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The Business Edge

Feliciano School of Business

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The Business Edge is a podcast brought to you by the Feliciano School of Business at Montclair State University. In each episode we will explore an emerging business trend featuring discussion by a credible subject matter expert. Experts include our world class faculty, successful alumni and business leaders. Each discussion is open and honest to ensure our listeners gain a business edge.Be sure to subscribe for new episodes.
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Running a business is tough. Every day challenges and obstacles pop up that can keep you from achieving your goals. Most of the time you know what to do; you learn to rely on your own business acumen and experience; but wouldn’t it be nice to have a team of experts behind you to back you up? The Small Business Edge podcast was created to be your team of experts. In my 25+ years of publishing magazines and newspapers for business owners, I had the good fortune to meet some incredibly smart pe ...
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Business Edge UAE Podcast

Global Business Services DMCC

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Welcome to the Business Edge UAE Podcast, your ultimate guide to entrepreneurship and business success in the UAE. Join hosts Rick and Vince as they delve into the latest trends, opportunities, and challenges faced by entrepreneurs in this dynamic region. Each episode features expert insights, practical advice, and inspiring stories from industry leaders, helping you navigate the vibrant UAE business landscape. Whether you're a seasoned entrepreneur or just starting out, tune in to gain the ...
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For succeeding in business in Japan you need to know how to lead, sell and persuade. This is what we cover in the show. No matter what the issue you will get hints, information, experience and insights into securing the necessary solutions required. Everything in the show is based on real world perspectives, with a strong emphasis on offering practical steps you can take to succeed.
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Welcome to The AI Edge, a podcast dedicated to exploring the transformative power of Artificial Intelligence in the modern business world. Each episode delves into how AI solutions are reshaping industries, from automating workflows to delivering critical insights and enhancing customer interactions. Whether you're a business leader, tech enthusiast, or curious learner, join us to discover how AI can give your business the competitive edge it needs to thrive in today's fast-paced environment.
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Questions in general are powerful tools for speakers. They bring focus to key points we want to get across. They are particularly useful in getting our audience engaged. They also have danger within them. Knowing when to use questions and what types of questions to use are things which must be worked out in the planning of the presentation and shou…
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In this episode, Taylor Backman, Senior Evangelist at Zoho, discusses the beginnings and evolution of Zoholics, Zoho's global community of customers. The conversation highlights the importance of building trust with customers, the unique culture of Zoho, and the value of experimenting with events to continually improve the customer experience.…
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In this episode, we explore how AI solutions are revolutionizing the business landscape. From automating routine tasks to uncovering deep data insights, AI is becoming an essential tool for companies looking to innovate and stay competitive. Join us as we discuss the impact of AI in streamlining operations, enhancing customer experiences, and drivi…
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We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations composed entirely of seemingly impenetrable codes. They are handy though and this one R.E.AL. is short and serviceable to describe best practice leadership attributes. It always good to have evidence around pontification. This summary of the great a…
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Projects are too common. Because of this we take them for granted, seeing them as part of everyday work, but we don’t approach them properly. We usually gather the team together and then dive straight into the details of the project, without really applying a professional approach. We certainly don’t apply as much planning expertise to the task as …
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Zen study is a way to strip out all of the non-essentials in life. The noise, the distraction, the things that are not so important. People sit around concentrating on their breath cycle or one word or any number of other methods to quiet the mind. They are seeking to get more clarity about themselves and what are their real priorities. As presente…
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Projects have been around for a long time of course and in the modern era we have accumulated a vast amount of best practice on how to manage them. It isn’t usually that we don’t know what to do, it is that we don’t actually do it. We get into trouble when we just leap in and dig straight into the logistical entrails, without giving enough thought …
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Feliciano School of Business faculty members in the department of Information Management and Business Analytics, Dr. Mahmoud ElHussini and Dr. George Elias discuss issues and problems being faced by business professionals. On this podcast, they continue their discussion of limiting thoughts by focusing on how to dismantle the myth behind the false …
