Beste Conflictmanagement podcaster (2024)

What makes a good line manager? Which issues a new manager may encounter in his new managerial role? Having people skills to inspire a motive a team and get things done are some of the important capabilities that any line manager would need to excel. In this podcast, Jo Ellen Grzyb and Sarah Dawrant, one of our senior Training Consultants at Impact…

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How to Build a Successful Team 19:51

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5+ y ago19:51

19:51

The same principles that build a great sport club can be applied to a work team. Paul Hughes, ex Chelsea and Southampton football midfielder, now a successful manager for Hayes & Yeading United F.C. and an Impact Factory trainer, shares with Jo Ellen Grzyb his thoughts and experience about what makes individuals, with different personalities and id…

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Managing and Leading People Through Change 30:00

5+ y ago30:00

30:00

Any kind of change, specially within organisations, could be challenging. Jo Ellen Grzyb and Sarah Dawrant discuss the importance of leading people through change by transparent communication, personal commitment with the teams and acknowledgment of people’s emotional stages when facing change, as explained by Elisabeth Kubler-Ross and her Change C…

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How Humans Learn: Impact Factory and Neuroscience 23:26

5+ y ago23:26

23:26

Humans are the most important asset for organisations. Despite technological advances changing -even improving – our lives and our jobs, it’s all for nothing without humans at the core. Jo Ellen Grzyb and Sarah Creevey discuss the latest neuroscience studies that focus on the plasticity of the brain (an organ that is far more nimble and agile than …

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The Future of Work is Human 17:42

5+ y ago17:42

17:42

Despite all the cutting-edge technology and technical advances that have substantially changed our lives and jobs; after all the articles and reports on AI and digital transformation, it’s clear that the future, more than ever, is human. Jo Ellen Grzyb and Tina Lamb discuss the vital importance of people for organisations to become agile, flexible,…

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How Can Women Feel Confident and Make Their Voices Heard in all Forums? 8:03

6y ago8:03

8:03

35 UK Universities prompted by Cambridge University have run a study and have concluded that women tend to speak at least 3 times less than their male colleagues. One of our Directors, Jo Ellen Grzyb, has participated on Woman’s Hour on BBC Radio 4 and has offered very practical tools to inspire all and boost confidence. Impact Factory…

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Putting People at the Heart of the Business 24:32

6y ago24:32

24:32

There are new skills and behaviours absolutely key to help people stay nimble as the world changes around them, which it is doing on a continual, accelerated basis. In this podcast, Jo Ellen Grzyb, Director and Founder of Impact Factory and Katherine Grice, senior trainer consultant of Impact Factory discuss how, by investing in people and their de…

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069: Cultivating Inspiration 24:44

6y ago24:44

24:44

The goal of this episode is to affirm our ability to “cultivate inspiration”, by looking at what inspires us and what inspire others. This episode #69 and the lesson plan are dedicated to Jeppe de Lange. The word “Inspiration” has its roots in the Latin word inspiratus – meaning to Breathe into – to inspire. What can we do to help us breathe into a…

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Soft Skills CPD, Vital for Cultural Shifts and Thriving Organisations 16:04

6+ y ago16:04

16:04

For L&D and HR professionals, it could be easy to identify technical learning gaps. But, how do you assess the subtler learning requirements that underpin how people communicate, interact and work together? In this podcast, Jo Ellen Grzyb and Tina Lamb discussed the importance of putting the individual at the centre of learning to make change effec…

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Creative Strategic Thinking or How to Create an Agile Innovation Culture 22:13

6+ y ago22:13

22:13

We are living in a fast-paced world. Businesses and professionals never have had a stronger need to be adaptable and agile to respond to their challenges. The World Economic Forum’s Future of Jobs Report has determined that the top three skills needed by 2020 will be: Complex Problem Solving, Critical Thinking and Creativity. Roll them into one and…

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New Year’s Resolutions: Ideal vs Real 22:54

7y ago22:54

22:54

Do you make New Year Resolutions? Are you tired of writing down a list to realise half way through the year that you are far from reaching them? In this podcast, Jo Ellen Grzyb and Nick Clark Windo have fun discussing the origins of the New Year Resolutions and how we have become self-absorbed with personal improvements that just put ourselves unde…

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The Confidence Trick on BBC Radio 4 & Impact Factory 28:02

