Beste Calix podcaster (2024)

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Major Takeaways from the 2024 Calix ConneXions Conference 16:57

2d ago16:57

16:57

The era of selling broadband based on speed alone is over. At Calix ConneXions 2024, industry leaders focused on subscriber experience and community connection to drive rural broadband success. From outdoor Wi-Fi innovations to strategic planning shifts, here’s what’s next for rural broadband providers.…

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And Boy Are My Arms Tired” with Bob Carrick, Director Global Strategy - Calix Cloud at Calix 46:33

3d ago46:33

46:33

Back in the studio, Bob Carrick and I talk about the tradeshow circuit, the struggles and opportunities of tier 2/3 operators, and how most broadband users just need a great service experience at all levels.Av Jason Walls, Director of Technical Marketing at QA Cafe

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Nikki Thibodeau - The Community Community Founder & Calix Community Manager | Digital Community Leaders Podcast 44:54

25d ago44:54

44:54

Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by… Nikki Thibodeau, senior manager for community and customer advocacy at Calix, a telecommunications company that helps broadband service providers simplify, innovate and grow…

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Ilker Akansel - TalentLed Co-Founder & Community Strategist | Digital Community Leaders Podcast 39:14

4d ago39:14

39:14

Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by… Ilker Akansel, a community strategist with experience working with big tech. He’s focused on creating talent communities and hwo they can have a real impact on your talent …

1
Fostering Success Through Surveys, With Cameron Daline 21:47

9d ago21:47

21:47

Clark Public Utilities has been surveying its customers since the 1960s. How have the valuable insights gleaned from surveys helped the utility successfully serve its community? Customer Experience Manager Cameron Daline tells us on this podcast episode.Av Pioneer Utility Resources

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Beth McIntyre - CMX & Bevy Director of Community | Digital Community Leaders Podcast 36:54

11d ago36:54

36:54

Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by... Beth McIntyre, the director of community for Bevy and CMX. Beth is a champion of community managers, helping them be their best. CMX is a 15,000 strong hub of community p…

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Raising Your Community’s Story with a Business Summit, With Paige Witham 23:28

16d ago23:28

23:28

Hear how Power Eastern Oregon—an economic development summit bringing together regional legislators, nationally known speakers and rural Oregon's business community—has become a way for Oregon Trail Electric Cooperative to strengthen its community's story.Av Pioneer Utility Resources

1
“On the Road at Network X 2024” with Peter Steinhaeuser, CEO at embeDD Gmbh, and Mika Lehtinen, Research Director at F-Secure 46:58

17d ago46:58

46:58

In this episode, we were on the floor of Network X 2024 in Paris! I got to sit down with Peter Steinhaeuser, CEO at embeDD Gmbh, and Mika Lehtinen, Research Director at F-Secure, to talk about the history and future of the home gateway, the security threats that target them, and what companies and open-source communities are doing about it.…

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Susie Wise - Ex Stanford and d.school Designer + Educator | Digital Community Leaders Podcast 40:43

18d ago40:43

40:43

Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by… Susie Wise, the author of Design for Belonging, a professor at d.school and the director of strategy at Alameda County Community Food Bank. With over two decades of experie…

1
How to Make a Splash with Hydromania Summer Science Camp!, With Weston Putman 22:45

23d ago22:45

22:45

Hydromania may sound like a music festival in the Gorge, but it’s a free summer camp for fourth and fifth graders from Umatilla Electric Cooperative. Weston Putman shares the camp's origin story and how it is building the next generation of co-op members.Av Pioneer Utility Resources

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“The Wisdom of Being Well Rounded” with Michael Shaw, CEO of Axiros North America 1:00:37

1M ago1:00:37

1:00:37

In this episode I got to sit down with Michael Shaw of Axiros NA, a long time friend and one of the people I consider “most interesting people in the world,” on how everything you learn in life, from anywhere, will prepare you for a career in networking (and then some!)Av Jason Walls, Director of Technical Marketing at QA Cafe

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Richard Millington - FeverBee Founder & Community Consultant | Digital Community Leaders Podcast 47:40

1M ago47:40

47:40

Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by... Richard Millington, a pioneering expert in the field of online communities, with a career spanning over a decade, dedicated to helping organisations build thriving and eng…

