Just some friends talking and sharing stories. I hope you like it.
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This podcast is for convenience store sales associates looking to promote to assistant managers as well as for new assistant managers. This can be a tough role when you just get thrown into position. I will prepare you to survive in this role.
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Chris Blec is an unapologetic liberty maximalist, privacy advocate and tech decentralization activist. Listen in on some of the most based conversations you'll ever hear about freedom, Bitcoin, social issues and more.
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Boosting Customer Engagement: How Technology and Loyalty Programs Can Transform Your Convenience Store
18:53
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18:53
This episode will explore how technology can help you create deeper connections with your customers and build loyalty in your convenience store. We'll cover the importance of keeping customers engaged, technology's role in enhancing loyalty programs, and the best practices for successfully rolling out these programs. We'll also dive into real-world…
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Harnessing the Power of Online Ordering and Delivery: A Guide for Convenience Store Assistant Managers
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16:27
This episode focuses on the increasingly important role of online ordering and delivery systems in the convenience store industry. We'll explore why these systems are becoming essential, the key features they offer, and the best practices for implementing them in your store. Additionally, we'll share real-world success stories to illustrate their i…
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Maximizing Efficiency: How Inventory Management Software Transforms Convenience Store Operations
16:38
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16:38
In today's episode, we'll explore the world of inventory management software and why it's crucial for running an efficient store. We'll break down the basics of what this software does, highlight its most important features, share best practices for getting the most out of it, and even look at real-world examples of how it can transform store opera…
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Mastering the Tools of the Trade: POS Systems and Tech Essentials
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In this episode, we're diving into why being tech-savvy is a must for assistant managers in convenience stores. We'll explore the vital tools you need to know, like Point-of-Sale (POS) systems, inventory management software, time-tracking tools, and mobile apps that streamline daily tasks. Understanding and mastering these systems isn't just about …
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Food Safety and Hygiene Practices for Convenience Store Assistant Managers
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25:54
In today's episode, we're focusing on a crucial aspect of store management: food safety and hygiene practices. Maintaining high standards in these areas is vital for the well-being of both customers and employees. We'll discuss the specific role of assistant managers in upholding these standards and ensuring a safe environment for everyone.…
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Proper Handling of Hazardous Materials and Equipment
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26:38
In today's episode, we're tackling a topic essential for the well-being of your employees and customers: the proper handling of hazardous materials and equipment. We'll explore why health, safety, and regulatory compliance are so important when dealing with these potentially dangerous items and how you, as an assistant manager, play a crucial role …
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Emergency Procedures and First Aid Training
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43:29
In today's episode, we're tackling an essential topic for the well-being of both your employees and customers: emergency procedures and first aid training for convenience store assistant managers. We'll explore why health and safety are paramount in a convenience store setting and how assistant managers play a crucial role in maintaining compliance…
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Ensuring Compliance with Health and Safety Regulations
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In this episode, we'll delve into the importance of health, safety, and regulatory compliance in the convenience store industry, and provide you with practical strategies and best practices to ensure your store meets and exceeds these critical standards.Av C-Store Center
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Analyzing Sales Data and Utilizing Sales Reports for Performance Improvement
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20:33
In this episode, we'll explore the importance of sales data analysis for convenience store assistant managers and dive into the key topics that will help you unlock the full potential of your sales data.Av C-Store Center
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Driving Revenue: Implementing Effective Promotional Strategies
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Throughout this episode, we'll explore the significance of effective promotional strategies for driving revenue in convenience stores. We'll explore the definition of promotional strategies, their pivotal role in revenue generation, and how they attract customers, increase sales, and build brand loyalty.…
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Persuasive Selling Techniques and Product Knowledge Demonstrations
47:54
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In this episode, we're zeroing in on a skill set crucial for every assistant manager in corporate-owned convenience stores: developing persuasive selling techniques and enhancing product knowledge. As the retail landscape gets more competitive, the ability to serve, truly engage, and understand your customers can set your store apart.…
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Navigating the Sales Process and Customer Buying Behavior
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In this episode, we will explore how to harness these insights to refine our promotional strategies, ultimately boosting our sales and enhancing customer satisfaction.Av C-Store Center
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Upselling and Cross-selling Strategies for Convenience Store Assistant Managers
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This episode will discuss upselling and cross-selling strategies to enhance customer satisfaction in corporate-owned convenience stores.Av C-Store Center
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Handling Inquiries, Complaints, and Conflicts Like a Pro
13:28
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In today's episode, we're diving into a crucial aspect of running a convenience store – handling customer inquiries, complaints, and conflicts professionally.Av C-Store Center
