Interviews with members of The Deming Institute community, including industry leaders, practitioners, educators, Deming family members and others who share their stories of transformation and success through the innovative management and quality theories of Dr. W. Edwards Deming.
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Your weekly window into how the most impactful moments in politics unfold. From the Oval Office to the Clinton campaign war room to the hallowed halls of Congress to Maryland's Governor's Mansion, we bring you inside the rooms where the biggest decisions are made. Hosted by a couple of college kids still trying to learn how things get done in this complicated yet beautiful world of American politics.
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Category and Continuum Thinking: Misunderstanding Quality (Part 6)
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Is quality simply a matter of two categories: good and bad? But then how do you get to "better"? In this episode, Bill Bellows and Andrew Stotz discuss categories and continuum thinking. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we dive deeper into the teachings of Dr. W Edwards Deming. Today I'm continuing…
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Myth of the Bottom Line: Boosting Lean with Deming (Part 3)
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Is your financial bottom line the true story of your organization? In this episode, Jacob Stoller and Andrew Stotz take on the myth of the bottom line - maybe it doesn't tell you what you think it does. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards D…
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The Myth of Segmented Success: Boosting Lean with Deming (Part 2)
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Is the whole simply a sum of its parts? In this episode, Jacob Stoller and Andrew Stotz discuss what happens when you divide a company into pieces and manage them separately - and what to do instead. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we dive deeper into the teachings of Dr. W. Edwards Deming. Today…
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The Red Bead Experiment: Misunderstanding Quality (Part 5)
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What can Dr. Deming's famous Red Bead Experiment teach us about quality? What happens when you only focus on the bad, and ignore the good? In this episode Bill Bellows and Andrew Stotz discuss acceptability vs desirability in the context of the Red Beads and a few of the 14 Points for Management. 0:00:02.1 Andrew Stotz: My name is Andrew Stotz and …
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Setting the Challenge: Path for Improvement (Part 2)
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In this episode, John Dues and Andrew Stotz discuss the first part of John's path for improvement model - setting the challenge. Using an example from United Schools Network, John explains their aspirations for cutting chronic absenteeism rates. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz. And I'll be your host as we continue our jou…
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Pay Attention to the Choices: Misunderstanding Quality (Part 4)
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Continuing their discussion from part 3 of this series, Bill Bellows and Andrew Stotz talk more about acceptability versus desirability. In this episode, the discussion focuses on how you might choose between the two. TRANSCRIPT 0:00:00.0 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr…
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5 Myths of Traditional Productivity: Boosting Lean with Deming (Part 1)
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In this new series, Jacob Stoller and Andrew Stotz discuss five major management and productivity myths and how Lean and Deming thinking solve them. This first episode offers an overview and Jacob shares his journey from traditional management to a better way. Jacob Stoller is the author of The Lean CEO: Leading the Way to World-Class Excellence an…
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Building an Improvement Model: Path for Improvement (Part 1)
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In this new series, John Dues and Andrew Stotz discuss John's model for improvement. This episode includes an overview of the model and how John uses it for goal-setting and planning in his school. 0:00:02.4 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm…
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Acceptability VS Desirability: Misunderstanding Quality (Part 3)
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Is reaching A+ quality always the right answer? What happens when you consider factors that are part of the system, and not just the product in isolation? In this episode, Bill Bellows and Andrew Stotz discuss acceptability versus desirability in the quality realm. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your host as …
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8 Dimensions of Quality: Misunderstanding Quality (Part 2)
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In this episode, Bill Bellows and Andrew Stotz discuss David Garvin's 8 Dimensions of Quality and how they apply in the Deming world. Bill references this article by Garvin: https://hbr.org/1987/11/competing-on-the-eight-dimensions-of-quality TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journe…
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Quality, Back to the Start! Misunderstanding Quality (Part 1)
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Where did your "quality journey" start? In this first episode of a new series on quality, Bill Bellows shares his "origin story," the evolution of his thinking, and why the Deming philosophy is unique. TRANSCRIPT 0:00:02.3 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey in the teachings of Dr. W Edwards Demin…
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Goal Setting is Often an Act of Desperation: Part 6
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In the final episode of the goal setting in classrooms series, John Dues and Andrew Stotz discuss the last three of the 10 Key Lessons for implementing Deming in schools. They finish up with the example of Jessica's 4th-grade science class. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey …
