tech #Community IT Innovators #Nonprofit #Nonprofit Technology #Nonprofit Management #Fundraising #Charity #Non-Profit #Business #Communities #Nonprofit Leadership #NGO #MSP #Managed Service #Outsourcing

Community IT Innovators Nonprofit Technology Topics

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Community IT Innovators Nonprofit Technology Topics

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Cybersecurity Awareness Training Tips pt 2 with Matt Eshleman 32:27

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Are your staff as ready as they can be for the next attack? Our cybersecurity training team manages hundreds of clients and shares our knowledge on what works to keep your staff prepared, not just scared. Matt Eshleman, our CTO and cybersecurity expert answers your questions on how to manage frequent, timely, and engaging training . Part 1 covers the cybersecurity landscape and types of threats facing nonprofits, our framework for how to think about cybersecurity and where staff training fits in your strategy, and the basic philosophy of security awareness training. Pt 2 gets into the details and examples of a typical cybersecurity training program, and Matt answers audience Q&A. Cybersecurity Awareness Training Tips We often say that staff training is a foundation for cybersecurity protections . As the risks are always evolving, your training needs to be current too. Gone are the days when your staff could be adequately protected by watching an hour long video with a quiz once a year. But managing more frequent training is difficult. We will discuss the tool we use, KnowBe4 , which makes it easy to stay up to date and administer training to all staff. There are other training tools out there that work for nonprofit staff – the most important tip is to commit to training and to prioritize it as a team. Your staff and leadership are your best defense of the organization you care about. In addition, with new auditing requirements SAS145 your auditor must assess IT risks to your financial processes – and it will be necessary to demonstrate staff cybersecurity training in your audits. Learn about these issues and more with our experts! If you’ve been putting off implementing a comprehensive cybersecurity awareness training regime, don’t wait any longer. Join CTO Matthew Eshleman and host Carolyn Woodard to learn how to implement an up-to-date and flexible cybersecurity awareness training program this year. As with all our webinars, this presentation is appropriate for an audience of varied IT experience. Community IT is proudly vendor-agnostic and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community. There are multiple cybersecurity awareness training vendors with products that work for nonprofits. We will be discussing the tool we have selected and use, KnowBe4 , which offers nonprofit discounts, but our insights and tips will be useful no matter what training program you are using, or if you want to create and run cybersecurity awareness training in house. Many questions asked at registration or live at the virtual event will be answered in the transcript. Check back after the webinar for additional resources. _______________________________ Start a conversation :) Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/ email Carolyn at cwoodard@communityit.com on LinkedIn Thanks for listening.…

Community IT Innovators Nonprofit Technology Topics

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Community IT Innovators Nonprofit Technology Topics

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Google Tips for Nonprofits with Tiff Parker 12:09

for 25 weeks siden12:09

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Tiff Parker is an expert in Google Workspace support, having used Google Workspace herself throughout her career and developing a practice as an in-house expert to our clients who use Google Workspace. Carolyn asked Tiff for her tips on features to use and things to know about Google Workspace at the office. The takeaways: Know the difference between My Drive and Shared Drives, and set up Shared Drives for anything that you will want access to after a staff member leaves your organization. Step by step instructions to set up Shared Drives can be found in the Google knowledge center and can be done by “non technical” staff. Be thoughtful about creating the Shared Drives architecture and assigning access. Train your existing and new staff on your expectation for saving and collaborating on files using Shared Drives. Google uses the acronym “2SV” for second factor verification. Similar to Multi-Factor-Authentication (MFA,) you can use any authenticator (including Google’s) or have a text or call sent to your phone. Whatever you use, the important thing is to REQUIRE 2SV for any account that your staff log into. Use Google Groups to save money on licenses and make it easier for teams or committees to collaborate. You can set up Google Groups with a single email address such as “contact@yourdomain” and all the members can see and respond. Groups has a lot of great use cases at nonprofits. Google Calendar has an option for “rooms” that you can use for many resources you may want to be able to reserve, like projectors and other AV equipment if you are still using a physical office. Thank you, Tiff, for these useful tips! If you have more Google Workspace questions, or have a great tip to share, get in touch ! Presenter: Tiff Parker joined Community IT Innovators as an IT Business Manager (ITBM) in October 2023. She brings over 17 years of experience working in nonprofit technology. As an ITBM, she guides clients through implementation of effective technology investments and utilizing efficient IT services in direct support of their missions. She also assists clients with long-term planning, budgeting, and strategic goals. The Community IT ITBM service provides an outsourced IT manager to clients at a reduced cost to hiring and having an IT manager on staff. These managers are a resource dedicated to matching technology solutions to clients’ business needs. The ITBM makes recommendations on IT investments, training programs, maintenance, and licenses. They help the client be forward-looking, and act as a vendor-agnostic, trusted advisor with deep knowledge of the nonprofit IT software and platforms available. Because Community IT works in partnership with clients to manage long-term IT needs, the ITBM relationship with the client makes them a true asset. Prior to coming to Community IT, Tiff was the IT Director for an environmental nonprofit where she was responsible for the overall vision, planning, implementation, management and support of their various information systems, data, policies, and processes. Tiff graduated from Virginia Tech in 2007. She holds the Microsoft 365 Fundamentals MS 900 certification. _______________________________ Start a conversation :) Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/ email Carolyn at cwoodard@communityit.com on LinkedIn Thanks for listening.…

