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Put yourself in your customers' shoes with Tomer Azenkot!
Manage episode 371575111 series 2952211
Innhold levert av Olivia Jane Steele. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Olivia Jane Steele eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this episode, Olivia Steele interviews Tomer Azenkot, the CEO of VEE24, a partner of Conversation Couture which provides a suite of tools that enable instant engagement for websites. When it comes to technologies, VEE24 gets you covered: automated FAQ, person to person communication with text, voice or video, co-browsing, in store or online appointments. In order to choose the best solution for you, you have to start with your customers and the customer experience on your website. Tomer’s advice? Put yourself in your customers shoes to understand what it is that they need in order to have a good experience when going through a digital journey. Not all customers will behave in the same way, this is why it's critical to give people options to facilitate the interactions.
Explore Vee24.com technologies!
And, if you are looking for training to make the best out of technologies, upskilling your sales team, just email us at info@conversationcouture.com ✉️ or explore our courses at ConversationCouture.com 🛒
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