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Goal Setting is Often an Act of Desperation: Part 5
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In this episode, John Dues and Andrew Stotz apply lessons five through seven of the 10 Key Lessons for implementing Deming in classrooms. They continue using Jessica's fourth-grade science class as an example to illustrate the concepts in action. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our jou…
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How to Test for Understanding: Awaken Your Inner Deming (part 22)
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How do you know that the learning you and your colleagues are doing is leading to changes in behavior? In this episode, Bill and Andrew discuss little tests you can do to see if the transformation you're working toward is really happening. 0:00:02.0 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teac…
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Transparency Among Friends: Awaken Your Inner Deming (Part 21)
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How can you make lasting change at your organization? Recruit your friends! In this discussion, Bill Bellows lays out his experience recruiting and working with a small group to make big changes in a large company. 0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards D…
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Dr. Anthony Fauci: "We could see the tsunami in the distance"
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Welcome back to the Fly! There is no better way to end the season than with Dr. Fauci. As leader of the National Institute of Allergy and Infectious Diseases for 38 years, he has been on the frontline of nearly every major disease since the 1980s. His research and dedication have helped save tens of millions of lives. As Dr. Fauci has been widely c…
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Goal Setting is Often an Act of Desperation: Part 4
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Can a 4th grade class decide on an operational definition of "joy in learning"? In part 4 of this series, educator John Dues and host Andrew Stotz discuss a real-world example of applying Deming in a classroom. This episode covers the first part of the story, with more to come in future episodes! 0:00:02.3 Andrew Stotz: My name is Andrew Stotz, and…
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Allegra Kirkland and Waleed Shahid: “Don’t count out the youth vote”
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Welcome back, flies! We have a very special episode this week, because we have not one but two guests!! First, we sat down with Waleed Shahid, a Senior Democratic Strategist and former Spokesperson for Justice Democrats, about the future of the Democratic party, including "The Squad." Next, we sat down with Allegra Kirkland, the politics director f…
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System of Profound Wisdom: Awaken Your Inner Deming (Part 20)
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Dr. Deming developed his philosophy over time and in conversations with others, not in isolation. As learners, we tend to forget that context, but it's important to remember because no one implements Deming in isolation, either. In this conversation, Bill Bellows and host Andrew Stotz discuss how there's no such thing as a purely Deming organizatio…
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Transforming How We Think: Awaken Your Inner Deming (Part 19)
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What happens if you transform HOW you think? In this episode, Bill Bellows and host Andrew Stotz discuss the problem of thinking in one dimension at a time (as we were taught in school) and its impact on our ability to solve problems. BONUS: Book recommendations to broaden your understanding of Deming and more. TRANSCRIPT 0:00:02.1 Andrew Stotz: My…
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Laura Barrón-López: “Reporting the truth is not always going to make people happy”
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This week flies sat down with the PBS NewsHour White House Correspondent and CNN Analyst Laura Barrón-López. Laura is a rising star in journalism who knew she wanted to be a journalist since she was 12. She began in local journalism in California early in her college career and, after graduation, moved to DC after receiving an opportunity to be a r…
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Goal Setting Is Often An Act of Desperation: Part 3
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In part 3 of this series, John Dues and host Andrew Stotz talk about the final 5 lessons for data analysis in education. Dive into this discussion to learn more about why data analysis is essential and how to do it right. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings o…
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Organizations are Holograms: Awaken Your Inner Deming (Part 18)
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In this episode, Bill Bellows and host Andrew Stotz discuss seeing organizations as holograms—3D images. Holograms show all parts from different views at once. Learn how using the lens of the System of Profound Knowledge lets you see the problems and opportunities for transformation. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz, and I…
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Dan Lamothe, Pentagon Correspondent: “There is always a deeper story worth telling”
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Buzz buzz… sit down with fellow flies Kenneth and Sarah to listen to an engaging conversation with Pentagon Correspondent and the Washington Post’s National Security writer Dan Lamothe. In this episode, Dan discusses how he made his foray into the world of journalism, starting with local reporting and moving toward covering the U.S. military, its p…
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Goal Setting Is Often An Act of Desperation: Part 2
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Do you struggle to meet your goals or targets? Find out how you can change your thinking about goals and your process for setting them so you can keep moving forward. In this episode, John Dues and host Andrew Stotz discuss the first five of John's 10 Key Lessons for Data Analysis. TRANSCRIPT 0:00:03.0 Andrew Stotz: My name is Andrew Stotz and I'll…