Community IT Innovators Nonprofit Technology Topics

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Managing a Few Macs at Your Nonprofit with Nura Aboki 38:46

for 26 weeks siden38:46

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Senior Consultant Nura Aboki explores best practices on supporting one or two Macs when everyone else is on Windows laptops. Nura and Carolyn discussed the ins and outs of supporting a few staff members and managing a few Macs, whether in a Microsoft 365 or Google Workspace environment. The days of leaving your Mac users to manage their own devices are long gone – current cybersecurity risks require full management of ALL your end users. You might try to get all your staff on the same laptops, but Mac users really love their Macs and are reluctant to give them up. How can you best ensure their device is secure while letting them use the machine that makes them the most productive? There are a lot of advantages to allowing Mac users to keep their Macs . It increases the pool of qualified talent you can hire, and can make your office more able to recover from cyber attacks by having a variety of laptops running different systems even if they are united on Microsoft or Google platforms. Nura recommends starting with policy – even if you are only managing a few Macs, you are going to want to include those users in your Acceptable Use Policies. You’ll also want to document the expectations on your IT team or IT provider for their level of Mac support. Second, do not leave your Mac users behind in terms of IT support. If you allow them, support them. If you are hiring for an internal IT team, ensure the ability to support Macs. And if you are hiring outsourced IT, be thorough in questioning their support agreement to manage a few Macs. Finally, Nura gave us some ideas in three issues: on what one thing nonprofits could do to better support Mac users, what Mac users would do differently, and what Apple could do to better at the enterprise level in addition to the individual level. _______________________________ Start a conversation :) Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/ email Carolyn at cwoodard@communityit.com on LinkedIn Thanks for listening.…

Community IT Innovators Nonprofit Technology Topics

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Nonprofit Tech FOMO (Fear Of Missing Out) pt 2 27:01

for 27 weeks siden27:01

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Does your organization struggle to match your IT to your actual business needs? Learn how to right size your IT and get rid of FOMO. In pt 1, Johan, Pat and Carolyn discuss Tech FOMO and the reasons nonprofits are susceptible to feeling it. They ask the webinar audience about their last new tech implementations and explore everyone’s current FOMO, AI. In part 2, Pat walks us through an IT decision making pathway (which you can download below) and Johan answers audience questions. Fear of Missing Out (FOMO) is a natural human condition. And when it comes to technology, shiny new tools and platforms can seem very shiny. Add in tech giants’ large marketing budgets and vendors who pressure you to keep up with the latest and greatest, and you can feel like you constantly need to move to the newer, better solution to get the latest features, or you will be missing out. What if you could escape the cycle of reacting to new technology marketing by firmly establishing a new tech decision making process based in your nonprofit’s needs, with flexibility and vision, that includes a mechanism to thoughtfully evaluate where you want to go with your nonprofit technology over time? Join CEO Johan Hammerstrom and Director of Information Systems and Technology Pat Sprehe for this webinar to learn how to assess your nonprofit’s readiness for new technology. Give your leadership team practical tools to evaluate new technology wants vs needs. Is your nonprofit suffering from new tech FOMO? Free Download: IT Decision Making Cheat Sheet For Nonprofits As with all our webinars, this presentation is appropriate for an audience of varied IT experience. Community IT believes strongly that your IT vendor should be able to explain everything without jargon or lingo. _______________________________ Start a conversation :) Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/ email Carolyn at cwoodard@communityit.com on LinkedIn Thanks for listening.…

Community IT Innovators Nonprofit Technology Topics

for 43 weeks siden38:22

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What are the main ways AI impacts nonprofit cybersecurity risks? Social engineering, trust, and data risks are the three big areas where AI will have impacts on cybersecurity at nonprofits that you need to be aware of. Whether or not your organization is using AI, these are areas where hackers are definitely using AI to devise new methods of attack. Matt Eshleman, CTO at Community IT, recommends creating policies that address the way your staff uses AI – if you haven’t updated your Acceptable Use policies recently, AI concerns are a good reason to do that. He also recommends taking an inventory of your file sharing permissions before AI surfaces something that wasn’t secured correctly. Finally, make sure your staff training is up to date, engaging, and constant. AI is creating more believable attacks that change more frequently; if your staff don’t know what to look out for you could fall for the newest scams or accidentally share sensitive data with a public AI generator. Community IT has created an Acceptable Use of AI Tools policy template ; you can download it for free. And if you are trying to update or create policies but don’t know where to start, here is a resource on Making IT Governance Work for Your Nonprofit . Good Tech Fest is a global virtual conference on how you can responsibly use emerging technologies for impact. Whether it’s AI, web3, machine learning, or just simple mobile and application development, Good Tech Fest is the place to hear from practitioners using these technologies for impact. As with all our webinars, these presentations are appropriate for an audience of varied IT experience. Community IT is proudly vendor-agnostic and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community. Presenter: As the Chief Technology Officer at Community IT, Matthew Eshleman leads the team responsible for strategic planning, research, and implementation of the technology platforms used by nonprofit organization clients to be secure and productive. With a deep background in network infrastructure, he fundamentally understands how nonprofit tech works and interoperates both in the office and in the cloud. With extensive experience serving nonprofits, Matt also understands nonprofit culture and constraints, and has a history of implementing cost-effective and secure solutions at the enterprise level. Matt has over 22 years of expertise in cybersecurity, IT support, team leadership, software selection and research, and client support. Matt is a frequent speaker on cybersecurity topics for nonprofits and has presented at NTEN events, the Inside NGO conference, Nonprofit Risk Management Summit and Credit Builders Alliance Symposium, LGBT MAP Finance Conference, and Tech Forward Conference. He is also the session designer and trainer for TechSoup’s Digital Security course, and our resident Cybersecurity expert Matt holds dual degrees in Computer Science and Computer Information Systems from Eastern Mennonite University, and an MBA from the Carey School of Business at Johns Hopkins University. _______________________________ Start a conversation :) Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/ email Carolyn at cwoodard@communityit.com on LinkedIn Thanks for listening.…

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