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Innhold levert av Laurie O'Dwyer. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Laurie O'Dwyer eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
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Insights Unlocked


1 How Anthropologie gets omnichannel right (and what to learn) 27:29
27:29
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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Whiskey Chats
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Innhold levert av Laurie O'Dwyer. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Laurie O'Dwyer eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Join me, Laurie O'Dwyer, on my whiskey apprenticeship, as I have a bit of craic chatting to guests about all things whiskey and spirits.
…
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182 episoder
Merk alt (u)spilt...
Manage series 2726704
Innhold levert av Laurie O'Dwyer. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Laurie O'Dwyer eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Join me, Laurie O'Dwyer, on my whiskey apprenticeship, as I have a bit of craic chatting to guests about all things whiskey and spirits.
…
continue reading
182 episoder
Semua episod
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Whiskey Chats

1 My Palace Bar Chat with Stephen, Michael & Micháel 2:24:11
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Join me for My Palace Bar Chat with Stephen Randles, Michael Cowman & Micháel O'Flaherty. We met up in The Palace Bar on Fleet St in Dublin city centre. Owner and publican Willie Ahern kindly allowed us to use the private Power's whiskey room, on the top floor, to record the podcast. He even dropped in at the start of the chat to say hello and find out what we thought of the new Clockwork Velvet Stout from Changing Times Brewery, that was launched the day we were in the bar. Michael Cowman now works in the Good Spirits Company and also co-owns Redacted Indy Bottlers. Micháel O' Flaherty works for Micil Distillery and Stephen Randles works with Boann Distillery. All 3 lads have worked deeply in the Irish Whiskey for many years and have an amazing perspective on the whole whiskey industry and enthusiast scene. We chatted about and shared many drops over the evening..... good and bad....... I love sitting around a table with lads who get it.... This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Boann Distillery Chat with Pat Cooney 1:33:11
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Join me for My Boann Distillery Chat with Pat Cooney. Pat Cooney is the Patriarch of Boann Distillery, having founded it in 2019, alongside his family. Pat has been in the drinks industry in Ireland since the 1970's. We discuss on the episode his previous companies and his path to Boann, very interesting. Boann Distillery have been innovating and ambitious in the Irish Pot Still whiskey since Pat and co turned a Celtic Tiger era car sales-room into a thriving distillery. It must be the only marble tiled still-room on the island! A real pleasure to visit, I highly recommend. This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Achill Island Distillery Chat with Seán & Michael McKay 1:10:58
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Join me for My Achill Island Distillery Chat with Seán & Michael McKay. I recently visited this picturesque island distillery in beautiful county Mayo, just off the west coast of Ireland, by bridge. Seán and Michael McKay are brothers. They are carrying on the legacy of their father who founded the distillery originally and they are genuinely doing their father's legacy a massive justice. They have an amazing operation at Achill Island Distillery. 2 x 5000ltr pot stills, fed by 7 fermenters, keep this a 7 day operating distillery. They have vast warehouses with 5yr old whiskey stock, that tastes amazing. This is a little gem of a distillery that will be a major part of the Irish whiskey landscape going forward. I was very impressed....... This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Lough Mask Distillery Chat with Andrew Bourke-Hastings 51:06
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Join me for My Lough Mask Distillery Chat with Andrew Bourke-Hastings, Head Distiller. I recently visited this picturesque, yet industrial, distillery in beautiful county Mayo, surrounded on all sides by gorgeous lakes and mountains. Andrew started in Lough Mask as a brewer and is now their Head Distiller. They are nearing the point in their journey where they will be releasing their very own whiskey. They have a very innovative cask program going where you can jump on with a 20/30 litre cask of their own new make spirit. They are concentrating on single malt Irish whiskey and are producing amazing products, from what I saw. Well worth checking out. This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Micil Distillery Chat with Pádraic Ó'Griallais 1:19:06
