Hosted by Scott McCartney, Fmr. Travel Editor/"Middle Seat" Columnist for The Wall Street Journal. Top Stories, C-Suite Guests, Listener Q's. The Leading Podcast Reaching Travel Industry Insiders, Frequent Flyers, & Aviation Geeks. Created by Ben Baldanza.
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251 - David Seymour, COO, American Airlines
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This week: David Seymour, COO, American Airlines; The Alaska-Hawaii situation in depth; JetBlue leverages TrueBlue; Shares down on multiple carriers; Breeze blows down Avelo's neck in New Haven; Questions & comments: Southwest vs Spirit new in-flight experience; Listeners thank Ben Baldanza.Av Ben Baldanza & Scott McCartney
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250 - An announcement from Ben Baldanza
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This week: An announcement from Ben Baldanza; Plus, never before told Ben stories as Scott McCartney welcomes back Seth Kaplan, Chris Chiames, and Chris Sloan as guests to salute Ben; News: Air & Cruise travel demand; Aircraft delivery delays; Capacity discussion; Delta reliability; Listener Q: What would you do if you were CEO at SWA?…
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249 - Bob Jordan, CEO, Southwest Airlines
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This week: Bob Jordan, CEO, Southwest Airlines; Airlines as an economic indicator; Will Spirit's new fare classes be the solution to current woes? DOT lays out new rules on family seating; Boeing has a new leader: Robert K. “Kelly” Ortberg; Two airlines cut Austin routes; Listeners input on the SWA boarding process and aircraft types, plus fees.…
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248 - Bill Swelbar, Chief Industry Analyst, Swelbar-Zhong Consultancy
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This week: William Swelbar, Chief Industry Analyst, Swelbar-Zhong Consultancy; Southwest short on communicating some big changes; A look at Delta's IT meltdown; American down and projects worse; Listener Q on SWA employee reaction to changes.Av Ben Baldanza & Scott McCartney
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247 - Allison Pohle, Travel Reporter, The Wall Street Journal
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This week: Allison Pohle, Travel Reporter, The Wall Street Journal; Evacuating an aircraft; American comes to agreement with flight attendants; Exploding soda at Southwest; United reducing capacity; IT debacle hits airlines hard, especially Delta; Takeaways from TSA Administrator David Pekoske on stats & plans; Listener takes issue with Scott on fe…
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246 - David Pekoske, Administrator, TSA
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This week: David Pekoske, Administrator, Transportation Security Administration (TSA); Delta and other's earnings; Delta announces partnership with Riyadh Air; Cirium seat data released; Rakesh Gangwal joins Southwest Airlines Board of Directors; Listener Q on bad weather flight decisions.Av Ben Baldanza & Scott McCartney
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This week: Boeing pleads guilty to defrauding the government; Boeing to buy back supplier Spirit AeroSystems; and more Boeing news; The fee-based travel economy-Have fees gotten out of hand?; Universal Hydrogen burns through $100MM; SWA Q3 revenue down; Listener Q on Spirit Airlines furloughing while increasing executive pay.…
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244 - Scott McCartney interviews Ben Baldanza
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This week: Scott McCartney interviews Ben Baldanza, Fmr CEO, Spirit & current Board Member JetBlue: Ben has been selected to receive National Aeronautic Association 2024 Wright Brothers Memorial Trophy; FAA looking at new public charter rules; The Basic Economy misnomer with almost incomprehensible policies; SWA flight low altitude situations cause…
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243 - Tim Toerber, VP Business Development, Assaia
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This week: Tim Toerber, VP Business Development, Assaia; A focus on Southwest - changes coming, overstaffing, the impact of Elliott Investment Management, and more; Mishandled bag numbers; Alaska must pay for a trademark they don't use; Listener suggestions for Southwest.Av Ben Baldanza & Scott McCartney
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242 - Sammy Patel, VP/Commercial, Vantage Airport Group & Simon Gandy, EVP/COO, New Terminal One JFK
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This week: Sammy Patel, VP/Commercial, Vantage Airport Group & CEO Midway Partnership and Simon Gandy, EVP/COO, New Terminal One: Rebuilding JFK: FAA understaffing continues; DOT issues minor fine to foreign carriers over passenger refunds; Increased flights to TLV; GBTA, business travel types, numbers, & average trip cost; Listener input: Differen…
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241 - Michael Landguth, Pres. & CEO, Raleigh-Durham Airport Authority
