Ep 155: Revolutionizing Referrals featuring Phil Kirkeiner with Baton Leads

Bug Bux Podcast

Innhold levert av Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

1M ago 42:10

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One of the most pressing challenges faced by PCCs is managing incoming calls from potential customers who fall outside their service areas or require services they do not offer. In today's episode, Eric and Jake welcome Phil Kirkeiner, co-founder and CEO of Baton Leads. Phil shares his unique path from studying music to becoming an accountant, and eventually finding his way into the pest control industry through summer sales. His experiences led him to identify a significant gap in the market: the need for a better referral system for pest control leads.
Topics include:
Introduction (0:00)
Baton referral network innovation (5:05)
Building referral networks locally (6:44)
Customer service and lead generation (10:37)
Customer retention challenges in business (13:16)
Value proposition in business (20:55)
Pest control industry referrals (24:15)
Grit and self-doubt in entrepreneurship (27:41)
Supportive spouses in entrepreneurship (32:51)
Expanding referral platforms (36:20)

161 episoder

#MBA #Entrepreneur #Business #Allan Draper #Solomon Airhart #Solomon Airhart and Allan Draper #Pest Control #Pest Management #Pest Professional #Exterminating