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Join me for My Micil Distillery Chat with Pádraic Ó'Griallais. I visited Micil Distillery, based out the back of the Oslo Bar, in the heart of Salthill just outside Galway city, in January 2024. This is a really charming, boutique distillery that I wanted to see for a long time. I wasn't disappointed. What couldn't come across on the podcast was the amazing smell of turf that hits you as you open the front door. It was a real feast for the senses. The Ó'Griallaises are a 6th generation distilling family, all their previous generations were proud illicit Poteen (Poitín) men. Micil are well worth a visit. This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Midleton Distillery Garden Chat with Barry, Dan, Paul & Mark 1:33:00
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Join me for My Midleton Distillery Garden Chat with Barry Chandler, Dan Pennington, Paul Costello and Mark Lonergan. I set up a marquee out my back garden over Xmas 2024. The lads called up, Dan was on BBQ duty, I made Belfast Coffees, we had a ball. I asked Midleton Master Blender Dave McCabe for a sample set from the Midleton blending lab. He very graciously sent me an amazing array of aged whiskeys, that he was working on at the time. Midleton Distillery have vast depths of amazing liquids maturing quietly. It was amazing to get a little peak behind the curtain, of what whiskeys they have in store for the future. This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Eimverk Distillery Chat with Eva Sigurbjornsdottir in Iceland 1:04:46
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Join me for My Eimverk Distillery Chat with Eva Sigurbjornsdottir, in Reykjavik, Iceland. Eimverk produce Floki Whisky, which is famous for their sheep dung smoked whisky and many other amazing spirits. My wife Sonya and I recently visited Eva for a look around their innovative distillery, where we discovered just how much effort that they put into their production and raw materials. For a distillery located on a volcanic island, its very impressive. What a trip it was...... This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Islay Garden Chat with Dan, Paulie, Matt & Aidan 1:17:45
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Join me for My Islay Garden Chat with Dan Pennington, Paulie Costello, Matt Kelleher & Aidan McGovern. On a recent pilgrimage to the magical whisky island of Islay, off the coast of Scotland, with a couple of good buddies, we sat out the back of our rent-a-house on Bowmare High St, for a very honest chat about the trip so far. I hope this gives anyone thinking about making the trip, an honest insight about the pitfalls and what we found amazing about Islay. What a trip it was...... This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Ardbeg Distillery Chat with Jackie Thomson 1:11:48
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Join me for My Ardbeg Distillery Chat with Jackie Thomson, Visitor Centre Manager. On a recent pilgrimage to the magical whisky island of Islay, off the coast of Scotland, with a couple of good buddies - Dan, Paulie, Matt and Aidan, we visited Ardbeg Distillery. Here, I met up with Jackie Thomson, an absolute livewire of a lady and an enthusiatic whisky evangelist. She is a recent Whisky Magazine Hall of Fame inductee for 2023. I'm not in the least bit surprised. She gave us a behind the scenes walk around the old distillery and what a amazing facility it is. She was an absolute pleasure. This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Chat with Derek Mather in The Laddie Snug at Artisan 59:46
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Join me for My Chat with Derek Mather in The Laddie Snug at Artisan. On a recent pilgrimage to the magical whisky island of Islay, off the coast of Scotland with a couple of good buddies, we made an overnight detour to the small town of Wishaw, midway between Edinburgh and Glasgow, to the famous Artisan restaurant. Head chef, owner, curator and co-founder of the Friends of Bruichladdich FaceBook group, Derek Mather, founded this whisky mecca 16 yrs ago..... and the grub ain't half bad either..... Derek and his wife Fiona have amassed 1000's of bottles of Independently bottled Scotch whisky, all open and for sale by the dram at their Artisan Restaurant. Derek doesn't believe in full bottles and prices each dram with a marginal mark-up, so that whisky lovers can visit and afford to drink some of the most fantastic whisky bottles they will ever have the pleasure of sampling. We sat in his Laddie Snug and had a great chat about what he's been up to. It was an absolute pleasure. This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Belfast Chat in The Friend at Hand with Jim, Mark & Séamus 2:10:01
