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The Robin Report Podcast Series is hosted by Robin Lewis, best-selling author and CEO of The Robin Report, who provides insights and opinions on major topics in the retail and consumer product industries. Leading retailers and industry experts join Robin to deliver opinionated and unbiased analysis of retail, brands and consumer products. The shows are presented as lively conversations on industry-wide issues, trends and consumer behavior. “Robin Lewis Untapped” is an unscripted series of po ...
 
Get the latest insights on climate change and breakthrough technologies and innovations that are fighting climate change! According to a United Nations climate change report, the evidence of human-caused climate change is overwhelming and continues to strengthen. The impacts of climate change are intensifying and climate-related threats to our physical, social, and economic well-being are rising at an unprecedented rate. Widespread climate changes are causing extreme heat, severe drought, un ...
 
Paid Podcast: MoneyMind is a series of customized podcasts that explore the mind’s complex relationship with money. Hosted by journalist, comedian, and author Faith Salie and featuring expert insights from financial psychologists and others, MoneyMind sheds light on the inner workings, unique belief systems, strengths, and vulnerabilities of four financial behaviors: TheStructured Saver, The Avid Consumer, The Optimistic Avoider, and The Vigilant Stockpiler. To learn more about your MoneyMin ...
 
The objective of the Great Pets Radio is to provide listeners a forum which addresses the health and behavior of their companion animal friends. Many, if not all, issues that pet owners face each day are of a medical or behavioral nature. With Brian's experience of training over 35,000 dogs and Dr. Jim's knowledge of Veterinary Medicine, callers are treated with informative, compassionate and unparalleled advice. Great Pets Radio also focuses on pet related current events. It's one thing to ...
 
Kinesiology, broadly defined, is the study of human movement. The School of Kinesiology focuses on the biological, developmental, social, and behavioral bases of physical activity, recreation, sport and human performance through its programs in Kinesiology, Sport Management, and Recreation, Park, and Leisure Studies. Our academic degree programs prepare students for a variety of professional opportunities in both public and private sectors that include teaching, research, health promotion, r ...
 
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show series
 
Is it financial constraint or by choice that consumers are running toward rental and reuse? And what’s up with borrowing new stuff that’s almost free? This could be good news for consumers who want to repurpose their clothes and trade them in for something new. It’s also a relief from prices that are edging up post-pandemic as quality edges down. B…
 
In this episode, Katana Lemelin discusses three tips you can take to improve the data you receive from your website. This is more than 1’s and 0’s or your browser history. Katana explains the benefits of using Google Analytics to gather data on your consumer’s behavior, the importance of setting measurable KPIs to meet your goals, and how to use th…
 
Want some straight talk on leadership and retail culture? Mike Gould, former CEO of Bloomingdale’s, speaks out on the issues derailing retail. The promise of customer satisfaction has been displaced by a bottom-line mentality. Mike joins Robin Lewis, and Shelley E. Kohan, TRR’s chief strategist, to talk about the industry and how it can improve. Li…
 
You know the drill: Designed in America, made and/or assembled somewhere else. U.S. consumers are so price sensitive even patriotic Made in America movements have historically failed. The renaissance of Made in America could become a reality if technology can help keep the prices down. Listen in to Robin Lewis and Shelley E. Kohan, TRR’s chief stra…
 
Everyone is talking about Agile Stores, but is it all hype? What’s the benefit of agility and how can you implement agile strategies to ensure high-performance? Data can be a powerful tool or irrelevant if it’s not translated into action and connected to results. Join Phil Thorne, Managing Director of Quorso, with Robin Lewis and Shelley E. Kohan, …
 
Digital marketplaces, even with competing sellers on the same platform, are the future of retail. Word of caution: An overabundance of brands offered through one platform is devaluing the customer experience, plus the near-infinite level of choice stacked up in endless online aisles with too much of the same thing competing for attention is ultimat…
 
The future of retail requires an ecosystem overhaul. Today, CEOs are faced by the rigorous challenge of retaining customers who are elastic – meaning fluid in their ever-changing expectations and behaviors. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, with guest Dan Binder, Partner at Columbus Consulting as they debate four founda…
 
3 Steps to Apply Personas to Social Media Marketing In this episode, Katana Lemelin shares three steps you can take to apply personas to your social media content. Katana discusses how to define your audience, craft buyer personas, and apply them to social media posts. PODCAST HOST BIO Katana Lemelin is the Digital Marketing Consultant at Clicksuas…
 
D2C is the new darling of retail consultants. But it’s tricky and risky for traditional retailers with multiple vendors to play in this popular sandbox. It takes time, resources, and money to build out a sustainable D2C model. Key point: D2C is no panacea for struggling retailers. Listen in to Robin Lewis and Shelley E. Kohan, TRR’s chief strategis…
 
All dressed up and nowhere to go? That sentiment will become a dim memory of the past pandemic. When it’s safe people want to #1 see family and friends, #2 go on vacation #3 go out to dinners/bars. These are great indicators for the apparel segment. Join Robin Lewis, Shelley E. Kohan, TRR’s chief strategist and special guest Kim Kitchings, Senior V…
 
Your social network is expanding to personal shopping: social commerce will exceed $62B by 2024. The biggest players are Facebook, Instagram, Twitter, Pinterest and Snapchat, but don’t count out brands developing their own platforms – just look at what Nike and Sephora are doing. And retailers, you’re on notice: social commerce is a more engaging, …
 
