Joe Mull offentlig
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A manager wrote to me recently with this question, I've got an employee who joined our team last year, and she does a great job, but she calls off a lot. Each time is for a perfectly good reason. Her son was sick, then her furnace died, then her dad had a fall. You get the idea. She's a single mom like I was, so I want to be understanding and suppo…
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When the Coronavirus closed schools and daycare centers across the country, working parents everywhere faced a crisis. How do I go to work, homeschool the kids, take care of a house that we can't leave, and keep everyone from killing each other? While in quarantine, it was a demanding multitasking mess. In response, many companies rushed to help th…
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For eight consecutive years, I partnered with a local hospital to deliver a leadership development workshop to the residents there going into their fourth year. The fourth year of residency at this hospital required those early career physicians to supervise others really for the first time in their careers. As part of that morning spent together, …
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If you've been in the workforce for any amount of time, you've probably heard a boss say something to an employee that just made you cringe. Maybe it was an inappropriate remark or an off-color joke or something to belittle or demean the employee. Sadly, even smart bosses do dumb things from time to time. In fact, there are a couple of common boss …
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I want you to imagine that you've just sat down at a restaurant for a dinner out with your family. Now, imagine that the waiter came to the table, introduced himself, and then announced what you would be having for dinner. How would you react? You'd probably be shocked, right? And you'd probably object. "No, I'm not having the steak because I'm a v…
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Here's a question that comes up a lot - especially among newer managers. Can bosses be friends with employees? Answer: Sure they can! Believe it or not, it happens all the time. Perhaps the better question to ask though...is should they? For my money, asking this question is a little like asking if you can and should eat an entire 24-pack of string…
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There’s a silent killer of morale and retention that’s been ever-present in workplaces for years. I’ll tell you what it is in an exclusive excerpt from my new book Employalty. Plus, stop being so hard on yourself. Oh, and we have a really big announcement…there’s so much happening now on Boss Better Now.…
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This week you get an exclusive sneak peek at my new book, as we’ll be talking about one of the biggest reasons employees everywhere are leaving employers. Plus, what are some ways to help team members cut down on bringing you non-urgent matters repeatedly that they think you need to address immediately? That’s what’s ahead now on Boss Better Now.…
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Are there times when you feel like you’re being clear but the people around you don’t get what you’re trying to say? We’ve got some help for you ahead. Plus, if you want your employees to take more ownership of their work and do more critical thinking around it, you may need to change how you assign that work. Play that theme music now on Boss Bett…
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Recent research from Gallup indicates that employee engagement has declined more than 10% since the pandemic. I’ll tell you why and how to rally engagement where you work. Plus, I’ll read an excerpt from my forthcoming book about the adapt-or-die moment facing businesses and leaders everywhere. That’s happening now on Boss Better Now.…
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There are a handful of morning routines that research suggests have a notable impact on our health and happiness. Plus, we explore a number of the email responses, auto-replies, rules, and disclaimers that have become popular of late, and whether they really do help you boss better. That’s what’s ahead now, on Boss Better Now.…
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Are there days when you are too busy or frenzied at work to think clearly? Are there times when you sacrifice the future just to get through today? If you’re stuck living the same day or week or problem over and over again, then don’t go anywhere. We’re joined today by one of the top business thinkers in the world and she’s going to teach you how t…
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Do you ever feel like there's probably some technology out there - like apps or a website that could help you be more effective in your leadership role, but you just haven't found it yet? Today we're exploring digital tools and tricks for productive productivity, tolerable to-do lists, and making your "boss life" a little bit easier. Come meet "My …
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Do you find small talk painful? Do you find it hard to connect with colleagues in our email-driven world? Do you want to have better conversations with employees but don’t know where to start? Well, don’t turn that…iPhone screen? Today we’re talking about asking better questions to create better connections. It’s all ahead now on Boss Better Now.…
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Exhausted employees, not enough staff, and customers who are more difficult than ever before. The last 2 years have created a tsunami of service fatigue in people facing roles everywhere. How do you keep your team serving clients well when they’re so exhausted that they just don’t give a f…ind out now… on Boss Better Now.…
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