Podcast about the finance and technology of healthcare. We cover revenue cycle management (RCM), how to grow an RCM business, technology and analytics including artificial intelligence for RCM, as well as general consulting and scalable reliable process design. Written version of these podcasts are available on our blog at https://voyanthealth.io/blog
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Leadership Unveiled Podcast | Proactive Leadership, Healthcare Professionals, Time Management
Kayla Fahey-Ahrndt aka KFA | Leadership and Career Coach, Millennial Manager, Healthcare Leader
Welcome to “Leadership Unveiled,” the podcast for healthcare leaders ready to elevate their careers, mindset, and strategy! I’m Kayla Fahey-Ahrndt, aka KFA, and I’m here to guide you through proactive leadership, strategic thinking, and data-driven decision making. From building high-performing teams, to navigating healthcare regulations, we’re all about helping you lead with confidence, reduce burnout, and driving lasting impact. I'm sharing my best strategies from 12+ years in healthcare a ...
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Medical Billing Advertising - Is TikTok Right for Your Business?
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TikTok and other media platforms like Discord are really hot. Everyone is on them, right? Is advertising for medical billing on new media platforms a good call for your business? Listen to find out specifically about TikTok, but more broadly how we think about evaluating particular channels and media.…
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Navigating Technological Change in the Lab: How to Help Your Team Adapt to New Systems with Confidence
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Join the free Leadership Unveiled Podcast Community! Learn about our 12 Days of Leadership and 2025 Leadership Playbook for Healthcare Professionals before anyone else by joining the community.❓Got a leadership question for Kayla? Submit your ?'s to Kayla@KFAconsulting.org.CONNECT WITH KAYLA (aka KFA) 🌐Website: https://www.kaylafaheyah…
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Buying Medical Billing Leads - Numbers Deep Dive
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Part 3 of 3 part series on buying medical billing leads. In prior episodes we discussed whether this is a good medical billing marketing strategy, then top tips for improving your results if you are going to do it, and this episode is a deep dive into the numbers. CAC, ROI, CLV, and more.
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What Is The Best Channel for Medical Billing Marketing?
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I frequently get this question. In this podcast we'll dive into what is the "best" channel and what criteria are involved in determining the "best".
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Empowering Leadership at Every Level: How to Foster Leaders Without Titles
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Join the free Leadership Unveiled Podcast Community! Learn about our 12 Days of Leadership and 2025 Leadership Playbook for Healthcare Professionals before anyone else by joining the community.❓Got a leadership question for Kayla? Submit your ?'s to Kayla@KFAconsulting.org.CONNECT WITH KAYLA (aka KFA) 🌐Website: https://www.kaylafaheyahrnd…
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Why Isn't Medical Billing Automation Taking Over?
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Talk about technology, automation, and AI is everywhere in the medical billing industry, including around half the presentations at the HBMA this year. So why hasn't it taken over? Why are so few companies doing it and even then for such a small percent of the processes? Listen to find out, which should lead you to your solution.…
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Buying Medical Billing Leads - 5 Tips to Succeed
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In another podcast we have discussed why buying medical billing leads may not be the marketing strategy slam dunk people think it is. But if you are going to do it, we'll give you the top 5 tips to succeed doing it (or at least significantly improve your results).
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Improve Trade Show ROI - Top 10 Actionable Tips
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In one of our other podcasts we suggested exhibiting at trade shows may not be the best medical billing marketing strategy. But if you're going to do it, here are the top 10 tips on how to dramatically improve your lead generation rate and ROI.
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Uncovering Your Passion in Leadership: How to Lead with Purpose and Fulfillment
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Join the free Leadership Unveiled Podcast Community! Learn about our 12 Days of Leadership and 2025 Leadership Playbook for Healthcare Professionals before anyone else by joining the community.❓Got a leadership question for Kayla? Submit your ?'s to Kayla@KFAconsulting.org.CONNECT WITH KAYLA (aka KFA) 🌐Website: https://www.kaylafaheyahrndt.c…
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A message for those of you in the US...Today is election day.
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Is AI Good at Medical Billing Marketing Strategy?
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Gen AI and ChatGPT are getting tons of attention. How good is AI at doing medical billing marketing strategy? We test it and see how it performs and make suggestions.
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Buying Medical Billing Leads - A Good Marketing Strategy?
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Many companies buy medical billing leads, or at least have considered it. The question is whether this is a good marketing strategy. We'll explore the pluses and minues.