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Effective Communication Techniques for Convenience Store Assistant Managers
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In today's episode, we'll be delving into a topic at the heart of effective leadership in the convenience store industry: active listening and effective communication for assistant managers.Av C-Store Center
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In this episode, we'll examine how strong interpersonal skills are like a magic charm for your store. They turn customers into regulars, foster loyalty, and even make your job way more enjoyable!Av C-Store Center
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Shrink Happens: A Guide to Battling Loss Prevention for C-Store Assistant Managers
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Whether it's shoplifting, employee theft, or plain old miscounts, shrinkage erodes profits and can make our jobs much harder. So, in this episode, let's get tactical about loss prevention and start protecting those hard-earned dollars!Av C-Store Center
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Mastering the Shelf: A Guide to Planograms and Shelf Management for C-Store Success
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In this episode, let's dive into the art and science of shelf management and planograms. Get ready to transform your shelves from cluttered to captivating!Av C-Store Center
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Inventory Management: A Convenience Store's Secret Weapon
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In this episode, we will dicuss how mastering inventory control is like having a secret weapon in your arsenal. It boosts your bottom line, keeps those shelves looking sharp, and saves you from the dreaded "out of stock" headaches.Av C-Store Center
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Mastering Supplier Relationships: The Key to Effective Inventory Management
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With the right strategies and mindset, we'll cover how building strong supplier relationships can become your secret weapon for efficient inventory control and shelf management in this episode.Av C-Store Center
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Mastering Inventory Organization: Keys to Efficiency and Sales Maximization
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In this episode, we're diving into the exciting realm of inventory organization.Av C-Store Center
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Effective Inventory Management for Assistant Managers
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In this episode, we'll delve into techniques and best practices to master accurate stock tracking, set par levels and reorder points, and understand the importance of FIFO and FEFO methods.Av C-Store Center
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Introduction to Inventory Control for Assistant Managers
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In today’s episode, we embark on a journey through the intricate world of inventory control and shelf management – two cornerstones of success in the convenience store industry.Av C-Store Center
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Implementing Promotional Campaigns for Corporate Convenience Store Assistant Managers
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In this episode, we will deeply dive into the exciting world of implementing promotional campaigns in the convenience store setting. Our focus will be on four key areas: execution and timing, monitoring and adjustments, measuring ROI, and learning from real-world case studies.Av C-Store Center
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Designing Promotional Campaigns for Corporate Convenience Store Assistant Managers
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In this episode, we will explore the exciting world of promotional campaigns in the convenience store sector.Av C-Store Center
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In this episode, we'll dive into some crucial aspects of pricing that will help you make informed decisions, boost profitability, and ensure the financial health of your convenience stores.Av C-Store Center
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Creating Effective Pricing Strategies for Assistant Managers
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In this episode, we will delve into the art and science of pricing, exploring strategies that can elevate your convenience store's performance.Av C-Store Center
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Understanding Competitive Analysis for Assistant Managers
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In this episode, we’ll dive into the core of competitive analysis. Competitive analysis is the process of assessing your rivals in the market to gain insights into their strategies and identify areas where your store can gain a competitive advantage.Av C-Store Center
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Understanding Pricing Strategies and Promotional Campaigns
28:05
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In this episode, we embark on a journey to understand the intricacies of pricing strategies and how they intersect with successful promotional campaigns in the convenience store industry.Av C-Store Center
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Today, we'll dive into an essential topic that combines many aspects of effective merchandising techniques: Store Maintenance and Review.Av C-Store Center
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Customer-Centric Merchandising: Elevating Your Store's Shopping Experience
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In this episode, we will explore the importance of customer-centric merchandising, delve into customer shopping behavior, and engage in hands-on activities to apply these principles.Av C-Store Center
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Yan Pritzker of Swan - Ramifications of FINCEN guidance on Bitcoin mixers
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I sat down for an insightful conversation with Yan Pritzker (@skwp), CTO of Swan. We discussed the recent controversy surrounding Swan's email to clients stating that future interactions with Bitcoin privacy tools (i.e. mixers) would result in their accounts being terminated. Here's Yan's followup tweet referenced in the podcast: https://twitter.co…
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Unlocking the Power of Sales Promotion and Cross-Selling
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Today, we delve into the art of sales promotion and cross-selling, essential components of effective merchandising techniques. These strategies not only boost sales but also enhance the overall customer experience.Av C-Store Center
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In this episode, I decided to change things up a little bit. As someone who grew up reading, I have always enjoyed stories. I decided to share a story with you.Av C-Store Center
