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Welcome to The Conversologist podcast. Where we talk about the art and science of conversations in the digital space. We know that technology can be a powerful enabler in the customer journey, from marketing to customer service but communication and emotional connection still need to be at the core.
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Your Choice, Our Nerdgasm Series kicks off with ⁠Sunsama⁠ and ⁠Reclaim AI⁠. We share our personal experiences using each tool and debate which one works best for freelancers and entrepreneurs to stay organised. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…
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Our guest, Sam Pierre-Gilles explore the intricate balance between AI-driven solutions and simpler, rule-based systems. The conversation covers the importance of having enough data to train AI models and the potential for AI to augment, rather than replace, human decision-making. --- Send in a voice message: https://podcasters.spotify.com/pod/show/…
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There is IQ, EQ and now AQ. In this thought provoking episode, we take a deep dive into the impact of AI on the human element and the essential skills needed in the age of AI. We explore the evolving relationship between humans and technology, emphasizing the need to complement rather than compete with technological advancements. My guest is Peachy…
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Introducing an interactive podcast sub-series inviting YOU to be a part of the narrative. Every choice leads to a new discovery and possibly your next Nerdgasm. Don't just listen - participate, vote and learn with us. Your digital adventure awaits! Submit your digital challenge on our podcast show page. --- Send in a voice message: https://podcaste…
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Ever wondered how AI can bring people together, foster teamwork, and spark innovation? How can a machine help us grow, learn, and connect in ways we never thought possible? Yavor Belakov joins me to chat about enhancing teamwork with AI! His team built Team-GPT making it easy for humans to innovate together through group chats, prompt templates, an…
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Large language models or LLMs took conversational AI by storm enhancing how machines and humans communicate, and opened up both opportunities and challenges. How can we harness its power to enhance, not replace, the art of conversation? In this episode, my guest is Melissa Valdez, an expert in quantum computing and artificial intelligence. She help…
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AI technology, while transformative, brings a host of ethical concerns. From AI bias and job displacement to privacy issues and a lack of transparency. Are we ready to navigate these challenges and ensure responsible AI development and usage? In this episode, my guest is Natalie Rouse, General Manager of Eliiza, and co-host of the AI Australia podc…
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Nope, it’s not about selling on social media. And it’s not about spamming your prospects on social either. So, what does it take to ‘Social Sell'? Our guest is Gunnar Habitz, whose mission is to help smart leaders to connect and engage with their network, both online and offline, beyond word-of-mouth referrals. In this episode, he shares his social…
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What if an AI bot could talk like a human? Would you spend time conversing with it? In this episode, I interview Pi, the latest AI chatbot by Inflection AI. It is designed to be your friendly chat companion. Listen in to my conversation with a machine. What do you think? --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversol…
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With ChatGPT’s popularity and rise of AI tools, UX and UI design might just accelerate towards a more human-centered approach even more. And what would Conversational Design Look Like in an AI Future? Joining me in this episode is Erika Hall, co-founder of Mule Design, author of Just Enough Research and Conversational Design, where you’ll find out …
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This is the first livestream edition of the Conversologist Podcast show. Joining me in this episode is Rebecca Xu, product marketing manager at Opus where we tackle the do's and don'ts when live streaming, harnessing tech to bring out the creativity and audience engagement and more. You can give Opus a whirl by signing up. --- Send in a voice messa…
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Do you see stress as a negative or use it to enhance your life instead? Dr. Dwain Allan talks about his recent research to see if a conversational AI agents can change an entrepreneur's mindset about stress. We chatted about stress mindset theory and how it ties into building the conversational agent, stress interventions, the friendship questionna…
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What if you could talk to the (near) future and equally, the future talks to us? The Metaverse has a lot to offer but will that allow us to travel through time using avatars and learn about what is yet to come? Rew joins me in this thought exercise around the technologies behind the show, The Peripheral, and a few real-world (the present) applicati…
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Nerdgasms? Yup. An integral part of the Conversologist Lab. This episode is not about what it is or how it's done but the WHY. This is my story that led me to start it and how it can potentially make a difference in people's lives. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…
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Workshops are not (always) effective. It isn't collaborative. There is no community. You learn from a subject matter expert and end up disappointed because you don't retain most of the knowledge you thought you learned. Here's why and an introduction to my framework that can make it more effective. --- Send in a voice message: https://podcasters.sp…