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Val Demings, Former US Representative: "Out of the ashes, I do believe good things can evolve"
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We are zooming in with another incredible interview! Val Demings is a profile in public service. Demings was Orlando’s first woman Chief of Police and served as the Congresswoman for FL-10, where she was a house impeachment manager for Donald Trump’s first impeachment and was there that day on January 6th. She was also on President Biden’s shortlis…
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Transformation is Never Complete: Awaken Your Inner Deming (Part 17)
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In The New Economics, Deming said “The individual, transformed, will perceive new meaning to his life…” (3rd edition, page 63) But are we ever completely transformed? Discover why Bill Bellows believes that transformation is an ongoing process and how you can keep your learning journey going. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Sto…
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Goal Setting Is Often An Act of Desperation: Part 1
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Did Dr. Deming forbid setting goals? Dive into this discussion about healthy goal setting, learn why your process matters, and the four things you need to understand before you start on goals. This episode is the first in a 4-part series about goal setting. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we conti…
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Machalagh Carr, Speaker McCarthy's Chief of Staff: "It was the ride of a lifetime"
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Welcome back to another incredible episode. This week, Flys sat down with Machalagh Carr, former Chief of Staff to Kevin McCarthy. Carr is an experienced legal counselor who served as General Counsel for the Speaker and office of the Republican Leader. Additionally, she has held numerous roles across a number of congressional oversight committees. …
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Get Off Of My Cloud: Awaken Your Inner Deming (Part 16)
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"The Cloud" is a metaphor for the top level of corporate authority - the CEO, CFO, CTO and maybe some Vice President positions. And if you're trying to transform an organization, your ideas need to penetrate the Cloud - but how? In this episode, Bill Bellows and host Andrew Stotz talk about influencing others with the aim of transformation. TRANSCR…
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Deanne Millison, Former Chief Economic Advisor: “It’s a Patience Game”
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Welcome back! Here to start off our season: Chase and Sarah joined our very first fellow, Deanne Millison! They had a lively conversation about Deanne’s experience starting off in law school and transitioning into the political sphere. Hear more about Millison’s roles as the Chief Economic Advisor for Vice President Harris, her work with the impeac…
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Commit to Transformation: Deming in Schools Case Study (Part 20)
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What does it mean to "commit" to transformation? What does "transformation" mean? In this episode, John Dues and host Andrew Stotz discuss Point 14 of Dr. Deming's 14 Points for Management - with John's interpretations for educators. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into th…
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Brad Raffensperger, GA Secretary of State: "There's Something True about Southern Hospitality"
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Hello Flies, and welcome back! It's a new year and time for a new season of The Fly! We have an exciting roundup of Fellows and guests this season and can't wait to get started. For our very first episode, Chase and Julian sat down with Brad Raffensperger, the Georgia Secretary of State. They had a fascinating conversation about election security, …
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Start Where You Are: Awaken Your Inner Deming (Part 15)
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In this episode, Bill Bellows and host Andrew Stotz talk about where and how to start using your new knowledge when you're learning Deming. TRANSCRIPT 0:00:02.1 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Bellows, w…
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Go Beyond Skills Training: Deming in Schools Case Study (Part 19)
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What's the difference between education and training? Why is the distinction important? How does the Deming lens offer a new perspective on teacher effectiveness? In this episode, John Dues and host Andrew Stotz talk about why it's important to go beyond skills training and encourage education for personal growth. TRANSCRIPT 0:00:00.0 Andrew Stotz:…
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Remove Barriers To Joy In Learning: Deming in Schools Case Study (part 18)
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How do grading systems, teacher ratings, school rankings, and other programs like those create barriers to learning? Should we eliminate them entirely, or do they have their place? John Dues and host Andrew Stotz talk about how to preserve joy in learning. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz. I'll be your host as we continue …
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Eliminate Management by Extremes: Awaken Your Inner Deming (Part 14)
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Many businesses equate "manager" with "leader," excluding potential leaders from across the organization. In this episode, Bill Bellows and host Andrew Stotz talk about leadership in Deming organizations - with a great story about senior "leaders" making a huge error in judgment at a conference of auditors. TRANSCRIPT 0:00:02.0 Andrew Stotz: My nam…
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Does Competition Create Wins? Role of a Manager in Education (Part 14)