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Great service is so fleeting and illusive. You encounter it and then like the morning mist, the next minute it is gone. One company representative is so spectacularly helpful and then next one is seemingly possessed by evil spirits and demonic. As companies how do we get the angels inside our staff to engage with the clients, rather than having rep…
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In this episode, Roger Pierce, an acclaimed entrepreneurship expert, discusses the importance of communication and financial skills in business, the unique challenges faced by immigrant entrepreneurs in Canada, and strategies to overcome the fears associated with starting a business.Av Brian Moran
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I have often thought there are so many lessons from the martial arts for our businesses. Here are my musings after 50 plus years of training in traditional Shitoryu Karate. Stepping on to the floor The dojo is the ultimate equalizer. Whether you arrived by chauffeur driven Roller or took Shanks’s mare, once you step on to that dojo floor only your …
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Japan is merciless with salespeople. When you call the client’s company everyone is doing their absolute best to make sure you don’t get to talk to the boss. They won’t tell you their name, they don’t offer to take a message for you, the whole vibe is “get lost”. If you don’t know the precise name of the person you want to speak with, then the wall…
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Feliciano School of Business faculty members in the department of Information Management and Business Analytics, Dr. Mahmoud ElHussini and Dr. George Elias discuss issues and problems being faced by business professionals. On this podcast, they again discuss what your body language says about you. Dr. Moe and Dr. George breakdown issues and problem…
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In this episode, Dan Balcauski, founder and chief pricing officer at Product Tranquility, discusses the intricacies of pricing strategy with host Brian Moran. They explore the importance of focusing on value and differentiation, the pitfalls of cost-based and competition-based pricing, and the need to treat pricing…
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I am sitting there with a crowd of people attending a presentation on blockchain technology. Some are very technical people active in the crypto currency area, some run their own tech businesses. Our presenter has amazing experience in this area, having worked for some very big names in the industry. He also has his own company to promote as well a…
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In this episode of the Business Edge UAE podcast, hosts Vince and Rick will discuss the challenges faced when starting a business in Sharjah, UAE. They will address the stringent governmental and legal regulations, as well as the overwhelming and confusing navigation that can be a challenge for entrepreneurs. For more information about business reg…
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Focus is under constant attack. The speed of business makes longer term planning a dubious endeavor. Projecting 5 years forward sounds reasonable. That is until you go back 5 years and look at all the changes that have taken place through technology, societal attitudinal changes, business realities and logistics. The leader is supposed to be defini…
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In this episode of the Business Edge UAE Podcast, hosts Vince and Rick explore the myriad benefits of expanding your business internationally through the SharjahFree Zone. From its strategic location and financial perks to its innovative culture and world-class infrastructure, discover how SFZ can provide a seamless and advantageous setup for your …
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In this special episode of the Small Business Edge Podcast, Brian leads a discussion with business leaders on the economic outlook for the second half of 2024, emphasizing the importance of relationships, transparency, and strategic planning to address upcoming challenges.Av Brian Moran
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Because the vast majority of people in sales have no idea what they are doing, they are making it up as they go along. Wouldn’t it be better to have a roadmap to progress the making of a sale? This roadmap will keep us on track and not allow the buyer to take us off on a tangent that leads to nowhere. Foundering around with no central direction was…
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At the start of our class on High Impact Presentations, we ask the participants to think about what type of impression they would like to have linger with their audience, after their presentation has been completed. How about you? When people are filing out of the venue, what things would you like to hear about your presentation, if you were able t…
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In This Episode: David Rabkin, Executive Vice President at Capital One, shares results from a recent survey on how business owners are navigating challenges and leveraging technology to thrive. We discussed key strategies for resilience, the impact of digital tools, and the role of AI in small business.…
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For decades I drove myself hard, based on a fundamental fallacy. Fear of a future of living in a cardboard box haunted me. I pushed hard so that cardboard box and I would never become well acquainted. You see homeless people in Japan and other countries living that way and it is a reality for them, that they never chose. It happened to them anyway.…