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How to Use ChatGPT to be More Efficient and Creative at Work
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Join the free Leadership Unveiled Podcast Community❓Got a leadership question for Kayla? Submit your ?'s to Kayla@KFAconsulting.org.CONNECT WITH KAYLA (aka KFA) 🌐Website: https://www.kaylafaheyahrndt.com🎥 My YouTube Channel (Binge 400+ videos): https://youtube.com/@kaylafaheyahrndt --- Support this podcast: https://podcasters.spotify.com/pod/s…
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Medical Billing Companies are Rarely Good at Marketing or Sales
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People think medical billing marketing and sales are difficult, but your competition is terrible at this. The reality is it isn't that tough and in this episode I share a story that illustrates why I think most medical billing marketing stinks.
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Leading High-Performing Teams in Healthcare_Building a Culture of Accountability, Innovation, and Proactive Leadership
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Join the free Leadership Unveiled Podcast Community ❓Got a leadership question for Kayla? Submit your ?'s to Kayla@KFAconsulting.org. CONNECT WITH KAYLA (aka KFA) 🌐Website: https://www.kaylafaheyahrndt.com 🎥 My YouTube Channel (Binge 400+ videos): https://youtube.com/@kaylafaheyahrndt --- Support this podcast: https://podcasters.spotify.com/po…
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Why Targeting Marketing is So Hard for Medical Billing Companies
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We did a prior podcast on the benefits of targeted medical billing marketing. For most, this becomes a "duh!" moment after thinking about the pluses and minuses. Then why are so few billing companies doing it and why do some even after hearing the rationale continue to shotgun the market unsuccessfully?…
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When should you update your website or create a new website? If you're thinking about medical billing marketing strategies, will a better website increase your sales? Listen to find out.
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Be Them Now | Motivational Podcast Episode
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Join the free Leadership Unveiled Podcast Community ❓Got a leadership question for Kayla? Submit your ?'s to Kayla@KFAconsulting.org. CONNECT WITH KAYLA (aka KFA) 🌐Website: https://www.kaylafaheyahrndt.com 🎥 My YouTube Channel (Binge 400+ videos): https://youtube.com/@kaylafaheyahrndt --- Support this podcast: https://podcasters.spotify.com/po…
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Should Your Medical Billing Business Hire a Salesperson?
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You want to grow your medical billing company. When people think grow they think sales, when they think sales they think salesperson. Is this the right approach for your business? Listen to find out our thoughts.
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Billing Companies, Automation, and AI - Are They Overstating Their Capabilities?
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I recently attended the HBMA (healthcare billing management association) national conference and heard a bunch of billing companies talk about automation and AI. But how many are really experts in this? How many are really even deploying these technologies in any reasonable scale? Listen to find out.…
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Proactive vs. Reactive Leadership in Healthcare: The Key to Accomplishing More with Less Stress
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Join the free Leadership Unveiled Podcast Community ➡️ https://kayla-fahey-ahrndt.myflodesk.com/leadership-unveiled-podcast-community 🔗FULL EPISODE SHOW NOTES: www.kfaconsulting.org/leadership-unveiled-podcast/proactive-vs-reactive-leadership-in-healthcare-the-key-to-accomplishing-more-with-less-stress RELATED EPISODES: Listen to my related episo…
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Season 7 is here! Leadership Unveiled Podcast Updates | Ep. 137
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Welcome to Season 7 of Leadership Unveiled Podcast! Join the free Leadership Unveiled Podcast Community ➡️ https://kayla-fahey-ahrndt.myflodesk.com/leadership-unveiled-podcast-community ❓Got a leadership question for Kayla? Submit your ?'s to Kayla@KFAconsulting.org. CONNECT WITH KAYLA (aka KFA) 🌐Website: https://www.kaylafaheyahrndt.com 🎥 My YouT…
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Should Your Medical Billing Marketing Be Targeted?
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Most medical billing companies take any and all comers, they are opportunistic and will do everything from family practice to pain management to ophthalmology. But is this a good idea from a marketing standpoint if you are trying to grow more quickly? Listen to find out our thoughts.
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Medical Billing Company Branding - Good Idea?
