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PlayAbly Podcast Episode 12: How AI and Personalization are Transforming E-commerce: Insights from Playably CEO John Cheng
Manage episode 451039700 series 3603400
In this episode of the PlayAbly podcast, I’m joined by Playably CEO and founder John Chaeg to dive into the transformative power of AI and personalization in the e-commerce industry. John shares insights from his extensive experience building companies focused on personalization, discusses how AI is being used to enhance the customer journey, and explores the importance of empathy and authenticity in crafting personalized shopping experiences.
We also cover the basics every e-commerce brand should implement today, how to prepare for the future of AI, and the key role of data in powering personalized interactions. Tune in to learn how to stay ahead of the competition by using AI to serve your customers better.
Welcome to the PlayAbly Podcast, where we dive into the art and science of gamification, customer engagement, and driving conversions.
At PlayAbly, we turn passive audiences into active customers through shoppable games and playable experiences that transform how brands connect with their customers. Book your free demo here.
Thanks for tuning in to the PlayAbly Podcast! Ready to engage your customers like never before? PlayAbly creates branded Shoppable Games that drive results. Don’t forget, mention the podcast during your free demo, and get $500 off (book here). Learn more at playably.ai
Get Your First Month of PlayAbly free when you mention this Podcast during your free PlayAbly Demo - learn how gamification can improve your ecommerce shop at www.playably.ai
19 episoder
Manage episode 451039700 series 3603400
In this episode of the PlayAbly podcast, I’m joined by Playably CEO and founder John Chaeg to dive into the transformative power of AI and personalization in the e-commerce industry. John shares insights from his extensive experience building companies focused on personalization, discusses how AI is being used to enhance the customer journey, and explores the importance of empathy and authenticity in crafting personalized shopping experiences.
We also cover the basics every e-commerce brand should implement today, how to prepare for the future of AI, and the key role of data in powering personalized interactions. Tune in to learn how to stay ahead of the competition by using AI to serve your customers better.
Welcome to the PlayAbly Podcast, where we dive into the art and science of gamification, customer engagement, and driving conversions.
At PlayAbly, we turn passive audiences into active customers through shoppable games and playable experiences that transform how brands connect with their customers. Book your free demo here.
Thanks for tuning in to the PlayAbly Podcast! Ready to engage your customers like never before? PlayAbly creates branded Shoppable Games that drive results. Don’t forget, mention the podcast during your free demo, and get $500 off (book here). Learn more at playably.ai
Get Your First Month of PlayAbly free when you mention this Podcast during your free PlayAbly Demo - learn how gamification can improve your ecommerce shop at www.playably.ai
19 episoder
Alle episoder
×1 PlayAbly Podcast Episode 19: NRF 2025 Recap: How Playably Stood Out and What’s Next for Retail 22:10
1 PlayAbly Podcast 18: Breaking the Bounce- More Sales Through Engagement 26:00
1 PlayAbly Podcast Episode 17: From Monopoly to McDonald’s: What Board Games Teach Us About Customer Engagement 24:37
1 PlayAbly Podcast Episode 16: Stop Putting Spinners on Your Website 15:51
1 PlayAbly Podcast Episode 15: Gamification, Taylor Swift, and the Eras of E-Commerce: How to Build a Brand Fans Love 16:28
1 PlayAbly Podcast 14 - Gamification Everywhere: Lessons from Temu and Beyond 17:10
1 PlayAbly Podcast Episode 13: Crafting the Perfect Interactive Experience with PlayAbly’s Head of UX 18:27
1 PlayAbly Podcast Episode 12: How AI and Personalization are Transforming E-commerce: Insights from Playably CEO John Cheng 14:42
1 PlayAbly Podcast Episode 11: Black Friday Strategy Part 3 12:58
1 PlayAbly Podcast Episode 10: Black Friday Strategy Part 2 18:53
1 PlayAbly Podcast Episode 9: Black Friday Strategy Part 1 11:08
1 PlayAbly Podcast Episode 8: Landing Pages, Turning Clicks into Conversions 13:50
1 PlayAbly Podcast Episode 7: ShopTalk Fall Recap 17:06
1 PlayAbly Podcast Episode 6: Boosting Paid Media with SEO: How Strategic Blogging Can Transform Your eCommerce ROI 11:34
1 PlayAbly Episode 5: Avoiding Costly Mistakes in Shopify Migrations: Insights from PlayAbly’s CEO 18:16
1 PlayAbly Podcast Episode 4: Creating Games That Fit the Brand and Why Discount Spinners are Never the Answer 16:12
1 PlayAbly Podcast Episode 3: Beating Algorithm Changes and Optimizing Paid Social Ads 16:15
1 PlayAbly Podcast Episode 2: Lessons from Barry’s Bootcamp 5:22
1 PlayAbly Podcast Episode 1: Taylor Swift and the Gamification of Friendship Bracelets 14:47
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