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The Agile Brand with Greg Kihlström®


1 #676: The consumer is no longer navigating the map—they are the map, with Ken Hughes, the King of CX 36:22
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The consumer is no longer navigating the map—they are the map. Welcome to the era of the Blue Dot Consumer: always centered, always scrolling, and always expecting the world to orbit around them. What does that mean for your brand? Everything. From the rise of instant gratification to the evolution of seven—yes, seven—active generations, the customer experience game has changed forever. Today’s guest is Ken Hughes, also known as The King of CX—is a consumer behavioralist, futurist, and one of the world’s leading authorities on customer experience. He’s here to break down how digital evolution, generational shifts, and consumer expectations are reshaping the rules of engagement for brands of all sizes. About Ken Hughes Ken Hughes is one of the World's Leading CX Strategists and Consumer Behavioralists in Customer Experience, Marketing, Branding, Innovation and AI. Known internationally as The King of Customer Experience. Author of the marketing blog ‘The Blue Dot Consumer’, with tens of thousands of readers exploring his content on consumer values, marketing, branding and customer experience every month. His research and work is utilized by global brands, industry associations and universities across all six continents. His client list is a who’s who of global brands, from Google, Starbucks, the NFL, and TikTok, to Walmart, Coca-Cola, IKEA and PayPal) to understand the changing nature of the brand connection across the consumer generations, and prepare for the future. He describes himself as a social science Frankenstein – his interests are part sociology, part anthropology, part consumer psychology and part cyber behaviouralism. Previously CEO of an insight agency, a TED speaker, a university lecturer and actor RESOURCES King of CX: https://www.kenhughes.info/ The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Online Scrum Master Summit is happening June 17-19. This 3-day virtual event is open for registration. Visit www.osms25.com and get a 25% discount off Premium All-Access Passes with the code osms25agilebrand Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
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Innhold levert av Jason Ragsdale. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Jason Ragsdale eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Just some friends that enjoy watching movies. The good, the bad, the nostalgic, we watch them all and talk about them.
…
continue reading
224 episoder
Merk alt (u)spilt...
Manage series 89242
Innhold levert av Jason Ragsdale. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Jason Ragsdale eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Just some friends that enjoy watching movies. The good, the bad, the nostalgic, we watch them all and talk about them.
…
continue reading
224 episoder
Alle episoder
×I used to say I live my life a quarter mile at a time and I think that's why we were brothers - because you did too. No matter where you are, whether it's a quarter mile away or half way across the world, you'll always be with me. And you'll always be my brother.

1 Bondcast 2.0 - 27- No Time To Die (2021) 1:41:03
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Cuckoo
Welcome to... Fright... Night! For real.
Wayne, I think we've established that "Ca-Caw Ca-Caw" and "Tookie Tookie" don't work.
I have seen the Future, and it doesn't work.

1 Bondcast 2.0 - 26 - Spectre (2015) 1:18:22
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Welcome, James. It's been a long time... and, finally, here we are. What took you so long?
Not too hot. *Extra* chocolate. Shaken, not stirred.
How many times do I have to say it? Please don't shoot the nuclear WEAPONS!
Some say the garage is still on fire.
I have to return some videotapes.

1 Two Guys and a Girl (1998) - [S1E4] Two Guys, a Girl and a Celtic Game 25:41
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Are you guys nuts? I'm nuts... this is my partner, pretzels.

1 Bondcast 2.0 - 25 - Skyfall (2012) 2:14:13
2:14:13
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A gun and a radio. It's not exactly Christmas, is it?

1 Bondcast 2.0 - 24 - Quantum of Solace (2008) 2:14:12
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They say you're judged by the strength of your enemies.
They say money can't buy happiness? Look at the fucking smile on my face. Ear to ear, baby.

1 Two Guys and a Girl (1998) - [S1E3] Two Guys, a Girl and a Guy 37:35
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Berg tries to earn money by product testing some talking sneakers. Sharon gets a new boyfriend, Ted who is a lawyer. Naturally, Berg and Pete have to check him out, and they don't approve because he seems too perfect.
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1 Two Guys and a Girl (1998) - [S1E2] Two Guys, a Girl and a Presentation 24:35
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Sharon faces an ethical dilemma with her company's latest insecticide. Berg is continuing to participate in drug trials. Pete makes a presentation of his architectural project but Berg thinks he has drunk the latest drug being trialed.
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1 Bondcast 2.0 - 23 - Casino Royale (2006) 1:04:01
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I've got a little itch, down there. Would you mind?
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1 Fastcast - 06 - Fast & Furious 6 (2013) 1:20:44
1:20:44
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I thought that was our last job, Brian. So now we work for the Hulk? That's what we're doing? Why do I smell baby oil?
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1 Bondcast - 2.0 - 22 - Casino Royale (1967) 1:01:41
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Height: six foot two and a half. 184 pounds. Trophies for karate and judo, holder of the Kama Sutra black belt.
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1 Two Guys and a Girl (1998) - [S1E1] Pilot 27:23
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Trip and Jason watch Two Guys and a Girl [and a pizza place?] Pete wants to break up with Melissa but has a lot of trouble doing it. So, she dumps him. Berg tries to reconcile them but just makes matters worse. Eventually, Pete and Melissa decide to work things out.
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1 Bondcast 2.0 - 21 - Die Another Day (2002) 1:00:56
1:00:56
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I'm Peaceful Fountains of Desire, the masseuse. I come with compliments of the manager.
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The most important thing in life will always be the people in this room. Right here, right now. Salute, mi familia.
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1 Bondcast 2.0 - 20 - The World Is Not Enough (1999) 1:29:54
1:29:54
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How did you get in here? I'm going to call Security... and congratulate them.
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1 Bondcast 2.0 - 19 - Tomorrow Never Dies (1997) 1:35:34
1:35:34
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Your new BMW 750. All the usual refinements. Machine guns. Rockets. The GPS tracking system.
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1 Bondcast 2.0 - 18 - GoldenEye (1995) 1:15:30
1:15:30
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What, no small-talk? No chit-chat? That's the trouble with the world today. No one takes the time to do a really sinister interrogation anymore. It's a lost art.
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1 Bondcast 2.0 - 17 - Licence to Kill (1989) 1:15:30
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Some big drug dealer just escaped. Now, will that be smoking or non-smoking, mister...?
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Ring Dings and milk? Oh sure. Then well get some balloons and go to the puppet show. What are you, two years old?
All you people are so scared of me. Most days I'd take that as a compliment. But it ain't me you gotta worry about now.
I kick ass for the Lord!
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1 Bondcast 2.0 - 16 - The Living Daylights (1987) 1:27:19
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Sorry, old man, section 26, paragraph 5. Need-to-know. Sure you understand.
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