7y ago28:02

28:02

Journalist Laura Barton completes her examination of the place of confidence in modern life with a personal quest to explore the role of confidence in our everyday lives and relationships. Laura speaks with Jo Ellen Grzyb, one of the founders of Impact Factory, about how she has managed to move from being 'a human doormat' in her early life to bein…

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068: Getting to Certain in Uncertain Times 22:40

7y ago22:40

22:40

Certainty and Uncertainty are the yin and yang of life’s journey. For the most part we navigate though the unknown door of uncertainty without much fretting, because we humans are the masters of problem solving. Yes, we are! Go ahead give yourself a pat on the back! For goodness sakes, you found this podcast on leading chaos - and I know for certai…

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Performance Management, Vital to Reinforce Engagement and Drive Culture 21:29

7y ago21:29

21:29

The best Performance Management is all about giving honest, productive and relevant feedback to make your people and your business grow, develop and excel. In this podcast, Jo Ellen Grzyb and Katy Miller explain why good Performance Management is vital to reinforce engagement and build a strong culture having a huge impact in your team and in your …

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How to survive Christmas, or the Festive Season (as you wish) 19:05

8y ago19:05

19:05

Social drinks, company parties, mince pies, carol singing, present wrapping, morning frost and family gatherings. Christmas or the Festive Season, as you wish, is around the corner. How to survive Christmas or the Festive Season (as you wish) Learn with Jo Ellen Grzyb and Katherine Grice how to have a stress free festivity by embracing the unexpect…

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Top Tips for Excellent Customer Service 20:33

8y ago20:33

20:33

What makes good customer service? Could authenticity and consistent real care delivered by organisations of all sectors be the key to increase customer retention and profitability? In this podcast, Jo Ellen Grzyb, Dom Kracmar and Isabel Pollen explain how clear communication, genuine interest, positive language, humour and human factor are the elem…

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Mindfulness in the Workplace 24:21

8y ago24:21

24:21

Humans are pattern making ‘machines’ if you will. We do a lot of things by rote for very good reasons. Our bodies are made up of interlinking ‘systems’ and those systems operate through patterns that we never ever think about….until we are ill. When we are ill it’s because one of those systems is out of whack. Our lives are governed by patterns so …

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Leadership In Times Of Uncertainty 21:10

8+ y ago21:10

21:10

What makes a good leader especially in the uncertain times we’re living in? As a leader, your success depends upon your ability to get things done: up, down and across all lines in good times and in times of crisis. To do so, you must be persuasive and convincing to win hearts and minds. Are the best leaders born with these essential skills or can …

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The Game of Negotiation 22:49

8+ y ago22:49

22:49

Negotiation is a game and those who enjoy playing are the best negotiators by far. Calling a game might make it sound frivolous; negotiation can be serious stuff. That's one of the things at the top that make negotiating such a trial- it can feel like a life or death, do or die, last man standing kind of thing, which puts huge pressure on the negot…

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Resilience At Work 12:16

8+ y ago12:16

12:16

Resilient professionals and adaptable teams are vital in this constantly evolving and changing world. Organisations with mental and emotionally strong people have higher retention and engagement rate and more empowered cultures. Wouldn't be great if everyone could bounce back from adversity, just like that? Reality is very different and not everyon…

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067: Perfect Transitions 23:53

8+ y ago23:53

23:53

The secret to life, is it's all about transitions. So why not do them well! Take hold of 3 key transitional moments that impact everyday of your life.

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How To Use Storytelling To Boost Sales 9:15

8+ y ago9:15

9:15

We're hardwired to listen, remember and repeat stories: a hero, an antihero, the struggle and the final victory. It's the most basic way of communicating and remembering ideas, and businesses aren't indifferent to it. Aware of that, the most successful companies, the ones positioning and differentiating themselves in the market, like Apple, connect…

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066- Red Canoe 20:49

8+ y ago20:49

20:49

My Uncle Frank's old saying about not getting to heaven in a Red Canoe, if that Red Canoe don't belong to you...has had me thinking for a long, long time. What the heck does that mean? Can't get I'm not sure if Uncle Frank meant to use this saying the way I am in this podcast. I suspect he was just kidding around and doing a little ditty with us ki…

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065: New York State Of Mind 18:20