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Online learning. Rate it, or hate it? From group zooms, to set-and-forget video tutorials, there are so many options. What works best - from a learner’s and a teacher’s perspective - and where could online learning go? Joining me in this episode is award-winning graphic novelist and creator of the LGBTQ superhero Zsa Zsa Zaturnnah, Carlo Vergara. -…
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We all know that our interactions on social media shape the content we see. It’s a fundamental of the algorithm, designed to maximise screen time and deliver an engaged, interested audience to the advertiser. But what about the people we connect with? Is it really just the who-knows-who connectedness that I always assumed, or does the tech guide us…
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Clubhouse is the new player in social media. An invitation-only, audio-only app, where members address the room “live” from a virtual stage, Clubhouse sounds good, at least in theory. Forums, discussions groups, virtual talks and even concerts. In this episode of The Conversologist, Jam Mayer and Rew Shearer chew the fat on audio’s pros and cons, t…
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How does AI even work? What is NLP? LUIS? Dialogflow? Watson? Lex? What is machine learning? What about IOT? Once you get beyond the simple rule-based chatbot, things get interesting. And talented guys like Andy Dharmani of ako.ai get busy. In this episode of The Conversologist Podcast, Jam Mayer talks to Conversologie’s tech partner Andy about cha…
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Matthew Barker is a self-titled "chatpreneur" in Reno, Nevada. His mission: to deliver the gospel of chatbots to the small to medium business. Chief Conversologist Jam Mayer chats to the very chatty Matthew about his philosophy of life, pitching with no pitch, coffee shops, and of course chatbots. Matthew Barker's website www.thechatbotguy.com Matt…
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When Apple released its voice interface in late 2011, watching somebody shouting at their phone repeatedly was good comic relief. Many of us would wait for a quiet moment alone before daring to ask our phone a question. Today, via the likes of Alexa and Siri, more and more of us are confidently using voice as our UI. Searching, calling, composing a…
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Hillary Black is Head of Strategy and Content at Black Ops, a leading Detroit-based Chatbot agency. Their work in conversation design and automation platforms is considered cutting edge, and Hillary as a thought leader in the industry. In this episode, Chief Conversologist Jam Mayer talks to Hillary about the daily life and challenges of a conversa…
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How do you develop an engaging chatbot personality in the shortest time? Being an in-house radio copywriter forces you to deliver what we usually tell clients is impossible: good, cheap, and fast. Rew Shearer’s key to survival in this chaos has been formulae that cut to the chase and streamline the workflow. In this episode Rew discusses his quick …
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Will you accept her challenge? The art of digital engagement is changing fast; but so are we, in the ways we use it and the expectations we have. Chief Conversologist Jam Mayer reflects on the changes, on the challenges faced by digital marketers in this evolving landscape, but also on those truths that remain unchanged. Comments and feedback at ht…
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When a thriving tech startup company decided to drop the word ‘chatbot’ from its lexicon, you know there’s something wrong. ‘Negative connotations,’ according to this developer. Chatbots were predicted to be the hype of the coming decade. So why the push-back, why the hate - or is it fear? Is it user ignorance, bad experiences, or something else? I…
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Episode 6: From neuroscience to chatbots: an interview with the Cortex Copywriter Sydney-based Nathan Mudaliar is a trained neuroscientist who has followed his creative heart into copywriting, screenwriting and yes, chatbots. In Nathan’s world, copywriting actually is a science. From the effects of words on the dopamine reward centres, to the psych…
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Episode 5: The Personality in Chatbot Marketing Chatbots are commonplace in business and marketing, covering everything from brand awareness, to customer service, to online sales. Most chatbot conversation designers will agree an effective chatbot needs a personality. But nearly always, ‘personality’ means a name, a face, and not much else. This we…
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Episode 4: Questions from Hootsuite: Building A Social Organisation: Jam’s Social Media Brand and Marketing Tips How do I identify my target audience? Should we get a chatbot? How do I convince my client that conversational marketing is the way to go? When Hootsuite came to Auckland on May 20th Jam Mayer was invited to speak in the panel discussion…
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Social Media is changing. (Again.) As users push back on privacy and the perceived invasion of their personal space, Facebook is leading the shift towards private spaces via messaging, groups and communities. What does this mean for the big social networks? For the users? For the businesses and marketers?Chief Conversologist Jam Mayer and Senior Co…
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Like many new technologies, the chatbot industry is in full growth mode. But what about the ethical considerations - what information should they gather? Should they declare themselves as chatbots or can they pretend to be human? How manipulative should they be allowed to get in the name of profits? Host Jam Mayer and Senior Content Conversologist …
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