Beste Uncle Marv podcaster (2024)

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737 Kaseya 365: The Future of MSPs with Ranjan Singh 22:01

1h ago22:01

22:01

Uncle Marv kicks off the episode by setting the scene at DattoCon, where the energy is high after two days of groundbreaking announcements. He introduces Ranjan Singh, who dives right into the buzz surrounding Kaseya's latest offerings. Ranjan explains the challenge of keeping product launches under wraps until the big reveal, emphasizing the impor…

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736 Kelvin Daniels Shares An MSP's Success Story 18:17

1h ago18:17

18:17

Uncle Marv kicks off the episode by introducing Kelvin Daniels, a seasoned IT professional with over 20 years of experience in the industry. Kelvin shares his journey as a long-term Datto partner, selling their products for over 15 years and being credited with pioneering innovative sales approaches in the Midwest. The conversation then shifts to X…

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735 Nadir Merchant: Unveiling Kaseya 365 User 17:51

1h ago17:51

17:51

Uncle Marv kicks off the episode from the Fontainebleau resort in Miami, where he's attending DattoCon 2024. Nadir Merchant introduces Kaseya 365 User, a new product offering that focuses on protecting and backing up users, complementing the previously launched Kaseya 365 Endpoint. The Kaseya 365 User bundle includes email protection, anti-phishing…

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734 Effective Marketing Strategies for MSPs 59:28

4d ago59:28

59:28

Uncle Marv kicks off the show by recapping his recent visit to DattoCon in Miami, where Kaseya made significant announcements about new user licenses and product offerings. He then welcomes Jennifer Bleam, author of "Simplified Cybersecurity Sales for MSPs," to discuss marketing and sales strategies. Jennifer emphasizes the importance of a holistic…

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733 Back to the Future of IT 26:16

7d ago26:16

26:16

Uncle Marv kicks off the podcast with Robert Thompson, an ASCII member and Spark peer group leader from Canada. Thompson shares his journey from break-fix to managed services, highlighting the importance of client communication and technology business reviews. He emphasizes the value of the ASCII community in knowledge sharing and business growth. …

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732 ASCII Meets Apple (and a DeLorean) 40:53

7d ago40:53

40:53

Uncle Marv kicks off the episode with Joe Balsarotti, a long-time ASCII member and owner of Software to Go, a computer store with over 40 years of history. Joe shares his journey from retail software sales to becoming a full-service IT provider serving customers in 42 states. He emphasizes the importance of empowering staff, sharing how he gives hi…

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731 Tony Hawk's Skateboard & Spark 27:44

7d ago27:44

27:44

Sean Lardo Interview: IT Nation event coming up in two weeks (November 6-8) at Rosen Shingle Creek in Orlando, Florida PitchIT competition highlights: record number of applicants (over 150) from global regions Final three PitchIT competitors: PC PowerSafe, Senteon Cybersecurity, and Seedpod Cyber IT Nation features: Tony Hawk as keynote speaker, St…

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730 ASCII Live Powered by RYTHMz 36:38

7d ago36:38

36:38

Uncle Marv kicks off the episode with Steve Copeland from RYTHMz, discussing their innovative "internet in a box" solution. Steve explains how their 5G technology is revolutionizing business continuity and disaster recovery. He shares examples of how RYTHMz has helped partners increase profits and maintain connectivity during critical events. The c…

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729 Eric Torres on the Importance of Community 35:11

12d ago35:11

35:11

Uncle Marv kicks off the show by introducing Eric Torres, who recently joined Pax8 in a new role focused on channel and community engagement. The conversation covers Eric's transition to Pax8 and his first experiences with the company, including attending the Pax8 Beyond event in Berlin. Eric shares insights on Pax8's approach to community engageme…

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728: 5 Marketing Commandments Every MSP Needs to Know 53:15

13d ago53:15

53:15

Uncle Marv and Jennifer Bleam dive deep into the world of MSP marketing and sales, offering a fresh perspective on how to revolutionize your approach. They discuss: The Marketing Pendulum: Jennifer explains the concept of the "marketing pendulum" and why MSPs should avoid swinging to extremes in their marketing efforts. Overcoming the "Marketing Do…