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Taylor Monahan - MetaMask, Crypto Security, Crypto Wallet UX
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This is a conversation with Taylor Monahan (twitter.com/tayvano_) of MetaMask. Taylor is a respected figure in the Ethereum community, particularly due to her work uncovering and explaining crypto security issues and hacks. Here's a summary of the podcast's main topics by ChatGPT 4: KYC and AML Regulations: The podcast delves into the effectiveness…
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Efficient Inventory Management: The Key to Effective Merchandising
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In this episode, we're diving into inventory management and its profound impact on your store's merchandising effectiveness.Av C-Store Center
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Swan's Recent Bitcoin Mixing / FinCEN Controversy
1:52:51
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Recently, the Bitcoin buying service Swan sent an email to its customers warning them that their banking & custodial partners would begin terminating accounts of end-users who engage in Bitcoin "mixing" for enhanced privacy. In this conversation, I discuss on a Twitter Space with @mineyour_biz, @JWVerret and @BTCxZelko whether or not Swan did the r…
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Pricing and Signage in Effective Merchandising Techniques
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Pricing and signage are pivotal elements that can significantly influence customer behavior and sales. Understanding the psychology behind pricing, setting competitive prices, and creating signage that effectively communicates value are all skills that can be honed and leveraged to your store's advantage.…
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Bitcoin Hardware Wallet Industry Deep-Dive with Zach Herbert of Foundation Devices
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Chris sits down with Zach Herbert (twitter.com/zachherbert) of Foundation Devices, maker of the Passport Bitcoin Wallet, to discuss the current landscape of Bitcoin and crypto hardware wallets. If you ever wondered what the difference is between the various Bitcoin and crypto hardware wallets on the market, this video is for you. Thanks to our spon…
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Product Placement and Visual Merchandising for Convenience Store Assistant Managers
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In this episode, we'll dive deep into product placement and visual merchandising. Buckle up!Av C-Store Center
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Udi Wertheimer - Ordinals, Bitcoin Culture, Expanding Bitcoin's Audience
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Udi Wertheimer (https://twitter.com/udiWertheimer) is a controversial figure in the Bitcoin space. He's a founder of Taproot Wizards, huge proponents of bringing the Ordinal protocol to Bitcoin. In this conversation, we discuss Udi's motivations in the space, how he seeks to increase Bitcoin adoption with Ordinals, and whether he's concerned about …
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Mastering Effective Merchandising Techniques for Convenience Store Assistant Managers
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In this episode, we will delve into merchandising, its impact on sales and customer experience, the significance of store layout, and how to create an inviting and efficient design. We'll also engage in a practical store walkthrough and analysis to put theory into practice.Av C-Store Center
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Matt Luongo - Bitcoin bridge to Ethereum, Crypto Security, Incentives for Builders
1:25:10
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This is a conversation with Matt Luongo, lead developer of tBTC.We decided to have this chat after exchanging some tweets debating whether or not non-technical crypto users are capable of having valid opinions on DeFi security that devs should take seriously.We also talk about what recently happened when the "FTX hacker" tried to use tBTC to bridge…
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Enhancing Customer Satisfaction Through Feedback and Continuous Improvement
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In this Survive episode from C-Store Center, we'll explore enhancing customer satisfaction through feedback and continuous improvement.Av C-Store Center
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Michael Ruiz - Sovereign Mindset, Bitcoin and the Struggle for Freedom
1:26:49
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@ChrisBlec and @sovmindset engage in a profound discussion about personal freedom, its vulnerabilities, and the role of Bitcoin in safeguarding it.Concerns about Future Threats: Chris voices his apprehensions about the potential erosion of freedom, especially in the face of significant global events like pandemics. He fears that a more severe crisi…
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Going Above and Beyond: Elevating Customer Service
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In this episode of Survive from C-Store Center, we delve into the art of going above and beyond for your customers, creating lasting experiences.Av C-Store Center
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THORSwap - Courage vs. Compliance w/ Chris Blec
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This is a recording of a Twitter Space that I held the other day about the recent THORSwap / THORChain controversy with regard to the FTX hacker moving stolen funds through their system. Worth listening even if you aren't familiar with the THORChain ecosystem as it dives into the recent trend of developers complying with laws they may not even agre…
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Handling Customer Complaints Like A Pro
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In this episode, we'll explore practical techniques for managing customer complaints, the importance of a service recovery process, and provide practice scenarios to hone your skills.Av C-Store Center
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Justin Bons - External Risks to Crypto, Bitcoin Governance, PoS vs. PoW
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Justin Bons @justin_bons is the Founder & CIO of Cyber Capital, Europe’s Oldest Cryptocurrency Fund. He's also a full-time crypto researcher since 2014. In this fun conversation, we go into these topics and more: Risks External Forces May Pose to Crypto PoS vs. PoW Challenges to Bitcoin & Ethereum Governance Compliance vs. Decentralization SPONSORS…
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Building Customer Rapport: A Guide for Convenience Store Assistant Managers
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. In this episode of Survive, we will explore strategies to build rapport and trust with customers, identify opportunities for upselling and cross-selling, and discuss the ethical aspects of these sales techniques.Av C-Store Center
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