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Aligning People, Processes, and Technology: A Customer-Centric Approach with Founder Jeff Oskin | Ep 941

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Innhold levert av Coruzant Technologies. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Coruzant Technologies eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

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In this episode of The Digital Executive, host Brian Thomas interviews Jeff Oskin, a high-tech industry leader and seasoned entrepreneur, about aligning the critical pillars of people, processes, and technology to drive customer experience and business success. Jeff shares insights on how his company, NewLogiq, uses journey mapping and AI-driven strategies to enhance customer interactions and streamline operations.
He dives into real-world examples of helping businesses thrive in fast-changing environments and emphasizes the importance of leadership, vision, and continuous learning in leveraging technology effectively. Tune in to learn how AI is transforming customer relationships and Jeff's advice for businesses looking to strategically integrate AI for long-term success.

  continue reading

965 episoder

Artwork
iconDel
 
Manage episode 439042993 series 2793542
Innhold levert av Coruzant Technologies. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Coruzant Technologies eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

Send us a text

In this episode of The Digital Executive, host Brian Thomas interviews Jeff Oskin, a high-tech industry leader and seasoned entrepreneur, about aligning the critical pillars of people, processes, and technology to drive customer experience and business success. Jeff shares insights on how his company, NewLogiq, uses journey mapping and AI-driven strategies to enhance customer interactions and streamline operations.
He dives into real-world examples of helping businesses thrive in fast-changing environments and emphasizes the importance of leadership, vision, and continuous learning in leveraging technology effectively. Tune in to learn how AI is transforming customer relationships and Jeff's advice for businesses looking to strategically integrate AI for long-term success.

  continue reading

965 episoder

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