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Welcome to Grow Your Holiday Let Business, the podcast for holiday home / short term rental owners and property managers managing multiple properties, to give you strategies and tips to grow your business with more ease. I'm your host, Jane Mack, a holiday let agency owner, turned consultant and coach. I take my 10 years of hands on experience and knowledge of owning and running a holiday let agency and share it to you. Listen in as myself, other operators in the industry and professionals i ...
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Phantom Power

Mack Hagood, sound professor and audio producer

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Mack Hagood explores how sound works in the arts, music, and culture. Deep but accessible, each episode features the sounds and ideas of a contemporary artist, musician, or sound scholar. Detailed production makes these more than just interviews–they’re movies for your mind.
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Take Chances Podcast

Take Chances Brand

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This podcast is designed to educate and expose our community to opportunity. Those who listen to the Take Chances Podcast are interested in Tech, Culture and People. If that is you. Just listen to one episode. Then click subscribe. I'm sure you won't be disappointed. #TakeChances
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School friends Morgana and Alfie are looking into a notorious cold case: the mysterious disappearance of local eccentric Odd Colin from their Lancashire town in 1972. As Morgana and Alfie doggedly pursue their investigation they’ll encounter pirates, vampires, aliens and secret agents, and interrogate them all in order to get to the truth! Truthdiggers is a Bafflegab Production in association with Fun Kids, and is supported by the Audio Content Fund Upgrade to Fun Kids Podcasts+ to unlock al ...
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In this episode of Grow Your Holiday Let Business Podcast, host Jane Mack discusses the importance of sharing your personal story as a property manager and business owner. She emphasises the impact of personal narratives on building trust and relationships in the short-term rental industry. Jane shares her own experiences in property management and…
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In this episode, host Jane Mack welcomes Robin Bass from Premier Properties in St. Croix, US Virgin Islands. They discuss Robin's journey from New York City to the Caribbean, managing properties with an emphasis on kindness and empathy. Robin shares insights on her experiences, including the importance of treating guests with care and integrating t…
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In this episode Jane is joined by Daniela Derin of Skol Apartments Marbella. Daniela shares her journey from real estate to holiday rentals, discussing how her business adapted during the 2008 financial crisis and later thrived through engaging social media and WhatsApp marketing strategies during the pandemic. Daniela discusses: The power of build…
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In this episode Jane is joined by Ade Risidore, Chief Marketing Officer for Yapstone - the driving force behind Holiday Rent Payment and Vacation Rent Payment. They discuss the importance of community and trust in the industry, and how Yapstone aims to provide a seamless and specific payment service for short-term rental businesses. Ade emphasises …
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In this episode, host Jane Mack delves into strategies for extending guest stays at rental properties. Key Takeaways: The benefits of Longer Guest Stays Challenges with Shorter Stays Cost Analysis of Short vs. Long Stays Strategies to Encourage Longer Stays Connect with Jane here: Website LinkedIn Instagram Facebook Page If you enjoyed the episode,…
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In this episode Jane is joined by Neely Khan, a passionate storyteller. Neely shares her journey into storytelling, starting from childhood, and explains how storytelling has been a significant part of her career, especially in the hospitality industry. The conversation delves into the psychological impact of storytelling on emotions and actions, a…
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In this week's episode, host Jane delves into the benefits of using LinkedIn for businesses, specifically in the holiday let industry. Jane addresses common apprehensions about the platform, explaining how it has become more engaging and less corporate. She highlights the numerous advantages of LinkedIn, such as increased engagement, networking opp…
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In this episode Jane speaks with Claire Robinson, founder of Weekend Candy, a travel platform dedicated to unique weekend breaks in the UK. Claire shares her journey from being an award winning copywriter and travel writer to creating Weekend Candy, emphasising the importance of having a coherent brand story. She explains the difference between bra…
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In this episode host Jane Mack discusses the importance of transitioning your marketing and property preparations from summer to winter. With August coming to an end, it's crucial to start promoting winter bookings to attract early planners. Jane highlights the significance of having a concrete marketing plan and optimising your property to showcas…
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In this episode, host Jane Mack walks through the essential steps in building a six-figure property management business. Following on from her own experiences she talks about the following: Understanding the importance of solid foundations in business operations, including efficient team structuring and process optimisation. She shares her own expe…
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In this episode, host Jane Mack speaks with Derry Green, founder of award winning The Secret Garden Glamping, about how to use TikTok for your holiday let business Derry shares his journey from creating a garden glamping pod during the COVID-19 lockdown to becoming the most booked glamping site in the UK. Learn about TikTok's unique algorithm and h…
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In this episode Jane interviews Deborah Labi, founder of the TechSplained Series and the new guest referral platform - Have You Got. Deborah shares her journey from being a property manager in Sydney to developing Have You Got, a community-driven guest referral and listing site. Learn about the platform's features, including a booking process that …
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In this episode Jane addresses the common 'pick my brains' request in the property management industry. She explains why superficial advice isn't enough and emphasises the importance of deep, personalised consultations for real success. Jane discusses her extensive offering of free resources and stresses the necessity of taking actionable steps to …