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727 Why Every MSP Needs to Focus on Nurturing Leads 48:39

13d ago48:39

48:39

Uncle Marv welcomes Jennifer Bleam, founder of MSP Sales Revolution, to discuss sales and marketing strategies for MSPs. Jennifer shares her journey from focusing solely on sales coaching to incorporating marketing due to client needs. She emphasizes the importance of knowing key metrics like average customer lifetime value and monthly recurring re…

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726 Business Reinvention Summit Preview 9:47

17d ago9:47

9:47

Uncle Marv kicks off the episode by introducing Dr. Carrie Johansson, a key speaker at the upcoming Business Reinvention Summit. The summit, organized by Therese Skelly, is scheduled for October 21-26 and features ten accomplished women sharing their experiences and strategies for business reinvention. Dr. Johansson, with over 20 years of experienc…

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725 Compliance Scorecard Team Interview 1:01:33

18d ago1:01:33

1:01:33

Uncle Marv kicks off the show with updates on recent hurricanes affecting Florida and the Carolinas. He then introduces Tim Golden, Desiree Thomas, and Austen Gray from Compliance Scorecard. The team discusses the recent rebranding of Compliance Scorecard and their new investment from Bellini Capital. They emphasize the growing importance of compli…

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724 Secure Help Desk Operations with Nametag 42:37

24d ago42:37

42:37

Introduction to Aaron Painter and Nametag: Uncle Marv introduces Aaron Painter, highlighting his role as CEO of Nametag, a platform dedicated to enhancing identity verification processes to prevent impersonation and fraud. The North Korean Hacker Incident: The conversation kicks off with a discussion about the notorious case of a North Korean hacke…

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723 Insights from Cynomi's Tim Coach 58:56

25d ago58:56

58:56

Uncle Marv kicks off the show by introducing Tim Coach and his new position at Cynomi. Tim explains the company's name, inspired by the manta ray from Finding Nemo, symbolizing protection and guidance in cybersecurity. The conversation dives into Cynomi's VCISO platform, which simplifies security assessments and compliance roadmaps for MSPs. Tim hi…

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722 Preparing Your Business for Hurricane Milton 35:33

25d ago35:33

35:33

Uncle Marv kicks off with the latest on Hurricane Milton, now a Category 4 storm with 155 mph winds, expected to make landfall near Sarasota around 10-12 PM. He emphasizes the storm's massive size, affecting areas from the Panhandle to the Keys. Using the Windy.com app, Marv illustrates the storm's path and potential impacts. He shares emergency nu…

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721 Hurricane Milton: Live Report with Rayanne Buchianico 25:26

25d ago25:26

25:26

Uncle Marv kicks off the episode with a comprehensive update on Hurricane Milton's status as of Tuesday afternoon. The storm has been downgraded to a Category 4 hurricane with sustained winds of 155 mph, moving east at 12 mph towards the Gulf Coast. Projected to make landfall near Tampa Bay around 1-2 AM Thursday morning, Milton is expected to hit …

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720 Hurricane Milton & TEKnowledge Tech Community 29:41

27d ago29:41

29:41

Uncle Marv kicks off the episode with a detailed breakdown of Hurricane Milton's projected path and potential impact on Florida. Using the Windy app, he explains the storm's trajectory, intensity, and the areas most likely to be affected. Marv emphasizes the importance of preparedness and shares personal anecdotes about his family's situation durin…

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719 Crafting Your MSP Brand Story with Decoded Strategies 50:06

1M ago50:06

50:06

Uncle Marv welcomes Annie Mosbacher and Kristin Spiotto, co-founders of Decoded Strategies, to discuss their unique approach to marketing for MSPs. The conversation kicks off with a lighthearted chat about recent movies, setting the stage for a deeper dive into storytelling in marketing. Annie and Kristin explain how their company differs from trad…

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718 What We Learned: TechCon and Helene 49:18