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Who wins when teams and team members compete with each other? In this final episode in the Role of a Manager in Education series, David Langford and Andrew Stotz discuss why cooperation beats competition, particularly in schools. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the tea…
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The Unhurried Conversation: Role of a Manager in Education (Part 13)
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What are unhurried conversations, and why should managers prioritize them? In this episode, David Langford and host Andrew Stotz talk about the kinds of conversations managers should be having with their team members. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of D…
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Eliminate Arbitrary Numerical Targets: Deming in Schools Case Study (Part 17)
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Quotas, arbitrary targets, work standards with numerical goals - these don't seem to apply to schools. But, as John Dues and host Andrew Stotz discuss, quotas show up a lot in classrooms, causing harm and preventing improvement. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the tea…
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Integration and the Taguchi Loss Function: Awaken Your Inner Deming (Part 13)
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Should we strive to better understand what happens "downstream" to our defect-free work? No matter the setting, if our work meets requirements and we pass it on, are we responsible for how well it integrates into a bigger system? In this episode, Bill Bellows and Andrew Stotz expand on the interaction between variation and systems and why Dr. Demin…
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Pitfalls of Slogans and Targets: Deming in Schools Case Study (Part 16)
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Slogans and exhortations don't work to motivate people. Targets usually encourage manipulation or cheating. John Dues and Andrew Stotz discuss how these three strategies can hinder improvement, frustrate teachers and students, and even cause nationwide scandals. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz. I'll be your host as we con…
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Integration Excellence: Awaken Your Inner Deming (Part 12)
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What does it mean that people feel connected and included when something good happens yet dissociate when something bad happens? In this episode, Bill Bellows and Andrew Stotz discuss the human side of integration. TRANSCRIPT 0:00:02.9 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. …
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Brenda Gianiny, President of Axis Research Inc.: "Voters Want Another Choice"
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Hello flies! We’re buzzing into Thanksgiving break with a brand new episode! This week flies interviewed Brenda Gianiny, President of Axis Research Inc. and a Republican pollster for notable Republicans such as Liz Cheney, Arnold Schwarzenegger, Mitch McConnell, Bush-Cheney 04, and more! We talked about Brenda’s experience as a pollster and how iss…
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Emily Horne, Fmr. Spokesperson, National Security Council: "The Changing World Order"
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Welcome back, flies! As Thanksgiving approaches, we have another great episode for you with one of our GU Politics fellows! This week, we sat down with Emily Horne, the Former Spokesperson for the National Security Council under the Biden Administration. She also is the Former Head of Global Policy Communications at Twitter, and the Founder and CEO…
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Do You Listen to Speak or Listen to Learn? Role of a Manager in Education (Part 12)
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Listening to understand and learn is often harder than not-really-listening because you're thinking about what to say. Dr. Deming emphasized learning and was excited about ideas he heard from others every day. In this episode, David Langford and Andrew Stotz talk about why and how managers, including teachers, should listen to staff or students. TR…
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How to Break Down Barriers: Deming in Schools Case Study (Part 15)
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Most people agree: teamwork and collaboration generate greater results than isolation and silos. So why do we let barriers get in the way? In this episode, John Dues and host Andrew Stotz talk about barriers to collaboration and how to break them down. TRANSCRIPT 0:00:02.7 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue …
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Craig Minassian, Consultant of The Daily Show: “Comedy is the conscience of the people”
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Buzz buzz, fellow flies! This week’s episode features another GU Politics Fellow, Craig Minassian! Darius and Sarah dive into Craig’s journey of merging the seemingly distant realms of politics and entertainment. Tune in to hear more about Craig’s experience as a producer and consultant for Comedy Central, MTV, ABC, and ESPN, working with Stephen C…
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In Search of Excellence: Awaken Your Inner Deming (Part 11)
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What's the difference between Compliance Excellence and Contextual Excellence? Is one better than the other? Which one does a Deming organization pursue? In this episode, Bill Bellows and host Andrew Stotz talk about the variety of types of excellence, and why they matter. TRANSCRIPT 0:00:02.7 Andrew Stotz: My name is Andrew Stotz and I'll be your …
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Joe Hack, Former Senate Chief Of Staff: “I’m a radical incrementalist”
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Hello Flies! Welcome back to another episode! This week, we sat down with another GU Politics Fellow, Joe Hack! Hack graduated from Georgetown in 2009, so we were happy to welcome him back to the hilltop! Hack is the Former U.S. Senate Chief of Staff (Sen. Fischer, R-Neb.), as well as a Senior VP for The Daschle Group and the CEO of Swann Street Co…
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