1
Get Out of Gotcha Moments, With Ryan Hall 14:35

1M ago14:35

14:35

How much of the publicly-shared interactions with utility staff is trolling versus investigative reporting by concerned citizens who have a right to hold the utility accountable? We're talking to Ryan Hall about “Getting Out of the Gotcha Moments” at NWPPA’s Northwest Innovations Conference in Idaho.…

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Groundbreaking demo of 6 GHz Wi-Fi® showcases the future of medical training with Gaurav Jain of Wi-Fi Alliance 12:46

1M ago12:46

12:46

In this episode, we’re joined by Gaurav Jain, Senior Director of Engineering at Wi-Fi Alliance, to discuss the recent demonstration of 6 GHz Wi-Fi at Ramathibodi Hospital in Bangkok. The demo, part of a months-long pilot program, showcased how Wi-Fi in 6 GHz transforms healthcare to enhance medical training through AR/VR applications and dense depl…

1
Klara Losert - Talkbase Co-Founder & CEO | Digital Community Leaders Podcast 40:47

1M ago40:47

40:47

Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by...Klara Losert, co-founder and CEO of Talkbase - a platform designed to help community leaders measure what matters. Founded in 2021, Talkbase has gone on to raise $2m in pre…

1
Building on Broadband: Utilizing Personal, Targeted Stories for Sales, With Erin McKnight 29:38

1M ago29:38

29:38

How do you boost your take rates and cut churn after you've built broadband? OEC Fiber’s Erin McKnight shares her storytelling tactics, including a three-tiered marketing approach by zone and her subscriber stories series. Tune in for fresh ideas!Av Pioneer Utility Resources

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"Live from the 2024 USP Plugfest" with Tim Spets of Nokia 43:24

2M ago43:24

43:24

Our first ever live stream episode from Durham, NH, at the UNH InterOperability Laboratory. Tim and I talk about the 20th anniversary of TR-069, why collaborating with other engineers matters, and what things look like for the future of the home network.Av Jason Walls, Director of Technical Marketing at QA Cafe

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Rachael Silvano - Zapier Community Operations Manager | Digital Community Leaders Podcast 45:25

2M ago45:25

45:25

Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by… Rachael Silvano, a seasoned community operations manager with a decade of experience in the field. Currently she works at Zapier, where she leads the Zapier Wizards Guild, …

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Happy Employees, Happy Customers, With Dr. Trish Holliday and Brent Baker 32:25

2M ago32:25

32:25

It's difficult to have happy customers if you have unhappy staff. Dr. Trish Holliday and Brent Baker of NES talk about the connection between the two and how to improve both.Av Pioneer Utility Resources

1
Brian Oblinger - eBay, PlayStation & Airbnb Strategic Consultant | Digital Community Leaders Podcast 43:35

2M ago43:35

43:35

Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by… Brian Oblinger, a well known community consultant helping brands increase satisfaction, lower costs, and generate more revenue through the power of community. Brian has wor…

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Changing the game: delivering the first-ever esports event over Wi-Fi® with Gino Dion of Nokia 16:49

2M ago16:49

16:49

In today's episode, we welcome Gino Dion, Director of Innovation Solutions at Nokia, to talk about how Wi-Fi 6E brings esports to life. Gino gives us the inside track on the recent Nokia Apex Legends invitational tournament, the first-ever esports event held over Wi-Fi instead of ethernet-based connectivity. Deterministic performance is crucial in …

1
Getting Ready for 'The Year of the Co-op’ in 2025, With Adam Schwartz 22:52

2M ago22:52

22:52

We’re gearing up to celebrate the United Nations’ International Year of Cooperatives in 2025, so we’ve invited co-op cheerleader Adam Schwartz onto the podcast to help Utility Pioneers brainstorm how to tell our co-op stories in fresh, engaging ways.Av Pioneer Utility Resources

1
“It starts and ends with packets” with Tom Peterson, Sr. Technology Specialist at QA Cafe 39:47

2M ago39:47

39:47

In this episode I set down with QA Cafe’s Tom Peterson, the working hands behind most of our network analysis solutions including CloudShark and Packet Viewer, about how network packets are how we learn how things work, how they solve problems (especially in cybersecurity), and what 20 years in technology looks like.…