1M ago49:18

49:18

Uncle Marv kicks off the show by addressing the devastating impact of Hurricane Helene, particularly in the Western Carolina and Eastern Tennessee areas. The storm caused significant damage, with at least 162 deaths reported and 1.3 million customers still without power across several states. The conversation then shifts to disaster recovery planni…

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717 The Power of Saying No 11:50

1M ago11:50

11:50

Uncle Marv kicks off the episode by apologizing for not addressing Hurricane Helene earlier in the week. He provides an update on the hurricane's impact, mentioning its landfall as a Category 4 storm near Perry, with winds reaching 140 mph and affecting millions of residents. He then shares his go-to hurricane tracking apps: Hurricane Tracker (paid…

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716 QuestingHound's Tech Stack: Why TruGrid Stands Out 47:41

1M ago47:41

47:41

Uncle Marv kicks off the show with exciting news about Eric Torres joining Pax8 as the vice president of channel and community engagement. He then introduces his guest, John Boden from Questing Hound Technology Partners, a Florida-based MSP. John shares the unique story behind his company's name, which originates from a John Masefield poem and his …

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715 Conferences: Big vs. Small 49:54

2M ago49:54

49:54

Uncle Marv kicks off the show by thanking the organizers of TechCon Unplugged, praising the strong sense of community at the event. He announces ESET as the winner of the best conference swag, highlighting their useful battery chargers and other items. Marv then dives into a personal story about his ongoing struggles with AmeriGas, a propane delive…

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714 From Video Games to MSP Success: Brian Weiss 57:32

2M ago57:32

57:32

Uncle Marv begins by acknowledging the significance of September 11th and its impact on the nation. He then introduces Brian Weiss, diving into Brian's background in the IT industry. Brian recounts his early career, starting with his passion for video games and LAN parties, which led to his first job at a computer store called Computer Stuff. He de…

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713 Cork's Leadership Shake-Up: Dan Candee and Carlson Choi 47:33

2M ago47:33

47:33

Uncle Marv explores Cork's evolution with Dan Candee, the new CEO, and Carlson Choi, co-founder and Chief Product Technology Officer. They discuss Cork's meteoric rise in the MSP space, attributing it to their ability to listen to and implement partner feedback. The conversation covers Cork's unique approach to cybersecurity, including their agentl…

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712 Onboarding & Offboarding Professionally 53:40

2M ago53:40

53:40

Uncle Marv delves into the complexities of transitioning clients between MSPs, emphasizing the need for professionalism and clear communication. He recounts a recent experience where he was offboarding a client to a larger MSP, highlighting the challenges and misunderstandings that arose during the process. Marv stresses the importance of respectin…

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711 Cybersecurity Lawsuits on the Rise: What MSPs Need to Know 29:40

2M ago29:40

29:40

Uncle Marv kicks off the episode by discussing a recent Canalys report highlighting the growth in cybersecurity services and the increasing trend of customers suing their cybersecurity providers. Brad Gross, a seasoned attorney specializing in IT law, offers his expert insights on this developing legal landscape. The discussion covers several notab…

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710 Leadership Insights: Marnie Stockman 1:00:09

2M ago1:00:09

1:00:09

Marnie Stockman shares her recent experiences, including a leadership training program for military personnel from partner countries. The discussion then moves to recap their previous interview, focusing on core values, leadership philosophy, and customer success. Marnie emphasizes the importance of personal leadership and how it applies to everyon…

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709 Your Helpdesk Copilot - Giant Rocketship 20:51

2M ago20:51

20:51

Dustin Puryear, a former MSP owner, explains how Giant Rocketship was born out of the need to solve SLA problems and reduce "dead time" on tickets. Unlike traditional ticket management systems that rely on dashboards and human intervention, Giant Rocketship uses AI to automatically assign, schedule, and manage tickets, allowing service managers to …

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708 Navigating IT Challenges with Marnie Stockman 38:34

2M ago38:34

38:34

We dive deep into the world of IT management with Marnie Stockman, an experienced IT professional. Marnie shares invaluable insights on overcoming challenges in the IT industry, emphasizing the importance of communication, leadership, and adaptability in today's rapidly evolving technological landscape. Marnie Stockman discusses her journey in IT, …

