The Free Toaster podcast

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E024 - Playing The Game In Reverse 12:28

for 13 dager siden12:28

12:28

Marketers sometimes like to enter new channels gradually, conservatively even. This works in many channels like paid search, social, and direct mail. But for fintechs, entering new affiliate channels like this can have catastrophic consequences. In today's Podcast, I share why entering into new affiliate marketplaces "cautiously" can be dangerous for new entrants. As an alternative, I'll walk you through how to play the game in reverse. Note: If you want to hear more about this in future Podcasts, email me at carlos@newmarketgrowth.com with your questions. ***** A word from our sponsor, Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=apr A word from our sponsor, New Market Growth: New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com Subscribe to the Free Toaster Newsletter: www.thefreetoaster.com/…

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E023 - Colin Gardiner, General Partner at Yonder Ventures 1:02:33

for 24 dager siden1:02:33

1:02:33

We chat with Colin about how AI is changing marketplaces. His thesis: “The rise of agentic AI will transform marketplaces from passive aggregators to active facilitators of transactions.” To learn more, check out Colin’s take on how AI will revolutionize marketplaces: https://www.gardinercolin.com/p/ai-and-marketplaces-agent-led About Colin Gardiner Former economics/statistical researcher that now loves building sticky consumer facing products via iterative data-driven methods. Built products for both large corporations and seed level startups, always with a primary focus on acquisition, conversion and monetization. ***** A word from our sponsor, Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=apr A word from our sponsor, New Market Growth: New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com Subscribe to the Free Toaster Newsletter: www.thefreetoaster.com/…

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E022 - Jason Steele, Credit Card and Award Travel Expert 51:48

for 29 dager siden51:48

51:48

We sit with credit card expert Jason Steele about what's happening behind the scenes in the industry. Jason shares how he went from tech work to becoming a respected credit card authority who writes for major publications and runs CardCon, the credit card industry conference. We discuss: The "Coupon Book Problem" - Premium cards are becoming more complex with endless small benefits ($6 at Dunkin', $10 off wireless) that frustrate consumers. Jason explains why this creates space for simpler card offerings that deliver clear value. What Drives Card Choices - Discover why exclusivity and status perks (like early access to products or "skip-the-line" privileges) might be more powerful than cash back for attracting high-value customers. Will shopping for cards change in an AI future? - The conversation explores whether consumers are moving away from traditional comparison sites toward trusted influencers and whether AI could personalize recommendations based on spending patterns. Also: Why metal cards might affect spending behavior How credit unions approach card benefits differently The power of word-of-mouth in card marketing What makes people share positive card experiences And remember: Jason conference — CardCon — happens May 6-8 in Deerfield Beach, Florida. Use code "TOASTER" for $50 off registration at cardconexpo.com. Where to find Jason: LinkedIn https://www.linkedin.com/in/jason-steele/ ***** A word from our sponsor, Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=apr A word from our sponsor, New Market Growth: New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com Subscribe to the Free Toaster Newsletter: www.thefreetoaster.com/ Want to chat with Carlos Caro, our host? Find him at carlos@newmarketgrowth.com…

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E021 - Tim Li, CEO at LendAPI 1:01:01

for 6 weeks siden1:01:01

1:01:01

LendAPI lets you create application flows, credit decision engines, and complete lending products through simple drag-and-drop tools—all without hiring engineers or spending millions. You can build and launch lending products quickly and efficiently, then use a working product to raise venture capital. Even non-financial businesses like boat dealerships are using it to replace clunky Excel-based applications. Tim in unsually transparent as an early stage founder. He shared: $3.5 million in seed funding raised just four months ago How many applications they process daily How many lenders use the platform The company’s ARR and target before raising more capital LendAPI connects with all three credit bureaus, loan servicing systems, and identity verification providers that you work with daily. Tim's vision is to become the "WordPress of lending"—making it easy for your clients to launch financial products without technical expertise. Where to find Tim: LinkedIn https://www.linkedin.com/in/timothytli/ Substack (Tim’s build-in-public blog) https://substack.com/@lendapi LendAPI https://www.lendapi.com/ ***** A word from our sponsor, Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=mar A word from our sponsor, New Market Growth: New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com Subscribe to the Free Toaster Newsletter: www.thefreetoaster.com/ Want to chat with Carlos Caro, our host? Find him at carlos@newmarketgrowth.com…