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In this episode, host Jane Mack talks with Daniel Jack, co-founder of Award Winning Jack's Alt Stays Cabins - a one-of-a-kind hot tub cabin concept on the scenic Isle of Cumbrae. Daniel recounts the journey of building their unique holiday cabins from scratch. Starting in the midst of the COVID-19 pandemic, Daniel and his cousin Adam combined their…
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In this episode Jane addresses a major challenge faced by property managers: stepping back from day-to-day tasks while ensuring the business continues to operate smoothly. Jane shares personal stories and strategies on how to transition from being involved in every detail to focusing on business growth. Key points include: Evaluating business proce…
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In this episode Jane is joined by Steve Calascione, founder of Success With Class coaching business and former co-founder of New England Property Management, which he sold in 2023. Steve shares his journey from a decade in the hospitality industry to venturing into real estate and starting his property management company during the pandemic challen…
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In this episode. Jane discussed how summer is actually the best time to address operational frustrations, noting gaps in processes, and setting up a marketing strategy for winter and next year's bookings. She identifies the importance of tackling these issues in real-time rather than postponing them to winter, sharing personal experiences and clien…
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In this episode Jane Mack chats to Mark Simpson, founder and CEO of Boostly, an award-winning company helping short term rental owners increase their direct bookings through website development and marketing teaching in the Boostly Academy. Mark shares his journey from growing up in a family-owned B&B to launching Boostly, emphasising the importanc…
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Today we discuss how narrative podcasts work, the role they’ve played in American culture and how they’ve shaped our understanding of podcasting as a genre and an industry. Neil Verma’s new book, Narrative Podcasting in an Age of Obsession, offers a rich analysis of the recent so-called golden age of podcasting. Verma studied around 300 podcasts an…
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Today we feature the first episode of a new podcast called Lowlines, which follows host Petra Barran as she travels solo through the Americas, meeting people with profound connections to the places they’re from. This episode takes place in New Orleans and focuses on Second Line, the brass band tradition that comes out of Black funeral processions a…
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There are sonic experiences that can’t be contained by the word “listening.” Moments when sound overpowers us. When sound is sensed more in our bodies than in our ears. When sound engages in crosstalk with our other senses. Or when it affects us by being inaudible. Dr. Michael Heller’s new book Just Beyond Listening: Essays of Sonic Encounter (2023…
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Feminist sound scholar and musician Marie Thompson is a theorist of noise. She has also been one of the key thinkers in integrating the study of sound with the study of affect. Dr. Thompson is Senior Lecturer in Popular Music at the Open University in the UK. She is the author of Beyond Unwanted Sound: Noise, Affect, and Aesthetic Moralism (Bloomsb…
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Today we learn how computers learned to talk with Benjamin Lindquist, a postdoctoral researcher at Northwestern University’s Science in Human Culture program. Ben is the author “The Art of Text to Speech,” which recently appeared in Critical Inquiry, and he’s currently writing a history of text-to-speech computing. In this conversation, we explore:…
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Join Our Patreon! Send us a voice message! Rate this podcast! Today’s episode provides a thorough walkthrough of the publishing industry for aspiring nonfiction writers. Our guest is Jane Von Mehren, Senior Partner at Aevitas Creative Management and a former Senior Vice President at Random House. Jane explains the structure of the publishing indust…
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Join Our Patreon! Send us a voice message! Rate this podcast! Ever wonder who’s to blame for the noise and distraction of the open office? Our guest has answers. Joseph L. Clarke is a historian of art and architecture and an associate professor at the University of Toronto. His 2021 book Echo’s Chambers: Architecture and the Idea of Acoustic Space …
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In this episode, Jane speaks with Simon Lehmann, the founder of AJL Atelier, about strategies for growth in property management businesses and the role of technology in this process. Simon is one of the world’s foremost experts on short-term rental and vacation rental. He leads AJL Atelier, a specialized vacation rental, and business consultancy wh…
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In this episode Jane outlines the challenges of being a holiday let property manager, with housekeeping as the most demanding. While the role is all-consuming, the satisfaction derived still motivates most people in the profession. Jane talks about running a property management business and how this can be stressful due to immediate guest demands, …
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Today we bring you a masterclass in audiobook narration and acting with acclaimed actor, casting director, audiobook narrator and audiobook director, Robin Miles. Miles has narrated over 500 audiobooks, collecting numerous industry awards and, in 2017, was added to the Audible Narrator Hall of Fame. She’s the most recognizable voice in literary Afr…
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In this episode, Jane talks to Gabriel Wall, the owner of award-winning Wall Eden Farm Holidays - a 3 generational family log cabin business. Gabriel shares insights of how he diversified his family business into multiple markets and guest offerings, and discusses his journey from carpentry to establishing a log cabin holiday park incorporating his…
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Boosting your holiday let business with a Destination Management Organisation (DMO) In this episode, Jane discusses the role of (DMO's) with Sheila Gilmore, the chief executive of Visit Arran. They talk about how DMOs can help local businesses by being part of the community, supporting their growth, and attracting the right visitors to the area. Sh…