1
A Scavenger Hunt and Livestream for World Wi-Fi Day, With Lisa Fannin 18:23

2M ago18:23

18:23

Mountain Rural Telephone wanted to educate members about Wi-Fi, broadband and the capabilities they provide. So working with local businesses, they built a campaign around World Wi-Fi Day in June.Av Pioneer Utility Resources

1
6 GHz Wi-Fi® is revolutionizing patient care with Matt Pekarske of GE HealthCare 15:11

2M ago15:11

15:11

In today’s episode, we welcome Matt Pekarske, Principal of Connectivity and Service Integration Technologies at GE HealthCare, to the show to explore 6 GHz Wi-Fi's impact on healthcare. Matt tells us how the additional spectrum of 6 GHz Wi-Fi enhances healthcare settings by improving clinical workflows and ensuring reliable connectivity for critica…

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Are you an Explorer, Creator or Servant? Use Brand Archetypes to Strengthen Campaign Strategies, With Sarah Lancaster 13:51

2M ago13:51

13:51

Dig into the psychology of marketing with Pioneer’s Sarah Lancaster to learn how using archetypes can help your marketing create more meaningful connections with your target audiences.Av Pioneer Utility Resources

1
"Alternate views from the AltNet” with Jody Botham, Head of Networks at Brsk 53:13

2M ago53:13

53:13

In this episode, I chat with Joday Botham from the UK AltNet “Brsk” about how he got his start in construction and what struggles ISPs face when delivering quality broadband to end-users who want it to just work.Av Jason Walls, Director of Technical Marketing at QA Cafe

1
Is Nextdoor a Good Social Media Option for You?, With Adam Spencer 26:25

3M ago26:25

26:25

EWEB is one year into trying out Nextdoor as a communication tool, and they are seeing good results due to the platform’s focus on geographic filters.Av Pioneer Utility Resources

1
Engaging Offline: Building Community Through Events and Meet-Ups | Platforming Community Live 34:49

3M ago34:49

34:49

Events are not required to build community - but they do create something very special. Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly…

1
Broadband Labels Deadline Insights, With Dounia Chikhoune 26:09

3M ago26:09

26:09

With about two months to go before the Oct. 10 broadband label deadline, Dounia Chikhoune, from JSI, shares insights about on what she's seen big and small ISPs do to be ready.Av Pioneer Utility Resources

1
Wi-Fi® is revolutionizing automotive connectivity with Walter Bronzi of BMW 12:37

3M ago12:37

12:37

In today's episode, we're joined by Walter Bronzi, Technical Product Lead for Connectivity Platforms and Wireless In-car Services at BMW. Walter shares how the surge in customer demand for in-car connectivity has made Wi-Fi a crucial component to automotive use cases. We talk about how Wi-Fi compliments other in-car features that utilize 5G and Blu…

1
“The Guy Who Knows” with Wojciech Romek, Subject Matter Expert at Icotera 56:14

3M ago56:14

56:14

In this episode I sit down with Wojciech Romek at Icotera about getting the “networking bug” early on, always having something new to learn, and how Wi-Fi has stood the test of time.Av Jason Walls, Director of Technical Marketing at QA Cafe

1
Creating a Community Platform | Platforming Community Live 29:55

3M ago29:55

29:55

Join us as we take you through our process when it comes to building your community platform. Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly.…

1
Answering Your Questions! | Platforming Community Live 35:12

3M ago35:12

35:12

We're taking your questions! Join us for this special 10th-episode Q&A session.Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly.…

1
SEO's Not Dead in North Carolina, With Edward Hinson 28:41

3M ago28:41

28:41

SkyLine/SkyBest doesn't let the fact that they are a member-owned telephone cooperative in the North Carolina mountains stop them from fighting hard against big competitors in the search rankings. Edward Hinson shares examples of what they’ve done to move up in the rankings and why it’s worth it.Av Pioneer Utility Resources

1
“On the broadband front lines” with Patrick Moreno of ZyXEL Communications 55:44

3M ago55:44

55:44

In this episode I chat with Patrick Moreno, Western Regional Sales Account Manager at ZyXEL Communications, about the realities of rural broadband, what it’s like to be on the tradeshow circuit, and how cutting-edge tech aligns with the needs of connected consumers.Av Jason Walls, Director of Technical Marketing at QA Cafe

1
Why Communities Fail (and What to Watch Out For!) | Platforming Community Live 32:58

4M ago32:58

32:58

Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly.