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Does your medical billing business need branding? Should you invest in this? I've heard many billing companies tell me they want to be seen by their clients and prospective clients and that this is really important. But is it? We'll dive into what this really means and the benefits and costs of branding.…
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How Smart is Generative AI - an RCM Case Study
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We decided to try and experiment and see how smart a generative AI (GAI) application is. In part because this is a hot topic and we get asked about it frequently, we thought it would be fun to test. We asked a LLM/GAI application whether you need generative AI at this point in RCM or even what would be good applications of it. The answer will aston…
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Should RCM Exhibit at Clinical Conferences?
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Most medical billing marketing starts with exhibiting at trade shows. But is this a good investment for your medical billing business? We'll explore the pluses and minuses and give you the answer.
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Is generative AI something you should jump into right now? Where is it applicable to RCM? Where could your technology focus be right now to get the most ROI?
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Working Mom Time Management & Planning Tips from Financial Adviser & Designer Julie Wenzlick
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My guest, Julie Wenzlick, I discuss all things systems and working mom organization tips. She shares her working mom routines and her content creation planning strategy for her small business, P&W Designs LLC. ➡️CONNECT WITH JULIE: Work with Julie: https://www.pwplanners.com YouTube: Welcome to the Being Better Everyday Channel (youtube.com) Listen…
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Stop Judging Your Work - The Reason Why Could Transform Your Life
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Stop Judging Your Work - The Reason Could Transform Your Life In today's episode, I explore a topic that's been on my mind for a while - judging our own creativity and work. I have a love for art, specifically watercolor. I was cleaning my office, and I came across some of my art work from a few years ago buried in the office closet. I looked at it…
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Why you can never get things DONE! Plus the secret to TRUE PRODUCTIVITY in the cycles of our lives
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Why you can never get things DONE! Plus the secret to TRUE PRODUCTIVITY in the cycles of our livesToday I have an awesome topic for you. We're talking about cycles in our life that are just never done. The ones that keep going and going and going. I'm going to give you a mindset shift you can use if you're struggling to get things "completely done!…
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Avoidance vs. Approach Goals & My 2024 Word of the Year | Leadership Unveiled Podcast, Kayla Fahey-Ahrndt
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My 2024 Word of the Year is "Approach." As I started analyzing how my leadership business, KFA Consulting, did in 2023, I started to learn the difference between Avoidance vs. Approach goals. I listened to the Mel Robbins Podcast with guest, Dr. Luana Marques, who explains how the solution to avoidance is to approach which is science based on Cogni…
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How To Get Organized at Work & Home for the Holidays & End of 2023 👩💻4 Steps From a Working Mom
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How To Get Organized at Work & Home for the Holidays & the End of 2023 👩💻4 Steps From a Working MomIn today's episode, we're diving into 4 easy tips that will help you prepare yourself and your family for the holidays and the end of the year. We often feel stressed as there is so much pressure to do all the things and FOMO is real around the holid…
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There had been a lot of hype and some concern that automation will wipe out the medical billing / RCM industry. We'll explore is that real and what implications are for medical billing companies.
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How does RCM move away from being an industry primarily of body shops? What does performance mean in revenue cycle and how do you get there?
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What's a body shop in rcm? And why are so many cycle management companies and even departments set up as body shops? We'll discuss the implications and eventually get to an alternative.
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If you have comments or suggestions please send them over to us we would love to hear from you.
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Many are asking about AI in healthcare and about its application ave future or imminent dominance. Are the robots taking over?