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This week: Michael Landguth, Pres. & CEO, Raleigh-Durham Airport Authority; American CEO Robert Isom fires CCO Vasu Raja, actual margins, a brain drain, and more @ AA; Weather issues at DFW; FAA meets with Boeing; A near collision at DCA; Listener Q: If Spirit went bankrupt how would other airlines react?…
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240 - Chris Sloan: In depth on Hawaiian Airlines
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This week: Chris Sloan: In depth on Hawaiian Airlines; Also: The reality of the London-Singapore flight story; Adding clarity to Frontier's pricing/change fee policy; Remembering Norm Mineta; Listener input: Calling out Allegiant on a "rip-off" ticketing fee, Expedia's multiple brands. Bonus interview content from AFA available at https://airlinesc…
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239 - Simon Newton-Smith, SVP Americas, EL AL Israel Airlines
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This week: Simon Newton-Smith, SVP Americas, EL AL Israel Airlines; Cirium seat capacity growth data; Airlines For America sues DOT over fee listings; FAA reauthorization bill signed; Congress misunderstands aircraft capacity & evacuation reality; A change in Boeing assembly line process; Listener comments.…
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238 - Greg Schulze, Chief Commercial Officer, Expedia Group
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This week: Greg Schulze, Chief Commercial Officer, Expedia Group; A tribute to Colleen Barrett, "The Mother of Southwest Airlines"; Ted Christie says the game is rigged; Spirit's plan moving forward; A new FAA investigation of Boeing relating to 787 inspections; Multiple listener response to last episode's William J. McGee interview.…
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237 - William J. McGee, Senior Fellow, Economic Liberties Project
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This week: William J. McGee, Senior Fellow for Aviation & Travel, American Economic Liberties Project; An in depth discussion on pros/cons of more regulation; Plus, can/will Embraer challenge Boeing & Airbus?Av Ben Baldanza & Scott McCartney
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236 - John Breyault, VP, Public Policy, Telecommunications & Fraud, National Consumers League
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This week: John Breyault, VP, Public Policy, Telecommunications & Fraud, National Consumers League; Also, a dreadful week of business news for airlines; Big losses at AA & SWA; SWA cuts routes, open to new fees; DOT refunds & fee display policy changes; Listener Q on SWA commuter policy concern.Av Ben Baldanza & Scott McCartney
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235 - Sam Coats, Retired Airline & Corporate Executive & Civic Leader
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This week: Sam Coats, Retired Airline & Corporate Executive & Civic Leader ; United CEO Scott Kirby reports Q1 loss & Boeing order conversions; Strong Q2 ticket demand; A close call at DCA; Southwest launches new marketing campaign.Av Ben Baldanza & Scott McCartney
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234- Jay Sorensen, President, IdeaWorksCompany
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This week: Jay Sorensen, President, IdeaWorksCompany; Loyalty program values; Delta Q1 numbers; Spirit woes deepen; Breeze shows a profit; Huge payday for AA CEO Robert Isom; Listener Q on new Boeing aircraft.Av Ben Baldanza & Scott McCartney
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233 - Kevin O'Toole, Chief Strategy Officer, Cirium
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This week: Kevin O'Toole, Chief Strategy Officer, Cirium; Data on 2023 Airfares; Airline C-Suite compensation - who's on top? Oakland CA airport wants San Francisco name; Listener input on passenger security screening, crew bases and scheduling.Av Ben Baldanza & Scott McCartney
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232 - This week: It's In The Bag - A Focus on the Business of Bag Fees
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This week: It's In The Bag - A Focus on the Business of Bag Fees; Breezy Rewards Valuation; Listener input: Feedback on John Heimlich, American shifting to more domestic flights, United's overhead bins.Av Ben Baldanza & Scott McCartney
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231 - John Heimlich, VP/Chief Economist, Airlines for America
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This week: John Heimlich, VP/Chief Economist, Airlines for America; Boeing searching for a new CEO; FAA moves EWR TRACON to PHL; JetBlue cuts routes; Is cutting costs ultimately more costly? Listener feedback: Public charter security, Rudy Maxa's destination judgements, Maintenance techs in the future.…
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This week: Rudy Maxa, Travel Journalist; Positive comments on Ben's NVO; Airlines: Biggest? Most Profitable? Biggest airline crown; Southwest expects fewer new planes; Concerns around lack of Boeing paperwork/security video; Empty middle seats on Frontier; Listener feedback on Doug Parker interview.Av Ben Baldanza & Scott McCartney
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229 - This week: Doug Parker, Fmr CEO, American Airlines with TSA safety concerns.
