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Customer Loyalty Pandemic Playbook
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4 key steps to drive Customer Loyalty now & post #covid19
Pandemic Loyalty Playbook
1. Acknowledge the human condition
2. Make loyalty your customer lifeline
3. Use your program to activate the human drive to bond
4. Be open to transparency beyond your loyalty program
Recognize the Power of Your Loyalty Program to Reaffirm Customer Commitment.
#breakfreeconsulting #customerexperience #customerloyalty #customerretention #customercentricity #customerservice #customercare #customersupport #customerexperiencestrategy
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