Immigrants Can Help podcast

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Immigrants Can Help

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This podcast is a part of the project ‘Immigrants Can Help’ offered by ‘Connecting Humans Career Consultancy’ where we share success stories of immigrants that may help you succeed in your professional journeys.

3 episoder

Immigrants Can Help

1
My professional journey - Vipin Vijayan 48:32

for 5 years siden48:32

48:32

A conversation with Vipin Vijayan who currently works for IBM in Halifax. He is of Indian origin and grew up in Oman in the Middle East. He shares how he ended up working for IBM after studying business (banking, finance, corporate and securities law) at Saint Mary's University in Halifax. He shared what prior work experiences he has had, and how they contributed to his decision of studying business. He shared his experience negotiating salaries and keeping his options open before he selected IBM to work. Vipin also gave us some tips on how to become successful and build ourselves in our jobs. He shared his recipe (principles) that has helped him grow within his team and organization. He also shared some interesting tips for international students and gave us some overview of how to proceed in Halifax as an international student. He also shared his hopes and expections with his career and offered help to anyone who has any questions. We can connect you to him, if there are any questions that you think he could help you answer. We hope you enjoy the podcast. Please share with your loved ones, especially if they want to learn about various career options mixed with REAL LIFE STORIES. Follow us on Social Media: FB: https://www.facebook.com/immigrantscanhelp LinkedIn: linkedin.com/company/immigrantscanhelp Instagram: instagram.com/immigrantscanhelp --- Send in a voice message: https://podcasters.spotify.com/pod/show/immigrants-can-help/message…

Immigrants Can Help

1
My professional story - Youji Cheng 48:49

for 5 years siden48:49

48:49

Youji Cheng is a scientist who has lived in Canada for 8 years and runs a social enterprise Scientists of Maritime’ . He shared how his childhood and his mother was an influence in developing his interest in chemistry and science. He shared how he found his mentors as he started on a path towards his scientific journey. He also shares how he ended up in the field of Computational Chemistry. He also shares how he identified his interests and provides some strategies for others to start/ navigate their journeys in a scientific career. Follow us/ reach out if you folks have any questions at any of our social media channels. LinkedIn; https://www.linkedin.com/company/immigrantscanhelp. Facebook: https://m.facebook.com/immigrantscanhelp/. Instagram.com/immigrantscanhelp --- Send in a voice message: https://podcasters.spotify.com/pod/show/immigrants-can-help/message…

Immigrants Can Help

1
My professional story - Ivan Okello 34:43

for 5 years siden34:43

34:43

In this episode we interview Ivan Okello; who recently completed his Masters at Dalhousie University under the Faculty of International Development Studies. Ivan works as a Black Student Advisor at Mount Alison University in New Brunswick. Ivan shares his journey from Kampala, Uganda to coming to Atlantic Canada. He talks about thinking differently from his peers in Uganda and choosing to do Undergraduate studies in 'Gender & Women studies'. He shared how he 'Made it' in Atlantic Canada and how he attracted opportunities to work during his studies at Dalhousie University. He also shared with us, his process of locating and prospecting a job. In a nutshell, anyone interested in Social sciences or wanting to work in a similar field should listen to Ivan's story. Hope you enjoy the podcast!!! :) :) Follow Immigrants Can Help on social..... https://www.linkedin.com/company/immigrantscanhelp https://www.facebook.com/immigrantscanhelp https://www.instagram.com/immigrantscanhelp --- Send in a voice message: https://podcasters.spotify.com/pod/show/immigrants-can-help/message…

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Podcaster verdt å lytte til

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42