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Episode 13: Andrew Hart, VP Services @ Own Company

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Innhold levert av Aquiva Labs - Salesforce Summit Partner. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Aquiva Labs - Salesforce Summit Partner eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

What is the potential of AI in data management? How can AI help with classifying data? Which AI tools can help in the service department's internal operations?

In this episode, Jakub Stefaniak chats with Andrew Hart, VP of Services at Own , a company that provides data backup solutions for Salesforce. They discuss the evolution of OwnBackup, which has expanded from a backup service to offering a range of AppExchange products. Andrew discusses the importance of data ownership, emphasizing that regardless of the platform used, the responsibility for data lies with the user.

They delve into the use of AI in data management, noting that while many companies are still exploring AI, it holds significant potential for enhancing data hygiene and governance. Andrew emphasizes that AI should not replace human interpretation but should work alongside it to provide insights and aid decision-making.

Discussing OwnBackup's products, Andrew reveals that they are exploring the potential of AI in classifying data, which could streamline and accelerate the process. However, he also raises concerns about the potential for AI to perpetuate historical biases and stresses the importance of human intervention in interpreting data.

  continue reading

19 episoder

Artwork
iconDel
 
Manage episode 380154743 series 3476455
Innhold levert av Aquiva Labs - Salesforce Summit Partner. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Aquiva Labs - Salesforce Summit Partner eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

What is the potential of AI in data management? How can AI help with classifying data? Which AI tools can help in the service department's internal operations?

In this episode, Jakub Stefaniak chats with Andrew Hart, VP of Services at Own , a company that provides data backup solutions for Salesforce. They discuss the evolution of OwnBackup, which has expanded from a backup service to offering a range of AppExchange products. Andrew discusses the importance of data ownership, emphasizing that regardless of the platform used, the responsibility for data lies with the user.

They delve into the use of AI in data management, noting that while many companies are still exploring AI, it holds significant potential for enhancing data hygiene and governance. Andrew emphasizes that AI should not replace human interpretation but should work alongside it to provide insights and aid decision-making.

Discussing OwnBackup's products, Andrew reveals that they are exploring the potential of AI in classifying data, which could streamline and accelerate the process. However, he also raises concerns about the potential for AI to perpetuate historical biases and stresses the importance of human intervention in interpreting data.

  continue reading

19 episoder

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