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E020 - Guru Sethupathy, Founder & CEO at FairNow 39:38

for 7 weeks siden39:38

39:38

In this episode, I catch up with my old Columbia PhD classmate Guru Sethupathy , founder of FairNow, an AI governance platform for financial services. About AI Governance: Involves three key components: Monitoring AI performance, explainability, and bias Ensuring compliance with financial regulations Establishing clear AI policies and procedures Why It Matters for FinTechs: Often viewed as a cost center but becomes a strategic advantage Becomes critically important during partner due diligence "Light touch" governance is better than scrambling reactively Risk of bias or compliance issues can be existential for startups Explainability Benefits: Meets regulatory requirements Improves customer experience Enhances operational understanding Helps identify performance optimization opportunities Resources: Learn more at fairnow.ai Contact: guru@fairnow.ai A word from our sponsor, Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=mar Subscribe to the Free Toaster Newsletter: www.thefreetoaster.com/ Want to chat with Carlos Caro, our host? Email him at carlos@newmarketgrowth.com…

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E019 - Greg Cox, Group CEO at Quint Group (Monevo) 39:56

for 9 weeks siden39:56

39:56

In this episode, we speak with Greg Cox , CEO of Monevo, to discuss their recent acquisition by TransUnion and how they're transforming credit offer distribution. Greg explains how Monevo serves as a technology layer connecting lenders and publishers, allowing lenders to distribute highly qualified credit offers to third-party websites and aggregators. The platform helps lenders target the right customers across multiple digital channels while improving conversion rates. Highlights: How Monevo's technology handles model hosting and decisioning, with flexibility for lenders to host models with Monevo, TransUnion, or their own platforms Their extensive publisher network, including major players like Lending Tree, NerdWallet, Credit Karma, and Clear Score The company's bootstrapped journey from a £25,000 investment to a TransUnion acquisition How their solution dramatically reduces soft inquiry costs for lenders Different types of offers presented to consumers (pre-approved, pre-qualified, qualified) Future plans following the TransUnion acquisition, including expansion into new verticals beyond personal loans and credit cards Greg shares insights on how Monevo makes both lender and publisher relationships more efficient by improving approval rates, boosting monetization for publishers, and delivering better-qualified users to lenders - all while maintaining flexibility in commercial agreements that align with good outcomes for all parties. A word from our sponsor, Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=mar Subscribe to the Free Toaster Newsletter: www.thefreetoaster.com/ Want to chat with Carlos Caro, our host? Email him at carlos@newmarketgrowth.com…

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E018 - Rich Walker, Direct Mail Deep Dive 1:39:36

for 12 weeks siden1:39:36

1:39:36

Rich Walker is a 35-year industry vet who’s been responsible for over 10 billion pieces of Direct Mail. Rich has led direct marketing teams at Capital One, the Winterberry Group, Deluxe Corporation, 2nd Order Solutions, and more recently, Aven. He also ran his own consulting shop - Pilot Performance Marketing - focused on helping lenders solve Direct Mail. So we jumped at the opportunity to get his take on how lenders can leverage Direct Mail to grow their customer acquisition programs. We Discuss: 1️⃣ Why Direct Mail still matters -$3B in spend per year -The power of pre-screened marketing 2️⃣ Who should explore Direct Mail -High response, low LTV -Low response, high LTV -Breakdowns by product category 3️⃣ Direct Mail vs. other channels -How does it compare to affiliate marketing? -Attribution and overlaps 4️⃣ Unit economics -Cost per piece at scale (and subscale) -How costs breakdown by postage, data, creative/printing -Typical CACs & response rates 5️⃣ The mechanics of a campaign -Checklist of how to go to market -Typical GTM timelines -How to go from 0 to in market in 8 weeks 6️⃣ Building or renting a Direct Mail function -Case for keeping in-house -Case for out-sourcing 7️⃣ Optimizing the 3 big levers -List (targeting and modeling) -Offer -Creative 8️⃣ Ways to solve attribution -Invitation codes, QR codes, vanity URLs -GEO holdout tests 9️⃣ The future of Direct Mail A word from our sponsor, Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=feb Subscribe to the Free Toaster Newsletter: www.thefreetoaster.com…

