Know Thyself with Ashley Napier
Manage episode 416159170 series 2922251
This episode of Shoptalk focuses on leadership development in the insurance industry. David Carothers and Ashley Napier discuss key aspects like self-awareness, effective communication, investing in people, and creating a positive work culture. They also explore challenges faced by leaders and offer solutions for navigating a competitive market.
Key Points:
- Leadership Development: Self-awareness, continuous learning, mentorship, and effective communication are crucial for success.
- Investing in People: Providing training and support empowers employees to become better leaders.
- KPIs & Team Alignment: Setting clear goals with measurable KPIs combined with open communication is essential for team success.
- Onboarding & Culture: A well-defined onboarding process sets the tone for employee experience and fosters a positive work environment.
- Seeking Help: Leaders should embrace seeking professional help or guidance to improve their skills and address challenges.
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