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Change That Binds with Vivian Phillips Husband, PhD
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Welcome to the Change That Binds Podcast…where we spotlight customer-centered professionals and customer experience experts whose job it is to make best in class service experiences happen through change initiatives within service delivery channels. Whether you've just started your journey to creating best in class service experience or well on your way, you'll be inspired by insights from our guests on how to lead change that creates remarkable customer experiences.
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