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E017 - Congruence 10:51

for 13 weeks siden10:51

10:51

What is Congruence? Aligning messaging from your ad, to your landing page, to your final conversion steps creates lift in your marketing funnel, reducing your CACs and increasing your customer acquisition volumes. It sounds elementary. Yet many organizations forget to do it. Today we dig into examples of marketing from Wells Fargo and Discover to illustrate what it means to be Congruent across your marketing funnel. The visuals from our Newsletter will help: https://www.thefreetoaster.com/p/congruence A word from our sponsor, Spinwheel: Streamline your lending application pages with 2-fields. To see a demo, click below to chat with their Head of Growth. https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=feb Subscribe to the Free Toaster Newsletter: www.thefreetoaster.com…

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E016 - Kevin Bennett, CEO at Further 28:19

for 14 weeks siden28:19

28:19

We chat with Kevin Bennett, a successful entrepreneur who helped grow Caribou to a billion-dollar company. Now, he's back with Further, a platform focused on helping people afford their first homes. Kevin shares important lessons for early-stage founders and gives practical advice for growing a business. We Discuss: Product vs. Distribution: Kevin explains why both product development and getting your product to customers are equally important. Experimenting with Marketing: Kevin talks about the need to test different marketing channels and how to do it quickly. Evaluating Marketing Channels: Kevin shares a simple framework to decide if a marketing channel is worth investing in: Does it resonate with your audience? Can it scale as you grow? Are the economics (costs and returns) good? How stable is the channel or partnership? Speed and Cycle Time: Kevin emphasizes the need to test ideas fast and make decisions quickly. Strategic Partnerships: Kevin talks about the value of finding strong partners who can help your business grow. A word from our sponsor, Spinwheel: Streamline your lending application pages with 2-fields. If you’re anything like us, friction on application pages makes you nauseous. It makes your CACs go up. It makes your volumes drop. It causes your CFO and CEO to say mean things. The trouble is, application friction isn’t easy to fix. Your prod/eng is busy. We get it. Spinwheel’s APIs streamline a lending application form with just a phone number and a birthdate - like magic (but it’s really just smart tech)! Then you get a 20-30% lift in your application rate. Additionally, they can give you real-time, verified consumer credit data and seamless payment processing, which can help you serve customers beyond the initial application. To see a demo, click below to connect with their Head of Growth and see this thing in action. https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=jan Subscribe to the Free Toaster Newsletter: www.thefreetoaster.com…

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E015 - Tomas Campos, CEO at Spinwheel 48:39

for 17 weeks siden48:39

48:39

We sit with Tomas Campos, CEO at Spinwheel. Spinwheel’s product caught my attention because affiliate marketers could use their product to reduce the friction in their application processes. Timestamps: (00:00) Meet Tomas Campos, CEO of Spinwheel (02:30) Ideal customers and use cases (06:30) Success metrics (12:35) Challenges building the business (15:37) Partnering with lenders (22:41) Uplift from pre-filling application forms (28:12) What holds lenders back from buying (34:10) The NerdWallet integration (36:05) Other challenges lenders have (46:52) Bank account verification (47:10) Wrap up Where to find Carlos: LinkedIn Twitter/X Where to find Tomas: LinkedIn Find Us: Don't forget to subscribe and review our show. If you’re interested in being a guest, email me at carlos@newmarketgrowth.com.…