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In this episode, Jane talks about the importance of gaining visibility on social media for your holiday let business. Acknowledging the fear and hesitations many face in putting themselves out there, she shares her personal journey of moving from a offline business to an online one. Jane busts some of the fears associated with posting about yoursel…
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Today’s guest is Carolyn Birdsall, Associate Professor of Media Studies, University of Amsterdam. If you’re a scholar of sound or radio, you likely know her work, particularly her monograph Nazi Soundscapes (AUP, 2012) which was the recipient of the ASCA Book Award in 2013. Her new book, Radiophilia (Bloomsbury, 2023), examines the love of radio th…
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In this episode Jane talks to Neely Khan about I-PRAC accreditation and how it will help your guests feel more comfortable booking with you which is another great way to help your property(s) stand out from the competition. I-PRAC is the global accreditation for trusted, professional and certified short term rental professionals. Key takeaways: Und…
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In this episode Jane talks to Vanessa De Souza Lage, co-founder of Sustonica about how holiday let owners and property managers can gain that competitive advantage by being more sustainable. The main takeaways: Learn the tips and tricks that you never would think about to improve your property's sustainability Discover the benefits of offering a su…
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Today we share a podcast episode on the visual epistemology of astronomy by our friends at The World According to Sound. What kind of knowledge do we really gain when we look at images from space? Longtime listeners to this show will remember The World According to Sound. As we referred to them two years ago, WATS is a team of two rogue audionauts …
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In this episode Jane talks to Katie Bessant on how to maximise your Instagram marketing strategy from getting your bio right to attract the right guests to the types of posts to do to stand out from the crowd. Here are the main takeaways: Understand how has marketing changed in the holiday let industry over the years. Learn the steps to take to set…
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In this episode Jane talks to Kelly Odor, Marketing Director of Bookster, about how property management software (PMS) can be used to help property your property. Bookster is property management software specifically designed for holiday rental owners and managers. Key takeaways from this episode: Understand what property management systems are and…
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Tinnitus can be annoying, for sure--and for some people it's much worse than annoying--but it also has a lot to say of interest, if we're willing to listen: "Tinnitus has been my guide in sound studies, my Virgil, leading me through a shadow world of sound. It's taught me how high the stakes can be when it comes to the perception and control of sou…
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If you ever wonder about different ways that can help your holiday let / short term rental stand out from the competition, then niche marketing could be a great option for you. In this episode Jane is talking to Heather Bayer about the art of niche marketing. Here are the main takeaways: Discover the benefits and drawbacks of niche marketing. Learn…
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In this episode Jane talks to Sarah Orchard, founder of Get Fully Booked, about her in person event she is holding to support hosts with their marketing and business growth for 2024. The event will include speakers from across the industry who are all hosts themselves so listen in to get all the details, including: Who exactly the event is for Hear…
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In this episode Jane talks to Andrew Dalby, founder of ACT Studios, a property marketing company and Beds4Nature, a new free initiative to help properties understand their carbon footprint. Andrew talks about the importance of creating high impact photos and how it's the little things that make a difference. He shares the 3 things that his team loo…
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The world of property management can seem like a lonely place at times and it can be hard to find the right networks where you can connect with others in your industry. In this episode Damian Sheridan shares all the juicy info about the Book Direct Show and Scale Show conferences. We discuss the benefits property managers can get from these many sh…
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Elena Razlogova discusses U.S. radio history, audience research, music recommendation and recognition algorithms, and her current book project, which centers on freeform radio station WFMU and the rise of online music. We also talk about Elena’s research strategies as a historian working in the digital age. Continue reading → The post Making Radio …
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Systems are great at automating many of the day to day tasks involved in property management. Channel managers, PMS (property management systems), booking systems, but how do you know what's right for your business? In this episode Jane talks about how you choose the systems for your business and gives steps to take to choose the right system for y…
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They started with one property which then took them on a journey to a full holiday letting company managing around 50 luxury properties and an award finalist. Is wasn't in the plan, so how did that happen? In this episode Jane talks to Tracey Kelly, co-founder of Cotswold Retreats, as she shares her journey into holiday home management that she and…
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Today we present the first episode of a miniseries on audiobooks by getting into the history and theory of the medium. Audiobooks are having a moment—and it only took them over a century to get here. Dr. Matthew Rubery, a Harvard PhD and Professor of Modern Literature at Queen Mary University of London, pioneered the study of the audiobook, its his…
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Are you ready to provide a stand out property management service? Winter is a great time to do just that.....and help your business grow. In this episode Jane shares her top 10 tasks to do over winter, to ensure an excellent service is provided to property owners and guests, plus helps grow your business. Having done 10 winters in her property mana…
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In this episode Jane talks about the 2 important areas when setting up and starting your property management business - contracts and pricing. Listen in to hear what should be included in contracts and how to set your pricing. Jane took her property management business, streamlined it and expanded it before selling it. She now uses her 10 years of …
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