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This week: Doug Parker, Fmr CEO, American Airlines, outlines serious TSA safety concerns. Ben's AI "New Voice Option" (NVO); Spirit & JetBlue go it alone - Next moves? New proposed rule for handling wheelchairs; Fare fact errors made by Tim Wu on CNBC; Listener Qs on useful life of a commercial aircraft, business model for airport lounges.…
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228 - Zane Kerby, Pres & CEO at ASTA - American Society of Travel Advisors;
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This week: Zane Kerby, President & CEO at ASTA - American Society of Travel Advisors; 2023 numbers show safest year in aviation; Boeing supervision; AA same-day standby changes; What's with all the new Brisbane flights? Catherine & Richard Dotson remain at SAV; Listener Q: Overhead bin utilization, and a Flight Attendant asks how management really …
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227 - Maya Leibman, Fmr. EVP/Chief Information Officer, American Airlines
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This week: Maya Leibman, Fmr. EVP/Chief Information Officer, American Airlines; It's in the bag - increased fees and a bag revenue rundown in the billions; Delta's Amex credit limit for fuel; Shakeup at Boeing not what was expected - puts women in charge of rescue; AA changes agency ticket policies; Listener Q: Decision process for serving a new ai…
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226 - Brett Snyder, President & Chief Airline Dork, Cranky Flier
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This week: Brett Snyder, President & Chief Airline Dork, Cranky Flier; Delivery and backlog numbers for Boeing & Airbus; Carl Icahn picks up two JetBlue Board seats; The Atlantic article on carry-ons reaches a questionable conclusion; Listener Q on skipping a leg; Why did Spirit focus on A319s?Av Ben Baldanza & Scott McCartney
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225 - Jay Sorensen, Ancillary Revenue, A la Carte Pricing, Frequent Flyer (FFP) Consultant
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This week: Jay Sorensen, Ancillary Revenue, A la Carte Pricing, Frequent Flyer (FFP) Consultant; Marty St George returns to JetBlue as President; Spirit's average passenger fare drops, CEO Ted Christie comments on Spirit's future; Administrator Mike Whitaker outlines Boeing actions including FAA inspectors on site; Sen. Ted Cruz requests special TS…
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224 - This week: Mike Leskinen, EVP/Chief Financial Officer, United Airlines
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This week: Mike Leskinen, EVP/Chief Financial Officer, United Airlines; Boeing's situation in 2024; JetBlue's new plan includes a new fee; Frontier introduces a Biz fare bundle via agency GDS; AA adds #1989, and Taylor is scheduled to make the big game; Listener Q: Basic Economy threat to ULCCs? Focus Cities, Hubs, Fortress Hubs.…
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223 - Dorothy Robyn, Public Policy Consultant/Writer
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This week: Dorothy Robyn, Public Policy Consultant/Writer; The latest Wall Street Journal Airline Rankings; Additional earnings reports; Has Amelia Earhart's plane been found? Frontier adds new routes to other's hubs; Listener Q's on pilot opportunities, plus an explanation of the LOPA.Av Ben Baldanza & Scott McCartney
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222 - Marian Boyd, Boyd Group International