8+ y ago18:20

18:20

The New York State of Mind.."Start spreading the News...I want to be a part of it - New York, New York!" Yes, Start spreading the news, before there's chaos, get in step with your sense of purpose and professionalism. Be a part of it like ~ New York, New York Who doesn't feel a bounce in their step when you start hearing that song. Such songs do th…

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064- Can't Get My Goat 21:31

9y ago21:31

21:31

Got goat? Those two words keep rolling back to me over and over again as I contemplate exactly what is my trigger point? Or.. what's my goat? In this episode we begin with an Aikido saying from O'Sensei "True Victory is Self Victory" and explore other musings, like exactly what it is that makes us lose ourself when triggered... or give away our Goa…

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Assertiveness, David Mitchell & Impact Factory 9:03

9y ago9:03

9:03

“Could I be that assertive?” asked David Mitchell to himself before joining an Impact Factory session for his BBC programme on Manners. Having entered Impact Factory rather cynical and sceptical, he left with some new insights and tools. In case you missed the programme, you can listen to it here. Assertiveness training at its best can be a life-sa…

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063: Anniversaries Suck 13:01

9y ago13:01

13:01

Anniversaries suck. I'd take a "Happy Birthday" over a "Best Wishes for Your Anniversary" any day. At least with birthday's you get asked, "What are you looking forward to this year?" Unless you have those witty friends who love to tease you about another year older and deeper in debt jokes. Most importantly with birthdays you know what you are cel…

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062: Zen of Poppins 29:07

9y ago29:07

29:07

You might not be able to admit it publicly, but we all know Mary Poppins is the coolest umbrella holding, straw hat lady on the block. So what if at you first thought, "Who is that crazy broad with that umbrella in hand?" We all adore Mary - cuz "When Mary holds your hand you feel so grand!" This episode is taking time to do one of my favorite stre…

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Good Tidiings Mr Grinch 21:24

9y ago21:24

21:24

We all recall a pivotal moment in life that shines so bright we can not look away. Well that moment happened to me one snowy night while watching the 1966 animated cartoon by based upon Dr Seuss’ How the Grinch Who Stole Christmas. Sure, perhaps like you, I had watched that half hour show before, throughout my childhood, but that just goes to show …

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PT37 Yoda Effect 20:11

9y ago20:11

20:11

When a medical emergency is taking place the protocol is clear. Grab your jump kit and go. The same tools do not always apply when there is an emotional emergency. So what do we use? I have relied consistently on the power of suggestion or what I call the Yoda Effect. :) Walk with me, Please Walk with me, Please Thank you George Lucas for helping m…

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059: I find strength in flowers 14:25

9y ago14:25

14:25

I find strength in flowers. Where madmen carried guns, the people of Paris carry flowers. I find strength in candles. Where bullets pierced innocents, the people of Paris light candles. The news story shows a young boy of perhaps 4 years of age, with his father kneeling beside him. They were being interviewed by a reporter for French television sho…

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PT 36 Call ME 24:02

9y ago24:02

24:02

Successfully phone counseling a family member, friend, colleague or client in crisis is a smart and useful skill. Call Me and I will answer true to you. Come along for a chat on crisis phone counseling with Leading Chaos Podcast

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PT35- Hocus Pocus 20:23

9y ago20:23

20:23

Step right up! See the raging person transformed back to their rational self! Is it hocus pocus or something as simple as the power of suggestion?

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PT34 Huffing N Puffing 14:07

9y ago14:07

14:07

Who dat huffing n puffing and blowing the house down? No need to slay the dragon to protect the village. Breathing is an indicator whose day has come. Let's explore how to make it work for you

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PT33- Mastering Public Speaking 23:23

9y ago23:23

23:23

Public speaking and crisis intervention are two peas in a pod. No not terrifying. Put the boogieman in the box. Time to master both with 1 single tool. Learn a simple exercise and begin mastering both public speaking and crisis intervention

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PT32- Heave Ho 14:47

9y ago14:47

14:47

Got the Heave Ho habit of pushing through crisis? Listen along as we practice mindful breathing and step back from the fire and lead chaos towards order.

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052- Brewing Calm 36:44

9y ago36:44

36:44

Brewing calm chaos may seem like an oxymoron, yet Gary Bogoff President and CEO of Berkshire Brewing Company pulls it off and is sharing his leadership skills in the growing craft beer industry.