1
Wi-Fi® unlocks generative AI with James Chen of MediaTek 20:33

4M ago20:33

20:33

In today's episode, we welcome James Chen, VP of Product and Technology at MediaTek, back to the podcast to talk about all things AI. We discuss the difference between traditional AI and generative AI, and learn more about Wi-Fi's pivotal role in both technologies. James shares his insights on the emerging generative AI landscape and how it support…

1
Putting Pets to Work in the Office, With Scott Peters 17:53

4M ago17:53

17:53

Employees at Columbia REA are allowed to bring their pets to work. CEO Scott Peters says it’s a beneficial policy as long as you “paws” to think about the guidelines first.Av Pioneer Utility Resources

1
Six CRM Mistakes You're Making! | Platforming Community Live 36:24

4M ago36:24

36:24

We've designed and built too many CRM systems, so, let's chat about the mistakes you're making! Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly.…

1
Broadband and Bigfoot: Building Engagement into Your Service Strategy, With Kelly Burns 22:46

4M ago22:46

22:46

Storytelling is a HUGE component of broadband marketing. But how can you make a technical subject engaging and memorable for your community? Kelly Burns, marketing manager at CTC in Minnesota, tells us how Bigfoot and its own Gig A. Byte monster keep people interested and engaged in broadband services.…

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"Jack of All Trades, Master of Fun” with Brian Dubreuil, Sr. Technology Specialist at QA Cafe 49:23

4M ago49:23

49:23

In this episode, Jason sits down with Brian Dubreuil, one of the magician’s behind customer success and support here at QA Cafe. They chat about Wi-Fi, being an extension of our customers teams, and why The Princess Bride is the greatest movie of all time.Av Jason Walls, Director of Technical Marketing at QA Cafe

1
Why Mission Matters for Your Community! | Platforming Community Live 26:30

4M ago26:30

26:30

We will chat about what a mission and manifesto are and why they matter! Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly.…

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How to Use Stripe Connect to Build a Marketplace Community | Platforming Community Live 26:43

4M ago26:43

26:43

Stripe Connect is a wonderful product, that allows you to build complex payment flows for applications such as marketplaces.Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences an…

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Harnessing Your Personal Experiences to Improve Broadband Programs, With Naylor Gray 25:48

4M ago25:48

25:48

Speed is so 2020. To connect with today’s broadband subscribers you need data-driven storytelling, persona-based service tiers and the know-how to read digital body language. Calix's Naylor Gray shares insights from the 2024 update of Calix’s e-book, “The Definitive Guide to Subscriber Experience.” Link to the e-book: www.calix.com/forms/marketer/d…

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“Mining, Mastery, and Meraki” with Brennan Martin and Alex Burger of Cisco Meraki 1:01:07

4M ago1:01:07

1:01:07

In our first multi-guest episode for Epik Mellon, we sit down with Brennan Martin, Technical Leader at Cisco Meraki, and Alex Burger, Principal Engineer at Cisco Meraki, about networking expertise, pcaps, and working remotely both before and after covid.Av Jason Walls, Director of Technical Marketing at QA Cafe

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Behaviour Nudging 🧠 Convert More Customers with Psychology | Platforming Community Live 31:49

4M ago31:49

31:49

What is 'Behaviour Nudging', and how can you use psychology to help your community, customers and team be nudged towards your business goals?Jacob Dilley and Pete Heslop will chat about community and platforms. We have many years of experience designing and building platforms that create places and spaces for people to gather. We'll share our insig…

1
The 'Rural Mural' Program, With Marian McLemore 21:52

5M ago21:52

21:52

Flint Energies has started a matching grant program with artists and community groups to paint murals in towns around its service territory. In addition to adding beauty to the community, they’re seeing positive economic impacts.Av Pioneer Utility Resources

1
Extend Not Silo! | Platforming Community Live 26:20

5M ago26:20

26:20

Stop putting your community over *there*.Community should be at the foundation of everything you do - let us tell you why!Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and …

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Cram the Van — A Community Fundraiser Becomes a Storytelling Powerhouse, With Alli Conine 19:05

5M ago19:05

19:05

Hear how a Kansas utility delivered 159 TONS of food with a branded van, school competitions and coordinated, consistent messaging over the last 10 years.Av Pioneer Utility Resources

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