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This week: Marian Boyd, Boyd Group International; A review of the Judge's ruling against the JetBlue - Spirit deal plus listener input on the deal that isn't happening, for now.Av Ben Baldanza & Scott McCartney
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221 - Jon Ostrower, Founder, The Air Current
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This week: Jon Ostrower, Founder, The Air Current; Focus on the JAL Evacuation, the Alaska Door Plug, and the current Boeing fiasco; Joanna Geraghty named new JetBlue CEO; Earnings season update; Listener Input: Spirit should be buying JetBlue, United's Andrew Nocella comments that ULCCs are "doomed".…
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This week: An aircraft fire and a depressurization; 2023's top on-time performance carriers; The MAX-9 Door Plug issue adding to Boeing's challenges; Listener input: United becoming the largest airline & does Boeing need its own Manhattan Project? Plus, more about Block Time.Av Ben Baldanza & Scott McCartney
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This week: 2024 Predictions; Southwest system fixes worked; Goldman Sachs cancellation stats; The issue with Chicago Midway; Hollywood takes note of airlines; Possible 2024 merger candidates; Listener Q on leg room vs seat pitch.Av Ben Baldanza & Scott McCartney
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218 - Andrew Watterson, COO, Southwest Airlines
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This week: Andrew Watterson, COO, Southwest Airlines; Stephanie Pope promoted to COO at Boeing; Delta beefs up Austin TX schedule; Listener Q on high speed rail LA-Vegas. Happy Holidays. Next episode: Jan 3 with 2024 Predictions.Av Ben Baldanza & Scott McCartney
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217 - DHL, Santa, and Other Holiday Adjustments
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This week: A DHL acquisition of Santa? + other holiday adjustments ;) - Digging into the Alaska-Hawaiian deal & SWA's role; Closing arguments made in the JetBlue - Spirit case; Listener input on the shape of DCA, Pluses of Amtrak, and you won the Powerball-what type of airline would you start?Av Ben Baldanza & Scott McCartney
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216 - Chris Sloan on The Airchive
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This week: Chris Sloan on The Airchive; Initial thoughts on the Alaska-Hawaiian deal; Skift story on increased adventure travel due to weight loss: NY Times reports on serious FAA issues; Listener Q: Takeaways from other international agencies? What is the role of a CTO in undertaking change?Av Ben Baldanza & Scott McCartney
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215 - Can't Make This Up & Other Items
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This week: Thanksgiving travel recap; Can't Make This Up covers "dog food" in China Eastern Business Class & Striking an anti-strike law; New Saudi passenger rights; Problems with the author's ideas in the book: Why Flying is Miserable & How to Fix It; Was there ever a Golden Age of travel? Listener Q: Is the SWA model broken?…
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214 - Rick Cotton, Exec. Director, Port Authority of NY & NJ
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54:03
This week: Rick Cotton, Executive Director, Port Authority of New York & New Jersey; AMS slots update; Focus on the safety report & FAA training; Passenger ordered to pay for flight disruption/diversion; Listener Q: Do airlines shop around for better fuel prices?Av Ben Baldanza & Scott McCartney
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213 - Where Are The Next Generation Airplanes?
