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Volume-based pricing in IT outsourcing
Manage episode 299050698 series 2965646
Innhold levert av YASH Technologies and Srikanth Karunam. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av YASH Technologies and Srikanth Karunam eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Businesses today are undergoing waves of transformation more rapidly than ever before. Change in the ways of operating a business, diversify revenues, control costs, gain a competitive edge through technology, are forcing IT leaders to look for agility. While agility is a broad term in the context of IT outsourcing, here’s his take on volume-centric pricing models. In this model, the customer would be in a ‘pay as you use’ mode of services, meaning they would pay only for the number of tickets delivered in a month with the scope of services being constant like a number of modules to support, support coverage, type of tickets to service, geographies to support, etc, they would also get to choose a minimum number of support tickets to service per month.
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