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Bienvenido al canal de audio de ICONO en Madrid, una comunidad cristiana multiétnica, multigeneracional, y misional de personas que buscan amar a Dios completamente, a si mismas correctamente, y a los demás con compasión. Sea cual sea tu historia, este es tu lugar. Se parte de la conversación.
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Iconosass is a podcast about life hosted by a radical queer. Sometimes it's just me yelling prose into the void. Other times, I have a guest I found in my quests. Anything goes.
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Cultura mas Clásicos mas Rock es nuestro lema! ICONOS, programa de radio transmitido en ULA FM 107.7 en Mérida, Vnezuela, del 2010 al 2015 conducido y producdo por Jose Antonio Diaz y Maria Antonietta Peña
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If you’re exhausted by traditional approaches to CX, impatient with the stunning lack of progress in the field, and done re-hashing the “best practices” that don’t change anything, you’ve found your podcast. Here’s what we know: Companies gain competitive advantage through exceptional customer experience, and customer insights are the best decision-making tool there is. But traditional CX approaches have run their course and it’s time for the next revolution in CX. Tune in every two weeks as ...
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The Iconocast is a collective project of a handful of radical practitioners, separated by thousands of miles, each exploring the way of Jesus in the Empire. Usually, episodes follow an interview format. We don’t always interview Christians or anarchists. Rather, we interview those who we believe have some wisdom to share for those who are exploring the intersection of Christianity and anarchism.
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Iconos Podcast

Rosy Oros

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Rosy Oros editora en jefe de ICONOS nos deleita estas charlas de audio y video a distintas personalidades del medio artistico dando a conocer o explorar emotivas experiencias EN CONFIANZA con la celebridad. ¡Historias emocionales e intimas! #IconosPodcast ¡Sumate a esta nueva experiencia!
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Iconoclast of Things is about people so committed to the beauty of the thing they imagine that they’re doing whatever they can to build it. People working to build a home, a business or a life they believe may already be lost, but still working because of the beauty, grace, and humanity of the place they imagine.
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El proyecto nace con la idea de narrar en audios breves la vida y obra de aquellos personajes que forman parte de la memoria popular, volviéndose íconos del deporte. Hablaremos de los más grandes protagonistas de todos los deportes posibles.
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So, you want to be a powerful, wealthy, and charismatic luminary… but you want to do it without ruffling feathers or attracting haters? Heh, yeah, so did I… Let me tell you how that worked out for me… This is the continuing story of my serendipitous journey from shy outcast growing up in an obscure part of the world to becoming a highly successful serial entrepreneur. In this podcast, I obliterate self-imposed limits, deny regret, recognize and use failure, hurdle obstacles, manage hate, and ...
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Iconography

Charles Gustine

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How do we understand the places we visit (and even the places we’ve never been)? As a shorthand, we use agreed-upon touchstones - famous places, famous people famous foods, and, of course, dreams. Dreamed-up people and dreamed-up places and dreamed-up things. This podcast looks at a culture's icons - real and imagined - to see what they say about the culture itself, as well as the outsiders who've elevated those icons above all others.
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Richard Owen and Amir Hartman explore the challenges companies face in adopting AI, particularly the high failure rates of AI projects. Owen compares the current AI landscape to previous technological waves, where early excitement led companies to invest in sandbox projects with little return. These projects are often ill-conceived or difficult to …
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Richard Owen and Jean-Christophe Barland discussed the complexities facing the pharmaceutical industry, particularly in relation to healthcare delivery and the aging population. Barland emphasized the diversity among physicians in terms of their engagement with new technologies and their competence, which can lead to varying patient outcomes. A mor…
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In the latest CX Iconoclast conversation, Michel Claassens and Richard Owen dive into AkzoNobel's journey of digital transformation, demonstrating how a traditional paint company is innovating and continuing to grow in a rapidly changing landscape. Claassens shares insights on how AkzoNobel strategically targets specific business units to harness d…
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In this episode of the CX Iconoclast podcast, host Richard sits down with Bob Cooper, a leading expert in AI and business strategy, to explore the true impact of AI across various industries. The conversation delves into the contrast between the highly visible, consumer-facing AI applications, such as robo taxis and smart devices, and the less glam…
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In this episode of the CX Iconoclast Podcast, Richard Owen hosts Joe Pine, thought leader, academic, and author of The Experience Economy and several other influential books including Mass Customization, Authenticity, and Infinite Possibility. The conversation with Joe Pine delves into the evolution of The Experience Economy over the past 25 years,…
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In this episode, Richard Owen speaks with Eric Tagliere, Chief Technology Officer at Humana, about the challenges and opportunities present in the healthcare industry. They emphasize the importance of a customer-focused approach and the convergence of technology and consumer expectations, highlighting the potential for significant progress in the i…
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In this episode, Richard Owen sits down with Don Peppers, a global authority on marketing and business competition, to delve into the intricacies of customer behavior, customer-centric companies, and the evolving landscape of customer experience (CX). Don, renowned in the world of CRM for co-authoring the landmark book "The One to One Future," shar…
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This new edition of the CX Iconoclast podcast is a timely panel discussion on the evolution of language understanding. Richard Owen hosts three panelists: Brian Curry, Co-founder and Head of Engineering Customers at OCX Cognition; Maurice FitzGerald, Head of Content at OCX Cognition; and special guest Alyona Medelyan, CEO and co-founder of Thematic…
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In this episode hosted by Richard Owen, Stanford professor Erik Brynjolfsson, an economist and a contributing author to the recent HAI report on the current state of AI on the planet, discusses the impact of AI on productivity. He highlights the rapid technological advances in AI and the significant productivity gains observed in various sectors. E…
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Join Richard Owen as he delves into a dynamic discussion with Simon Paris, the visionary CEO of Finastra, a leading force in global enterprise software solutions tailored for the financial sector. Here’s a summary of their engaging conversation: Empowering Banking Evolution Finastra, a powerhouse in enterprise software, caters primarily to banks an…
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In this episode of the CX Iconoclast, Richard Owen hosts Kevin O’Meara, a supply chain expert and head of business transformation at Shaw Industries. After discussing Kevin’s transition from military to commercial life, the conversation moves to supply chain logistics, where Kevin underscores its evolution from a cost-cutting focus to a competitive…
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In this episode of the CX Iconoclast Podcast, host Richard Owen welcomes guest Chris Gopal, a renowned global supply chain expert. Chris shares his insights on the challenges faced by companies in managing their supply chains and how AI and analytics can enhance predictability and mitigate risk. Chris Gopal’s extensive experience in supply chain ma…
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In this podcast, Joe Wheeler, Richard Owen, and Maurice FitzGerald discuss the evolution of customer experience. Wheeler, author of ‘The Digital-First Customer Experience’, highlights how AI and machine learning drive growth and scalability in companies like Spotify and Lemonade. The trio explores the economic implications of AI in businesses, bala…
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Is customer success indeed dead? That’s just one of the questions answered during this discussion. (Spoiler alert: it may well be dying at your company.) Join host Richard Owen and Chris Adlard, co-author of ‘The Customer Catalyst’, as they delve into the essence of customer transformation. Chris introduces us to the ‘C-change diagnostic’, a tool t…
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In this podcast featuring Sean Albertson, a call center expert and author of '4ROCKS', host Richard Owen explores the dynamics of customer experience and business challenges. Sean's four metaphorical rocks—Sedimentary, Metamorphic, Igneous, and Meteoric—symbolize layers of complexity, organizational changes, unexpected events, and external factors …
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