The Housing Sector Podcasts provide candid, insightful discussions on housing issues, featuring unfiltered conversations with residents and industry insiders to advocate for better services and transparency in the housing sector.
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Housing Sector Podcast Episode 11: Understanding Asset Management with Laura Young
35:22
35:22
Spill senere
Spill senere
Lister
Lik
Likt
35:22
In this episode I’m joined by Laura Young from Complex Asset Management Solutions to discuss practical strategies for managing housing assets effectively. As housing providers face increasing financial and operational challenges, Laura shares simple yet powerful asset management techniques that can make a big difference. We delve into how these met…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Housing Sector Podcast - Top 10 from the First 10
15:45
15:45
Spill senere
Spill senere
Lister
Lik
Likt
15:45
In this review episode, we take a deep dive into the most pressing issues we've covered in our first 10 episodes. We revisit critical topics such as the troubling trend of over-censorship within the housing sector and the glaring gaps in training that prevent customer service teams from asking the right investigatory questions to streamline problem…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
This is the GSA Way: Imprisoning the voice of the customer?
56:11
56:11
Spill senere
Spill senere
Lister
Lik
Likt
56:11
In this powerful episode, we delve into the troubling misuse of legal actions by GreenSquareAccord (GSA) aimed at silencing the valid voices of their customers. Despite their public commitment to listening to tenants and leading the housing sector, GSA has initiated multiple legal cases to stifle criticism—both of which have been dismissed by the c…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Housing Sector Podcast Episode #9 - The Golden Web with Suz Muna from SHAC
30:21
30:21
Spill senere
Spill senere
Lister
Lik
Likt
30:21
In this episode of the Housing Sector Podcast, we delve into the intricate connections between housing associations and political figures with Suz Muna from SHAC. We explore the strategic appointments of politicians like ex-housing minister Gavin Barwell to influential positions within housing associations, such as Clarion Housing Group. Despite po…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Housing Sector Podcast Episode #8: The Human Cost
20:39
20:39
Spill senere
Spill senere
Lister
Lik
Likt
20:39
In this episode, we sit down with Clair Southgate, a dedicated volunteer vicar and teaching assistant, who faces the heartbreaking reality of being forced to leave her home of over 20 years. Clair shares her story of receiving a sudden letter from GreenSquareAccord, informing her that her home would be sold, without any further communication for fi…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Housing Sector Podcast, episode #7 Rent & Service (miss)charges
20:04
20:04
Spill senere
Spill senere
Lister
Lik
Likt
20:04
In this episode, we support Bayo Dosunmu, CEO of Lambeth Council, following his arrest, and question the relevance of his Nigerian heritage in news reports. We then explore the critical issues of housing rents and service charges, highlighting cases of overcharges by UK social housing providers. Clarion Housing Group, Your Housing Group, MTVH, Peab…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Housing Sector Podcast Episode 6: Is To Succeed To Fail
27:03
27:03
Spill senere
Spill senere
Lister
Lik
Likt
27:03
In Episode 6 of the Housing Sector Podcast, titled "Is To Succeed To Fail?", we dive into the critical aspects of the housing sector and what success truly means in this context. I discuss my extensive background in improving customer service for brands like Porsche, BMW, and Lexus, where senior leaders focused more on their failures than their suc…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Housing Sector Podcast Episode 5: Suz Muna SHAC
27:56
27:56
Spill senere
Spill senere
Lister
Lik
Likt
27:56
In the latest episode of the Housing Sector Podcast, we sit down with Suz Muna from the Social Housing Action Campaign (SHAC) to discuss some of the most pressing issues facing tenants today. Election Insights and Housing Manifestos With the UK election on the horizon, housing policies are under the microscope. Suz offers a thorough analysis of the…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Housing Sector Podcast Episode 4: How Concerned Should We All Be?
8:00
8:00
Spill senere
Spill senere
Lister
Lik
Likt
8:00
In this episode of the Housing Sector Podcast, we dive deep into pressing issues affecting residents and frontline staff in the housing sector. Join us as we unravel critical concerns and seek actionable solutions. Leadership Overextension Are our CEOs and senior leaders spreading themselves too thin? We explore the impact of leadership being over-…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Housing Sector Podcast Episode #3 Censorship, Pride & Awards
17:15
17:15
Spill senere
Spill senere
Lister
Lik
Likt
17:15
In Episode 3 of The Housing Sector Podcast, we delve into the reaction to our debut episode, which garnered over 848 views, thanks in part to GreenSquareAccord's repeated attempts to have it censored. We discuss the value of engagement over censorship and why open dialogue is crucial for progress in the housing sector. As Pride Month wraps up, we s…
…
continue reading