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707 AI in IT Contracts: What MSPs Need to Know 54:02

2M ago54:02

54:02

Rob Scott, a legal expert in the IT services industry, shares his insights on the use of AI in contract generation. While acknowledging AI's transformative potential, Scott emphasizes that it should be viewed as a tool to enhance legal services rather than a replacement for lawyers. He highlights the significant gaps between AI-generated contracts …

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706 Inspired by Ted Lasso - Marnie Stockman 39:10

2M ago39:10

39:10

Marnie Stockman's journey from high school math teacher to CEO of Lifecycle Insights is a testament to her adaptability and problem-solving skills. She explains how her experience in education led her to customer success in the ed-tech world, eventually culminating in the creation of Lifecycle Insights, a company focused on improving quarterly busi…

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705 Internet in a Box: Rythmz's 5G Solution Explained 24:09

3M ago24:09

24:09

Steve Copeland introduces Rythmz as a carrier-agnostic solution that combines up to seven SIM cards to create a bonded aggregate network. This approach offers both increased bandwidth and redundancy, making it suitable for various applications including disaster recovery, business continuity, and event support. The technology acts as an SD-WAN for …

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704 ThreatLocker and Zero Trust: A Conversation with CEO Danny Jenkins 28:26

3M ago28:26

28:26

Danny Jenkins provides insights into ThreatLocker's zero-trust framework and how it helps businesses implement the principle of least privilege. He explains the company's unified bundle, which combines allow listing, network controls, threat detection, and managed response services. Jenkins emphasizes the importance of shifting the security paradig…

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703 TechCon Unplugged: You In? 54:01

3M ago54:01

54:01

Uncle Marv introduces TechCon Unplugged, an annual conference for IT business owners and managed service providers, scheduled for September 12-14 in Hanover, Maryland. The conference, now in its fifth year, originated from a desire to create a more inclusive and supportive environment for smaller IT professionals. ** Need a discount code for Techco…

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702 MSP Mindset - Insights from Damien Stevens 45:51

3M ago45:51

45:51

In this episode of the IT Business Podcast, host Uncle Marv sits down with Damien Stevens, founder and CEO of Servosity, to discuss the challenges and opportunities in the managed service provider (MSP) industry. Damien shares insights from his MSP Mindset podcast, which features interviews with successful entrepreneurs, authors, and coaches. The c…

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701 Business Continuity and Resilience with ShadowHQ 21:00

3M ago21:00

21:00

Nick Scozzaro discusses the inception and evolution of ShadowHQ, a platform initially built to address cyber threats but now also used for other scenarios like natural disasters. Drawing from his background in secure communications at BlackBerry, Nick emphasizes the need for a digitized approach to incident response. ShadowHQ offers a comprehensive…

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700 Attack Surface Management with ThreatMate 19:16

3M ago19:16

19:16

Uncle Marv kicks off the episode by introducing Anup Ghosh and ThreatMate, a company focused on improving cybersecurity for IT networks. Anup shares insights into the company's approach to attack surface management, emphasizing the importance of viewing security through an adversarial lens. Unlike traditional vulnerability management tools, ThreatM…

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699 Star Trek Picard and Shanna 48:46

3M ago48:46

48:46

Uncle Marv and Shanna Utgard kick off the episode with a lively exchange, reminiscing about Shanna's journey from nearly falling victim to a ransom attack to becoming a respected figure in cybersecurity. The discussion quickly shifts to a pressing news story involving a dispute between Microsoft, CrowdStrike, and Delta Airlines. Delta has accused t…

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698 User Verification with MSP Process 17:50

3M ago17:50

17:50

Marvin and Chris kick off the discussion by exploring the core functionalities of the MSP Process platform. Chris explains how the platform helps MSPs verify the identity of end-users and technicians, thereby preventing unauthorized access and AI voice phishing attacks. The platform's unique technician verification feature is particularly emphasize…