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E014 - David Nohe - Unpacking the CFPB's Rule 1033 on Open Banking 41:40

for 17 weeks siden41:40

41:40

We sit with David Nohe, CEO of FinGoal, to discuss the CFPB’s Rule 1033 on Open Banking and the implications it has for bank marketers. Timestamps: (00:00) David Nohe, CEO of Fingoal (01:59) The 101 on CFPB Rule 1033 (09:32) Consumer consent (18:04) Future of subscription models (22:52) Funnel dynamics / friction (24:09) Credit bureau vs. open banking data (26:43) Why be concerned or optimistic (32:10) Banks' strategic opportunities (41:37) Wrap up and dinner bet Where to find Carlos: LinkedIn Twitter/X Where to find David Nohe: LinkedIn Twitter/X - @fingoaldavid References: Ten Take-Aways on 1033 for Community Bankers https://www.linkedin.com/pulse/ten-take-aways-1033-community-bankers-david-nohe-yo8cc/?trackingId=WR0OUVGdRGahil7tCSZ48w%3D%3D Find Us: Don't forget to subscribe to Affiliate Marketing for Lenders. If you’re interested in being a guest on the show (or if you have questions for a future episode), send me a note on LinkedIn, Twitter/X, or at carlos@newmarketgrowth.com.…

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E013 - Personalization - The Case For Building Hyper-Niche Products 16:18

for 17 weeks siden16:18

16:18

Personal finance platforms (like Credit Karma) are now at scale, with the ability to recommend products at the 1:1 user level. Further, they’re incentivized to recommend niche products that are highly customized to each user. Lending products, however, are designed for mass audiences. This disconnect presents a huge opportunity for lenders. Timestamps: (00:00) Why personalization matters (04:06) Hyper-niche lending products (05:37) Social media and niche content (08:43) Opportunities in financial services (12:57) Where I see this all going (15:01) Wrap up Where to find Carlos: LinkedIn Twitter/X References: The case for building hyper-niche lending products https://www.thefreetoaster.com/p/hyper-niche-lending-products Find Us: Don't forget to subscribe to Affiliate Marketing for Lenders. If you’re interested in being a guest on the show (or if you have questions for a future episode), send me a note on LinkedIn, Twitter/X, or at carlos@newmarketgrowth.com.…

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E012 - Tim Hong, CPO at MoneyLion 45:00

for 17 weeks siden45:00

45:00

Today we chat with Tim Hong, the Chief Product Officer at MoneyLion. He walks us through a partnership they’ve built with Plaid and other data providers to offer cash flow data at the marketing stage to lenders in the Engine marketplace. Timestamps: (00:00) Tim Hong, CPO at MoneyLion (04:06) The Engine marketplace (12:02) Open banking and UX (22:48) User permissioned data (25:15) Sharing bank credentials (27:25) Cashflow data in lending (31:09) Spark platform (37:20) Future of open banking (44:17) Wrap up Where to find Carlos: LinkedIn Twitter/X References: Plaid & MoneyLion’s announcement: “The power of cash flow underwriting with instant onboarding: Introducing Layer and Consumer Report” https://plaid.com/blog/layer-consumer-report-instant-onboarding/ Carlos’ piece: “Where's The Consumer Demand For Cash Flow Underwriting (CFU)?” https://www.thefreetoaster.com/p/where-is-the-demand-for-cash-flow-underwriting Find Us: Don't forget to subscribe to Affiliate Marketing for Lenders. If you’re interested in being a guest on the show (or if you have questions for a future episode), send me a note on LinkedIn, Twitter/X, or at carlos@newmarketgrowth.com.…

for 17 weeks siden18:00

18:00

What we learned about brand marketing from New Balance's turnaround. TL;DR - For 15 years, New Balance watched its revenues decline. Consumers saw its sneakers as “dad shoes”—safe, comfortable, but uncool. Traditional direct-response marketing wasn’t reversing the trend. In April 2020, a new CMO, Chris Davis, arrived with a bold idea: flip the marketing mix from a 70% reliance on direct-response ads to a brand-led approach. It was a big gamble that took nearly 19 months to pay off, but when it did, New Balance emerged as a revitalized global brand. Written version: https://www.thefreetoaster.com/p/how-new-balance-s-cmo-turned-around-a-15-year-decline About Us: The Free Toaster is a newsletter for at the intersection of marketing, lending, and fintech. We deliver news, data, and insights (like today's episode) to help you acquire more customers. Sign up to get it shipped weekly to your inbox. www.thefreetoaster.com This show is produced by Ghostmode.co, a media production studio for B2B Newsletters & Podcasts. To discuss how we can help with your show, contact us at nick@ghostmode.co .…

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