ADAPT Podcast #6 With Rui Negrões Soares
Manage episode 306581999 series 2999011
(2:10) Rui comes from a traditional workplace environment and explains his process of bringing digital transformation to CGD.
(3:55) Our guest goes on to explain how digital transformation is a mindset powered by technology.
(6:33) They discuss how digitalization has increased the value of customer service and the relevance of feedback.
(9:20) Rui shares the biggest advantages of the digital era for a traditional bank like CGD.
(13:10) They discuss the chatbot application developed by Rui - and the efficiency of product delivery.
(16:00) Rui now let us know about the drawbacks of a traditional business model regarding digitalization.
(19:00) Luis shares his views on the biggest issues with traditional structures applied to start up organizations. They discuss these systems and the problems that arrive with such structures.
(27:00) Rui and Luis go on to discuss the importance of placing the right people in the right positions.
(32:00) Luis proposes business models that can adapt to traditional or start-up environments. Rui gives his insights on innovative strategies.
(35:50) Rui elaborates on the process of digitization for a legacy bank. He gives DBS bank as an example of a successful solution.
(38:33) They go on to discuss fintechs as a way to adapt to the current scenario.
(42:40) Luis sheds light on the fintech possibilities based on his experiences with the banking industry.
(46:00) Rui let us know key points to develop leadership skills - from his extensive experience as a business leader.
(48:40) He then reveals the biggest lesson he took from his career.
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ADAPT Podcast:
https://adaptmethodology.com/podcast/
Digital Leadership Accelerator:
https://digitalleadershipaccelerator.com/
ADAPT Book
https://adaptmethodology.com/book
Digital Leadership Scorecard
https://adaptmethodology.com/scorecard
14 episoder