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697 Democratizing Threat Intelligence: Blackpoint Cyber's MacKenzie Brown 1:04:40

3M ago1:04:40

1:04:40

In this engaging episode, Uncle Marv and MacKenzie Brown explore the critical role of threat intelligence in modern cybersecurity. MacKenzie explains the dual nature of her role at Blackpoint Cyber, balancing threat research with enabling their SOC team to respond effectively to cyber threats. She emphasizes the importance of understanding both aca…

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696 Rob Rae on the Future of MSPs: Community, Marketplaces, and Growth 26:22

3M ago26:22

26:22

Rob Rae, known as the "godfather of the channel," shares insights from his extensive experience in the MSP industry. He discusses the significance of building relationships and fostering community within the IT sector, emphasizing how these factors contribute to long-term business success. Rae reflects on his early experiences with ASCII events and…

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695 Uncompromized: The Future of Identity Protection for MSPs 16:17

3M ago16:17

16:17

In this episode, Ted and Woody explain the functionality of Uncompromized, which provides identity theft protection, dark web monitoring, and internet privacy for individuals. They detail how the service allows MSPs to invite clients to subscribe easily, offering them immediate monitoring and protection against identity theft. The discussion also t…

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694 MSP Growth Strategies with Dori Spade 12:03

3M ago12:03

12:03

Uncle Marv sits down with Dori Spade, who has over 17 years of experience in the MSP industry, having worked with MSPs ranging from $8 million to over $100 million in value. Dori discusses her transition from managing MSPs to founding Call to Action, a consulting firm that helps MSPs navigate common challenges such as role clarity and scaling. She …

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693 Owning a Data Center Transformed This MSP Business 11:13

3M ago11:13

11:13

Uncle Marv welcomes Corey Tapper, a new ASCII member and owner of Techevolution, to the IT Business Podcast. Corey shares his experience attending ASCII events over the years before finally becoming a member, citing the emotional impact of seeing Frank Abagnale speak and the valuable networking opportunities. Techevolution, Corey's company, has bee…

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692 Vendor Booth Interviews - ASCII Boston 2024 11:43

3M ago11:43

11:43

Uncle Marv begins by interviewing Eric Pinto from SocSoter, who discusses their new reporting platform designed to help MSPs prepare for audits and compliance checks. Pinto emphasizes the importance of providing evidence for services offered to customers, especially in the context of 24/7 coverage. Next, the host speaks with Dave Cava, partner at E…

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691 Brianna Rubino: Live from ASCII 9:41

3M ago9:41

9:41

Uncle Marv hosts the IT Business Podcast live from ASCII Edge in Boston, featuring guest Brianna Rubino, Director of Events for the ASCII Group. Brianna shares insights on ASCII's 40th anniversary celebration and the ongoing event series. The ASCII EDGE event series includes nine events across North America, with eight in the U.S. and one in Canada…

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690 Cybersecurity Simplified - Ann Westerheim at ASCII Edge 23:27

3M ago23:27

23:27

In this episode of the IT Business Podcast, Uncle Marv interviews Ann Westerheim from Ekaru at the ASCII EDGE event in Boston. Ann discusses her book "Cybersecurity for Main Street, Cyber Fit in 21 Days," which aims to simplify cybersecurity concepts for small businesses. She emphasizes the importance of basic security measures like multi-factor au…

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689 Dawn Sizer on Community and Growth in ASCII 10:47

3M ago10:47

10:47

Uncle Marv interviews Dawn Sizer at the ASCII event in Boston, marking their first in-person meeting. Dawn shares her experience speaking at the event about automation and the positive response from attendees. They discuss the challenges of remote work verification, particularly in light of deepfake technology, and explore potential solutions such …

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688 Cavelo: Data Risk Management for MSPs 19:35

3M ago19:35

19:35

Uncle Marv welcomes Kris Shoemaker from Cavelo to discuss their data risk management platform. Cavelo positions itself under the attack surface management umbrella, offering a comprehensive solution for MSPs that includes data discovery and classification, vulnerability management, identity access management, and asset discovery. Kris explains that…

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