Customers don’t want a flat journey that shows the same products in the same order to everyone. They want an inspirational, personalized experience that is completely relevant to them. How do retailers deliver a valuable, emotional online experience? Listen in as Robin Lewis and Shelley E. Kohan, TRR chief strategist, have a wide-ranging conversati…
 
UNCLE STEVEN CAME TO TOWN Join Katana Lemelin and four core Clicksuasion team members for a discussion about the secretive operation codenamed ‘Uncle Steven's Visit'. On the show with Katana are Anna Silverman, Catie Fromnecht, Cyndi Fifield, and Michael Barbera. This podcast is a conversation about Clicksuasion's acquisition of Novae Design Group,…
 
Is Walmart Amazon’s headache? Or the opposite? Time is our currency in a digital marketplace, and the race is on for Amazon to become dominant in the physical space or Walmart to dominate the online space. If you play by the numbers, Amazon's total revenue is projected to hit $660 billion by 2024 and Walmart will clock in at $630 billion. Listen in…
 
YOUR RECAP OF FIVE POPULAR CLICKSUASION EPISODES A Clicksuasion recap of 5 previous podcasts covering behavioral constructs such as the importance of time, money management, life-work balance, and consumer marketing trends for 2021. Katana Lemelin recaps discussions from guest speakers such as Dan Pink, Dan Ariely, Michael Barbera and Crystal Suett…
 
It’s almost opening night for America, a tangible signal that happy days are here again with economic growth for nonessential retail finally in sight. But if New York City is the standard-bearer for post-pandemic optimism, we might be jumping the gun. Listen in as Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, go in-depth on how in-store…
 
It only took 10 years to rewrite retail history. In the past decade, retailing has been in full-scale deconstruction propelled by technology, consumer behaviors and the new rules of a digital marketplace. What will the next decade reveal? Retail engineers will run the business in tandem with chief experience experts who fuse the art and science of …
 
Doug McMillon says that Walmart is pivoting to becoming a shared services platform for customers. Is this the end of the store as we know it? It's a new mindset for a new decade. We are living in a time of radical transformation: Services at Costco represent 20 percent of sales, clocking in at $30 billion last year. And the real key to services is …
 
Catie Fromknecht discusses how consumers may change their spending habits, buyer FOMO, and marketing tactics that may help brands capitalize on this anticipated increase in consumer She shares how consumers are likely to increase their spending following the pandemic to make-up for experiences missed during quarantine. SPEAKER BIO Catie Fromknecht …
 
Welcome to the Roaring Twenties. Pent-up demand for self-reward, stimulus checks, pumped-up savings and rock-bottom interest rates will feed a spending frenzy. Are pricing power and inflation lurking? Not a chance! What we really need to pay attention to is the evolving devaluation of retail as we race to the bottom with endless promotions to get r…
 
Is Amazon following a rational, actionable physical store strategy? Or is it practicing a hit or miss scattershot approach to expanding its physical presence to a predicted 3600 store count? Listen to Robin Lewis and Shelley E. Kohan, chief strategist for TRR, as they debate Amazon's future. Is Amazon actually in stealth mode to engineer another si…
 
Collaborative partnerships, including concession models, dropshipping and other types of vendor-owned inventory models are replacing antiquated wholesale-to-retail, creating shared digital and physical distribution platforms. Through collaborative partnerships, manufacturers from Nike to Prada move towards a more direct-to-consumer model while reta…
 
What is Richard Baker thinking? It goes against all omnichannel reasoning to break Saks into separate divisions - except to claw profits out of each, which will ultimately make Saks another real estate play. Just look at what happened to Lord & Taylor. Listen to Robin Lewis and Shelley E. Kohan, chief strategy officer of TRR, as they deconstruct wh…
 
Take a look at what's happening at Kohl's. Many activists make their move out of short-term greed and take down brands for short-term profit. Their goal? Replace current board members with activists' picks (Note: many bored, retired executives who want to get back in the game). The new activist-controlled board drives short-term financial engineeri…
 
In this Episode Michael Barbera shares the results of several studies that identify how people perceive yard signs at their property and the home service providers who use them. Additionally, he discusses best practices for home service providers when located at client sites. Bio Dr. Michael Barbera, chief behavioral officer at Clicksuasion Labs, i…
 
When is enough, enough? Boards have turned the CEO office into a revolving door out of impatience, supported by short-term, shortsighted strategic thinking. Truth be told, the longer a CEO stays in place to manage a crisis or turn around a company, the higher the percentage for long-term success. Listen in as Robin Lewis and Shelley E. Kohan reveal…
 
Note to self: Inventory is a liability. The traditional retail/wholesale model is antiquated and irrelevant. The retailer is now the curator. Moving beyond the concession model is leasing real estate at the going rate and let brands do what they do best: deeply understand their customers and sell to them. Listen in to Robin Lewis and Shelley E. Koh…
 
How Not to Think Like a Retailer Doug McMillon is shaking up conventional thinking and transforming Walmart beyond retail into a trusted advisor for its millions of customers. What did he do to make this behemoth brand into a touchpoint at the personal level for its loyal customers? Listen in as Robin Lewis and Shelley E. Kohan, TRR chief strategy …
 
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