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Join me for My Belfast Chat in The Friend at Hand with Jim, Mark & Séamus. On this episode, I had 3 guests who joined me in a round-table chat in the spectacular tasting room in the back of The Friend at Hand whiskey shop and museum in the heart of Belfast city. . Jim Ingram who works in The FAH and has the YouTube Channel The Whiskey Novice. . Séamus Óg Birt, Brand Ambassador in Echlinville Distillery in Co. Down. . Mark McConville, Brand Ambassador for Bushmills Distillery in Co. Antrim. We all brought a couple of bottles of special liquids to the table for the chat and we had a ball. It was recorded during Belfast Whiskey Week 2024 and Pride was also on in Belfast at the same time. You will hear one of the many Pride parties happening in the background, as we had the back door open onto the courtyard of The Dark Horse bar next door. This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Chat with Willie Jack in The Friend at Hand in Belfast 1:09:47
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Join me for My Chat with Willie Jack in The Friend at Hand in Belfast. Willie Jack is a legend in Belfast. He is a publican, whiskey museum curator, architectural salvager and restorer, antiques dealer, community builder, cultural ambassador and a seriously well connected and sound fella. I have wanted to speak to Willie for many years about the shrine to Irish Whiskey he has built at The Friend at Hand "whiskey shop"...... it's far more than a whiskey shop. It is a must go to in Belfast and Sonya and I were given a massive welcome from Willie and the 3 grumpiest of old men, who Willie calls staff........ Ray, Marty & Jim... They're sound too. This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Live Festival Chat with Noel Sweeney - Master Distiller 43:03
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Join me for My Live Festival Chat with Noel Sweeney - Master Distiller. Noel is famous for his amazing time as Master Distiller at Cooley Distillery, where he became responsible for releasing alot of the amazing Irish whiskeys that we all love today. His Cooley malts and single grains are still being released by different brands and bottlers to this day, to massive plaudits. Right now, one of Noel's focuses is on his blended whiskey from his collaboration with the famous dancer Michael Flatley called...... Flatley Whiskey. He was at the Cork on a Fork festival in Cork in August 2024, where we sat down for a Live audience chat, as one of the many events at the festival. This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My Live Chat at Cork on a Fork Festival 1:20:21
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Join me for My Live Chat at Cork on a Fork Festival I was asked to do a number of Live podcasts at a recent foodie festival in Cork - Cork on a Fork. I set up a podcast studio in the top floor bar of Cork Opera House in August 2024, in front of a Live audience, where my guests and I shared some very interesting drinks and chats. My 3 guests were: Mark Lonergan - ex-manager of The Shelbourne Whiskey Bar in Cork Barry Walsh from Killahora Orchards Liam Murray - President of Cork Whiskey Society It was an afternoon of fine guests, fine drinks and some fine chats. This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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Whiskey Chats

1 My McConnell's Distillery Chat with Graham Millar, Head Distiller 1:22:57
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Join me for My McConnell's Distillery Chat with Graham Millar, Head Distiller. Myself and Sonya visited McConnel's Distillery, in the old Crumlin Road Jail in Belfast, whilst up at Belfast Whiskey Week 2024. Graham showed us around their amazing converted and renovated centuries old prison wing, that is now their Distillery! The project was started over a decade ago by another party and the current shareholders were able to finally complete the earlier vision this year, by turning on the stills and starting to produce again, as one of only 2 distilleries now in Belfast city, once one of the powerhouses of whiskey production in the British empire. This episode of the podcast is sponsored by: www.boanndistillery.ie www.killowendistillery.com Don't forget to sign up to my Patreon channel for early access episodes and more, for a few euros a month and help me deliver the best podcasts to you. https://www.patreon.com/whiskeychatspodcast I really hope you listening in to our chat. Laurie…
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