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Knowledge of the specifications, functionality, inner workings are all fine and dandy but not enough anymore. Increasingly technically specialised people are being asked to deal with people other than their normal counterparts. Once upon a time, the engineers spoke with other engineers on the buyer side and that was about it. A nerdy lovefest on th…
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In This Episode: Matt Doherty, an executive coach, and former NCAA basketball champion and coach, shares critical lessons from his life and career, including those learned playing basketball in “The Park” as a teenager. Great advice for business owners and leaders.Av Brian Moran
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In this episode, Olive and Kayla, MBA students at Feliciano School of Business, delve into the ramifications of Planet Fitness's price hike and the shifting landscape of subscription utility. Uncover the truth behind rising rates, "shrink-flation," and its impact on consumer perception. Tune in as they navigate through the latest in business news a…
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Sales is a tough enough job without having additional complications. Clients can be very demanding, often we depend on logistics departments and production divisions, to get the purchase to the buyer. We can’t control the quality, but we have total responsibility, as far as the client is concerned. There is the constant pressure of producing revenu…
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Everyone hates to be rejected, but not many people have this as a fundamental aspect of their work. We ask colleagues for help and they assist, we ask our bosses for advice and they provide it. Buyers though are a different case. They can easily find a million reasons not to buy and unashamedly tell us “no”. The rejection itself is not so much the …
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In This Episode: Chris and Jen Botting share their gripping story of how a life-changing birthday gift led to the early detection of Chris's kidney cancer, underscoring the life-saving importance of preventative healthcare. This episode is a must-listen for business owners looking to safeguard their future.…
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When you see someone do a very good presentation, your faith in public speaking humanity is restored. There are so many poor examples of people killing their personal and professional brands with poor public speaking skills, it is refreshing to see talks done well. It is not that hard really, if you know what you are doing and if you rehearse and p…
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Olive and Kayla, MBA students at Feliciano School of Business, discuss re-commerce in giving products a second life. Plus, discover how advancements in AI can improve customer satisfaction and ultimately reduce returns. Tune in to this episode and be part of the exploration into the latest business news!…
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We don’t get the chance to do so many public presentations in business, so it becomes a hard skill set to build or maintain. The internal presentations we give at work tend to be very mundane. Often we are just reporting on the numbers and why they aren’t where they are supposed to be or where we to date are with the project. These are normally rat…
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Olive and Kayla, MBA students at Feliciano School of Business, discuss the aftermath of Red Lobster's bankruptcy following the fallout from their endless shrimp deal. Plus, discover the strategic genius behind Costco's rotisserie chicken as a loss leader. Tune in to this episode and be part of the exploration into the latest business news!…
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We can speak to a group. Then there is another level, where we try to totally captivate our audience. What makes the difference? The content could even be the same, but in the hands of one person it is dry and delivered in a boring manner. Someone else can take the same basic materials and really bring it to life. We see this with music. The same l…
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In This Episode: Tom Butler, Executive Director Worldwide Commercial Portfolio and Product Management at Lenovo, tells Brian how business owners can leverage AI to increase productivity and achieve quick wins. Lots of practical tips and future trends included to help business owners stay ahead of the tech curve.…
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We have many images of negotiation thanks to the media. It could be movie scenes of tough negotiators or reports on political negotiations with lunatic led rogue states. Most of these representations however have very little relevance in the real world of business. A lot of the work done on negotiations focuses on “tactics”. This is completely unde…
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In This Episode: When it comes to entrepreneurship, Norm Brodsky has seen it all. He’s also experienced the highest highs and lowest lows. In this podcast with Brian Moran, Norm discusses common mistakes business owners make, the value of honest projections, and the importance of reputation over short-term gains. Business owners—plan to take plenty…
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Sales people are always under pressure to meet their targets. In high pressure situations, this creates certain behaviours that are not in tune with the client’s best interests. We know we should listen carefully to what the client wants, before we attempt to suggest any solution for the buyer’s needs. We know that by asking well designed questions…
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