Ep 140: Reducing Peak Season Call Backs With Staffing And Communication Strategies Bug Bux podcast

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MBA Entrepreneur Business Allan Draper Solomon Airhart Solomon Airhart and Allan Draper Pest Control Pest Management Pest Professional Exterminating

Innhold levert av Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

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Ep 140: Reducing Peak Season Call Backs with Staffing and Communication Strategies

5M ago 44:29

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MP3•Episoder hjem

Innhold levert av Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

In today’s episode, Eric and Jake discuss the challenges and strategies of managing a pest control company during the peak season. They cover topics such as customer expectations, triaging reservices, staffing, and the use of social media for education and brand building.
Topics include:
Introduction (0:00)
Creating the Right Expectations From the Start (5:13)
Communication Process with Customers (11:09)
Managing Customer Expectations and Reservices (13:54)
Social Media and Educational Content (21:57)
Strategies for Staffing and Forecasting During the Busy Season (29:01)
Navigating the Peak Season to Avoid Burnout (35:30)

… continue reading

159 episoder

#MBA #Entrepreneur #Business #Allan Draper #Solomon Airhart #Solomon Airhart and Allan Draper #Pest Control #Pest Management #Pest Professional #Exterminating

Artwork

Ep 140: Reducing Peak Season Call Backs with Staffing and Communication Strategies

Bug Bux Podcast

published 5M ago

Del

MP3•Episoder hjem

Innhold levert av Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

In today’s episode, Eric and Jake discuss the challenges and strategies of managing a pest control company during the peak season. They cover topics such as customer expectations, triaging reservices, staffing, and the use of social media for education and brand building.
Topics include:
Introduction (0:00)
Creating the Right Expectations From the Start (5:13)
Communication Process with Customers (11:09)
Managing Customer Expectations and Reservices (13:54)
Social Media and Educational Content (21:57)
Strategies for Staffing and Forecasting During the Busy Season (29:01)
Navigating the Peak Season to Avoid Burnout (35:30)

… continue reading

159 episoder

#MBA #Entrepreneur #Business #Allan Draper #Solomon Airhart #Solomon Airhart and Allan Draper #Pest Control #Pest Management #Pest Professional #Exterminating

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