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This week: Ben & Scott go in depth on next generation airplanes; United loyalty program revisions; Some business travel numbers; SUX and other interesting identifiers; Listener input on premium seat value.Av Ben Baldanza & Scott McCartney
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212 - Ginger Hardage, Fmr SVP of Culture & Communications at Southwest Airlines
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56:01
This week: Ginger Hardage, Fmr SVP of Culture & Communications at Southwest Airlines/Founder of Unstoppable Cultures; Is ATC ready for the holiday season? JetBlue loses $153MM, is frozen out of AMS, and Spirit merger trial gets underway; SWA potential expansion in Dallas; Listener input: Sun Country, Scott Kirby & ULCC statements.…
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211 - Jeff Tolkin, Co-CEO, World Travel Holdings
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This week: Jeff Tolkin, Co-CEO, World Travel Holdings, Michael Whitaker confirmed as FAA Administrator, Spirit blames discounted fares for Q3 loss; Southwest makes significant schedule changes; The Alaska off-duty pilot incident; Qatar Airways' "Chief" resigns; Listener Q's: Industry employment potential & Ben's reaction to Chris Sloan's Air Inuit …
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210 - Chris Sloan on Air Inuit's Unique Service
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This week: Chris Sloan takes us aboard Air Inuit; Also: Increasing industry financial pressure; Airlines stocks taking a beating; Ed Bastian's SkyMiles modifications; Listener Q re: DOT Air Travel Consumer Report & regional carrier on time performance.Av Ben Baldanza & Scott McCartney
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209- Mark Nasr, EVP Marketing/Digital, Air Canada/President of Aeroplan
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This week: Mark Nasr, EVP of Marketing/Digital, Air Canada & President of Aeroplan; Air service in Tel Aviv; Middle East ramifications for travel; Delta's increased profits; Beond Air launches; Support for scheduled charter carriers; Boeing deliveries off pace; Listener Q re: Price gouging, Newark Terminal A; Aviation Manhattan Project committee.…
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208 - John Heimlich, VP/Chief Economist at Airlines for America
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This week: John Heimlich, VP/Chief Economist at Airlines for America; Scott's passport renewal; Pratt & Whitney engine selected for NASA project; Is Hydrogen the aviation fuel of the future? Price points on upgrades; Listener Q: United's large aircraft order, United / AA battle for Chicago, fleet planning.…
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207 - Steve Dickson, Fmr. Administrator, Federal Aviation Administration
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51:10
This week: Steve Dickson, Fmr. Administrator, Federal Aviation Administration; Delta CEO Ed Bastian says SkyMiles changes went too far; Spirit & Frontier announce larger than expected Q3 losses; Future of low cost carrier business model? John Redmond resigns as Allegiant CEO & Founder Maury Gallagher returns in position; Alaska & JetBlue offer Delt…
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206 - Chris Sloan reports: The Unique History of Braniff
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This week: Chris Sloan reports on the unique history of Braniff; Plus: Impact of shutdown on an already unacceptable FAA understaffing situation; Southwest's Bob Jordan goes to Denver; NYT reporter David Brooks' $78 Newark lunch; Listener topics: Odds of SWA pulling out of Oakland, "Slots" at EWR.Av Ben Baldanza & Scott McCartney
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205 - Dave Holtz, Chairman of Operations, Wheels Up
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This week: Dave Holtz, Chairman of Operations, Wheels Up. Also: Attention Media! It wasn't a "plunge"; Big changes to Delta's frequent flyer program - who might benefit? Austin TX announces 10 year expansion plan; American, Frontier, JetBlue cut earning estimates; Smaller airlines running late more often; Pilot commuting & related issues.…
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204 - Scott Mayerowitz, Founder, GlobeTrotScott Strategies
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59:41
This week: Scott Mayerowitz, Founder, GlobeTrotScott Strategies; Remembering 9/11; Michael Whitaker nominated for FAA Chair; Delta hires Tom Brady; SWA, United, Alaska fuel price warnings; Qantas CEO retires abruptly, Potential FAA rulemaking would hurt charter operators; Listener input: Saturday night stay requirement still alive.…
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203 - Schiphol Amsterdam's Environmentally-Driven Flight Caps
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39:51
This week: The Zozobra eliminates gloom; Flight caps for different reasons in Mexico City and at Schiphol Amsterdam; American's $4M fine for tarmac flight delays; Delta thriving at LAX and elsewhere with strong investment strategy; Allegiant adds Johnny Walker Blue to the menu. Listener input on Flight Attendant training, threats to safety and jobs…
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202 - Special Report - Scott McCartney: Critical need for "Second Manhattan Project" at FAA.
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This week: Special Report - Scott McCartney on the critical need for a "Second Manhattan Project" to improve the FAA, ATC safety & staffing problems, utilize the trust fund, and more; Plus Ben & Scott discuss: Turbulent weather patterns across America; Fares & fees in a Spirit/JetBlue post merger world; NY Times comprehensive story on near misses; …
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