The Ospreys Eyrie podcast

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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

for 10 dager siden22:42

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22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

The Ospreys Eyrie

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A podcast by the fans and for the fans of the Ospreys region. Chatting with fans. Coaches and players - quite often arguing with those from other regions.

61 episoder

#Sports #Rugby #Lee Griffith

The Ospreys Eyrie

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A podcast by the fans and for the fans of the Ospreys region. Chatting with fans. Coaches and players - quite often arguing with those from other regions.

61 episoder

#Sports #Rugby #Lee Griffith

All episodes

The Ospreys Eyrie

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A Mark of Intent 39:41

for 4 hours siden39:41

39:41

Zach, Nick, Josh and Grant are joined by Jack to talk through a comprehensive victory against the Scarlets, look back at Dan Biggar's career and look ahead to Lyon this weekend Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Ospreys Eyrie

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Derby Day Disappointment 44:01

for 8 dager siden44:01

44:01

Zach, Nick, Josh and Grant react to the rumour mill around the Ospreys this week, despair at the thoughts of a scarlets victory and get excited about this weekend's game. Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Ospreys Eyrie

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43, the Magic Number 53:15

for 15 dager siden53:15

53:15

Zach, Grant, Nick and Josh discuss the details on our new home, look back at the Connacht Game and chat about this weekends trip to the Scarlets - it is going to be awesome so get your tickets now. #Ospreys #Welshrugby #URCgo Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Ospreys Eyrie

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Real Rugby Returning 34:21

for 22 dager siden34:21

34:21

Zach, Nick, Josh and Grant do their best to avoid discussing last Saturday - focussing instead on the Under 20's on Friday and then look ahead to the Connacht game and the chances of salvaging Welsh pride. #Welshrugby #WalesRugby #Ospreys #URC #OspvCon Learn more about your ad choices. Visit podcastchoices.com/adchoices…

The Ospreys Eyrie

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The Richie Pugh interview 39:28

for 5 weeks siden39:28

39:28

Nick sits down with Richie Pugh, current Wales U18's Head coach and U20's skills coach to discuss his journey from Bishop Gore school, through the Ospreys, into International 7's and then into coaching - a long and fascinating career as well as some great hair styles! #Ospreys #Wales #Pathway #Welshrugby Learn more about your ad choices. Visit podcastchoices.com/adchoices…

The Ospreys Eyrie

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The Scottish Play/Game 27:58

for 5 weeks siden27:58

27:58

Five tries at Scotsoun and Jack to the rescue! Josh and Nick are joined by Grant from the Osprey Supporters Club to reflect on a famous win. Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Ospreys Eyrie

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Big Name Signings at the Ospreys 37:58

for 6 weeks siden37:58

37:58

Nick and Zach review the weekends winning fixtures, the news in Ospreylia and look forward to Glasgow away. #Ospreys #Welshrugby #Walesrugby #URC Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Ospreys Eyrie

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The Rumour Mill Commences at the Eyrie 56:11

for 7 weeks siden56:11

56:11

Zach, Josh and Nick look back at the week in Welsh rugby, start Harri Deaves' political career and talk through potential signings for the Ospreys. #Ospreys #Welshrugby #Walesrugby Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Ospreys Eyrie

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Those boys - They Don't Want it 36:44

for 8 weeks siden36:44

36:44

Zach and Josh have a look back through one of the quieter weeks in Welsh rugby and look forward gleefully to the matchup against Leinster this weekend. #OspvLei #Ospreys #WelshRugby #Walesrugby Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Ospreys Eyrie

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The Lance Bradley interview 32:48

for 8 weeks siden32:48

32:48

An exclusive catch up with Lance Bradley just over a year since he first took over as Osprey CEO. We hear his thoughts about changing a coach during the season and the PRA (2025) with WRU. He also gives an update on the exciting move to St Helen’s. #Ospreys #Welshrugby #StHelens #URC Learn more about your ad choices. Visit podcastchoices.com/adchoices…

The Ospreys Eyrie

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The Ospreys Supporters Club special 48:52

for 9 weeks siden48:52

48:52

Zach, Josh and Nick are joined by Grant Berni Vice Chair of the Ospreys Supporters club to talk about the club, Wales' performance against France and a look back on the season so far. #Ospreys #URC #WalesRugby #6Nations Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Ospreys Eyrie

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‘The Times They Are A Changin 54:58

for 10 weeks siden54:58

54:58

Zach, Josh and Nick look back at a comprehensive home win for the Ospreys over Benetton and the players that impressed. They give their hopes for the Ospreylian boys in team Cymru for the match in Paris and they also discuss their player and moment of the recent block but do you agree? Learn more about your ad choices. Visit podcastchoices.com/adchoices…

The Ospreys Eyrie

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When the Ospreys found the winning habit 52:43

for 11 weeks siden52:43

52:43

New presenter Josh joins Zach, Nick and Lee G to discuss the win in Pau, the next round of europe and the return of the #URC, They also manage to squeeze in a bit of a community rundown and a look at the Under 20;s in the Wales squad. #Ospreys #WalesRugby #Swansea #Welshrugby #URC Learn more about your ad choices. Visit podcastchoices.com/adchoices…

The Ospreys Eyrie

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Ospreys flying in Europe. 1:07:07

for 12 weeks siden1:07:07

1:07:07

Jamie steps in for Lee to chat all things Ospreys with Nick and Zach. We chat about the win over Newcastle, the trip to Pau and we pick the bones out of the Wales Six Nations squad. #Ospreys #Welshrugby #EPRC #URC Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Ospreys Eyrie

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The season starts now - ish 47:01

for 13 weeks siden47:01

47:01

The boys are back after a Christmas break with Nick and Zach joining Lee G to discuss the Festive derbies, rugby life after Toby, the start of the new era, the Festive derbies and the rest of the season Learn more about your ad choices. Visit podcastchoices.com/adchoices

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