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Leading with Empathy with Azeneth Ferrero Russell and Michal Ptacek
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How do you practice leading with empathy? How do you develop such a skill? How to be empathetic yet assertive? We discussed this and more with Azeneth Ferrero Russell and Michal Ptacek!
About the guests:
Azeneth Ferrero Russell is the Global Business Evolution Director at CEMEX, a global building materials company, and the Country Manager of Neoris, a Digital Accelerator and partner of some of the biggest companies in the world providing Tech Consulting services in every continent.
With more than 20 years of experience in leading board-level transformation initiatives, she provides leadership to digital transformation programs designed to enhance customers’ experience.
As the head of NEORIS Prague, she supported AGILE teams composed of members of more than 30 nationalities who were responsible for the development and delivery of CEMEX Go, instrumental to the overall digital transformation journey of CEMEX, and an example of diversity and new ways of working.
Azeneth has lived as a permanent resident in 5 countries (Mexico, US, UK, Switzerland and Czech Republic) and has conducted digital programs in many others.
Michal Ptacek is the Founder and CEO of CzechCrunch and has been an IT guy since he was a kid. As he says, it all started when his uncle gave him a Commodore 64 computer and Michal instantly fell in love with it, especially with programming in BASIC :) Few years later Michal started to develop websites and then got into game development, and made his first adventure game.
In 2014 Michal founded CzechCrunch and currently leads a team of 18 people, who are trying to disrupt the Czech media ecosystem. Besides that Michal also runs a side project - Officelovin.com - focused on showcasing the world’s best office design and still does some programming out of pure passion for creativity.
Tips on enhancing empathy:
- Read Radical Candor
- Get a mentor
- Travel the world
- Bonus tip from FP - Meditate
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