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131. Should You Join? - Career Kickstart Course details to help you decide if you should register or refer a colleague
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🎉Career Kickstart Course Registration is open! Early bird pricing open 12/13 - 12/20! $100 off, then the course closes. 🎉Course Details ➡️ https://kfaconsulting.kartra.com/page/Career_Kickstart Welcome to the Leadership Unveiled Podcast! I'm launching a new course - the Career Kickstart Course! COURSE LAUNCH KEY DATES: -Registration opens: Tuesday,…
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130. ONLINE CAREER COURSE LAUNCH_Organize Your Work in 30 Days: Day 12 of the 12 Days of Leadership
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Welcome to the Leadership Unveiled Podcast! Today is Day 12 of The 12 Days of Leadership! I'm launching a new course - the Career Kickstart Course! 🎉Career Kickstart Course Registration is open! Early bird pricing open 12/13 - 12/20! $100 off, then the course closes. 🎉Course Details ➡️ https://kfaconsulting.kartra.com/page/Career_Kickstart COURSE L…
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129. How To Set Clear Expectations at Work with RACI Matrix: Day 11 of the 12 Days of Leadership
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Welcome to the Leadership Unveiled Podcast! Today is Day 11 of The 12 Days of Leadership! Today we're talking about the RACI matrix and why you should implement one for your team. I talk about the structure of a RACI matrix, how to create one, and how to use it for continuous improvement for a high functioning team. I also made an announcement at t…
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128. Use All Your Gears & Make the Most of You - Day 10 of the 12 Days of Leadership
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Welcome to the Leadership Unveiled Podcast! Today is Day 10 of The 12 Days of Leadership! Today we're using a biking analogy to think about using all of our gears in our work to fit the situation and feel fulfilled in areas that mean the most to us. MENTIONED: *Make the Most of You by Patrick Lindsay *Affiliate links. Thanks for supporting my chann…
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127. Set Systems to Stay in the Game vs. Goals for an Endgame: Day 9 of the 12 Days of Leadership
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Welcome to the Leadership Unveiled Podcast! Today is Day 9 of The 12 Days of Leadership! Today we're talking about setting systems with habits so that we can stay in the game instead of setting goals as a means to an endgame. I share how Leader Standard Work is part of that system and helps you determine what's most essential. We discuss a story an…
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126. Why You Should Track Your Habits - Day 8 of the 12 Days of Leadership
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Welcome to the Leadership Unveiled Podcast! Today is Day 8 of The 12 Days of Leadership! Today we're talking about habits. Why are habits important and why should you track them. We discuss how Leader Standard Work is really a habit tracker. I share my approach for creating good or getting rid of bad habits. + My Leader Standard Work Template My fa…
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125. 7 of My Favorite Finance, Organization, & Minimalism Content Creators - Day 7 of the 12 Days of Leadership
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Welcome to the Leadership Unveiled Podcast! Today is Day 7 of The 12 Days of Leadership! You can view the podcast on YouTube at https://www.youtube.com/@kaylafaheyahrndt or on any podcast app. Please subscribe so you get notified when new episodes drop! From December 1st through December 12th, we’ll be exploring career, leadership, planning, and or…
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124. How to Successfully Delegate, the "TEST Method" - Day 6 of the 12 Days of Leadership
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Welcome to the Leadership Unveiled Podcast! Today is Day 6 of The 12 Days of Leadership! T - Teachable E - Excited S - Strength T - Try (willing to) You can view the podcast on YouTube at https://www.youtube.com/@kaylafaheyahrndt or on any podcast app. Please subscribe so you get notified when new episodes drop! From December 1st through December 1…
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What?!?! Voyant's core technology is based on automation, how can we dare to be saying this? Listen to find out what we counsel.
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123. How to Get More Done in Less Time - Day 5 of The 12 Days of Leadership
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Welcome to the Leadership Unveiled Podcast! Today is Day 5 of The 12 Days of Leadership! You can view the podcast on YouTube at https://www.youtube.com/@kaylafaheyahrndt or on any podcast app. Please subscribe so you get notified when new episodes drop! From December 1st through December 12th, we’ll be exploring career, leadership, planning, and or…
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122. Day 4 of the 12 Days of Leadership - 4 Mindset Pitfalls of Professionals That Lead to Burnout
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Welcome to the Leadership Unveiled Podcast! Today is Day 4 of The 12 Days of Leadership! You can view the podcast on YouTube at https://www.youtube.com/@kaylafaheyahrndt or on any podcast app. Please subscribe so you get notified when new episodes drop! From December 1st through December 12th, we’ll be exploring career, leadership, planning, and or…
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121. Day 3 of the 12 Days of Leadership - How to Receive (and Give!) an Exceptional Performance Appraisal
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Welcome to the Leadership Unveiled Podcast! Today is Day 3 of The 12 Days of Leadership! You can view the podcast on YouTube at https://www.youtube.com/@kaylafaheyahrndt or on any podcast app. Please subscribe so you get notified when new episodes drop! From December 1st through December 12th, we’ll be exploring career, leadership, planning, and or…
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120. Day 2 of the 12 Days of Leadership - How to Lead When You're Busy, Tired, and Out of Ideas
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Welcome to the Leadership Unveiled Podcast! Today is Day 2 of The 12 Days of Leadership! You can view the podcast on YouTube at https://www.youtube.com/@kaylafaheyahrndt or on any podcast app. Please subscribe so you get notified when new episodes drop! From December 1st through December 12th, we’ll be exploring career, leadership, planning, and or…
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